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Translink Buzzer Blog

Category: Millennium Line

Take the SkyTrain survey, April 24–May 21, 2017

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BCRTC (SkyTrain) has joined the Nova benchmarking group that is operated by the Imperial College in London.

This group is sister to the benchmarking bus group (IBBG) of which CMBC is a member. The purpose of these groups is to share experiences, compare performance, identify best practices and learn from one another in order to improve performance.

Much like the IBBG survey, this survey looks at overall customer satisfaction, service quality, performance and more!

Members of the Nova benchmarking group:

Your feedback is very important and this is a perfect opportunity to weigh in on the SkyTrain service.

The survey will be available from April 24 until May 21, 2017.

CLICK HERE TO TAKE THE SURVEY!

Author: Adrienne Coling

2017 Vancouver Sun Run

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3, 2, 1, GOOOOOOO!!!!!!

On Sunday, April 23, over 40,000 people will lace up their runners to take part in Canada’s largest 10k road race, the Vancouver Sun Run.

Considering the size and scope of this race, lots of bus routes will be affected to clear the way for runners. This may affect your transit trip on Sunday, so make sure you know before you go!

Our alerts page has the full list of detours and route changes.

For runners and cheering squads, the Expo and Millennium lines will start service a half an hour earlier. Canada Line will run at its usual time at 5:02 a.m.

West Coast Express will run a special Sun Run train arriving at Waterfront Station at approximately 8:15 a.m. This train is expected to be quite busy, so please arrive at your station at least 20 minutes before your departure time. After the race, the train will leave Vancouver at 2:30 p.m.

SeaBus will begin running at 7 am running every 15 minutes until 6:30 pm, when it will return to a regular Sunday schedule.

2017 Sun Run course

2017 Sun Run course

To prevent long line ups afterwards, be sure to pre-purchase return Compass Tickets at a CVM prior to the race, or load up your Compass Card and tap away!

For more information on the race head to the Sun Run event page.
For a map of affected routes, check out the TransLink events calendar.

Author: Jessica Hewitt

Upgrades to the Commercial–Broadway pedestrian walkway are underway!

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We’re making major improvements to the pedestrian walkway at Commercial–Broadway Station to better connect you to Millennium Line platforms from the Expo Line.

To do this work, the pedestrian walkway to the Millennium Line trains (Platforms 1 and 2) at Commercial–Broadway Station will narrow.

Construction crews will partially demolish and reconstruct the existing walkway over the Grandview Cut.

The crossing will be narrowed through various phases. At the narrowest, the walkway will be reduced by 1.5 metres.

When construction is complete, the new pedestrian walkway to Platforms 1 and 2 will be 14 metres wide, roughly doubling the existing space for one of our busiest stations!

Details:

  • Access to the station and from the platform will not change. Customers can continue to use the stairs, escalators and elevators to access the platform.
  • The walkway narrowing will not affect SkyTrain service.
  • Hoarding has been put up along the entire length of the walkway. Additional lighting will be installed to ensure the area is well lit.

Station upgrades include:

  • New east platform serving westbound Expo Line trains.
  • New pedestrian walkway over Broadway, connecting the platform to the Millennium Line platforms and the westbound 99 B-Line stop.
  • Permanent queuing system and bus shelter for the 99 B-Line stop.
  • Widening of the walkway that provides access to the north station platforms (Platforms 1 and 2).
  • Two new elevators and four escalators (two going up and two going down from the platforms).
  • Expanded Broadway concourse.
  • Widened Broadway entrances to the Broadway Station.
  • New retail spaces in Broadway Station.
  • Replacement of mesh panels with glazed panels at platform level.
  • New lighting design to respond to specific conditions in the station.
  • New bike storage room that will accommodate 70+ bikes.

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Crews will work around the clock to minimize the impact of this construction but passengers should allow for extra travel time – especially during peak periods – until the walkway work is completed.

For more information on this project, call 604.953.3333
or visit translink.ca/commercialbroadway.

Author: Adrienne Coling

Construction work continues on the SkyTrain system

Commercial Station by Dana Lu.

Commercial–Broadway Station by Dana Lu.

**UPDATE** Due to weather conditions, the work at Commercial–Broadway Station was delayed. The pedestrian walkway to the Millennium Line trains (platforms 1 and 2) at Commercial–Broadway will narrow starting this Sunday, February 19th.

We are working hard to ensure our system meets the needs of our customers. You may have seen, or heard, crews at Stadium-Chinatown and Commercial-Broadway stations working over the last few days and weeks.

Stadium–Chinatown sign installation

You’ve told us that you wanted more signage on the system and we are working away to make this happen. We’ve installed new signage at virtually every platform at Expo and Millennium Line stations.

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Fencing and signage before

Inlet trackside

What fencing and signage will look after completion

Right now, construction crews are installing a new fence to mount new directional signs at Stadium–Chinatown Station.

To ensure our customers know where to go when they are on the train, we’re installing trackside rails and fences to mount large signs.

If you’ve been on the Evergreen Extension, you’ll see similar fencing and signs installed between platforms.

These signs are essential so customers can see what station they are arriving at and the route of the train. This work will continue on Sunday to Thursday nights between the hours of approximately 2 a.m. and 5 a.m. over the next couple of weeks.

Residents in the area may hear nighttime noise as this work can only be completed when trains are not running. If we did this work during the day, this would mean we couldn’t provide service to Stadium–Chinatown Station.

We recognize that this work has an impact on residents who live near the station and we thank everyone for their patience while we make these improvements.

Upgrades continue at Commercial–Broadway Station

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Beginning in early February, the pedestrian walkway to the Millennium Line trains (platforms 1 and 2) at Commercial–Broadway Station will narrow.

Construction crews will partially demolish and reconstruct the existing pedestrian walkway over the Grandview Cut.

The crossing will be narrowed through various phases. At the narrowest, the walkway will be reduced to just over four metres wide. When construction is complete, the new pedestrian walkway to platforms 1 and 2 will be 14 metres wide!

Details:

  • Access to the station and from the platform will not change. Customers can continue to use the stairs, escalators and elevators to access the platform.
  • The walkway narrowing will not affect SkyTrain service.
  • Hoarding will be put up along the entire length of the walkway. Additional lighting will be installed to ensure the area is well lit.
  • Please allow for extra travel time when connecting through Commercial-Broadway Station. Customers should expect some additional crowding at the station during peak times.

When complete, the station will include:

  • An additional platform for Expo Line trains, a widened crossing over the Grandview Cut and a new pedestrian walkway over Broadway.
  • New elevators and up and down escalators to improve access for customers with disabilities.

Together with the contractor, we are making every effort to minimize the impact of this construction activity. Crews will work around the clock to ensure that the upgrades are completed as quickly and safely as possible for the benefit of residents and users of the SkyTrain station.

Construction is expected to be complete by next winter.

We thank our passengers and neighbours for their patience as we make these much-needed improvements.

If you have questions or concerns about these projects,
please reach out to Customer Information by phone 604.953.333 or on Twitter.

Author: Jessica Hewitt

Have your say! Millennium Line Broadway extension open houses begin January 28, 2017

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First Surrey now Broadway – the first phase of 10-Year Vision is allowing us to kick off some major (and much needed) transit projects in Metro Vancouver!

Are you looking to be a part of the planning phases of the Millennium Line’s Broadway extension? Then you’ve come to the right place!

We’ve got three drop-in open houses for you hosted by TransLink and the City of Vancouver.

Get involved!

Saturday, January 28, 2017
1 p.m. to 5 p.m.
Douglas Park Community Centre
801 West 22nd Avenue

Tuesday, January 31, 2017
4 p.m. to 8 p.m.
Croatian Cultural Centre
3250 Commercial Drive

Wednesday, February 1, 2017
4 p.m. to 8 p.m.
Ukranian Orthodox Cathedral
154 East 10th Avenue

For more information, email broadwayextension@translink.ca.
Click here for more information on all TransLink’s rapid transit projects.

Author: Adrienne Coling

(Video) TransLink launches Phase One of the 10-year Vision with more SkyTrain and SeaBus service

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Today is a great day because it marks the beginning of more transit for our region!

More transit means expanded region-wide bus and HandyDART services, improvements to major roads to reduce congestion and address bottlenecks plus more SkyTrain and SeaBus to reduce wait times and overcrowding.

These services will be rolled out this year as part of Phase One of the 10-Year Vision for Metro Vancouver Transportation.

“Metro Vancouver’s public transportation system is finally turning a corner after nearly a decade without significant region-wide investment in transit services,” said TransLink CEO Kevin Desmond. “With completion of the Evergreen Extension in December, and this week’s launch of the first transit enhancements included in the 10-Year Vision, Metro Vancouver is starting to see the long-overdue transportation improvements that will get our region moving again.”

What’s new

  • SkyTrain
    • On weekdays – peak service will end 15 minutes later in the morning and last one hour longer in the afternoon and evening rush.
    • On weekends – trains will increase to match weekday off-peak frequency meaning trains will run every 3 to 6 minutes.
  • Canada Line
    • More frequent service during weekday peak hours.
    • 11 per cent increase in passenger capacity during the busiest periods – that means an extra 3,700 passengers in each direction every weekday.
  • Bus and HandyDART
    • 10 per cent increase in bus service.
    • 15 per cent increase for HandyDART meaning 85,000 more available trips annually.
  • SeaBus
    • Doubling SeaBus Service on Sundays and holidays to sailings every 15 minutes from 10 a.m. to 7 p.m.

What’s next

In the coming weeks and months, more improvements of Phase One will be rolled out, including:

  • New or expanded transit services for neighbourhoods that currently have few – or no – transit options today;
  • Safer walking and cycling routes; and
  • Improvements to the Major Road Network.

Keep reading the Buzzer blog for how you can get involved in public consultation for some upcoming Phase Two projects including Surrey-Newton-Guilford LRT and Broadway Subway.

Make sure to follow us on Facebook, Twitter, Periscope, and Instagram to be notified and watch our live stream broadcasts of future events.

A complete list of all the changes taking place this week and the full 10-year Vision is available at tenyearvision.translink.ca.

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Author: Adrienne Coling

TransLink 2016: A year in review

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Another trip around the sun. 2016 – what a year! It’s been a busy and productive 366 (leap year) days for TransLink.

Let’s take a look back at 2016 in the world of Metro Vancouver transit!

New CEO.

In the spring, we welcomed new CEO, Kevin Desmond. Kevin came to TransLink from King County Metro Transit that serves the Seattle area.

Kevin jumped in with both feet to lead the charge of a very full and important year while emphasizing our customers’ needs, transparency and excellent service.

We’re so happy to have him at the helm!

Compass.

This word was on everyone’s lips this year!

Compass Card tap outAfter a roll out that started with Upass users then West Coast Express, the general public adopted Compass with Monthly Passes at the beginning of this year.

Then, on April 4, 2016, the fare gates closed requiring riders to tap in on buses and in and out at all gates to pay their fare.

With Compass, you can travel seamlessly across the TransLink transit network with one card! Compass also allows us to gather important data on peak periods, bus route ridership and more – helping us better plan and run the transit network.

Expo ’86.

May 2nd marked the 30th anniversary of Expo ’86 – the 1986 World Exposition on Transportation and Communication held on the north shore of False Creek.

This was North America’s largest World’s Fair and a monumental event for Vancouver that left a lasting legacy – our SkyTrain system starting with none other than the Expo Line!

SkyTrain started regular service on January 3, 1986.

100 years of the Buzzer. 

Happy birthday, Buzzer! The print Buzzer hit a major milestone anniversary of 100 years!

This free, on-transit publication began on June 2, 1916 without a name. That soon changed and it has been delivering informative, fun and interesting transit and community related tidbits to the riders of the transit system ever since.

You can pick yours up on your ride or download here.

Federal funding.

PM Justin Trudeau made some lifelong transit friends when he announced more than $900 million will be invested – by the Government of Canada, British Columbia and municipalities – in public transit projects across the province.

This important funding promise allowed the Metro Vancouver Mayors’ Council to present Phase One of the 10-Year Vision for approval. But we’ll get to that soon enough!

LTE connectivity.

Rogers and Fido customers were treated to not one but two connectivity projects allowing riders to use their mobile devices.

In July, the Dunsmuir tunnel downtown Vancouver was connected and in November, the Edmonds tunnel followed suit!

Up next? We will continue to work with Rogers to build out wireless coverage along the Evergreen Extension, Columbia Station and tunnel and in New Westminster.

#Compass1Million.

This summer we hit one million active Compass Cards.

That means that a million riders across Metro Vancouver embraced the switch to Compass and were tap, tap, tapping their way to and from school, home, work and more!

With such great news, we had to celebrate with a fun contest to thank you for using Compass!

Mark IIIs.

These beautiful new SkyTrain cars were the hit of the summer! Especially because the A/C is just oh, so cool!

Press tourThese cars rode across country – on flatbeds – to reach out region.

Each 4-car set is fully articulated (you can walk from one end of the train to the other), has more room for standing passengers, wheelchairs, bikes, strollers and riders with luggage plus, they are more environmentally efficient!

Transit riders and enthusiasts eagerly awaited the first trip on August 18th and our Mark III VIPs got a front seat for the journey!

SkyTrain Wedding.

Something old, something new, something borrowed something… transit? Hey, whatever floats your SeaBus!Congratulations Nathaly and Jeff!

Jeff and Nathaly met on Canada Line and it was their dream to get married on transit.

Enter a white (naturally) Mark II SkyTrain, a full band, wedding guests and one interloping Buzzer blog writer and you’ve got a SkyTrain wedding!

It was a distinct pleasure to document this lovely couple’s big day aboard our beloved SkyTrain at Stadium–Chinatown Station.

I Love Transit Week.

I love transit week is a time for enthusiasts of all ages can say loud and proud, “I LOVE TRANSIT!”

Poems, colouring contests, a special Buzzer, HTC opening tour, kids camp and more – we felt the transit love from riders of all ages at a variety of events.

Interested in participating in next year’s festivities? Keep your eyes peeled for rumblings on the Buzzer blog in spring!

Hamilton Transit Centre.

In one September weekend we said goodbye to North Vancouver Transit Centre and hello to the brand new HTC building in Richmond! HTC

Did you notice? If not, that’s a good thing! CMBC made the seamless transition from one TC to the other and got your buses on the road from their no locale A.S.A.P.

Hamilton Transit Centre has capacity for 300 forty-foot buses, including up to 80 community shuttle buses and 150 Compressed Natural Gas (CNG) fuelled buses.

HTC performs three functions: dispatch, fuel and wash service as well as maintenance for buses servicing the Richmond, New Westminster, Burnaby and Vancouver areas.

Pattullo.

Opened in 1937, this bridge is one of the busiest Fraser crossings in the region. So, it’s unsurprising that while we go ahead with plans to build a new bridge, this ol’ girl needs some safety upgrades in the interim.

We know the evening and weekend closures impacted a lot of drivers and we appreciate your patience as we rehabilitated the crossing to ensure its safety for all.

Repairs included:

  • milling off the asphalt surfacing from the deck
  • removing all deck concrete down to the top layer of rebar
  • repairing concrete delamination and cleaning or replacing rebar
  • repaving the deck area with a concrete overlay

Crews managed to finish early allowing for goods and people to move freely over the Pattullo Bridge once again .

CUTA.

CUTA is the Canadian Urban Transit Association and this year’s Fall Conference and Transit Show happened right here in Metro Vancouver on November 5-9.

This year’s theme was Inspiring Sustainable Change with a variety of seminars and speakers discussing today’s demands, tomorrow’s challenges and the possibilities for transit in our country and around the world.

TransLink had many speakers engaging with experts and transit enthusiasts from around the globe. Including CMBC’s Derek Stewart who spoke about the impact of climate change to transit agencies.

New Westminster upgrades.

We are upgrading SkyTrain Stations across the rapid transit network.

New Westminster was one of them. I say was because the work is done! On November 21, we officially completed and opened the overhauled station for riders to use and enjoy!

The completed upgrades at New Westminster Station include:

  • A new elevator and escalators to improve access for customers with disabilities
  • Improved lighting throughout the station
  • Glass panels to replace the mesh screens and improve station visibility from street level
  • Better integration with the surrounding community to make it easier to connect to and from the SkyTrain system
  • New public art that improves the experience of riders

10-year vision.

Our region is growing and along with that comes greater need for public transit.640x194_buzzer_blog-01

The Mayors’ Council 10-year Vision Phase One was approved by the TransLink board and council on November 23.

Along with the federal and provincial funding promised in June, municipalities will pitch in their share with TransLink for some much needed transit upgrades and projects.

Phase One improvements in 2017, 2018, and 2019 include:

  • 10% increase in bus service
  • 15% increase in HandyDART service
  • 20% increase in rail service
  • New or expanded transit services for neighbourhoods that currently have few or no transit options today
  • Safer walking and cycling routes
  • Reduced traffic congestion by fixing bottlenecks on major roads

Metro Vancouver residents will start to see added service in the new year with much more to come in the coming months and years!

Evergreen.

Sometimes, it IS easy being green! EmeansGo

On December 2, the Millennium Line Evergreen Extension opened to great excitement despite the rainy weather!

The community celebration at Coquitlam Central Station ran all day with riders eagerly awaiting the first official ride on Evergreen.

With this extension, TransLink has the longest, automated, driverless rapid transit system in the world!

Twitter Heroes.

If you’ve ever called 604-953-3333 or tweeted @TransLink, you’ve interacted with CI (Customer Information).

This crew works tirelessly to help keep riders informed on specific routes, transit timings, disruptions, detours and all things transit related!

Started in 2010 as a pilot project, to date our followers have reached over 135,000 people and CI has sent out 295,039 tweets!

A big thank you to these awesome people who keep us moving!

Well, that about wraps it up. We can’t wait for what 2017 will hold for our region and transit!

Author: Adrienne Coling

VIDEO – 28 new SkyTrain cars ordered to improve rapid transit service in Metro Vancouver

Today is a historic day as pen was set to paper in a deal that will improve transit in our region!

A $93 million order for 28 new SkyTrain Mark III cars from Bombardier Transportation was made by TransLink and the provincial government.

This is part of the $2 billion Phase One of the 10-year vision that is funded 50 per cent by the federal government, 33 per cent by the province and the rest from our region and TransLink.

The new SkyTrain cars will provide additional service and capacity on the Expo and Millennium Lines increasing the rapid transit fleet to 314 cars.

With these new cars coming into service, more people will be able to rely on public transit, helping to reduce road congestion, greenhouse gases and improve efficient movement of people and goods across the region.

“With the critical support of our federal, provincial and regional partnerships, TransLink is ready and eager to start implementing service and infrastructure improvements outlined in Phase One of the 10-Year Vision. Today’s announcement is just one in a series of steps we’re taking to expand service for our customers and reduce wait times and crowding.”

Kevin Desmond, TransLink CEO

The new train cars are scheduled to start arriving in 2018 and after extensive testing, enter into service by early 2019.

Starting in January 2017, TransLink will begin service improvements using the existing fleet for the Expo, Millennium and Canada Lines and SeaBus, with additional bus and HandyDart service improvements beginning in April 2017.

Transit and transportation improvements in Phase One

  • 10% increase in bus service
  • 15% increase in HandyDART service
  • 20% increase in rail service following delivery of new rail cars (Expo Line, Millennium Line and Evergreen Extension, Canada Line, West Coast Express)
  • Pre-construction and consultation on Broadway subway and Surrey-Langley light rail
  • New funding for improvements to the Major Road Network
  • Expansion and improvements to cycling and pedestrian networks

Want more information on the Mayors’ Council 10-year vision?
Head to tenyearvision.translink.ca.


Author: Adrienne Coling

You are invited to Everything Evergreen on December 2 at Coquitlam Central Station!

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Evergreen means go on December 2 and that is cause for some major celebrating!

Come out to Coquitlam Central Station on the Evergreen Extension this Friday from 10:30 a.m. until 7:30 p.m. for a huge community celebration!

TransLink, along with our partners and local community groups are hosting a day of family-friendly fun.

I am immensely proud of the project team, our partners and all our staff across the enterprise who have worked tirelessly to see this project through. We now have the longest, driverless, automated rapid-transit system in the world. I am looking forward to seeing everyone on opening day. Come experience the new Evergreen Extension first-hand.”

– Kevin Desmond, TransLink CEO

There will be lots activities including: a LEGO-building station, ukulele lessons and kids’ craft as well as a stage at Coquitlam Central Station hosting a variety of talented community music groups to entertain all ages.

There are even whispers that the big guy in red might stop by in the early evening at Coquitlam Central Station!

We’re so thankful for the community partners who will be there supporting this great day. Look out for these organizations during the celebrations:

Coquitlam Centre

Coquitlam Express Junior Hockey Club

The Coquitlam Heritage Society

Coquitlam Public Library

Coquitlam Ukulele Tiny Instruments Enthusiasts Circle

Evergreen Cultural Centre

HUB Cycling

ICBC

Lougheed Town Centre

Save on Foods – Pinetree Store and Cameron Store

Port Moody Heritage Society

SHARE Family & Community Services

The Transit Museum Society of Vancouver

Bricks 4 Kidz

The first train rides on the Evergreen Extension start at 12 p.m. 

Even more entertainment will begin at the other Evergreen stations starting at 4 p.m. until 7:30 p.m.

You can find out more information of the day’s events this week right here on the Buzzer blog, our social channels and at translink.ca/evergreen.

Author: Adrienne Coling

Everything Evergreen: This bus is coming to a community near you!

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Outreach Bus (2)
We are over the moon excited that the Evergreen Extension will be opening on December 2, 2016!

However, we do understand that this changes transit options for many of our customers.

To help prepare everyone for the opening, this community engagement bus will be touring the Tri-Cities and getting riders on board and informed about new or changed bus routes, trip planning and more!

Outreach teams will be on and around the bus to answer any questions you have about the SkyTrain extension, stations, bus route changes and other transit related queries for your specific community.

The first trip is this Saturday, November 26 in Coquitlam during the Lights at Lafarge festival.

Come for the food, face painting and fireworks. Stay for the transit tips and Evergreen Extension bus awesomeness.

Take a look inside!

TransLink is also sponsoring a shuttle bus to help get you to this event. You can view the shuttle schedule here.

Keep your eyes peeled for this bus at more community events in and around the Tri-Cities as we prepare for the opening of the Evergreen Extension.

Spot the bus? Let us know by snapping a pic with our team and tweet us @TransLink!

Author: Adrienne Coling

Welcome to the Evergreen Extension! A sneak peek at Moody Centre Station (Photos)

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MoodyCentreStation1
As you may have heard around town, a teensy bit of news that was shared recently… the Evergreen Extension is opening December 2, 2016!!

The announcement was made at Moody Centre Station and we couldn’t resist taking a little tour ourselves to see more of one of the brand new stations.

Of course we took a few photos to share with our lovely Buzzer blog readers.

Enjoy!!

And just for fun, check out a quick timelapse from Moody Centre Station into the tunnel towards Burquitlam Station!

Stay tuned!

We will continue to share fun videos and pictures of the Evergreen Extension across our social channels in preparation for its opening in December.

Follow us on Facebook, Instagram and Twitter!

Author: Adrienne Coling

Evergreen means GO! Exploring the Evergreen Extension with your help

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Burquitlam Station

Burquitlam Station

Do you live, work or play around the new Evergreen Extension?

You do? That’s great!

Not only will you have more efficient options to connect with the rest of the Metro Vancouver transit network starting December 2, but you’ll also be able to help us out with a fun new Buzzer blog series!

We’re looking for suggestions from Tri-Cities residents and riders like you to help us explore the Evergreen Extension.

From favourite sushi joints to juice bars; coffee spots to the best parks and recreational activities.

We will feature your suggestions right here on the blog and share across our other social channels in preparation for the opening of Evergreen.

Comment below or email us with the subject line “Evergreen Explorer” to tell us where we should go along the Evergreen Extension to highlight these great communities!

Author: Adrienne Coling

First responders prepare for the opening of the Evergreen Extension

Training exercise for Coquitlam Fire at Lafarge Lake in June 2016

Training exercise for Coquitlam Fire Rescue at Lafarge Lake in June 2016

With the new extension to our SkyTrain network, there are many “behind the scenes” elements being tested and prepared.

A vital part of our preparation for the opening of Evergreen involves comprehensive emergency training with first responders.

Emergency preparedness training is conducted routinely throughout our transit system to ensure the highest safety standards are maintained and continuously improve responses.

Residents and riders in the Tri-Cities can expect to see some emergency training along the Evergreen Extension in the coming weeks.

On November 12, 19 and 26 from 9 a.m. until 4 p.m. emergency personnel in the Northeast sector will be running evacuation and rescue exercises with emergency vehicles, bus shuttle scenarios, testing equipment, smoke and fire alarms as well as ventilation fans at Inlet Centre and Moody Centre Stations and both the north and south portals of the tunnel.

The training will be a veritable who’s who of emergency response teams! Of course, we will have members of BCRTC, CMBC and Transit Police as well as Coquitlam Fire Rescue, Port Moody Fire Rescue, BC Emergency Health Services and Port Moody Police.

Due to the training, some road closures around the stations will be required, but regular SkyTrain service will not be affected on these days.

Remember! This training will look real but these are not real incidents.

See what else is happening with the Evergreen Extension  at translink.ca/Evergreen.

Author: Adrienne Coling

(Video) Evergreen Extension is opening December 2, 2016

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Are you ready for this??

MoodyCentreStation1

Moody Centre Station

The Evergreen Extension to the Millennium Line is opening December 2, 2016!

That’s right!

We’re so excited that our riders across the Tri-Cities will soon have more frequent transit options and be able to seamlessly connect to the Metro Vancouver transit network!

It’s also an important milestone for the entire system because once Evergreen opens, SkyTrain will be the longest, fully automated, driverless rapid transit system in the world!

Now that construction has finished, TransLink will take control over the operation of everything Evergreen.

BurquitlamStation3

Burquitlam Station art

Right now, we’re focused on ensuring a smooth transition for our customers and we continue to get ready behind the scenes. On the customer end, you will start seeing platform posters and ads, transit advertising, digital, newspaper and radio ads, plus a video that will play on the system and in the media.

To do that, we are testing the extension, planning the grand opening and preparing for the extensive bus integration that will take place after Evergreen opens.

We know you have tons of questions about bus service changes and we will have all that info for you later this month once the changes are finalized.

So, be sure to stay tuned to our social channels including Facebook, Instagram, Twitter and right here on the Buzzer blog!

Here are some resources for you leading up to, and after, the opening:

  • Starting on November 28, you can head to our Trip Planner to help you map out your route with new travel information.
  • If you want to use Trip Planner, be sure to choose the specific date on which you want to travel.
  • First train departs at 12p.m. on December 2 and a community celebration is planned at Coquitlam Centre – watch the blog for details soon!
  • Bus service changes will begin to take effect on December 19.
  • From November 21 to December 22, you’ll see our outreach teams all across the system. These wonderful people are virtual Evergreen encyclopedias and can answer your questions and help riders understand how the bus changes affect their transit trips.

You can learn more by visiting translink.ca/evergreen for more information.

 

For more information about bus travel once the Evergreen Extension opens, head to translink.ca/servicechanges on November 28.


TransLink @TransLink


 Author: Adrienne Coling

Transit for Remembrance Day

Lest we forget

Lest we forget

Once again, TransLink and its operating companies will provide free transit to veterans and members of the Armed Forces and Coast Guard this Remembrance Day, Friday November 11, 2016.

“Providing free transit service is one small way we can honour and thank the brave men and women who protect freedom for not only every Canadian, but our neighbours around the globe.” – TransLink CEO Kevin Desmond.

Here’s how it will work:

One accessible fare gate will remain open at all SeaBus, SkyTrain and Canada Line stations from the start of service to 6:00 p.m. and transit will be free all day on buses.

Ordinary and Life Members of the Royal Canadian Legion, Army, Navy and Air Force Veterans, Korean Veterans Association, Armed Forces and Coast Guard are invited to ride free on all conventional TransLink services, HandyDART and Canada Line YVR Add-Fare.

*Please note* the West Coast Express will not operate on Remembrance Day.

Veterans and eligible members are not required to tap their Compass Cards but please have your membership card ready to display or appear in uniform when boarding buses or entering a fare-paid zone.

For the rest of the public, transit is operating on a holiday schedule and you will only need a one-zone fare for travel across the network.

We will also be observing a moment of silence at 11:00 am, with all SkyTrain, SeaBus, and buses observing this moment at the stop reached closest to the hour.

All TransLink and operating company properties will fly their flags at half-mast.

Service returns to regular weekday schedules for all modes on Monday, November 14.

You can find more information on our Holiday Service page.

Author: Jessica Hewitt