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Translink Buzzer Blog

Category: Cycling

TransLink is responsible for more than just transit?!

Cycling isn’t just one of the healthiest ways to travel, but it’s also a pollution-free mode of transport. Did you know that cycling 10km each way to work would save 1500 kg of greenhouse gas emissions a year?!

You may or may not know that TransLink is responsible for much more than just transit. Our cycling program is vast and varied, covering everything from regional cycling initiatives to end-of-trip facilities and we’re committed to addressing many of the transportation challenges that Metro Vancouver faces today.

Our multimodal mandate

We’re responsible for providing cycling options in the region and connecting cycling to the wider transportation system of Metro Vancouver while supporting over 107,000 bike trips daily! Our long-term transportation strategy, TransLink 2040 sets goals for the kind of transportation future we want. Within the next 30 years, one of the goals is that most trips in Metro Vancouver will be made by transit, walking and cycling.

If we can reduce the distances driven in the region by 33 per cent by designing our communities and transportation systems to encourage half of our trips to be by walking, cycling or transit, everyone will benefit! This will reduce congestion, make travel more reliable, protect our climate by reducing our greenhouse gas emissions and by make roads safer.

Bicycle transportation system

Bikeway network

Did you know that there are multi-use paths that make biking to and from destinations easier, safer and more accessible?

  • The BC Parkway– A 26-kilometre, multi-use path that roughly parallels the Expo SkyTrain Line, connecting Surrey City Centre, New Westminster, South Burnaby and Vancouver.
  • The Central Valley Greenway– A 24-kilometre route for cycling, jogging, walking, wheelchairs, skateboarding and blading that connect Vancouver with Burnaby and New Westminster
  • Canada Line Pedestrian-Bicycling Bridge – The important link connecting the cycling routes of Richmond and Vancouver

Bike racks

Every single vehicle in our bus fleet has racks for your bike. That’s right. You don’t have to leave your bike at home ever again! Check out this Buzzer blog post with a detailed video on how to take your bike on the bus and then test out your skills at our bike rack demo in North Vancouver or on your next transit trip!

Transit tip! Exit from the front door and let the driver know that you need to remove your bike.

Bike Parkades

Currently, our two bike parkades are located at Main Street-Science World Station and King George Station with more parkades en route soon. Bike Parkades are well-lit, indoor bicycle parking facilities where users can lock up their bike for the day. They provide secure and convenient access seven days a week to customers who enroll through their Compass Card.

Bike Parkades cost only one dollar a day, with fees capped at eight dollars a month. Check out our how-to video below! Register online for access by visiting www.translink.ca/bikeparkade.

FYI: In the next two years four more Bike Parkades will be opening at King Edward, Joyce, Commercial-Broadway and Metrotown stations!

Partners

Our TravelSmart team works with a variety of corporate and government partners to ensure that Metro Vancouverites are aware of smarter travel options.

TravelSmart partners with the following organizations to deliver our programs throughout the region:

Some of our awesome bike partners

HUB focuses on showing people that cycling is an attractive and healthy choice for everyone. Their annual spring and fall Bike to Work weeks celebrate bike commuting across Metro Vancouver. We also partner with HUB on their different programs such as their Bike Host orientation program and their Bike to Shop Days.

BEST provides bike valet services at events in Metro Vancouver such as Khatsalano Fest, Celebration of Light, Vancouver Whitecaps home games and the Gastown Grand Prix. The Bike Valet operates at many events that TransLink supports and this year they expect to park 30,000 bicycles at events across the Metro Vancouver region!

Mark your calendar and be part of the change and help make Metro Vancouver a happier, healthier place to live, work and play! This year’s fall Bike to Work week will take place from October 23 to 27, 2017.

Wondering where to bike next? Plan your trip by exploring our online cycling maps and route planning tool!

Author: Christina Jakopin

Bike Patrol is ready to roll

Riding on the success of a 2015 pilot project, Transit Security’s Bike Patrol officers are back for a third season, acting as an important resource for Transit Operators, passengers and the public.

This year, the very visible Bike Patrol is once again based in downtown Vancouver with additional coverage expanding four out of every eight days to Scott Road, Surrey Central and Newton exchange.

  • Starting today, from May to September, officers will work various shifts between 11:00 a.m. and 9:30 p.m.
  • A total of seven participants are CAN-bike certified, which includes backup relief
  • Bike Patrol will run rain or shine

Working together

This year’s team of seven trained General Security Patrol employees will work throughout downtown Vancouver and Surrey. It will be the first time that Transit Security Bike Patrol and Transit Police Neighbourhood Police Officers will be partnering in the Surrey area.

Security members receive a four-day bike-specific course to be CAN-bike certified, in addition to basic and advanced security training, and first-aid training. The training was designed for front-line security staff and was a combination of in-class and practical cycling training provided by Transit Police.

From left to right: Scott Arnold, Dale Mackie, Cst. Glover (Transit Police), Jeff Kim, Cst. Skelton (Transit Police), Matt Forshaw, and Nick Kellof. Missing from photo: Dave Partridge and Greg Gervais, returning 2016 Bike Patrol officers)

Putting our customers first

As always, our customers are important to us, and being on a bike allows Transit Security more opportunities to have meaningful, positive interactions with employees and the public. Having a more mobile security team also means they can easily travel on transit and can go places that are hard to access by vehicle. This means Transit Security can work more closely with the 42 bus routes that travel through the downtown core—boarding an average of more than 100 buses per day—attend to SeaBus and be proactive in security activities.

During the busy summer tourist season, Bike Patrol officers will also be an additional resource downtown to answer customer questions, and act as CMBC ambassadors. In-vehicle Transit Security officers will also be available, if required.

Please support our bike-riding, yellow-uniformed Transit Security officers with a friendly wave or hello when you see them. You’ll be happy you did.

More info:

Bike Patrol 2.0 hits the streets

An update from Bike Patrol

A ride-along with Transit Security: Training for Bike Patrol

 

Author: Adrienne Coling

Now you can tap, tap, tap your way into bike parkades with Compass

Compass is now integrated into our bike parkades!

This means you can easily use one card for transit travel and storing your bike with your Stored Value.

Using your Compass Card at the bike parkades is as easy as 1, 2, 3!

#1: Get a Compass Card.

#2: Register your card at compasscard.ca.

#3: Enroll in the Bike Parkade program.

Use of the parkades only costs $1 per day, up to $8 per month!

Here are some tips for using the bike parkade:

  • Make sure to remove your helmet and any or panniers from your bike
  • Lock your bike to the rack with a sturdy lock
  • Keep your Compass Card with a positive balance to use the parkades

For more information watch the video above and check out translink.ca/bikeparkade.

*Yes, that is our very own Buzzer blog contributor, Jessica! Autographs are available upon request*

Author: Adrienne Coling

Fall for Bike to Work Week October 24 – 30, 2016

Bike to Work Week is Oct 27 to Nov 2!

Bike to Work Week is October 24-30th

“The bikes are back in town (The bikes are back in town again)…”

Because Bike to Work week starts October 24th!

Don’t worry. I won’t make any cycling puns… those can get wheely tyred. *wait for applause and uncontrollable laughter*

This is a great initiative put on by HUB to get people out of their cars and onto their bikes and win prizes!

Here’s how it works.

  • You register for the week (you can do that here) as either a team or a solo rider.
  • Next, you brag about how much fun it’s going to be and how it’s great exercise to all your friends and colleagues.
  • Log your trips during the official Bike to Work Week — this enters you to win some AMAZING prizes – including a trip for two to Amsterdam! You can log trips by mapping or entering your total KMs cycled.
  • Don’t forget to check out the Celebration Station Map to find one along your route. At these pit stops you can wheel on by for free treats, mechanical services and more prize draws.

There will also be a free outdoor Halloween Party on Friday, October 28th from 4pm-6pm at the corner of Union and Gore in Vancouver!

Some tips for the week from the experts at HUB:

1. Plan Your Route Ahead of Time. Take bike routes, whenever possible.

2. Use a U-Lock or Folding Lock, not a Cable Lock. Watch our ‘No More Bike Theft Video’ for more bike locking tips.

3. Use a Basket, Pannier or Backpack to carry your stuff

4. Always use lights.  Even in the daylight, lights can help increase your visibility.

5. Wear Your Regular Clothes if possible. Ride at a leisurely pace and you will still look great upon arrival.

Join Bike to Work Week conversations and connect with the cycling community online!

Facebook: @WeAreHUB
Twitter: @WeAreHUB
Hashtag: #BTWW #BikeYVR

Author: Adrienne Coling

Biking to the ferry: A transportation planner’s journey

Tsawwassen Ferry Terminal (BCIT)

Tsawwassen Ferry Terminal (Courtesy of BCIT)

Island season is most definitely here! Before the summer slips away *tear* we have some adventure ideas for all of you cycling enthusiasts and budding bikers!

Read on to learn some routes that you can take to the Tsawwassen Ferry Terminal that have been collected and expertly researched by avid cyclist and TransLink Assistant Transportation Planner, Denis Agar.

One of the most incredible things about living in Metro Vancouver is that we have beautiful wilderness right on our doorstep. There are a number of exciting destinations to explore on the transit network, and even more are just a short BC Ferries ride away.

Did you know that a bike can take you from one tip of Salt Spring Island to the other in just 2.5 hours?

Even beginner cyclists can enjoy low-stress cycle touring on the Gulf Islands and Vancouver Island, with plenty of campgrounds and B&Bs available to spend the night.

While BC Ferries charges up to $115 round trip to bring your car to the islands, they charge just $4.00 round trip to bring your bike aboard.

The only part that can be a little challenging is getting to the Tsawwassen Ferry Terminal with your bike.

All of TransLink’s buses are equipped with bike racks which can make it easier and faster to get to the ferry terminal, but these buses only carry two bikes at a time, which can be a challenge at peak times.  But don’t worry, because you have alternatives!

So, if you’re trying to get to the Tsawwassen Ferry Terminal with your bike, here are some options worth considering.

*All hypothetical trips start at Waterfront Station to make comparison simple*

Richard Eriksson

Courtesy of Richard Eriksson

Bus route 620 direct to Ferry Terminal
Route 620 is your direct route from Bridgeport Canada Line station to the Tsawwassen Ferry Terminal. It’s timed to connect with the ferry to Swartz Bay (Victoria) and at busy times, up to three buses can be scheduled to meet the same ferry departure! At peak times, it can be difficult to predict whether there will be room for your bike on the bus, because of the high levels of demand. The following two alternatives are more reliable, and they also leave from the same station!

Bus route 601/602/603/604 to 56 Street and Highway 17
Your next best option is to take one of the four bus routes that go from Bridgeport Station to the village of Tsawwassen. You’ll want to get off the bus at the corner of 56 Street and Highway 17, and bike west on Highway 17’s bike lanes for roughly 20 minutes to get to the ferry terminal.

Bus route 351 to Matthews Exchange
Although this option takes longer, two key factors make it a stress-free choice:

  • The extremely frequent route 351 is unlikely to leave you behind, and if it does, it’s only 15 minutes to wait until the next bus.
  • The 60 minute ride from Matthews Exchange to the ferry terminal is breathtakingly beautiful, along the Boundary Bay Dyke.
Heather Harvey

Courtesy of Heather Harvey

Massey Tunnel shuttle
This option involves a free shuttle that takes you from one side of the Massey Tunnel to the other. The Ministry of Transportation and Infrastructure operates this service, which can carry up to seven people and bikes at a time, making it ideal for cycling with big groups. If there are more than seven people waiting, the shuttle will come back ASAP to pick them up.

If you want to take this shuttle but don’t want to bike all the way from your home to the shuttle stop, you can take the Canada Line to Richmond–Brighouse Station and ride to the shuttle pickup point from there.

Bike across the Alex Fraser Bridge

Courtesy of Pete

Courtesy of Pete

If you want to bike all the way from your home to the ferry terminal, your closest bike-friendly crossing is the Alex Fraser Bridge between New Westminster and Delta. That’s more than a three hour trip, but there are a number of ways you can shorten it:

  • Take the SkyTrain from Vancouver to 22nd Street Station and bike from there.
  • At 22nd Street Station, you can also catch the 340, 388, or 104 buses that will take you right to the foot of the bridge at the corner of Cliveden Avenue and Hwy 91 off ramp.
  • On the other side of the bridge, you can catch the 640 bus at the corner of Nordel Way and Nordel Court, which will take you to Ladner.
  • At Ladner Exchange, you can catch one of the buses from options one or two that will help you on your way.

For more details on each option, click here.

If you encounter any issues with this information, or if anything has changed, let us know in the comments!

Author: Denis Agar

Bike Patrol 2.0 hits the streets

Bike Patrol gets rolling May 19th

Bike Patrol gets rolling May 19th

In 2015, Bike Patrol hit the streets of downtown Vancouver as part of a four month trial.

Because it was such a success, Bike Patrol is back for a second season!

This year, Bike Patrol is stationed again in downtown Vancouver and will be attending some events in the Surrey Central area.

  • From May to September, officers patrol in shifts between 11:00 a.m. and 9:30 p.m.
  • A total of eight security personnel will be CAN-bike certified, which includes backup relief
  • No fair-weather riders! Bike Patrol will run rain or shine.

While Bike Patrol is around to respond to emergencies, they do so much more!

They act as an important resource for transit operators, passengers and the public.

A more mobile security team will also give Transit Security the opportunity to go places where they are restricted in a car while reducing carbon emissions and vehicle costs.

On two wheels, they can work more closely with riders and employees alike at SeaBus, Waterfront Station and the 43 bus routes that travel through the downtown core.

Be on the lookout for Transit Security officers donning their bright yellow uniforms in downtown Vancouver!

Author: Jessica Hewitt

BikeMaps.org and other cycling resources on TransLink.ca

cycling into the sunset

TransLink.ca has all your community cycling resources!

Are you looking to get into cycling in Metro Vancouver? Are you unsure of where the best, safest and longest stretches of cycling paths and lanes? Or maybe you want to learn more about the region’s cycling community in general.

TransLink.ca is a great place to start your cycling journey!

Nestled in the cycling section of our website is the Community Cycling Resources page.

FYI, you’re going to want to bookmark it because it’s a great repository for all things cycling!

bikemaps

Head to BikeMaps.org to view your cycling routes

Our latest addition to the page is a link to BikeMaps.org a crowdsource tool for the global mapping of cycling safety.

The focus on the map is, “… to identify areas with cycling safety issues. These results can be used by municipalities to prioritize infrastructure investments, resulting in safer streets for cycling.”

It’s pretty cool as you zoom into your area!

The map shows you detailed locations of bike thefts, accidents, rough or unfavourable cycling conditions and traffic jam hot spots.

Take a look and let us know what you think by commenting below.

Happy riding!

More BC Parkway renovations are complete!

new wayfinding sign 1 crop

New wayfinding signs along BC Parkway show the distance to your destination!

It’s update time!

More BC Parkway renovations have been completed!

Here’s a quick look at what’s been improved:

  • Wayfinding signs along the whole 26 kilometre length that include destinations and distances
  • Lighting, crossing safety and accessibility improvements in key areas
  • Pavement rehabilitation of approximately 2.6 kilometres in particularly rough segments

BC Parkway is an important facility for pedestrians, cyclists and wheelchair users in the region.

The path connects Surrey City Centre, New Westminster, South Burnaby and Vancouver and provides a facility for walking and wheeling around the area.

Continual improvements to the facility help keep the parkway in good condition and increase the safety and accessibility of the path while allowing users to get around with greater ease.

Make sure to read our past BC Parkway posts to see the progress with these improvements. See you on the parkway!

Author: Laura Tennant

Keep those bike wheels rolling with Fall Bike to Work week!

Bike to work week fall family
It’s baaaaaaaaack!

Bike to Work Week hosted by HUB Cycling begins today!

Cycling is a great way of getting around plus it’s one of the healthiest and most enjoyable ways to travel.

This week volunteers will be out at 40 celebration stations along bike routes to cheer on riders, give out free snacks, coffee and help with bike repairs.

Bike to Work Week includes over $20,000 of prizes, daily draws for new bikes and a bike trip for 2 to Vietnam from Exodus Travels.

To be eligible for prize draws, you can register for free at bikehub.ca/registration.

Here are some tips for this week:

1. Plan Your Route Ahead of Time. Take bike routes, whenever possible.
2. Use a U-Lock or Folding Lock, not a Cable Lock.
3. Use a Basket, Pannier or Backpack to carry your stuff.
4. Always keep lights and rain gear
in your bag just in case.
5. Wear Your Regular Clothes if possible.
 Ride at a leisurely pace and you will still look great upon arrival.

Curious about gear for fall biking? Fear not, HUB has got you covered!

Check out this fun bike fashion video from their Bike to Work Week launch party.

The week wraps up on Friday, October 30th with a Halloween Bike Wrap-up Party at Oxford Properties’ Oceanic Plaza.

Everyone is welcome to join HUB staff, volunteers and sponsors for free treats, hot chocolate, bike repairs and costumed fun.

Find HUB on Facebook and Twitter and
use the hashtag #BTWW to join the online conversation!

Author: Adrienne Coling

An update from Bike Patrol

Bike patrol 166
Remember Bike Patrol? The Buzzer covered the inception of this cool new Transit Security crew back in May.

That’s when Bike Patrol hit the streets in downtown Vancouver as part of a four month trial.

Six existing General Security Patrol officers traded their car for a bike and assisted front-line staff and customers downtown during daylight hours.

Each officer went through an intensive four-day training program to be CAN-bike certified.

Security officers had the opportunity to focus on fare inspections and security-related incidents, create a positive customer service experience first-hand and go places where they might otherwise be restricted by being in a car.

The trial is wrapping up on October 10, 2015 and Jessica Hewitt of CMBC checked in with staff to hear what they had to say about the experience.

Being able to be a part of the Transit Security Bike Patrol has been such a great experience. I feel I have greatly increased my contact with operators. Being on the bikes has us at eye level with operators, providing us with clear communication, giving us the ability to respond immediately to any situation. I can get to situations much faster, than if I was in a car.
Trevor Handford, Transit Security

Bike Patrol has been a joy to perform and the comments we’ve received from operators has been positive. Many are glad to see us, tell us that we are welcome on their buses and that they love our uniforms (since we’re hard to miss!). I am very thankful for the training course that we went through before starting as without it I would’ve been less comfortable riding in the downtown core.  I’ll be sad when it is over as this has been one of the best learning experiences at CMBC.
Jessica Stennes, Transit Security

What’s next for Bike Patrol?

Transit Security is in the process of collecting data and feedback from staff.

We are also looking at statistics to determine reduced carbon emissions and vehicle costs, number of customer contacts, inspections and assistance to the public.

Have you encountered Bike Patrol on any downtown summer transit trips?
Let us know what you think of the program by commenting below!

Author: Adrienne Coling

King George Station Bike Parkade is now open!

Our new bike parkade!

Our new bike parkade!

 

For those of you that have been eagerly awaiting the opening of the new Bike Parkade at King George Station — today is the day!

That’s right, it has now become even easier for cyclists to take transit!

For a $1 a day up to a maximum of $8 a month (plus a one-time $8 registration fee) you can now park at one of the 70 new bike lockers at King George Station.

These additional parking spaces are accessible by key card and double the capacity of the existing facility.

The way it works is that you pay a $1 a day, but if you park your bike eight days in a single calendar month, you won’t be charged again until the following month!

So, you may be asking, how do I get my hands on one of these coveted spots?

Well, first you need to register and here’s how you do it:

  • Head to www.translink.ca/bikeparkade and follow the link to the registration site.
  • Fill out the online registration, provide ongoing payment information and then pay the registration fee.
  • Finally, check the mail! Your very own access card will be mailed to you within the next five business days.

The King George Bike Parkade is the second of its kind on our system (first one opened in 2014 at Main St.-Science World Station) and over the next few years, we are expecting to replace even more bike lockers at some of our busiest stations and bus loops!

Improving cyclists’ connections to the transit network and encouraging people to hop on their bikes is pretty exciting.

By making cycling safer and easier we are one step closer to reaching Metro Vancouver’s goal to reduce single-occupancy car use and increase trips made by foot, bike and transit!

Happy 148th, Canada!

We hope you all enjoy Canada Day!

We hope you all enjoy Canada Day!

Ohhhhhhhhhhh Canada we stand on guard for theeeeeeeeeeeee!!

I do love a good anthem.

Canada Day is this Wednesday, July 1st and there will be tons of activities happening all over the region.

Know before you go! Check out the holiday service schedule for detours and extended service.

Heading downtown Vancouver to see the fireworks at Canada Place?

Avoid those crazy long lines and pre-purchase return tickets for the SkyTrain!

Customers can buy tickets at Vancouver City Centre, Granville, Burrard and Waterfront stations.

Portable fareboxes only accept exact cash fare and tickets are valid until the end of service.

Perhaps you’re more of a Granville Island Canada Day celebrator. If you’re planning to ride your bike there, prepare to feel pampered!

BEST’S Bicycle Valet will be providing cyclists FREE, secure temporary bike storage from 9 a.m. until 8 p.m.

You can check out more details here.

Wherever you celebrate this great land of ours, let us help you get there!

Plan your route with our Trip Planner or call Customer Information at 604.953.3333.

Remember! On holidays you only need a one-zone fare for the entire system!

Author: Adrienne Coling

New policy for electric and folding bikes on transit

Fashion Electric BicycleElectric and folding bikes are now being allowed on board the system!

BCRTC and CMBC are updating their operational policies to allow different types of cyclists access.

Electric bikes will now be permitted on SkyTrain, West Coast Express and SeaBus.

UPDATE Folding bikes will be allowed on all modes buses, when folded.

Riders of folding bikes are asked to use a slipcover or carrying pack while on buses.

All the existing rules for bikes on transit still apply. Here’s a refresher:

  • Bikes are not allowed at Metrotown Station at anytime.
  • There is a maximum of two bikes per SkyTrain car and one per Canada line car.
  • No e-scooters allowed on the system
  • Morning and afternoon rush hour restrictions are still in place — Canada Line: Peak times in all directions. Expo & Millennium Lines: Peak times except for the allowances listed below.

Westbound:
7am – 9am Monday-Friday travelling from Columbia Station to VCC-Clark Station; and from Columbia and King George Stations towards Waterfront Station.

Eastbound:
4pm-6pm Monday-Friday travelling from VCC-Clark Station to Columbia Station; and from Waterfront Station towards Columbia and King George Station.

You can read more about our bike policy here.

Author: Adrienne Coling

Share the Road Challenge 2015

Share the Road Challenge

Erin and Dave from TravelSmart participate in the Share the Road Challenge 2015

It was a Mad Max showdown (I’m a bit dramatic) of bikes versus transit versus car with HUB’s 9th annual Share the Road Challenge!

It all took place on Wednesday, May 20th with the finish line in downtown Vancouver.

Teams of three (one car, one cyclist, one transit user) started from locations across Metro Vancouver, leaving at the same time with the same amount of distance to travel to see who would get downtown first.

There were teams from Car2Go Vancouver, Vancity Buzz, Dish Jeans & Duer Denim, eProdigy Bikes, Modacity, The Georgia Straight, TravelSmart, Two Wheel Gear, Vancity, the Vancouver Airport Authority and the City of Vancouver with Mayor Gregor Robertson and City Councillors Andrea Reimer and Kerry Jang.

The results? In six out of eleven teams, cyclists reigned supreme!

Councillor Andrea Reimer took first prize for the City of Vancouver for her 14-minute trip on the SkyTrain from Commercial Drive.

Mayor Gregor Robertson came in two minutes later on his bike.

Councillor Kerry Jang placed last with a 22-minute drive in his car.

Even our very own TravelSmart team participated! They came in from the West End, with the bike commuter arriving in just 11 minutes while transit came in second with 20 minutes.

Remember, Bike to Work Week starts today!

Don’t forget to sign up at BikeHUB.

Author: Adrienne Coling

A ride-along with Transit Security: Training for Bike Patrol

Jessica goes to Bike Patrol training

Jessica goes to Bike Patrol training

Transit Security is going to be donning some new wheels this summer.

No, not new patrol cars but bikes!

Six volunteers from the Transit Security team signed up and suited up to be a part of the project.

Jessica Hewitt from Coast Mountain Bus Company was able to literally ride along during their first day of training.

She was kind enough to tell the Buzzer all about it so we can all be in-the-know!

Read on for the inside scoop from Jessica and meet two members of the Bike Patrol team.

Today marks the launch of Transit Security’s new Bike Patrol trial in downtown Vancouver. Recently, I had the opportunity to experience what Bike Patrol training was all about as I headed out for a full day’s worth of in-class instruction and cycling drills.

As a recreational cyclist and a triathlon enthusiast, I jumped at the chance, but knew I’d be far from qualified to be riding around Vancouver’s downtown core. I sat in on the first day of intensive training, but staffers still had three more days left, including a night ride in downtown Vancouver and a final exam before each of the six Transit Security members were CAN-bike certified.

The four days of training covered everything from traffic skills, bike maintenance and hours on the saddle riding through pylons, jumping curbs, signalling, gearing and so much more!

Meet Transit Security Bike Patrol members, Jessica and Dave

For the Bike Patrol, it’s not just about learning the rules of the road. Employees have to work in hectic conditions with cars, foot traffic and other cyclists. General Security Patrol officers Jessica Stennes and Dave Partridge both volunteered to be part of the new Bike Patrol.

“It’s a great opportunity to get outside and be active, while working with employees and customers first hand,” said Jessica. “A lot of what we do involves working with the public and getting them where they need to go.”

For Dave, he’s no rookie when it comes to cycling. An avid road cyclist and mountain biker, he often hits the trails in Whistler and had no trouble riding through the pylon courses in training on the first day.

“Bike Patrol provides the operators and the public with another level of safety and customer service on the transit system,” said Dave. “I’ll be able to respond to situations efficiently in the downtown area while doing something I love.”

Having a more mobile security team will provide an opportunity to go places where security can be restricted by being in a car. This means they can work more closely with the 43 bus routes that travel through the downtown core, attend to the SeaBus and engage in proactive security activities. They aim to make our employees and customers more safe and secure. They’ll also act as an additional resource to answer customer questions during the busy summer tourist season.

As for me, I enjoyed brushing up on my bike skills and learning just what it takes to be part of Bike Patrol for a day. It’s a big job to ride amongst traffic, know all the ways to get around the downtown core, and be first responders to transit incidents. And, that’s only a small part of what Transit Security deals with on a daily basis.

Be on the lookout for Jessica and Dave and other Bike Patrol members in downtown Vancouver this summer.

Things to know:

  • All six bikes were borrowed from Transit Police and were fitted to each rider.
  • Bikes will be stored at Waterfront Station and each member of patrol will meet at Waterfront before each shift.
  • No fair-weather riders! Bike Patrol will run rain or shine!

Thanks for riding along and filling us in, Jessica!

You can see the team in training, in uniform AND being a first responder on their very first day at a fire in New Westminster in the gallery below.

Keep your eyes peeled (they’re hard to miss with all that neon yellow!) for the team out on the streets, around buses and the SeaBus in downtown Vancouver this summer.