Welcome back to the Compass classroom!
This week’s topic: deciding what comes first on your Compass Card. Did you know there’s a priority to Compass fare products?
Get in line
One of the handy things about Compass is that you can load multiple types of passes on your Compass Card, so they’re ready when you need them. If you have more than one fare product on a Compass Card, the Compass system will select a fare product to use in the following order when you tap in and tap out:
1. Any active pass – the system will look for an active Monthly Pass, Program Pass (i.e. BC Bus Pass), or DayPass first to use for travel.
2. Inactive but valid Monthly Pass or Program Pass – when there isn’t any active pass found on the card, the system will look for an inactive Monthly Pass or Program Pass to activate for travel.
3. Inactive but valid DayPass or WCE Return Trip – when there isn’t any active pass or inactive Monthly or Program passes on the card, the system will look for an inactive DayPass or WCE Return Trip to activate for travel.
4. Stored Value – when there isn’t any active or inactive passes found on the card, the system will use Stored Value.
*Please note that this only applies to Compass Cards, not Compass tickets.
Active or not?
So what’s the difference between an active pass and a pass?
Well, for example, an active Monthly Pass is one you’ve purchased and is in use at the point of tap in and tap out (meaning you’ve already activated it for travel). An inactive but valid Monthly Pass is one you’ve purchased and loaded on your Compass Card for the current month, but hasn’t been activated. (A Monthly Pass only gets activated on your Compass Card once you’ve tapped your card in for the desired month.)
Still have questions?
Ask away at askcompass.ca
Compass points the way to a more convenient, easy to use, and safe and secure transit system.