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Category: Buses

Oh, Canada! Celebrating Canada Day across Metro Vancouver

Photo courtesy of Colin Knowles

Photo courtesy of Colin Knowles

It may not be Canada’s Sesquicentennial (Yep, that’s what it’s called – I looked it up!) for another year but there are still so many great Canada Day events all around the region!

TransLink will be operating on a Sunday/Holiday schedule with additional service to help you get to and from your Canada Day celebrations.

Please be advised that due to events across the region, many buses are being detoured or re-routed on July 1, 2016.

Take a look at just a few events you can experience on our nation’s birthday!

Granville Island Canada Day

This celebration includes a parade, a special ceremony with cake, live performances and the free water park for the kids!

Time: 8 a.m. – Midnight
Place: Granville Island, Vancouver

Canada Day at Canada Place

This is the nation’s largest celebration outside of Ottawa! There will be live music and entertainment, a circus show, food carts, activities for the kids and a Canada Day parade!

Time: Waterfront Party: 10 a.m. – 6 p.m.; Parade starts at 7 p.m.
Place: Canada Place – Parade starts at Georgia Street & Broughton Street.

Steveston Salmon Festival

Salmon. ALL OF THE SALMON! Also, all of the people! This annual festival takes place in this historic fishing village bringing thousands of people to enjoy over 1,200 pounds of salmon, grilled over open fire pits!

Time: 6:30 a.m. – 5 p.m.
Place: Steveston Village, Richmond

Surrey’s Canada Day celebration

This day of celebrations South of the Fraser boasts one of the biggest outdoor concerts in B.C. Food trucks, a games land, sports world, activity tents for all ages (including seniors!), lots of live music and performances.

Time: 10 a.m. – 10:30 p.m.
Place: Bill Reid Millennium Amphitheatre, Surrey

Coal Harbour fireworks

End all of your Canada Day adventures with a spectacular fireworks show at Coal Harbour. The fireworks show will be visible from northwest-side Downtown (Coal Harbour, parts of Stanley Park), West Vancouver (the seawall between Ambleside and Dundarave), North Vancouver (Lower Lonsdale).

Time: 10:30 p.m. – 11 p.m.
Place: Coal Harbour, Vancouver

There are lots more activities to do around the region including celebrations in White Rock, Maple Ridge, Coquitlam, North Vancouver, Langley and more!

Remember!

You can skip the lines and crowds after your event by using your Compass Card or by purchasing an extra return ticket before your event.

Tickets are good for 90 minutes from the time they’re first tapped. Plus! You only need a one-zone fare to travel across all zones on holidays!

Please be sure to use our Trip Planner and head to translink.ca/alerts and translink.ca/holidayservice to help you on your way to Canada Day fun!

Author: Adrienne Coling

Know before you go! Weekend events June 24-26, 2016

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Lots to do this weekend around the region!

Metro Vancouver festival season has begun!

This means events and community festivals are happening all over our fair region.

Due to some closures of streets for these events, there are some detours and re-routes for affected areas.

This weekend has a lot going on, take a look!

Vancouver Jazz FestivalJune 24 – 26

Closures: On Robson between Hornby and Howe and partially on Howe.
Routes: 005 service re-routed all day, all three days and all routes servicing Howe street after 9 p.m. are rerouted onto Richards southbound through downtown.

Greek Day –  June 26

Closures: Broadway between MacDonald and Waterloo is closed.
Routes: 009/014 re-routed, 099 re-routed.

Scotia Bank Half MarathonJune 26

Closures: The race will start at Thunderbird Stadium then via Wesbrook Mall, 16th to Sasamat then back to Marine Drive., 4th, Highbury, Pt. Grey, Cornwall, Burrard Bridge, Pacific, Beach to Stanley Park.
Routes: 002/022 MacDonald, 041 UBC, 041 Joyce, 84UBC, C19 Alma, C19 UBC, C21 Yaletown, C21 Beach, C23 Davie, C23 Main, C18 West Mall, and C20 Marine Drive

Like the title says, know before you go! Check out translink.ca/alerts for more details on detours and Trip Planner to map out your transit trip!

Author: Adrienne Coling

Go car free this weekend!

Courtesy of Car Free Day Vancouver

Courtesy of Car Free Day Vancouver

It’s time for the 12th annual Car Free Day Vancouver!

This festival celebrates neighbourhoods and reconnects communities while nurturing and expanding car-free spaces.

That means large chunks of the West End, Main Street and Commercial Drive will be pedestrian only this weekend impacting bus service to these areas.

Weekend detours:

Effective June 18 from 9am until 8:30pm

5 Robson/6 Downtown Regular route to Robson and Denman then via Denman, Georgia, Burrard, Davie then regular route (as 6 Downtown).
6 Davie/5 Downtown Regular route to Davie & Burrard then via Burrard, Georgia, Denman, Robson then regular route (as 5 Downtown).
C21 Beach Regular route to Beach & Davie then via Davie, Cardero, Pendrell, Bidwell, Davie to Temporary Terminus at Bidwell.
C21 Yaletown From Temporary Terminus continue on Davie then via Denman then regular route.
C23 Davie Regular route to Davie & Cardero then via Cardero, Pendrell, Bidwell, Davie to temporary terminus at Bidwell.


Effective June 19 from 8am until 10pm

3 Main Regular route to Main & Kingsway then via, Kingsway, Fraser, 33 Ave, Main, regular route.
3 Downtown Regular route to Main & 33 Ave, then via 33 Ave, Fraser, Kingsway, Main, regular route.


Effective June 19 from 8am until 8:30pm

20 Victoria Regular route to Commercial & Venables, then via Venables, Clark, Broadway, Commercial, regular route.
20 Downtown Regular route to Commercial & Broadway, then via Broadway, Clark, Venables, Commercial, regular route.

You can find more car-free fun at carfreevancouver.org.

Know before you go! Sign up for Transit Alerts and use our handy dandy Trip Planner.

Author: Adrienne Coling

Relocation of bus stops at UBC

Bus stop relocations begin June 17

Bus stop location changes begin June 17

Construction is underway to develop a new bus loop at UBC!

Due to the construction at the loop and along Wesbrook Mall, starting June 17, some bus stops on campus need to be relocated.

The 84 (stop #60045), 44 (stop #59936) and Community Shuttles C18 and C20 (stop #60040) stops will be relocated along Student Union Boulevard – just across the street – until September 2019.

The 480 will be temporarily relocated to University Boulevard for approximately three weeks.

This new loop will provide eight pick-up bays under continuous weather protection.

There will also be 15 layover bays integrated into the ground level of the future Gage South Student Housing.

You can download the map of the stop changes here.

Always know before you go! Sign up for transit alerts and use our Trip Planner.

Author: Jennifer Morland

Transit funding announcement for B.C.

Today is big day for transit in Metro Vancouver and all across British Columbia!

Prime Minister, Justin Trudeau and B.C. Premier Christy Clark have announced that they have signed an agreement resulting in more than $900 million being invested – by the Government of Canada, British Columbia and municipalities – in public transit projects across the province.

So, what does this mean for transit in your community?

Take a look at the plan for the first phase of investment in our region:

Metro Vancouver TransLink Phase 1 of Investing in Canada includes:

  • The purchase of additional SkyTrain vehicles for the Expo, Millennium, and Canada Lines
  • A new West Coast Express locomotive
  • A new SeaBus
  • Upgrades to SkyTrain stations
  • Design and planning for Rapid Transit South of Fraser and the Millennium Line Extension along Broadway

(From the office of the B.C. Premier)

You can read the press releases from the TransLink Mayors’ Council, the province and the Federal government.

Author: Adrienne Coling

CMBC slows the H2O

A bus in the car wash at Surrey Transit Centre.

A bus in getting washed at Surrey Transit Centre.

If your buses don’t sparkle quite as much for the next few months, it’s for a good and GREEN cause.

TransLink is committed to sustainable practices across the Enterprise and CMBC is a great example!

In 2015, when water supplies were low within Metro Vancouver, CMBC voluntarily reduced, and later ceased, bus washing during the summer months.

Now, a formal procedure has been introduced to help conserve water each summer, regardless of water restrictions.

From June 1-September 30, CMBC will reduce bus washing by at least 50%!

This means the schedule will move from washing daily to once every two-three days, as weather and safety permits.

In addition, anytime Metro Vancouver introduces Stage 2 water restrictions, CMBC will voluntary stop all bus washing, except in special circumstances.

These changes will yield BIG water savings—at Burnaby Transit Centre alone, suspending bus washing translates to saving up to 35,000 litres of water each day!

Did you know?

At CMBC transit centres, the bus washes recycle water, using fresh water only for the final rinse.

These water recycling systems reduce the amount of water required to wash each bus by about 75 per cent!

Author: Pamela Findling

Splash into summer Service Changes!

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Four times a year (spring, summer, fall and winter), we adjust transit service across the region to make our network more efficient and provide service where it is needed most.

And where do riders need extra service during these sunny, summery months?

TO THE BEACH, of course! (Along with lots of other places too). Take a look!

Service Change highlights

  • More service to popular summertime destinations like Stanley Park, Lynn Canyon Park, Buntzen Lake and White Rock Beach.
  • Improve service reliability, decrease overcrowding and improve direct connections to key destinations with modifications to the 26, 41, 43, 49, 242, and 480 routes.
  • Provide better NightBus connections and increase safety for passengers: N8, N20 and N22.
  • Accommodate the City of Vancouver’s Burrard Corridor Project with temporary service adjustments to the 2 and 22.
  • Implement recommendations as a result of the 2015 Transit Network Review: 26, 41, 43, 49, 49, 480, N6, N8, N16, N20 and N22.

Summer Service Changes begin to take effect on June 27, 2016.

Know before you go!

Sign up for Transit Alerts at translink.ca/alerts, visit translink.ca, follow @TransLink or call Customer Service at 604.953.3333.

For more information on the summer service changes, visit translink.ca/servicechanges.

More details on the Transit Network Review can be found on our website.

Author: Adrienne Coling

Some minor bus stop changes for #49 route detour

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Minor bus stop changes during the #49 detour

Due to construction work by the City of Vancouver, the #49 has had significant detours since early May.

This work includes replacing the sewer main and rehabilitating the roadway along Southwest Marine Drive.

Starting on Monday, June 13, 2016 there will be some minor changes to the temporary bus stop location for the #41,#43, #49, and #480 routes.

map

Details:

  • Stop #60745 will be removed and cancelled.
    • Customers will need to walk to the east side of Dunbar Street to get to the nearest bus stop location #50641.
  • Stop #50641 is temporarily moved from EB West 41st Avenue west side of Dunbar Street to EB West 41st Avenue eastside of Dunbar Street.
  • The temporary stop #51018 is moved from West Boulevard at 49th Avenue to West Boulevard at between 48th and 47th Avenue.

The Southwest Marine Drive Upgrades Project is estimated to be completed by September 2016.

We appreciate your patience as the City of Vancouver completes this necessary road work.

For more information on changes and detours, visit translink.ca/alerts.
Questions or concerns? Let us know!
Customer Service: 604.953.3333
Twitter: @TransLink

Author: Adrienne Coling

Get your GradPass today!

Grad Pass

Get your GradPass from your school today!

Another year has come and gone and so another group of high school students are about to get their diplomas, heading out into the real world!

Every graduating Grade 12 student attending school in the TransLink transportation service region can enjoy two free days of unlimited travel by bus, SkyTrain, SeaBus or West Coast Express with a Compass GradPass. GradPass Compass ticket

In the past, the GradPass flash pass was valid for two days of unlimited travel. This year, each student will be issued two GradPass Compass Tickets — each the equivalent of a DayPass Compass Ticket.

The tickets will be valid on our system from Sunday, May 15 to Thursday, June 30, inclusive.

Your GradPass is available at schools around the region, either in homerooms or main offices.

Tips for using your 2016 GradPass:

  • Your Compass Ticket is activated at first tap and can be used throughout the day. The activated ticket will expire at the end of that particular service day.
  • Tickets are valid for unlimited travel on bus, SeaBus, SkyTrain (including Canada Line) and West Coast Express
  • Tickets are valid for unlimited travel across all zones
  • You are required to tap in and tap out at all fare gates and mobile validators

Remember! GradPass Compass Ticket must be used together with a valid GoCard.

For more information, visit our website.

Author: Adrienne Coling

Sign, sign, everywhere a sign… New bus stop signs, that is!

Say hello to your new bus stop signs!

Say hello to your new bus stop signs!

Late last year we mentioned how some bus stop signs around Surrey Central were getting a new look.

Now, you may have noticed that these new signs are popping up at bus stops across the region!

That’s because they will become the new bus stop standard for TransLink.

TIPs

Transit Information Panel

As current signs come to the end of their lives, we will be switching all of our bus stop signage across the region to mirror the new look.

The new signs include the “T” for transit, route numbers, Next Bus information and the bay number are placed in prominent locations.

To differentiate from regular bus service, B-Line information will be highlighted in orange and NightBus in navy blue. Plus, they are reflective and easily seen at night!

The best part is really the fact each new sign will list EVERY route at that stop. No more wondering if you’re waiting in the right place, just check the sign!

Another change you may start to see is the end of infotubes at bus stops where they exist and the installation of Transit Information Panels (TIPs).

The new TIPs bump up the font of the scheduled times, include the stop number as well as the recognizable “T” for transit.

The hardware used is much more durable than the old infotubes, which makes them longer lasting and more cost effective.

Thirty-six stops in downtown Vancouver have been updated with these awesome TIPs!

Next up is Surrey City Centre starting mid-May. The rest of the infotube stops will be updated throughout this year.

Author: Adrienne Coling

Bus rack demo now in North Vancouver!

City of North Van FB pic

Test out your bike rack skills in North Vancouver (Photo courtesy of City of North Vancouver)

Did you know that every single vehicle in our bus fleet has racks for your bike?

That’s right! And with Bike to Work week quickly approaching, why not try loading your bike on a  bike rack without the bus?

That way, you’ll be a bus rack superstar when you use the real thing!

Well, you’re in luck!

TravelSmart and North Vancouver have paired up to provide a demo bike rack between City Hall and the library in Civic Plaza.

Have you spotted this new cycling gem?

We tested out a bike rack (we practised first!) in our first Facebook LIVE streaming.

Some tips for using the bike racks:

  • Before the bus arrives, remove loose items such as water bottles, pumps, and panniers.
  • Tell the driver you want to load your bike, and then lower the bike rack by pulling on the handle.
  • Lift your bike onto the rack. If no other bike is on the rack, place your bike in the slot closest to the bus.
  • Lift the support arm up and over the front tire. On newer racks you might have to push the black button at the end of the support arm in order to release the ratchet mechanism.
  • Sit at the front of the bus and keep an eye on your bike.
  • When leaving the bus, please tell the driver that you need to remove your bike. Exit from the front door.
  • Remove your bike and raise the rack to the upright position if it’s empty.
  • Slip-covers are recommended for folding bikes.

Check out a rider’s first hand experience documented in this great blog!

For more information on bikes on buses and transit in general, head to our website.

Author: Adrienne Coling

Communicating bus stop relocations and closures in a new way

Bus Stop

Bus operators will now have up to date info on moved or closed bus stops

Bus stops can get cancelled or have to be relocated for a variety of reasons.

Construction, motor vehicle accidents, special events, police incidents and more.

To help our bus operators and riders have the most up to date information, operators will now be informed about any bus stop changes at the beginning of the route trip and again one bus stop before the closed or relocated stop.

This measure allows for a text to be sent to operators about bus stops that have been moved or closed.

“This is great for our customers. Closed stops won’t be announced as ‘next stop” any longer, so there’s less confusion and better communication for everyone,” says Louise Hearty, CMBC’s Director of Service Support and Security.

When a bus stop is moved, the stop will remain in the system and still be announced to riders and the operator will verbally tell passengers the new location.

When a bus stop is closed (not relocated), the stop and announcement will be removed from the system.

I actually just experienced this on my route this week! It was great to see this practice being put into action to help out riders be aware of changes to the stops on their route.

Has anyone else noticed this change? What are your thoughts?
Comment below and let us know!

Author: Adrienne Coling

TransLink is going LIVE! Facebook Live!

Facebook Live

Today is an exciting day for the TransLink Social Media team, as we will be streaming LIVE for the first time from Facebook at 2:00pm PST. For our inaugural stream, we will be doing a demo of how to take your bike on the bus! After all, Bike to Work week is coming soon!

Make sure to tune in and learn how you can take advantage of the great weather we’ve been having in the Metro Vancouver area, and perhaps make your commute multi-modal!

Author: Sarah Kertcher

UPDATE: Here’s the recording of our first Facebook Live!

TravelSmart to the BMO Vancouver Marathon!

On your mark. Get set. GO!

On your mark. Get set. GO!

Where can you find 31,000 litres of water, 13,000 bananas, over 90,000 spectators and 4,000 volunteers?

At the 45th annual BMO Vancouver Marathon and it’s happening this Sunday!

Runners from around the world will lace up and descend on our fair region on May 1 for this award-winning race.

Not up for the 42 kilometre trek? Not to worry!

There are races for everyone! You can participate in the marquee marathon, a fast half marathon, a relay, an 8 km run, a kids run or a 2.5 km walk.

The big news on the transit front is that the Vancouver International Marathon Society is offering free, single-use Compass Tickets to all runners.

There will also be free TravelSmart Bus Shuttles available in five locations for registered Marathon and Half Marathon runners.

You can find more information and register for the shuttle here.

Canada Line is one of the most convenient ways to get to the race with peak service levels in effect until 8:15am — meaning trains will be running every 6-7 minutes.

Remember! Different races have different starting points and times.

Check out this handy-dandy chart to help you get to the starting line!

Let transit help you get to the starting line

Let transit help you get to the starting line

*Relay Exchange Zones are located near Imperial Drive and W 16th, NW Marine and 4th Ave, plus Chestnut and Cornwall.

Get those pompoms and bullhorns out because the day isn’t just for the runners!

If you come out and cheer for the thousands of runners as they race toward the downtown Finish Line Street Festival, YOU could win prizes!

Know before you go!

The following bus routes will be modified at certain times during the day to accommodate the marathon: 2, 9, 15, 17, 19, 22, 25, 33, 41, 49, 99, 160, 210, 211, 240, 246, C18, C19, C20, C21, and C23.

SkyTrain and SeaBus will operate regular Sunday service; there is no Sunday service on the West Coast Express.

More race details as well as road closure information can be found online at bmovanmarathon.ca/travelsmart.
For transit information and detours, visit translink.ca/alerts.

Author: Adrienne Coling

Significant detours on the #49 bus between West Boulevard and Dunbar Street

The #49 will detour from May 2-Sept 5 2016

The 49 will detour from Monday, May 2 to September 2016

As the warm, summery months draw near, many construction and road rehabilitation projects around the region will take place that may have an impact on your commute.

From May until September 2016, the City of Vancouver will be replacing the sewer main and rehabilitating the roadway along Southwest Marine Drive.

This project requires a full closure of Southwest Marine Drive from Granville Street to Camosun Street, which will affect service of the 49 Metrotown Station/Dunbar/UBC route between 49th Avenue and West Boulevard and 41st Avenue and Dunbar Street.

Effective Monday, May 2, the 49 will be re-routed and no longer service stops along:

  • 49th Avenue between West Boulevard and SW Marine Drive;
  • SW Marine Drive between 49thAvenue and Dunbar Street; and
  • Dunbar Street between SW Marine Drive and 41st Avenue.

The 49 will now route off 49th Avenue via West Boulevard and 41st Ave (Westbound direction) and 41st Avenue and East Boulevard (Eastbound direction).

There are no direct impacts to the 41, 43 and 480; however, there may be increased traffic congestion along the 41st Avenue, potentially causing some delays.

Stopping procedures during detour

The 49 will run express – between East Boulevard and Dunbar Street, along 41st Avenue and East and West Boulevards– not providing local service along its detour routing (no pick up/drop off) so that it stays reliable and for our customers and delays are kept to a minimum.

There will be two additional temporary stops to minimize travel distances for passengers:

  • Last Stop Westbound (prior to express section) – #51018 (Northbound West Boulevard far side W 49th Avenue)
  • Last Stop Eastbound (prior to express section) – #60745 (Eastbound W 41st Avenue far side Alma Street)

The Southwest Marine Drive Upgrades Project is estimated to be completed by September 2016.

We appreciate your patience as the City of Vancouver completes this necessary road work.

For more information on changes and detours, visit translink.ca/alerts

Author: Jordan Keim