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Translink Buzzer Blog

Category: Planning for the Future

Get involved! Southwest Area Transport Plan consultation continues May 23 to June 19, 2017

Last year we began consultation for the Southwest area of Metro Vancouver that highlighted transportation improvements in Richmond, Tsawwassen First Nation, South Delta and connections to North Delta.

We’re back again with Phase 2 of the Southwest Area Transport Plan (SWATP) and we still need your help and want your input!

Take the survey from May 23 until June 19 and have your say, your way on proposed changes for this area.

What exactly IS SWATP?

I’m so glad you asked!

SWATP is a review of this area that will focus on improving transit service and infrastructure while addressing cycling, walking, driving and goods movement.

The planning process looks at customer experience, current and projected land use and development, transportation and ridership data as well as feedback from the public, stakeholders and local governments.

What is the goal of SWATP?

Proposed changes in Phase 2 aim to:

  • Provide more reliable and convenient bus service.
  • Provide Frequent Transit Network (FTN) service along key corridors.
  • Improve bus service for growing communities and large areas of employment, including industrial areas.
  • Make NightBus more direct for service to Richmond City Centre and YVR Airport.
  • Identify regionally-significant corridors for cycling investment.

How do I get involved?

Again, so glad you asked!

First, read all about the proposed changes to Southwest area at translink.ca/swatp.

Take the survey!

It just takes a few minutes of your time and you can do so by clicking here.

Attend an in-person event:

Ladner May Days
Sunday, May 28, 2017
10 a.m.–5:30 p.m.

Steveston Farmers & Artisans Market
Sunday, June 4, 2017
10:30 a.m. – 3:30 p.m.

Bridgeport Station
Wednesday, June 7, 2017
3 p.m.–7 p.m.

Tsawwassen Farmers Market
Saturday, June 10, 2017
10 a.m.–2 p.m.

North Delta Farmers Market
Sunday, June 11, 2017
10 a.m.–2 p.m.

Pick up a paper copy of the survey at these locations:

  • Delta library branches– George Mackie, Ladner Pioneer, Tsawwassen
  • Kennedy Seniors Recreation Centre (North Delta)
  • KinVillage Community Centre (Tsawwassen)
  • McKee Seniors Recreation Centre (Ladner)
  • Minoru Place Activity Centre (Richmond)
  • Richmond Centre for Disability
  • Richmond Chinese Community Society
  • Richmond Public Library branches–Brighouse, Cambie, Ironwood, Steveston
  • Tsawwassen First Nation–Administration building, Lands department office

**Please note** Surveys are available in both English and traditional Chinese at in-person events. The online survey is in English only.

The feedback you share with us from May 23 to June 19 will be considered, along with other technical and budgetary factors, as we identify transportation priorities for the Southwest area.

Thank you for participating and making your voice heard!

Need more information?
Visit the project page or sign up for TransLink eNewsletters!

Author: Adrienne Coling

More station upgrade progress at Joyce–Collingwood!

Outside shot

View from east station house down Vanness Avenue

Joyce–Collingwood Station is looking more refreshed by the day as work continues on upgrading our fourth busiest Expo Line station outside of downtown Vancouver.

These upgrades seek to improve safety and security for riders as well as accessibility to the station.

Completed work

  • Escalator installation work is complete.
  • Timber ceiling installation in the new east stationhouse is now complete.
  • New lighting on the platform improves safety and security.
  • Bus shelter footings are now installed. Look for two new bus shelters at the station later this summer!
  • Newly installed glass panels improve visibility on the platform.

What’s next?

  • Elevator testing and commissioning
  • Public art installation
  • Ceiling panel installation on the platform
  • Installation of glass walls for the east stationhouse
  • Bike Parkade work is ongoing and when complete, customers can access the parkade using their Compass Card.

Thank you for your patience as we complete these much-needed upgrades to the Joyce–Collingwood Station and stay tuned for additional updates throughout the project.

Get in touch!

Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information on this project visit translink.ca/joyce.
For up-to-date construction info, visit translink.ca/ontrack.

Author: Jessica Hewitt

New electric bus rolls on Vancouver streets beginning May 15, 2017

You read that right! On Monday, May 15, 2017, a three-month test of an electric battery-powered bus will begin!

The bus, provided by BYD Canada at no cost to TransLink, uses slow-charge technology to provide enough power to drive approximately 250 kilometres on a single charge!

This trial is just one of the environmentally friendly bus technology tests TransLink plans to launch as part of our commitment to helping the region meet its greenhouse gas reduction goals.

The bus will snuggle in for its nightly charge at the Vancouver Transit Centre where our electric trolley fleet is based.

During the trial, we will be able to test the bus on our system, take a look at its performance according to the bus operators and maintenance crews as well as the satisfaction of the customers in order to determine our next steps with this technology.

DID YOU KNOW??

Almost half of TransLink’s fleet of 1,386 buses is comprised of cleaner-technology buses including 262 electric trolleys, 116 compressed natural gas (CNG) buses and 252 hybrid diesel buses.

BYD battery-electric bus fast facts!

  • Three hours charge time.
  • Battery designed to power bus for one-million kilometers before it needs replacing.
  • Highly efficient and powerful AC in-wheel hub motors provide instant torque to perform in all driving conditions.
  • Battery can also serve as a mobile generator.

Excited about this e-bus? We are too and we’re just getting started! TransLink is developing a Low-Carbon Fleet Strategy and we will be launching a second electric bus trial next year.

We’ll be sure to share all the details right here on the Buzzer blog.

WHERE CAN YOU CATCH THE BUS?

The BYD bus will be on various routes in Vancouver. On Monday, May 15th it will running on the #33 route. Other routes it may service over the next three months are the #25, #41 and #84. We’re going to try to get more specifics on the routes and will post that info right here on the blog.

Check out our Instagram story from today’s demonstration!

Read the media release about this bus trial here.

Author: Adrienne Coling

First phase of construction at 29th Avenue Station complete

check and ex
The first phase of upgrade construction work at 29th Avenue Station bus exchange is done!

Starting April 24, 2017 route 016 will be able to return to inside the bus loop to stop #51056 and the current, temporary stop on 29th Ave will be closed.

The sidewalk along the East side of the bus loop will also open so that customers can use this to access the SkyTrain station.

The upgrades for this exchange will include:

  • A new bus bay to allow all buses to pick up and drop off within the bus loop.
  • Improved lighting, glass shelters and lower profile landscaping to make the bus loop more visible and safer.
  • Three new crosswalks to improve safety and access tot he bus loop and station.
  • New bus stop ID poles with braille and tactile strips to meet accessibility standards and better direct customers.

There are more bus stop changes to come before this work is completed and we will be updating you right here on the Buzzer blog!

The project is set to wrap up this summer.

For more information about upcoming bus stop changes at this station,
call Customer Information at 604.953.3333
or visit translink.ca/alerts and click the alerts tab.

Author: Adrienne Coling

Metrotown Station elevator is open for business on March 24, 2017!

IMG_3298
Yes, you read that right. The first two of three brand new elevators will go into service at noon on March 24, 2017.

And hey, these aren’t just any old elevators! These two new speedy elevators are glass (and shiny!) which means you can see them coming and going. They will replace the single elevator that was at the station. Once the remaining elevator completes testing, commissioning and inspecting, it will also open. All elevators are expected to be open by May.

In addition to new elevators, the existing Compass readers will be replaced with permanent Compass fare gates.

This is a huge milestone for the station! The new central stationhouse will fully open, providing customers with a new permanent set of stairs (goodbye temporary staircase!), two more Compass Vending Machines, two elevators and a new entrance and exit out of the station.

With these upgrades, customers on the platform can take the elevator, new stairs or the emergency exit stairs on the west side of the station to access Central Boulevard.

Please note:

  • The Community Shuttle for passengers travelling with strollers will run until March 24 end of service. The HandyDART shuttle will run until March 31, an additional week after the first two elevators open.
  • Customers requiring the use of an elevator are advised to use the wider accessible pathway from the station by using the east crosswalk at the mall parkade entrance.
  • Remember to tap in and out at the fare gates to ensure you are charged the correct fare.
  • Please note that there is currently no escalator access at the station, only stairs and elevators. Four new escalators (two up and two down) will open at the west stationhouse in the summer.
  • We understand everyone will be excited to ride the new elevators! However, please be courteous and remember that there are customers who require the use of elevators and they will be getting used to the new station entrance and layout.

Not sure where to go? No problem! Our friendly Transit Security officers and SkyTrain attendants will all be on hand to help direct customers get where they need to go.

Visit our website for more information on the upgrades at Metrotown Station.

Author: Jessica Hewitt

Transit Network Review – Thank you for participating!

PoCo2

Open House in Port Coquitlam

More than 1,600 people responded to our latest survey regarding Transit Network Review!

ICYMI: From February 14 to March 6, we asked the public to tell us what they think about proposed new bus routes and changes to the transit network in the Silver Valley, Clayton Heights and Morgan Creek communities as well as Port Coquitlam–South Coquitlam.

Over the next few months, we’ll go through all of the online surveys and feedback and share in detail what we heard.

Stay tuned for the Transit Network Review Report in summer 2017!

Next steps

We’ll use the feedback we received to make recommendations on adjustments and implementation of the three new service areas and re-alignment of the 159/169 routes.

Depending on what we hear from the public, we expect that implementation of the proposed changes to the 159/169 would occur in summer 2017 and the new service areas in fall 2017.

Want to learn more about the Transit Network Review?
Visit translink.ca/networkreview.

Author: Angela Madaski

Surrey Central is getting an upgrade!

Rendering of the finished upgrades

Rendering of the finished upgrades

Some of the busiest stations on the Expo Line are getting much needed upgrades and that includes Surrey Central Station; the busiest station in Surrey!

This bustling transit and community hub will be upgraded to meet the needs of the fast-growing municipality as well as our overall region, bringing more accessibility and create easier commutes for riders!

New features of the station include:

  • A new north stationhouse with two new entrances at the north side of the existing station to make it easier and more convenient for people to take SkyTrain.
  • Design elements such as improved lighting and glass walls to make the station safer and more secure.
  • Three new escalators and a new elevator to improve access for customers with disabilities and make it more convenient for all customers to access the platform easily.
  • New station design for the north stationhouse to better integrate with the surrounding community.
  • 920 square metres of extra space will help improve passenger flow through the station.

Don’t worry about connecting to the library, mall, Surrey City Hall and all the amenities around the station because access is not changing!

Customers will continue to use the existing exits and entrances to the station. However, those who previously used the emergency exit on the north side of the platform will exit from the south entrances as the emergency exit will be demolished as part of this project.

Work will begin this spring and is expected to be complete by the end of 2018.

To stay up-to-date on the Surrey Central upgrades,
sign up for TransLink eNewsletters or visit translink.ca/surreycentral.

Author: Adrienne Coling

Customer Alert: Metrotown C6 & C7 users, your final stop is changing

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Calling all C6 and C7 users!

The terminus stop (aka the final stop) at Metrotown Station will temporarily move for upgrade work at Metrotown Station.

The stop at westbound Beresford Street and Telford Avenue (stop #59544) will temporarily move to a new stop on Sussex Avenue northbound and the nearside of Beresford Street (stop #60194).

The routing of the C6 and C7 will not change.

The stop will be in a new location until the summer so upgrade work on the new east stationhouse can continue.

These upgrades allow increased capacity and provide additional opportunities to make improvements to customer safety inside the station.

When complete, the features of the new station include:

  • two new pairs of up and down escalators, three new elevators and new stairs to improve access
  • more space on the platforms to enable the system to expand for future customers
  • improved station design with better lighting and visibility
  • improved bus connections
  • new Bike Parkade

You can learn more at translink.ca/metrotown.

Author: Jessica Hewitt

SeaBus terminal construction continues with south terminal work

SeaBus terminal rendering
In spring 2016, we started construction work on the north SeaBus terminal and administration building.

Work continues on the north terminal and crews will start work in early March on the south terminal.

Why are we repairing the SeaBus terminals?

Both the SeaBus terminals and administration buildings are now over 40 years old and it’s time for some necessary maintenance and rehab work.

The envelopes of all three buildings – essentially the walls and roofs – are in poor condition and are no longer working as designed. So, naturally, they need some upgrades and rehab work to keep them safe and functioning for both riders and employees.

During construction, SeaBus service will continue as normal and terminals will remain accessible. Customers can expect small detours when entering or exiting the terminals.

What’s being done?

Work is expected to begin shortly on the South Terminal and will include replacing the exterior metal cladding, roof, and windows on the south terminal.

We expect work to finish in mid-2018.

We thank you for their patience while we do this necessary maintenance work.

Author: Jessica Hewitt

Temporary closure of the Commercial-Broadway south elevator

Commercial_Sign
**UPDATE** March 21, 2017

This work has finished ahead of schedule and the elevator is in service.

Upgrades to Commercial–Broadway Station are well underway. The next phase of construction will start next week, with crews completing necessary upgrade work on the elevator.

From March 6 to April 3, the south elevator to platforms 3 and 4 will temporarily close for demolition and construction in the elevator machine room. Current elevator code restricts work in the machine room, while the elevator is in service.

The existing elevator on the north side of the station, and all escalators will continue to be in service.

How do I get to the other elevator?

From the platform, elevator users will have to cross the overhead walkway over Broadway and take the elevator down to the concourse level, and cross the street, if needed to access the south (Safeway) side of the station.

From street level, customers can use the north station entrance (next to Shoppers Drug Mart), tap at the fare gates and access the north station elevator.

Passengers requiring assistance can use the red emergency phone or ask for assistance from a SkyTrain attendant.

Signs are posted throughout the station and at station entrances to let customers know about this temporary change.

What work is happening?

Construction inside the machine room includes:

  • Assembly and installation of an enclosure within the machine room.
  • Partial demolition of walls and floors.
  • Installation of new elevator equipment.

When complete, the larger machine room will contain new equipment to power one additional elevator that will provide service between the new platform and the concourse.

Why are we doing this work during service hours?

Completing work when the trains aren’t running will only provide a few hours of work time.

If we complete this work for a few hours each night, it will delay overall construction at Commercial-Broadway Station. A delayed work schedule would have a significant impact on our customers.

Building an enclosure in the elevator room allows crews to work and still provide service to the elevator. The other option meant closing the elevator for six months while the construction in the machine room was complete.

We recognize that this is a major impact to our customers and we thank everyone for their patience while we improve Commercial–Broadway Station.

You can find more information about this upgrade work at translink.ca/commercialbroadway.

Author: Jessica Hewitt

Upgrades to the Commercial–Broadway pedestrian walkway are underway!

Rendering
We’re making major improvements to the pedestrian walkway at Commercial–Broadway Station to better connect you to Millennium Line platforms from the Expo Line.

To do this work, the pedestrian walkway to the Millennium Line trains (Platforms 1 and 2) at Commercial–Broadway Station will narrow.

Construction crews will partially demolish and reconstruct the existing walkway over the Grandview Cut.

The crossing will be narrowed through various phases. At the narrowest, the walkway will be reduced by 1.5 metres.

When construction is complete, the new pedestrian walkway to Platforms 1 and 2 will be 14 metres wide, roughly doubling the existing space for one of our busiest stations!

Details:

  • Access to the station and from the platform will not change. Customers can continue to use the stairs, escalators and elevators to access the platform.
  • The walkway narrowing will not affect SkyTrain service.
  • Hoarding has been put up along the entire length of the walkway. Additional lighting will be installed to ensure the area is well lit.

Station upgrades include:

  • New east platform serving westbound Expo Line trains.
  • New pedestrian walkway over Broadway, connecting the platform to the Millennium Line platforms and the westbound 99 B-Line stop.
  • Permanent queuing system and bus shelter for the 99 B-Line stop.
  • Widening of the walkway that provides access to the north station platforms (Platforms 1 and 2).
  • Two new elevators and four escalators (two going up and two going down from the platforms).
  • Expanded Broadway concourse.
  • Widened Broadway entrances to the Broadway Station.
  • New retail spaces in Broadway Station.
  • Replacement of mesh panels with glazed panels at platform level.
  • New lighting design to respond to specific conditions in the station.
  • New bike storage room that will accommodate 70+ bikes.

Rendering 2
Crews will work around the clock to minimize the impact of this construction but passengers should allow for extra travel time – especially during peak periods – until the walkway work is completed.

For more information on this project, call 604.953.3333
or visit translink.ca/commercialbroadway.

Author: Adrienne Coling

Construction work continues on the SkyTrain system

Commercial Station by Dana Lu.

Commercial–Broadway Station by Dana Lu.

**UPDATE** Due to weather conditions, the work at Commercial–Broadway Station was delayed. The pedestrian walkway to the Millennium Line trains (platforms 1 and 2) at Commercial–Broadway will narrow starting this Sunday, February 19th.

We are working hard to ensure our system meets the needs of our customers. You may have seen, or heard, crews at Stadium-Chinatown and Commercial-Broadway stations working over the last few days and weeks.

Stadium–Chinatown sign installation

You’ve told us that you wanted more signage on the system and we are working away to make this happen. We’ve installed new signage at virtually every platform at Expo and Millennium Line stations.

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Fencing and signage before

Inlet trackside

What fencing and signage will look after completion

Right now, construction crews are installing a new fence to mount new directional signs at Stadium–Chinatown Station.

To ensure our customers know where to go when they are on the train, we’re installing trackside rails and fences to mount large signs.

If you’ve been on the Evergreen Extension, you’ll see similar fencing and signs installed between platforms.

These signs are essential so customers can see what station they are arriving at and the route of the train. This work will continue on Sunday to Thursday nights between the hours of approximately 2 a.m. and 5 a.m. over the next couple of weeks.

Residents in the area may hear nighttime noise as this work can only be completed when trains are not running. If we did this work during the day, this would mean we couldn’t provide service to Stadium–Chinatown Station.

We recognize that this work has an impact on residents who live near the station and we thank everyone for their patience while we make these improvements.

Upgrades continue at Commercial–Broadway Station

commbway_stn_rendering
Beginning in early February, the pedestrian walkway to the Millennium Line trains (platforms 1 and 2) at Commercial–Broadway Station will narrow.

Construction crews will partially demolish and reconstruct the existing pedestrian walkway over the Grandview Cut.

The crossing will be narrowed through various phases. At the narrowest, the walkway will be reduced to just over four metres wide. When construction is complete, the new pedestrian walkway to platforms 1 and 2 will be 14 metres wide!

Details:

  • Access to the station and from the platform will not change. Customers can continue to use the stairs, escalators and elevators to access the platform.
  • The walkway narrowing will not affect SkyTrain service.
  • Hoarding will be put up along the entire length of the walkway. Additional lighting will be installed to ensure the area is well lit.
  • Please allow for extra travel time when connecting through Commercial-Broadway Station. Customers should expect some additional crowding at the station during peak times.

When complete, the station will include:

  • An additional platform for Expo Line trains, a widened crossing over the Grandview Cut and a new pedestrian walkway over Broadway.
  • New elevators and up and down escalators to improve access for customers with disabilities.

Together with the contractor, we are making every effort to minimize the impact of this construction activity. Crews will work around the clock to ensure that the upgrades are completed as quickly and safely as possible for the benefit of residents and users of the SkyTrain station.

Construction is expected to be complete by next winter.

We thank our passengers and neighbours for their patience as we make these much-needed improvements.

If you have questions or concerns about these projects,
please reach out to Customer Information by phone 604.953.333 or on Twitter.

Author: Jessica Hewitt

Have your say! Millennium Line Broadway extension open houses begin January 28, 2017

Broadway
First Surrey now Broadway – the first phase of 10-Year Vision is allowing us to kick off some major (and much needed) transit projects in Metro Vancouver!

Are you looking to be a part of the planning phases of the Millennium Line’s Broadway extension? Then you’ve come to the right place!

We’ve got three drop-in open houses for you hosted by TransLink and the City of Vancouver.

Get involved!

Saturday, January 28, 2017
1 p.m. to 5 p.m.
Douglas Park Community Centre
801 West 22nd Avenue

Tuesday, January 31, 2017
4 p.m. to 8 p.m.
Croatian Cultural Centre
3250 Commercial Drive

Wednesday, February 1, 2017
4 p.m. to 8 p.m.
Ukranian Orthodox Cathedral
154 East 10th Avenue

For more information, email broadwayextension@translink.ca.
Click here for more information on all TransLink’s rapid transit projects.

Author: Adrienne Coling

Pattullo Deck inspection this weekend

#latergram of the #PattulloBridge taken this morning. ? by @iamveeka #newwest #repost #regram

A photo posted by Tourism New Westminster (@tourismnewwest) on

In November, the Pattullo Bridge deck was inspected after a major rehabilitation that took place this past summer.

Now, it’s time for another inspection as part of the warranty of the work carried out on the bridge.

This work requires daylight therefore the Pattullo Bridge overnight safety-lane closure on Saturday, January 21 will be extended so crews can inspect the bridge deck on Sunday, January 22.

There will be single-lane traffic in each direction from 10 p.m. on Saturday, January 21 until 1 p.m. on Sunday, January 22.

If you’re driving across Pattullo this weekend, you may experience traffic delays and traffic pattern changes as crews inspect each lane of the bridge.

Intermittent railing repair work will continue to be done until Spring 2017. While those crews work overnight, safety-lane closures will begin one hour earlier, running from 9 p.m. to 5 a.m. Sunday to Thursday each week.

TransLink will continue to regularly inspect the bridge and make necessary repairs in the future to maintain safety and functionality.

A big THANK YOU to drivers for your patience while we continue the rehabilitation work to keep the Pattullo Bridge safe for all users.

Want to learn more about Pattullo projects?
Visit translink.ca/pattullorehab and translink.ca/pattulloreplacement.

**Please note that this date is dependent on favourable weather conditions.

Author: Adrienne Coling

Have your say! Surrey LRT open houses and online survey begin January 23, 2017

SURREY
Phase One of the 10-Year Vision for Metro Vancouver Transportation means a lot of important transit projects have been given the green light, including Surrey-Newton-Guildford Light Rail Transit.

This is just the beginning of the Fraser Rapid Transit project that will introduce modern, street-oriented rapid transit along King George Boulevard and 104 Avenue, connecting Surrey City Centre, Newton Town Centre and Guildford Town Centre.

Now is your chance to weigh in on these connections and the overall project with an online survey and three drop-in open houses!

Open Houses:

Tuesday, January 24, 2017
4 p.m. to 8 p.m.
Guildford Recreation Centre, lower lobby
15105 105 Avenue

Wednesday, January 25, 2017
12 p.m. to 5 p.m.
Surrey City Hall, atrium
13450 104 Avenue

Thursday, January 26, 2017
4 p.m. to 8 p.m.
Newton Cultural Centre
13530 72 Avenue

Online Survey:

Provide feedback online from January 23 until February 13 (inclusive) at translink.ca/surreylrt.

For more information, email surreylrt@translink.ca.
Click here for more information on all TransLink’s rapid transit projects.

Author: Adrienne Coling