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Translink Buzzer Blog

Category: Buses

(Video) TransLink launches Phase One of the 10-year Vision with more SkyTrain and SeaBus service

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Today is a great day because it marks the beginning of more transit for our region!

More transit means expanded region-wide bus and HandyDART services, improvements to major roads to reduce congestion and address bottlenecks plus more SkyTrain and SeaBus to reduce wait times and overcrowding.

These services will be rolled out this year as part of Phase One of the 10-Year Vision for Metro Vancouver Transportation.

“Metro Vancouver’s public transportation system is finally turning a corner after nearly a decade without significant region-wide investment in transit services,” said TransLink CEO Kevin Desmond. “With completion of the Evergreen Extension in December, and this week’s launch of the first transit enhancements included in the 10-Year Vision, Metro Vancouver is starting to see the long-overdue transportation improvements that will get our region moving again.”

What’s new

  • SkyTrain
    • On weekdays – peak service will end 15 minutes later in the morning and last one hour longer in the afternoon and evening rush.
    • On weekends – trains will increase to match weekday off-peak frequency meaning trains will run every 3 to 6 minutes.
  • Canada Line
    • More frequent service during weekday peak hours.
    • 11 per cent increase in passenger capacity during the busiest periods – that means an extra 3,700 passengers in each direction every weekday.
  • Bus and HandyDART
    • 10 per cent increase in bus service.
    • 15 per cent increase for HandyDART meaning 85,000 more available trips annually.
  • SeaBus
    • Doubling SeaBus Service on Sundays and holidays to sailings every 15 minutes from 10 a.m. to 7 p.m.

What’s next

In the coming weeks and months, more improvements of Phase One will be rolled out, including:

  • New or expanded transit services for neighbourhoods that currently have few – or no – transit options today;
  • Safer walking and cycling routes; and
  • Improvements to the Major Road Network.

Keep reading the Buzzer blog for how you can get involved in public consultation for some upcoming Phase Two projects including Surrey-Newton-Guilford LRT and Broadway Subway.

Make sure to follow us on Facebook, Twitter, Periscope, and Instagram to be notified and watch our live stream broadcasts of future events.

A complete list of all the changes taking place this week and the full 10-year Vision is available at tenyearvision.translink.ca.

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Author: Adrienne Coling

Meet #Denistheplanner!

Denis2

Meet Denis. Denis the planner.

Haaaaaaaaave you met Denis?

Denis has been with TransLink for three and half years and in the planning department for the past two and half.

When the Evergreen Extension opened, that meant a lot of bus route changes and Denis offered to help us explain a little more about some of the route modifications to our riders who reached out on Twitter.

These responses have been so successful that Denis has agreed to be our “go-to” planning guru across our social channels!

With Denis’ help, this will allow us to delve deeper into service changes and explain more about specific routes and modifications to service.

Not only does Denis help plan things like your favourite bus route, he’s also a transit fan, transit rider as well as a cycling enthusiast. Let’s get to know “Denis the Planner” a little better!

Why did you choose planning as a career?

I originally got into planning because I was concerned about big issues like climate change, preserving farmland, and health. Buuuuttt also I love maps and I love cities. Planning allows me to address those big societal issues AND spend my time working with maps and cities. It’s great!

What drew you to transit planning in particular?

I want to make transit (and walking and cycling) attractive to more people for all of the big reasons mentioned above. This would be a really straightforward job if we had the ability to just put buses everywhere. But, since we can’t just put buses everywhere, we have to have conversations about where those buses should go. And these are really interesting, challenging conversations!

What’s the best part of your job?

The most exciting part is early in the planning process when we get to have blue-sky conversations about different designs for the transit network. It’s a cross between art and science because you need to be creative, but your ideas also have to be based on real data!

What is the most difficult part of your job?

Saying no! I love transit and I want everyone to have great transit access! Until someone invents a money tree, it’s not going to be possible to run a bus to everyone’s doorstep. A big part of my job is explaining the tough transit trade-offs, and that we’re trying to provide the best possible service to the region with the resources we have.

What are your favourite modes transportation besides transit?

I don’t own a car but I recently got an electric bike and I love it! I feel like I can go anywhere on it! Hills are no match for me now.

Why did you want to be #Denistheplanner and personally respond to people’s concerns about service changes?

I’m excited to tell the story of transit. There’s a lot going on behind the scenes and I want to help people know more about that stuff! We’ve always answered tweets and messages; but videos are just more fun, and so hopefully more people will see them!

What do you hope to achieve by being able to directly respond to our riders?

I would love to convert everyone into a transit nerd. If we get more people thinking about transit, hopefully that will mean more public participation, and ultimately better transit!

Check out Denis talking about bus integration for Evergreen!

Stay tuned to Twitter, Instagram and Facebook for future #DenisthePlanner responses.

Although we appreciate and value all of your feedback, Denis will not be able to respond to everyone.

Do you have a planning question for Denis?
Comment below or use the hashtag #DenisthePlanner on social media to reach out!
You can also email us with the subject “Denis the Planner” to thebuzzer@translink.ca.

Author: Adrienne Coling

Vancouver Technical Secondary students warm hearts and bellies of bus operators!

Vancouver Technical Secondary

Not even the Grinch could keep Vancouver Technical Secondary Students from warming the hearts, and bellies, of our bus operators on the last day of school before the holiday break!

For 20 years now, VanTech students have been braving the rain, the snow, and this year, the extreme cold to show their appreciation for our bus operators.

Students arrive at the crack of dawn outside the bus stop in front of their school to set up their beverage station.

Bus operators are greeted with a smiling face and a carol or two, a hot chocolate and a small token of students appreciation.

Vancouver Technical Secondary

Read more about how this annual tradition began on our post from 2011.

There may have been a chill in the air, but the enthusiastic holiday cheer was truly heartwarming.

A very special thank you to all off the Vancouver Technical Secondary students who took part and helped to make this another wonderful event and for treating our bus operators to some holiday cheer!

If you missed watching the event unfold live on Instagram Stories, you can view it below!

Take a look at our previous posts of this event from 2012, 20132014, and 2015, or check out our full photo gallery below.

Happy Holidays!

Author: Sarah Kertcher

Service Changes for Post-Secondary bus routes starts today – December 19, 2016

Courtesy of Chris Cassidy

Courtesy of Chris Cassidy

Winter Service Changes began today, December 19, 2016.

Now that post-secondary schools are out for the holidays, some bus route schedules and frequencies will change to reflect the lower ridership.

School and university trips will return to normal during the first week of January.

Bus routes

25 Brentwood Station/UBC – Temporary

  • Service is adjusted to provide more consistent frequency during weekday morning peak service.

33 29th Ave Station/UBC – Temporary

  • Service is reduced to every 15 minutes during weekday peak periods.

43 Joyce Station/UBC – Temporary

  • Service is reduced to every 15 minutes.

49 Metrotown Station/Dunbar Loop/UBC – Temporary

  • Regular service is reduced to every 10 minutes; Peak service runs every 8 minutes.

84 UBC/VCC–Clark Station – Temporary

  • Service is reduced to every 12 minutes for mid day service only; Peak service runs every 10 minutes.

95 B-Line/SFU/Burrard Station – Permanent

  • Service is reduced to every 5 minutes
  • Service is adjusted to provide more consistent frequency during weekday morning peak service.

99 Commercial–Broadway B-Line – Temporary

  • Service is adjusted to provide more consistent frequency during weekday morning peak service.

144 SFU / Metrotown Station – Temporary

  • Service is adjusted to provide more consistent frequency during weekday morning peak service.

145 SFU / Production Way University Station – Temporary

  • Service is adjusted to provide more consistent frequency during weekday morning peak service.

351 Crescent Beach / Bridgeport Station – Temporary

  • Two AM peak trips have been removed.

410 22nd Street Station / Queensborough / Railway – Temporary

  • Service is reduced to every 10 minutes

480 UBC / Bridgeport Station – Temporary

  • Service is reduced to every 20 minutes.

Have questions about your route? Tweet us @TransLink or call 604.953.3333.
You can find all the Winter Service Changes at translink.ca/servicechanges.

Author: Adrienne Coling

Bus Route Buzz: West Coast Express TrainBus – 701

Bus Route Buzz
701 map

With the opening of the Evergreen Extension, many TrainBus riders will now be able to have faster connection to downtown Vancouver via SkyTrain and the 701.

TrainBus riders will receive more flexibility in travel options with SkyTrains departing every three to four minutes during peak periods.

701

Starting December 19, the 701 will extend to Mission, however it will not stop at Port Coquitlam or Port Haney Stations.

On January 3, the TrainBus will be discontinued.

Travelling to Port Coquitlam Station? Take the 159 or 160 from SkyTrain.

How about Port Haney Station? Take the C43, C46, C47 or C48.

Heading to Mission? Take the 701 Coquitlam Central Station/Mission City Station. You’ll have access to select 701 trips that are now extended from Haney Place to Mission.

This route schedule has more arrivals and departures from Mission than the TrainBus.

Well, that’s all for now, folks! If you’d like to know more, check out the rest of the series including the live stream! Thanks for joining us for Bus Route Buzz and the Winter 2016 Service Changes.

Know before you go ! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Still have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

The December 2016 issue of the Buzzer is now on the system

Happy holidays! bordered The December 2016 print Buzzer is now on the system.

Much of this issue is dedicated to Winter Service Changes.

This sheet change is especially important because of the newly opened Evergreen Extension.

Be sure to check out Bus Route Buzz for more information about changes to service around the Tri-Cities.

Remember! Service Changes begin Monday, December 19, 2016.

Also in this issue we introduce our beautiful new SkyTrain extension!!

As always, we have our favourites – Contest Corner, Back Issues and Coming Events!

Happy reading! Pick it up today on the bus, SkyTrain, SeaBus and West Coast Express or you can download it here.

Author: Adrienne Coling

VIDEO – 28 new SkyTrain cars ordered to improve rapid transit service in Metro Vancouver

Today is a historic day as pen was set to paper in a deal that will improve transit in our region!

A $93 million order for 28 new SkyTrain Mark III cars from Bombardier Transportation was made by TransLink and the provincial government.

This is part of the $2 billion Phase One of the 10-year vision that is funded 50 per cent by the federal government, 33 per cent by the province and the rest from our region and TransLink.

The new SkyTrain cars will provide additional service and capacity on the Expo and Millennium Lines increasing the rapid transit fleet to 314 cars.

With these new cars coming into service, more people will be able to rely on public transit, helping to reduce road congestion, greenhouse gases and improve efficient movement of people and goods across the region.

“With the critical support of our federal, provincial and regional partnerships, TransLink is ready and eager to start implementing service and infrastructure improvements outlined in Phase One of the 10-Year Vision. Today’s announcement is just one in a series of steps we’re taking to expand service for our customers and reduce wait times and crowding.”

Kevin Desmond, TransLink CEO

The new train cars are schedule to start arriving in 2018 and after extensive testing, enter into service by early 2019.

Starting in January 2017, TransLink will begin service improvements using the existing fleet for the Expo, Millennium and Canada Lines and SeaBus, with additional bus and HandyDart service improvements beginning in April 2017.

Transit and transportation improvements in Phase One

  • 10% increase in bus service
  • 15% increase in HandyDART service
  • 20% increase in rail service following delivery of new rail cars (Expo Line, Millennium Line and Evergreen Extension, Canada Line, West Coast Express)
  • Pre-construction and consultation on Broadway subway and Surrey-Langley light rail
  • New funding for improvements to the Major Road Network
  • Expansion and improvements to cycling and pedestrian networks

Want more information on the Mayors’ Council 10-year vision?
Head to tenyearvision.translink.ca.


Author: Adrienne Coling

Bus Route Buzz: New service – 191 Coquitlam Central Station/Princeton

Bus Route Buzz
191 map
Great news for Burke Mountain residents!

Introducing the 191 that will provide service to the Burke Mountain neighbourhood, connecting residents to the Evergreen Extension and West Coast Express.

191 Coquitlam Central Station/Princeton

The new service will operate with two-way service Coquitlam Central Station, Johnson Street, Glen Drive, Pinetree Way, David Avenue, completing a counter-clockwise one-way loop in Burke Mountain along David Avenue, Princeton Avenue and Coast Meridian Road.

Service will be provided seven days a week with trips every 30 minutes from 5:30 a.m. to 10 p.m. on weekdays and slightly later start times on weekends.

Lots more information on bus integration and service changes watch our Facebook Live with Denis the planner!

For the final Bus Route Buzz post, we will be looking at the West Coast Express TrainBus. Stay tuned!

Plan ahead! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

Bus Route Buzz: Port Moody and north Coquitlam – 178/C25/C26/C27/C28/C29/C30

Bus Route Buzz
178 C25 C26 C27 C28 C29 C30 map
Community Shuttles in the Tri-Cities, they are a’changin’ – bringing new route names and new routes to Port Moody and north Coquitlam.

A rose by any other name… let’s take a look!

New Routes:

New route list

  • 179 Coquitlam Central Station/Buntzen Lake and 182 Moody Centre Station/Belcarra take the place of the C26.
  • 183 Moody Centre Station/Coquitlam Central Station and 185 Coquitlam Central Station/Landsdowne will provide service to areas previously served by the C27.
  • 184 Moody Centre Station/Noons Creek and 186 Coquitlam Central Station/Hampton Park will be the new name of the C28.
  • 187 Coquitlam Central Station/Parkway (previously C29)
  • 189 Coquitlam CEntral Station/Lafarge Park (previously C30)

The 178 Port Moody Station/Coquitlam Station route is discontinued.

Be sure to check out our next Bus Route Buzz installment as we look at Anmore and Belcarra service.

Lots more information about bus service changes in our Facebook live stream with Denis the Planner. Check it out!

Plan ahead! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

Bus Route Buzz: 169 Braid Station/Coquitlam Central Station

Bus Route Buzz
169 map
Oh my gosh, we’re back again!

For this edition of Bus Route Buzz, let’s look at route 169.

169 Braid Station/Coquitlam Central Station

With the Evergreen Extension open, customers who travel between Coquitlam and Braid Stations can now use SkyTrain!

To accommodate new building construction on Holly Drive and on Orchard Drive, the 169 will continue on a detour routing southbound until late 2019.

The 169 will reroute all northbound and southdbound trips via Riverview Hospital groups via Holly Drive, with service operating every 30 minutes.

Short and sweet!

Next time on Bus Route Buzz,  get ready for some more NEW routes in Port Moody and North Coquitlam!

As always, you can learn more about bus changes on our Facebook live stream with Denis the Planner!

Plan ahead! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

Bus Route Buzz: Port Coquitlam and northeast Coquitlam – 159/188/C37/C38/C40

Bus Route Buzz
159 188 C37 C40 map
Ta da!!

Introducing brand new bus service for northeastern Coquitlam and Port Coquitlam!

These routes will now provide direct connections to the new Evergreen Extension.

Community Shuttle buses across the Tri-Cities are also being renamed.

New Routes:

New routes list

  • 159 Port Coquitlam/Braid Station – All trips on the 159 will travel via Pitt River Road
  • 171 Fremont/Coquitlam Central Station and 172 Riverside/Coquitlam Central Station serving the former C37 areas with new service to Dominion Triangle and a direct connection to the Evergreen Extension.
  • 173 Cedar/Coquitlam Central Station and 174 Rocklin/Coquitlam Central Station cover the route previously served by C38.
  • 175 Meridian/Coquitlam Central Station (previously C40) providing a new connection to the Millennium Line Evergreen Extension.
  • 170 Port Coquitlam Station/Port Coquitlam South (previously C36) has no route changes.
  • 188 Port Coquitlam Station/Coquitlam Central Station gets increased capacity.

Stay tuned for the next Bus Route Buzz post where the 169 Braid Station route will take centre stage.

Want to know more about bus planning? Watch our Facebook live stream with Denis the Planner!

Plan ahead! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

Join TRAMS for their annual holiday lights tours around Metro Vancouver

Courtesy of TRAMS

Courtesy of TRAMS

Do you love outdoor holiday decorations AND old transit vehicles and memorabilia?

Well then, you’re in luck! Because TRAMS (The Transit Museum Society of Vancouver) is hosting their yearly holiday lights tours!

bus

Let Rudolph lead the way to festive fun!

Hop aboard the Rudolph-themed bus and explore the region’s best decorated homes and buildings.

Tours are taking place December 16, 17, 18, 21, 23 and 30.

This two (and a bit) hour tour leaves from 22nd Street SkyTrain Station at 7 p.m.

Fares:

  • Adults – $25
  • Senior/Student –$15
  • Children – $5
  • Children under 2 years of age ride free!
  • Family rate – Bring four children for the price of two
  • Members of TRAMS receive $2 discount for each member of their travel party

Reserve your spot online today! You can pay online ahead of time or with cash or credit on the bus. If you are paying cash, please have exact change.

Author: Adrienne Coling

(Video) 6 things TransLink is doing to prepare for more wintry weather


Despite our best West Coast efforts, a snowy winter has arrived in Metro Vancouver.

And it looks like this is just the beginning because there is another dumping of the white stuff forecasted to hit the region.

That means lots of extra safety and operational procedures to keep the transit system running smoothly and safely.

Remember! Buses can only go as the traffic allows. Be sure to check your municipality’s website for snow removal schedules and give yourself some extra time for your transit trip.

Here are six things that TransLink is doing to prepare for the winter weather:

  • Trolley anti-icing trucks will deploy spraying the entire trolley overhead system if there is a forecast risk of frost or ice.
  • SkyTrain De-icing – De-icer spray trains are used to keep the power rail free of ice. De-icing stations will be set up in covered areas and tunnels to prevent ice and snow compacts on the trains.  During times of overnight snow, some SkyTrain cars will run throughout the night to keep tracks clear.
  • Additional bus tire traction – Operators have a snow/ice switch which gives the bus tires better traction in the snow.
  • Bus switch outs –  If needed, we’ll switch out articulated buses for traditional buses. Although articulated buses are great for turning and maneuvering throughout our streets in Metro Vancouver and allow for quick movement of large numbers of passengers, when travelling up hills or on streets that have poor conditions, the back halves are heavy which can create some traction problems.
  • Canada Line Anti-icing and sanding – ensures the power rail and tracks are clear of ice. Canada Line cars have a braking system similar to ABS brakes on your vehicle which helps avoid slippage in this weather.
  • Extra staff on transit – Extra staff including SkyTrain Attendants and Transit Police will assist customers in getting where they need to go. HandyDART will send two staff out in each vehicle to ensure customers get safely to their door, and assist in digging out the bus if required.

Watch the replay of our Facebook live stream, or catch it on Periscope below!


Know before you go!

If there’s snow or ice ensure you plan ahead with Trip Planner or m.translink.ca on your mobile device, and make sure to allow yourself extra commuting time.

Sign up for transit alerts so you’ll be the first to know if there are changes in the transit schedule.

Follow our customer information team on Twitter (@TransLink) and save their number (604) 953-3333 on your mobile device.

Don’t forget to take a look at our tips for dealing with inclement weather on transit!

Author: Adrienne Coling

Bus Route Buzz: Southwest Coquitlam – 143/151/153/157

Bus Route Buzz
143 151 153 157 map
Welcome back to Bus Route Buzz!

In this post we’re exploring more of Coquitlam with routes in the southwest area of the city getting more service.

Down to business!

143 Burquitlam Station/SFU

This route connects SFU and Burquitlam Station with a high-capacity all-day service to SFU with articulated, 60′ buses.

This route will no longer serve Como Lake Avenue.

Why shorten the 143? Well, there is vastly different ridership demand on the two segments of the 143.

The section between Burquitlam Station and SFU has higher demand than the section along Como Lake to Coquitlam.

By separating this route, we can adjust service to demand much more easily!

151 Coquitlam Central Station/Burquitlam Station

This route will run seven days a week between Coquitlam Central Station and Burquitlam Station along Como Lake Avenue, picking up the local area removed from the 143 route.

153 Braid Station/Coquitlam Central Station

The 153 extends from Poirier Community Centre to Coquitlam Central Station via Mariner Way.

157 Lougheed Station/Burquitlam Station.

The 157 extends from Poirier Community Centre to Burquitlam Station via Foster Avenue and Cottonwood Avenue.

Stay tuned for the next Bus Route Buzz installment where we’ll examine some route name changes and brand new bus routes in Northeast Coquitlam and Port Coquitlam.

Plan ahead! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

TransLink receives Outstanding Employer Award for Take Your Kids to Work Day

2016 Outstanding EmployerEvery year, TransLink participates in Take your Kids to Work Day.

Kids aged 14 are invited to job shadow their parents or come along on a guided tour at BCRTC, CMBC and Transit Police to explore future workplace opportunities.

work%20day%20for%20kids%202016

Some of the grade nine students on the job for Take Your Kids to Work Day

This year we had 52 grade nine students take part in this event and it was a big success and not just the day!

The Canada’s Outstanding Employer Award recognizes employers for their outstanding performance and contribution to Take Our Kids to Work day activities.

Criteria for the award includes:

  • Promoting the importance of staying in school
  • Promoting pursuing post-secondary studies
  • Demonstrating creativity and innovation through engaging and exciting activities for visiting students
  • Supporting and explaining career choices and benefits of early career exploration

It was a very competitive process, but TransLink, along with 14 other outstanding organizations, stood out to the selections committee.

TransLink and its operating companies were chosen “For providing students with engaging and interactive opportunities to explore career options and learn about TransLink, Coast Mountain Bus Company, BCRTC and Transit Police as a future workplace. Students were given a tour of TransLink’s new Mark III train and received an in-depth look at technology that powers TransLink trains. They even got the opportunity to work with a K9 unit in Transit Police and the Fire Prevention Technicians that oversees fire prevention across the transit network.”

TransLink is honoured as an Enterprise to accept Canada’s Outstanding Employer 2016 Award for our participation in this annual event of fun, learning and exploring transit jobs.

We can’t wait until next year to host more eager students looking to get behind-the-scenes job experience in the world of public transit!

Author: Adrienne Coling