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Translink Buzzer Blog

Category: Bus

Luggage racks deliver improved customer experience onboard the 620

The luggage lack onboard one of our articulated buses.

Five articulated buses operating out of Richmond Transit Centre are now equipped with luggage racks, improving the onboard experience for our 620 Tsawwassen Ferry / Bridgeport Station customers.

This means a more comfortable ride for our customers! The three-level luggage rack is located across from the middle doors on coaches 8060, 8063, 8064, 8065 and 8066.

The 620 service is unique compared to other service in the region as it’s designed to align with the Victoria ferry schedules.

How it began

Coast Mountain Bus Company first piloted a luggage rack-equipped bus back in April 2017. During the pilot, the luggage rack was installed near the rear doors of the bus.

Our transit operators and customers provided valuable feedback, letting us know that they really liked the idea, but the rack’s height and location were not ideal. Passengers were having trouble lifting their luggage onto the top shelf because they had to lift it over their shoulders. So, our maintenance team adjusted the rack’s height to ensure more customers could easily use the rack.

The luggage rack’s final design is lower and is installed across from the middle doors on all five buses, allowing for easier access.

Have you tried them yet? If so, let us know what you think!

Author: Allen Tung

Double the fun: Double-decker buses will add to the fleet in 2019

TransLink double decker bus

Back in November of 2017, we launched our highly anticipated Double-decker bus pilot project, with two, double tall buses rolling out on various long-distance commuter routes.

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Bus Route Buzz – Winter Service Changes 2017/18: Burnaby & New Westminster

Bus Route Buzz
Bus Route Buzz is our series each service change that takes a deep dive into what’s coming to your area. In this edition, we take a look at improvements in Burnaby and New Westminster. 

TransLink makes bus service changes every quarter (spring, summer, fall and winter), to reflect seasonal changes in demand and bring more service to where customers need it most. This winter, we’re improving bus service to reduce overcrowding and wait times, expand service hours, and increase reliability.

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Bus Route Buzz – Winter Service Changes 2017/18: Vancouver

Bus Route Buzz

Bus Route Buzz is our series each service change that takes a deep dive into what’s coming to your area. In this edition, we take a look at improvements in Vancouver. 

We’re improving bus service to reduce overcrowding and wait times, expand service hours and increase reliability!

More than 29,000 annual service hours of bus service are being added as part of Winter Service Changes that began on December 18, 2017 and January 1, 2018.

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Year in Review: a look at some of TransLink’s 2017 milestones

As 2017 comes to a close, The Buzzer blog’s taking a look at some of TransLink’s milestones from the year that was!

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Bridgeport Station bus bays are on the move!

Bridgeport Station bus passengers can expect a change in where they catch their bus starting December 22, 2017. 

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All doors are better than one! All-door boarding comes to the 95 & 96 B-Lines

Calling all 95 B-Line SFU/Burrard Station and 96 B-Line Guildford/Newton Exchange users… this one’s for you!

Beginning January 1, 2018, when boarding the 95 B-Line or 96 B-Line you’ll be able to pick a door, any door when boarding the bus! That’s right, we’re piloting all-door boarding on two additional routes in the New Year.

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‘Tis the season for toys! Toys for Tots returns for 32nd year

Toys For Tots 2017

Sparky the Elf, on behalf of TransLink and its operating companies, upped the ante today by committing to a donation of 3.500 unwrapped toys to the Lower Mainland Christmas Bureau (LMCB) this holiday season. That’s 500 more than last year’s commitment!

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Bus shelter for the 99 B-Line coming to Commercial-Broadway Station!

A rendering of what the completed bus shelter for the 99 B-Line will look like at Commercial–Broadway Station.

As part of the ongoing upgrades to Commercial–Broadway Station, a large, bus shelter to serve the 99 B-Line will begin construction next week and continue into the new year. The bus shelter will provide weather protection to approximately 160 passengers standing in the queue – a welcome addition on those notoriously rainy Vancouver days!

The bus stop at Commercial-Broadway for the 99 B-Line is the busiest on the entire transit network, and serves as one of the most important transit interchanges in the region. The 99 B-Line attracts more riders than any other bus corridor in Canada or the United States with more than 17 million annual boardings, and Commercial-Broadway Station is the busiest SkyTrain station in the system.

This project was made possible in partnership with the federal government through the Public Transit Infrastructure Fund (PTIF).

Author: Terence Chu

Ho-Ho-Hold on to your Compass Cards, Rudolph is comin’ to town!

Reindeer Bus

That’s right, the Reindeer Bus (aka: 9543) has saddled up and is ready to spread some holiday cheer throughout the region. The Reindeer Bus operates out of Vancouver Transit Centre (VTC), so expect to see it on Vancouver streets as soon as tomorrow!

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TransLink raises $1.5 million by selling carbon credits

One of the compressed natural gas buses in the Coast Mountain Bus Company fleet.

TransLink has sold its first set of carbon credits under British Columbia’s low-carbon fuel program. By doing so, we earned $1.5 million that will be invested into improving service for our customers! Read more »

TransLink launches double-decker bus pilot project

We’re super stoked to let our readers know that today we officially launched a pilot project to test two double-decker buses on long-distance commuter routes!

The double-decker buses, supplied at no charge by British bus manufacturer Alexander Dennis, seat 80-86 passenger, up to 83 per cent more seating than the older highway coaches, and have double the overall capacity.

It’s all part of our commitment to exploring new options to better meet customers’ needs and the region’s transportation goals. Read more »

Road construction in Langley detours the C62

Road construction will close Glover Road from Highway 10 to Labonte Avenue in Langley, Nov. 8–9. The C62 will be detoured.

Township of Langley and CP Rail road construction will close Glover Road from Highway 10 to Labonte Avenue in Langley this Wednesday, November 8 and Thursday, November 9.

During the affected days, detours will be in place for the C62 Walnut Grove/Langley Centre bus route:

  • For service between Langley Centre and Trinity Western University (TWU): The northbound C62 leaving from Langley Centre will follow its regular route until Highway 10, then detour to TWU via Highway 10, 232nd Street, Rawlison Crescent then southbound on Glover to TWU. Buses will terminate on Glover at Trinity Western University, and then return to Langley Centre along the same detour route as close to schedule as possible.
  • For service between Carvolth Exchange and Trinity Western University: A special shuttle service will operate using the regular C62 route from TWU.

Customers should plan ahead and allow for extra travel time. Significant delays are expected for the C62 on these two days, so expect that the service won’t run exactly as regularily scheduled.

Those who are travelling between Langley Centre and TWU should plan for an extra 10 to 20 minutes of travel. While customers that will need to transfer between the C62 and the special shuttle service between TWU and Carvolth Exchange, should plan for an additional 20 to 30 minutes.

C62 Construction Detour Map

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Coquitlam Central Station bus bays are on the move!

Heads up Coquitlam Central Station bus users, come October 30, 2017, your bus bay may be moving to make catching your bus a little easier. If you catch a bus at Bay 1, 2, or 4, or ride any of the following bus routes: 153, 171, 172, 173, 174, 185, 186, 187 or 189, on October 30, 2017 you’ll be tapping in from a different bay.

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New “low-floor” community shuttles a first for TransLink

Five “low-floor” community shuttles are now in service in the North Shore as part of a pilot.

We’re making transit more accessible for our customers!

West Vancouver Blue Bus is currently piloting five “low-floor” community shuttles on North Shore routes, including the C12 Lions Bay/Caulfield and the 251 Queens/Park Royal.

These shuttles, which seats 20 people and includes space for four standees and two wheelchair users, are a first at TransLink.

The low floor and ramp makes it easier for all customers, including those with mobility challenges, to board the bus. This is whether they have walkers, strollers or scooters, or simply someone with a stroller or two-wheeled shopping cart. Read more »