February 24, 2017, 3:56 pm
Thank you to everyone who participated in Phase 2 of the Transit Fare Review.
Over 11,600 people responded to our survey!
ICYMI: From January 30 to February 17, we asked the public to tell us what they think about varying fares by distance, service type and time of travel.
Over the next few months, we’ll go through all of the online surveys and feedback and share in detail what we heard.
Stay tuned for the Phase 2 Summary Report in summer 2017!
We’ll use the feedback we received in Phase 2 to refine the long list of options into a short list for Phase 3.
We will be asking for your feedback on the narrowed down options for the new fare system in fall 2017. There will be lots of opportunities for you to get involved!
Want to learn more about Fare Review?
Author: Jessica Hewitt
January 30, 2017, 10:25 am
In 2016 TransLink began an in-depth look at our fare structure as we kicked off our Fare Policy Review.
In Phase One, many of you agreed that it’s time to take a fresh look at the way we price transit in Metro Vancouver.
We’ve taken your feedback and used it to generate possible options for three core components of the transit fare system:
1. Distance Travelled
2. Time of Travel
3. Service Type
Now, the second phase of the review is starting and we want to hear from you about these options!
How to get involved
As part of the second phase, we’ve launched a brand new discussion forum, moderated by our very own Fare Review experts!
The forum is a great place to share ideas, ask questions and learn more about potential fare options.
Don’t be discouraged if some discussions seem too technical – asking someone to explain is a helpful way to deepen everyone’s thinking.
If you’re a serious transit fan, on the other hand, you’ve found your playground!
Either way, let’s talk!
Based on the feedback you give us in Phase Two, we’ll narrow down to a short-list of options to bring back to you later this year in Phase Three.
At that point, we’ll also begin to map out the options for varying fares by product type and user type sot tht we can bring forward a complete package for review in Phase Four.
For more information on our current fare structure visit translink.ca/farereview.
Have questions about the Fare Review? Email email@example.com.
Author: Jessica Hewitt
December 13, 2016, 3:25 pm
In May and June of 2016, we asked riders and others across the region to tell us what they would like to see in a new transit fare system.
Nearly 30,000 people participated!
After going through all of the online surveys, feedback from open houses and workshops, here’s what you had to say:
- Nearly two of every three people disagreed the current fare system works well.
- More than seven in ten people who responded to the survey said there should be more fare product options for different periods of time ie. weekly or multi-day pass.
- Almost half of survey respondents said the 90-minute transfer window is not long enough.
Here are the top six priorities survey respondents want to see in a fare system:
1. Make fares lower for people who use transit frequently
2. Make fares lower for shorter distance trips
3. Provide more fare product options for different periods of time
4. More fare product options to make transit more affordable for families
5. Make it easier to understand and predict how much you’ll pay
6. Make fares lower for people with less ability to pay
In early 2017, TransLink will launch Phase 2 of the Transit Fare Review.
We will use the feedback from Phase 1 to help define and evaluate the options for varying fares by distance travelled, time of travel and service type.
We will also begin to map out the options for different types of fare products and passes, user discounts and rules around transfers between services.
You can read the full report here.