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Translink Buzzer Blog

Category: Bus

Keeping transit accessible

Customer using wheelchair getting on the bus

TransLink recognizes and celebrates the diverse demographic of transit users on our system. In fact, we have an entire team of Access Transit professionals dedicated to breaking down barriers and improving the accessibility and overall transit service experience for people with disabilities, seniors, new immigrants and young people alike. We’re proud to be a leader in providing an array of accessible travel options to passengers. Buses, Community Shuttle, SkyTrain, SeaBus, and West Coast Express vehicles are all fully accessible.

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Bus exchange improvements at 29th Avenue Station are complete!

UBC Bus at 29th Avenue Station

The improvements to the bus exchange at 29th Avenue Station are now complete!

Do you catch the bus at 29th Avenue Station? Improvements to the bus exchange are now complete!

The upgrades include:

  • A new bus bay to allow all buses to pick-up and drop-off within the bus loop
  • Design elements that meet CPTED (Crime Prevention Through Environmental Design) guidelines to make the bus loop safer and more secure, such as improved lighting, glass shelters and lower-profile landscaping
  • Three new crosswalks to improve safety and access to the bus loop and station
  • New signage to better direct customers, including tactile strips to meet accessibility standards

Our top priority is customer and staff safety and all of these improvements help support our goal of making everyone feel safe and comfortable on our system.

What do you think about the improvements to the bus exchange at 29th Avenue Station? Let us know in the comments below and at translink.ca/feedback!

RECAP: 2018 Chinese Lunar New Year Parade

It was a brisk and sunny Sunday, but that didn’t stop our TransLink and TRAMS crew from taking to the streets of Chinatown to hand out those coveted lucky red envelopes in celebration of the Chinese Lunar New Year.

Chinese New Year Read more »

Celebrate Chinese Lunar New Year with TransLink!

Chinese New Year

Gong hei fat choy! Today kicks off Chinese Lunar New Year – also known as the Spring Festival in modern China, which is an important Chinese festival celebrated at the turn of the traditional lunar Chinese calendar. This year is the year of the Dog, and we’re excited to be a part of one of the 45th annual Chinese New Year Parade taking place in Chinatown on Sunday, February 18, 2018.

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2017—a record year for transit ridership in Metro Vancouver

Thank you to our customers for choosing us to get around in 2017!

In 2017, ridership in Metro Vancouver reached a record-breaking 407 million boardings! That’s a 5.7 per cent increase over 2016.

Not only that, the number of journeys in the system reached 247 million—another record and 5.8 per cent increase over the year before! Read more »

Luggage racks deliver improved customer experience onboard the 620

The luggage lack onboard one of our articulated buses.

Five articulated buses operating out of Richmond Transit Centre are now equipped with luggage racks, improving the onboard experience for our 620 Tsawwassen Ferry / Bridgeport Station customers.

This means a more comfortable ride for our customers! The three-level luggage rack is located across from the middle doors on coaches 8060, 8063, 8064, 8065 and 8066.

The 620 service is unique compared to other service in the region as it’s designed to align with the Victoria ferry schedules.

How it began

Coast Mountain Bus Company first piloted a luggage rack-equipped bus back in April 2017. During the pilot, the luggage rack was installed near the rear doors of the bus.

Our transit operators and customers provided valuable feedback, letting us know that they really liked the idea, but the rack’s height and location were not ideal. Passengers were having trouble lifting their luggage onto the top shelf because they had to lift it over their shoulders. So, our maintenance team adjusted the rack’s height to ensure more customers could easily use the rack.

The luggage rack’s final design is lower and is installed across from the middle doors on all five buses, allowing for easier access.

Have you tried them yet? If so, let us know what you think!

Author: Allen Tung

Double the fun: Double-decker buses will add to the fleet in 2019

TransLink double decker bus

Back in November of 2017, we launched our highly anticipated Double-decker bus pilot project, with two, double tall buses rolling out on various long-distance commuter routes.

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Bus Route Buzz – Winter Service Changes 2017/18: Burnaby & New Westminster

Bus Route Buzz
Bus Route Buzz is our series each service change that takes a deep dive into what’s coming to your area. In this edition, we take a look at improvements in Burnaby and New Westminster. 

TransLink makes bus service changes every quarter (spring, summer, fall and winter), to reflect seasonal changes in demand and bring more service to where customers need it most. This winter, we’re improving bus service to reduce overcrowding and wait times, expand service hours, and increase reliability.

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Bus Route Buzz – Winter Service Changes 2017/18: Vancouver

Bus Route Buzz

Bus Route Buzz is our series each service change that takes a deep dive into what’s coming to your area. In this edition, we take a look at improvements in Vancouver. 

We’re improving bus service to reduce overcrowding and wait times, expand service hours and increase reliability!

More than 29,000 annual service hours of bus service are being added as part of Winter Service Changes that began on December 18, 2017 and January 1, 2018.

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Year in Review: a look at some of TransLink’s 2017 milestones

As 2017 comes to a close, The Buzzer blog’s taking a look at some of TransLink’s milestones from the year that was!

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Bridgeport Station bus bays are on the move!

Bridgeport Station bus passengers can expect a change in where they catch their bus starting December 22, 2017. 

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All doors are better than one! All-door boarding comes to the 95 & 96 B-Lines

Calling all 95 B-Line SFU/Burrard Station and 96 B-Line Guildford/Newton Exchange users… this one’s for you!

Beginning January 1, 2018, when boarding the 95 B-Line or 96 B-Line you’ll be able to pick a door, any door when boarding the bus! That’s right, we’re piloting all-door boarding on two additional routes in the New Year.

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‘Tis the season for toys! Toys for Tots returns for 32nd year

Toys For Tots 2017

Sparky the Elf, on behalf of TransLink and its operating companies, upped the ante today by committing to a donation of 3.500 unwrapped toys to the Lower Mainland Christmas Bureau (LMCB) this holiday season. That’s 500 more than last year’s commitment!

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Bus shelter for the 99 B-Line coming to Commercial-Broadway Station!

A rendering of what the completed bus shelter for the 99 B-Line will look like at Commercial–Broadway Station.

As part of the ongoing upgrades to Commercial–Broadway Station, a large, bus shelter to serve the 99 B-Line will begin construction next week and continue into the new year. The bus shelter will provide weather protection to approximately 160 passengers standing in the queue – a welcome addition on those notoriously rainy Vancouver days!

The bus stop at Commercial-Broadway for the 99 B-Line is the busiest on the entire transit network, and serves as one of the most important transit interchanges in the region. The 99 B-Line attracts more riders than any other bus corridor in Canada or the United States with more than 17 million annual boardings, and Commercial-Broadway Station is the busiest SkyTrain station in the system.

This project was made possible in partnership with the federal government through the Public Transit Infrastructure Fund (PTIF).

Author: Terence Chu

Ho-Ho-Hold on to your Compass Cards, Rudolph is comin’ to town!

Reindeer Bus

That’s right, the Reindeer Bus (aka: 9543) has saddled up and is ready to spread some holiday cheer throughout the region. The Reindeer Bus operates out of Vancouver Transit Centre (VTC), so expect to see it on Vancouver streets as soon as tomorrow!

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