ALERT! More info
Translink Buzzer Blog

Category: Planning for the Future

Station upgrade news from Joyce–Collingwood

Joyce

Rendering of what the station will look like when the upgrades project is complete

As you may well know, upgrades to Joyce–Collingwood Station are underway!

The upgrades will improve accessibility, capacity, safety and security at the fourth busiest Expo Line Station outside of Downtown Vancouver.

Project benefits

  • New elevator and up and down escalators in the east stationhouse
  • Improved station design with better lighting and visibility
  • Better integration with the community for easier SkyTrain connections

Project update

  • The majority of ground-level demolition work is now complete.
  • Installation of concrete columns and footings to support the new east stationhouse is ongoing.
  • Painting work has begun.

Upcoming work

On July 24, 2016, construction crews are switching out the power source at the station. During this time, several bus stops will be relocated from 5:30 p.m. to end of service to in order to give crews the space they need to work. Signs will be installed at the bus loop to direct customers to their stop. Escalators and elevators will also be out of service during this time.

Below is a summary of what customers can expect at the station over the coming months:

  • The east entrance will remain closed until upgrades are complete in fall 2017, when the project is expected to be complete.
  • Steel and roofing work is expected to begin later this summer.
  • Noise associated with large construction projects, including nighttime work with varying levels of noise while trains are not operating will continue.

Thank you for your patience as we complete these much-needed upgrades to the Joyce–Collingwood Station and stay tuned for additional updates throughout the project.

Contact Us

Have questions? We’re here to listen!

Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information visit:
translink.ca/joyce

Author: Jennifer Morland

The latest news from the New Westminster Station upgrades

New West east station entrance

Upgrade work continues to march forward

Construction is well underway at New Westminster Station while we upgrade the station to improve accessibility, capacity, safety and security.

Project status:

After almost a year of station upgrades, New Westminster Station upgrades will soon be complete!

Here are some highlights of the work that has taken place over the past few months:

  • The east entrance fully re-opened with an upgraded staircase and a newly replaced escalator.
  • The staircase at the south entrance reopened as work continues to reopen the escalator.
  • Work progressed on the installation of the new south entrance elevator.
  • Installation of permanent lighting in the concourse area continued; most of the ceiling is now in place.
  • Benches have been installed at the platform level.
  • Construction fencing continues to be removed.
  • Painting throughout the station is complete.

What to expect:

Our top priority is the safety of the public, passengers, employees, and contractors.

Due to the nature of construction activity, we recognize there will be impacts to the public, including noise, traffic impacts and changes to SkyTrain service and station access.

Below is a summary of the short-term work that passengers and neighbours can expect:

  • South entrance escalator to reopen.
  • Installation of the south elevator to be completed and in operation this summer.
  • Ceiling panels at the concourse and platform levels to be fully installed.
  • Permanent lighting throughout the station to be completed.
  • North entrance to fully re-open this summer with an upgraded staircase and a newly replaced escalator.
  • Noise associated with large construction projects, including nighttime work with varying levels of noise while trains are not operating will continue.

Thanks for your patience as we complete these much-needed upgrades to New Westminster Station and stay tuned for additional updates throughout the project.

Have questions about the upgrades to New Westminster Station? Contact us!

Customer Service: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.
Overnight Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information you can visit translink.ca/newwestminster or translink.ca/customerservice.

Author: Jordan Keim

Transit funding announcement for B.C.

Today is big day for transit in Metro Vancouver and all across British Columbia!

Prime Minister, Justin Trudeau and B.C. Premier Christy Clark have announced that they have signed an agreement resulting in more than $900 million being invested – by the Government of Canada, British Columbia and municipalities – in public transit projects across the province.

So, what does this mean for transit in your community?

Take a look at the plan for the first phase of investment in our region:

Metro Vancouver TransLink Phase 1 of Investing in Canada includes:

  • The purchase of additional SkyTrain vehicles for the Expo, Millennium, and Canada Lines
  • A new West Coast Express locomotive
  • A new SeaBus
  • Upgrades to SkyTrain stations
  • Design and planning for Rapid Transit South of Fraser and the Millennium Line Extension along Broadway

(From the office of the B.C. Premier)

You can read the press releases from the TransLink Mayors’ Council, the province and the Federal government.

Author: Adrienne Coling

Update: Commercial–Broadway station upgrades

Broadway Commercial track and train

Commercial–Broadway Station is the busiest station on the network

Upgrades to improve accessibility, capacity, safety and security at Commercial–Broadway Station, one of the busiest stations on the SkyTrain system, are well underway.

Project Status:

  • Two new columns were constructed on either side of Broadway to support the new pedestrian walkway.
  • A steel mesh wall along with the roof structure and its support columns were installed for the new Broadway platform.
  • Concrete columns were erected in the Grandview Cut to support a widened pedestrian overpass to Platforms 1 and 2.

Upcoming work means the Broadway entrance at the south stationhouse (beside CIBC) will be closed from start of service Saturday, June 18, while crews remove three fare gates to make space for construction of the expanded station entrance.

The entrance will reopen prior to start of service on Monday, June 20.

What passengers and neighbours can expect:

  • Customers can access the station from the entrance off 10th Avenue, or from the north stationhouse on the other side of Broadway.
  • SkyTrain attendants will be present on the platform, in the concourse and outside the station to help guide customers to the 10th Avenue entrance.
  • Signs will be installed to direct customers.
  • When the station entrance reopens, there will be six fare gates, two of which are accessible gates. We know that six fare gates will be more than enough for the number of passengers who use this entrance.

Thanks for your patience as we complete these much-needed upgrades to Commercial-Broadway Station.

Stay tuned for additional updates throughout the project!

Looking for more information?

Learn about all of the Expo Line Station upgrades here.

More details about the Commercial–Broadway Station upgrades and project benefits can be found at translink.ca/commercialbroadway.

Got questions? We’re here to listen!
Customer Service: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.
Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.:30 a.m.
translink.ca/customerservice

Author: Jordan Keim

An update on Metrotown Station upgrade work

West Stationhouse loop truss

West station house loop truss

Have you noticed the huge steel structures being constructed outside Metrotown Station?

Over the past few weeks, crews have been constructing a massive loop truss which will be installed above the west station house – providing structural support for the station’s roof. MultivistaPhoto-2016-06-09 (1)

The loop truss is so massive, in fact, that it was shipped to the work site in four separate pieces, all of which arrived in May.

Crews have also been working on building eight columns which will support the final structure. 

Over the coming weeks, crews will continue fabricating the loop truss, and later this summer it will be hoisted into place with two separate tandem lifts.

More details to come on what this will mean for customers.

Once fully constructed, the loop truss will weigh approximately 70 tons (140,000lbs) and will be around 64.5 meters (212 feet) in length. 

A similar loop truss will be constructed and then installed in the east stationhouse.

B2x sm 141112 MT-Sitemodel Full NE alternate

A rendering of the completed Metrotown Station upgrades project

Have questions about this work?
We’re here to listen!
Customer Service: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.
Overnight Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

Author: Jordan Keim 

Late night SkyTrain single tracking resumes June 12

Vehicle-on-track

Single tracking will run from June 12 into fall 2016

Beginning June 12 and continuing into the fall, SkyTrain will single track at several stations, primarily during late night hours, due to maintenance work and system upgrades.

Riders should plan on up to 20 minutes of extra travel time during these single tracking events.

Need a refresher as to what single tracking is and why its needed?

I’ve got your back!

Single tracking is when we run trains in both directions over a single piece of track. It’s like taking a two-lane road down to one lane and having a signal or flag, person regulating traffic in the remaining lane so it only flows in one direction at a time. – Ian Fisher, BCRTC

In fact, many railways operate this way where they do not have two tracks to use.

We use single tracking to give crews time to perform necessary work on one track while we keep the other track open for service.

Single tracking – stations and dates:

  • Metrotown and Patterson stations (June 12-16, 24-25): Allow 10-20 minutes, Millennium Line operates VCC-Clark – Columbia only
  • Columbia and Scott Road stations (June 21-23, 26-28): Allow 5-10 minutes
  • Columbia and New Westminster stations (June 29-30, July 3-7): Allow 5-10 minutes

Work has been scheduled to avoid large events, such as concerts, sporting events and community celebrations.

You can learn lots more about single tracking from our interview with BCRTC last fall.

Thank you for your patience while we perform upgrades and important maintenance work to the system.

For information on the service impacts visit translink.ca,
check our Transit Alerts, follow TransLink on Twitter
or call Transit Information and Customer Feedback at 604-953-3333.

Author: Adrienne Coling

New Pattullo Bridge consultations – get involved!

It's time to start talking about connecting to the NEW Pattullo Bridge

It’s time to start talking about connecting to the NEW Pattullo Bridge

Hello Buzzer readers!

Just a quick reminder that starting this Monday, June 13, 2016 TransLink is reaching out to you, the public, for your input on the Pattullo Bridge replacement.

There are both public open houses as well as small group meetings you can attend to learn more and have your voice heard!

Public open houses

These are drop-in sessions and no RSVP or registration is required.

Community Date Time Location
Surrey Wednesday, June 15 5 to 8 p.m. Surrey City Hall
13450 104 Avenue, Surrey
New Westminster Saturday, June 18 10 a.m. to 1 p.m. Sapperton Pensioners’ Hall
318 Keary Street, New Westminster
New Westminster Wednesday, June 22 5 to 8 p.m. Inn at the Quay
900 Quayside Drive, New Westminster
Surrey Saturday, June 25 10 a.m. to 1 p.m. Bridgeview Elementary School
12834 115A Avenue Surrey

Small group meetings

If you’d like to attend one of our small group meetings, please register by emailing pattulloreplacement@translink.ca because space is limited!

Community Date Time Location
New Westminster Tuesday, June 14 1 to 3 p.m. TransLink Head Office
400-287 Nelson’s Court, New Westminster
Surrey Wednesday, June 15 1 to 3 p.m. Surrey City Hall
13450 104 Avenue, Surrey
New Westminster Thursday, June 16 10 a.m. to 12 p.m. TransLink Head Office
400-287 Nelson’s Court, New Westminster
Surrey Monday, June 20 10 a.m. to 12 p.m. Surrey City Centre Library
10350 University Drive, Surrey
Surrey Tuesday, June 21 1 to 3 p.m. Surrey City Hall
13450 104 Avenue, Surrey
New Westminster Wednesday, June 22 10 a.m. – 12 p.m. Sapperton Pensioners’ Hall
318 Keary Street, New Westminster

You can also find these events listed in our calendar.

For more information on the replacement project and informations sessions, visit translink.ca/pattulloreplacement.

Author: Adrienne Coling

TransLink commits more than $48 million to road and cycling projects

TransLink contributes to the annual upkeep and maintenance of all 600 km of the MRN.

TransLink contributes to the annual upkeep and maintenance of all 600 km of the MRN.

As you may or may not know, TransLink is much more than transit!

Did you know that TransLink is funding more than $48 million in major road and cycling projects across Metro Vancouver’s municipalities in 2016?

That’s right!

Translink has committed $9.8 million towards 16 capital improvement road and bicycle projects in 12 Metro Vancouver municipalities.

We have has also committed $38.5 million to operate, maintain and rehabilitate the regional Major Road Network (MRN).Bike infographic

The MRN is a network of more than 2,300 lane kilometres (or 600 road kilometres) of arterial roads stretching across the region that carry the bulk of the region’s commuter, transit and truck traffic.

Funds* are used by municipalities for a range of activities, from street cleaning and snow removal, maintaining streetlights, traffic signals and signs, patching potholes, and repaving.

To get the inside scoop on the MRN and other projects around the region, I spoke with one of our very own engineers, Sam Young.

What type of work do you do for TransLink?

I am a Transportation Engineer and have been with TransLink’s Infrastructure Program Management Department for about three years. We have lots of projects on the go, and I am part of a team that works closely with Metro Vancouver municipalities to fund the maintenance, operation, and upgrades to the Major Road Network, as well as upgrades to the regional cycling network. Our team also works with internal and external stakeholders to make sure that new and existing TransLink services and facilities, such as bus routes and bus exchanges, can operate safely and efficiently.

Can you tell us about how the MRN was formed?

When TransLink was formed in 1999, it became the first multi-modal transportation authority in North America responsible for not only transit within Metro Vancouver, but also cycling, roads, as well as goods movement within the region.

The MRN was born around the same time, comprising of roads across the region that were either declassified from the Province (such as Lougheed Highway and King George Highway), or uploaded from the Municipalities (such as Knight Street and Broadway). At that time, a systematic evaluation was done to assess which roads would be included as part of the MRN; but generally speaking, a Major Road would typically play a significant role in providing mobility and connectivity across our region.

If you study the MRN map closely, you’ll notice that the majority of Major Roads are important transit and goods movement corridors, link multiple municipalities and activities centers, and connect to the Provincial Highway system for travel through the region or outside the region.

What are some major projects that have been completed in years past, that readers might be able to recognize?

Some of the recently completed projects with TransLink funding include the Low Level Road Project in North Vancouver, the Powell Street Overpass Project in Vancouver, the Moody Street Overpass Upgrade Project in Port Moody, and the Fraser Highway Widening projects in Surrey and Township of Langley.

What is the benefit of these investments to each municipality?

Not many people know this, but TransLink also provides funding towards the day to day operation and maintenance of the MRN, including snow removal activities, street cleaning, pavement maintenance such as patching of potholes as well as sidewalk and bike lane maintenance.

MRN: by the numbers

  • The MRN is approximately 2,360 lane-km in length, which is long enough to stretch from Vancouver to San Diego!
  • In addition, TransLink also owns and maintains a portion of the MRN. The MRN extends through three TransLink owned bridges (Golden Ears Bridge, Knight Street Bridge, Pattullo Bridge), as well as Golden Ears Way. There are over 200,000 vehicle crossings on these TransLink bridges every day.
  • When the MRN was formed in 1999, it was only about 2,200 lane-km in length. About 30% of this original network consisted of declassified Provincial roadways. Over the years, the MRN size has increased due to additional major roads being added, road widening projects, and intersection improvement projects such as new turn lanes.
  • There are over 1,000 traffic signals on the MRN alone – the funding TransLink provides also goes towards the operation and maintenance of signals. The replacement of these signals systems occur when they reach the end of their useful lives. Same goes for street lights!

Thanks to Sam for some MRN insights!

For more information you can visit our
Roads, Bridges and Goods Movements Projects page.

Author: Jordan Keim and Adrienne Coling

*Funding is provided per kilometre of MRN within each municipality.

SeaBus terminals are getting a much needed upgrade

SeaBus terminals

Construction is expected to last until 2018

Some SeaBus facts:

The SeaBus terminals and administration buildings are 40 years old.

SeaBus trips carry about 16,000 passengers a day.

That equates to 43,290 crossings each year carrying over 6 million people!

Talk about wear and tear!

The envelopes of all three buildings – essentially the walls and roofs – including the roofs of the two terminals, are in poor condition and no longer working as designed.

So, naturally, these buildings need some upgrades and rehabilitation work to keep them safe and functioning for both riders and employees.

Don’t fret! SeaBus service will continue to operate as normal during construction and terminals will remain accessible, however customers can expect small detours when entering or exiting the terminals.

What work is being done

  • The exterior metal cladding, roof, and windows on the north and south terminals will be replaced.
  • Stucco siding and windows on the administration building in North Vancouver will also be replaced.

Work is expected to begin this spring and continue until mid-2018.

We thank you for their patience while we do this necessary maintenance work.

Author: Adrienne Coling

Pattullo Bridge upcoming Thursday night closure

Pattullo2

Definitely not a shot taken from the SkyTrain.

As part of the ongoing rehabilitation project, the Pattullo Bridge will be closed to vehicle traffic (the sidewalk will remain open for cyclists and pedestrians) overnight starting from 8 p.m. on Thursday, May 12 to 5 a.m. on Friday, May 13, weather dependent.

We encourage drivers to plan alternate routes to cross the Fraser River during this overnight closure. Transit customers planning on should plan on longer travel times on the N19 NightBus which will re-route via the Alex Fraser and Queensborough bridges.

Drivers are reminded that when the bridge is open, the speed limit is 30 km/h. This ensures the safety of workers and all users of the bridge.

The Pattullo Bridge is one of the oldest bridges in the region. Comprehensive deck rehabilitation work is needed to maintain road safety and bridge functionality. TransLink thanks everyone for their patience while we do this important work.

For additional information on the Pattullo Bridge, including travel resources and upcoming closures customers can:

 

Author: Sarah Kertcher

Communicating bus stop relocations and closures in a new way

Bus Stop

Bus operators will now have up to date info on moved or closed bus stops

Bus stops can get cancelled or have to be relocated for a variety of reasons.

Construction, motor vehicle accidents, special events, police incidents and more.

To help our bus operators and riders have the most up to date information, operators will now be informed about any bus stop changes at the beginning of the route trip and again one bus stop before the closed or relocated stop.

This measure allows for a text to be sent to operators about bus stops that have been moved or closed.

“This is great for our customers. Closed stops won’t be announced as ‘next stop” any longer, so there’s less confusion and better communication for everyone,” says Louise Hearty, CMBC’s Director of Service Support and Security.

When a bus stop is moved, the stop will remain in the system and still be announced to riders and the operator will verbally tell passengers the new location.

When a bus stop is closed (not relocated), the stop and announcement will be removed from the system.

I actually just experienced this on my route this week! It was great to see this practice being put into action to help out riders be aware of changes to the stops on their route.

Has anyone else noticed this change? What are your thoughts?
Comment below and let us know!

Author: Adrienne Coling

Update: Joyce–Collingwood station upgrades

JoyceStation13

Joyce–Collingwood Station at Joyce St and Vanness Ave

If you use Joyce–Collingwood SkyTrain station as much as the rest of the region (it’s the fourth busiest station outside of downtown, you know!) you may have noticed that upgrade construction has begun!

So, what does this improved design give you?

Upgrades include a new elevator, up and down escalators in the East stationhouse, better lighting and visibility and better integration of the transit system into the Joyce–Collingwood community.

Project status

Beginning May 7, the east station entrance will close and work will begin to construct a new elevator and up and down escalators.

The east entrance will remain closed until upgrades are complete in fall 2017, when the project is expected to be complete.

What to expect

Our top priority is the safety of the public, passengers, employees and contractors.

Due to the nature of construction activity, we recognize there will be impacts to the public, including noise, traffic impacts and changes to SkyTrain service and station access.

Below is a summary of what customers can expect during this upgrade work:

  • During this time, customers can access the station through the west station entrance on the other side of Joyce Street.
  • Customers will be able to use the new temporary staircase to exit east stationhouse (exit only, no entry access permitted).
  • Signs will be in place to direct customers to appropriate entrances and exits.
  • Noise associated with large construction projects, including nighttime work with varying levels of noise while trains are not operating will continue.

Thank you for your patience as we complete these much-needed upgrades to the Joyce–Collingwood Station.

Got questions? We’re here to listen!

Customer Service: 604.953.3333
Monday to Friday: 4 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.
Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 4 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information visit: www.translink.ca/joyce or www.translink.ca/customerservice.

Author: Jordan Keim

Pattullo Bridge rehabilitation starts tomorrow

Our dear Pattullo Bridge is one of the busiest crossings in Metro Vancouver.

Sitting just shy of the big 8-0, the bridge is getting a face lift and the work starts tomorrow!

From April 29 until October 3, extensive deck repair work will take place to keep the bridge safe.

Increased congestion and delays are expected in the area during this necessary construction.

Drivers taking the Pattullo Bridge should plan an extra 20 to 40 minutes of travel time in the morning peak period and 10 to 30 minutes in the afternoon peak period.

With the delays in mind, we encourage drivers to take alternate routes or take transit!

We have added service hours to the 101, 104, 128, 155, 340, 388 and the 410 bus routes.

There are also seven parking lots (plus the existing Park and Ride lots) around New Westminster, Scott Road and Surrey Central SkyTrain stations where you can park and hop on transit to cross the river.

What to expect during construction

  • The bridge will close from the evening on April 29 (8 p.m.) to the morning of May 2 (5 a.m.) to allow crews to set up for construction work. The bridge will also close from the evening of September 30 (8 p.m.) to the morning of October 3 (5 a.m.) for crews to remove equipment.
  • From May 2 to September 30, the bridge will have one lane open in each direction except for two nights a week and one weekend a month when the bridge will close to vehicle traffic. Be sure to head to our closure schedule for ongoing, updated closures.
  • Trucks will still have access when the bridge is open.
  • Pedestrians and cyclists will still be able to use the bridge, even during evening and weekend closures.
  • Minor vehicle incidents on the bridge will cause significant traffic delays and potentially a full bridge closure.

You can read the media advisory here.

Looking for additional information and travel resources?
Visit www.translink.ca/pattullorehab.

Author: Adrienne Coling

Have your say and take the Southwest Area Transport Plan survey

TRL16-003_SWAPT-Rotator_535x367px

Have your say and take the SWATP survey today!

We all know our region is growing in leaps and bounds and the Southwest Area of Metro Vancouver is no exception so, now is the time to plan for the future!

From April 11 to May 6, 2016, take the Southwest Area Transport Plan (SWATP) survey and share your priorities for transportation improvements in Richmond, Tsawwassen First Nation, South Delta and connections to North Delta.

The SWATP is a very comprehensive planning process that will run for about two years.

It began in 2015 and will focus on improving transit service and infrastructure as well as addressing aspects of cycling, walking, driving and goods movement throughout the area.

With your help, we will better understand the current challenges and opportunities you face as you travel to, within or from the Southwest sub-region every day.

For future notifications around the Southwest Area Transport Plan, sign up for our eNewsletter or head to the TransLink website for more information.

Author: Adrienne Coling

The Transit Network Review report

Thank you for participating in the Transit Network Consultation!

Thank you for participating in the Transit Network Consultation!

The 2015 Transit Network Consultation ran from October 13 through November 6, 2015.

You remember!

Did you know that this was the largest transit service consultation in TransLink history?

We received 12,017 completed surveys (plus hundreds of letters and emails) from riders like you!

Overall, 60 per cent of respondents supported or strongly supported the proposed changes.

Here are some of the highlights of the packages proposed:

Recommendation highlights

  • Create a B-Line along Hastings
  • Improve travel time and reliability along the 49
  • Implement a number of changes to provide new connections to the Evergreen Extension
  • Increase reliability and travel time for passengers travelling to and from ferry services
  • Introduce new service areas in South of Fraser on the 501 and 595
  • Improve the efficiency of NightBus services

There were 85 routes that were bundled into service change packages.

We will start to make the changes to 26 of the 30 route packages that were up for consultation this spring with our regular service changes.

The remaining 14 route packages will be modified to address concerns raised during the consultation process.

You can find all recommendations can be found on our website.

All spring service changes will go into effect on April 11, 2016.

Author: Adrienne Coling