ALERT! More info
Translink Buzzer Blog

Category: Station Upgrades

Metrotown Station elevator is open for business on March 24, 2017!

IMG_3298
Yes, you read that right. The first two of three brand new elevators will go into service at noon on March 24, 2017.

And hey, these aren’t just any old elevators! These two new speedy elevators are glass (and shiny!) which means you can see them coming and going. They will replace the single elevator that was at the station. Once the remaining elevator completes testing, commissioning and inspecting, it will also open. All elevators are expected to be open by May.

In addition to new elevators, the existing Compass readers will be replaced with permanent Compass fare gates.

This is a huge milestone for the station! The new central stationhouse will fully open, providing customers with a new permanent set of stairs (goodbye temporary staircase!), two more Compass Vending Machines, two elevators and a new entrance and exit out of the station.

With these upgrades, customers on the platform can take the elevator, new stairs or the emergency exit stairs on the west side of the station to access Central Boulevard.

Please note:

  • The Community Shuttle for passengers travelling with strollers will run until March 24 end of service. The HandyDART shuttle will run until March 31, an additional week after the first two elevators open.
  • Customers requiring the use of an elevator are advised to use the wider accessible pathway from the station by using the east crosswalk at the mall parkade entrance.
  • Remember to tap in and out at the fare gates to ensure you are charged the correct fare.
  • Please note that there is currently no escalator access at the station, only stairs and elevators. Four new escalators (two up and two down) will open at the west stationhouse in the summer.
  • We understand everyone will be excited to ride the new elevators! However, please be courteous and remember that there are customers who require the use of elevators and they will be getting used to the new station entrance and layout.

Not sure where to go? No problem! Our friendly Transit Security officers and SkyTrain attendants will all be on hand to help direct customers get where they need to go.

Visit our website for more information on the upgrades at Metrotown Station.

Author: Jessica Hewitt

Surrey Central is getting an upgrade!

Rendering of the finished upgrades

Rendering of the finished upgrades

Some of the busiest stations on the Expo Line are getting much needed upgrades and that includes Surrey Central Station; the busiest station in Surrey!

This bustling transit and community hub will be upgraded to meet the needs of the fast-growing municipality as well as our overall region, bringing more accessibility and create easier commutes for riders!

New features of the station include:

  • A new north stationhouse with two new entrances at the north side of the existing station to make it easier and more convenient for people to take SkyTrain.
  • Design elements such as improved lighting and glass walls to make the station safer and more secure.
  • Three new escalators and a new elevator to improve access for customers with disabilities and make it more convenient for all customers to access the platform easily.
  • New station design for the north stationhouse to better integrate with the surrounding community.
  • 920 square metres of extra space will help improve passenger flow through the station.

Don’t worry about connecting to the library, mall, Surrey City Hall and all the amenities around the station because access is not changing!

Customers will continue to use the existing exits and entrances to the station. However, those who previously used the emergency exit on the north side of the platform will exit from the south entrances as the emergency exit will be demolished as part of this project.

Work will begin this spring and is expected to be complete by the end of 2018.

To stay up-to-date on the Surrey Central upgrades,
sign up for TransLink eNewsletters or visit translink.ca/surreycentral.

Author: Adrienne Coling

Customer Alert: Metrotown C6 & C7 users, your final stop is changing

SnipImage
Calling all C6 and C7 users!

The terminus stop (aka the final stop) at Metrotown Station will temporarily move for upgrade work at Metrotown Station.

The stop at westbound Beresford Street and Telford Avenue (stop #59544) will temporarily move to a new stop on Sussex Avenue northbound and the nearside of Beresford Street (stop #60194).

The routing of the C6 and C7 will not change.

The stop will be in a new location until the summer so upgrade work on the new east stationhouse can continue.

These upgrades allow increased capacity and provide additional opportunities to make improvements to customer safety inside the station.

When complete, the features of the new station include:

  • two new pairs of up and down escalators, three new elevators and new stairs to improve access
  • more space on the platforms to enable the system to expand for future customers
  • improved station design with better lighting and visibility
  • improved bus connections
  • new Bike Parkade

You can learn more at translink.ca/metrotown.

Author: Jessica Hewitt

Temporary closure of the Commercial-Broadway south elevator

Commercial_Sign
**UPDATE** March 21, 2017

This work has finished ahead of schedule and the elevator is in service.

Upgrades to Commercial–Broadway Station are well underway. The next phase of construction will start next week, with crews completing necessary upgrade work on the elevator.

From March 6 to April 3, the south elevator to platforms 3 and 4 will temporarily close for demolition and construction in the elevator machine room. Current elevator code restricts work in the machine room, while the elevator is in service.

The existing elevator on the north side of the station, and all escalators will continue to be in service.

How do I get to the other elevator?

From the platform, elevator users will have to cross the overhead walkway over Broadway and take the elevator down to the concourse level, and cross the street, if needed to access the south (Safeway) side of the station.

From street level, customers can use the north station entrance (next to Shoppers Drug Mart), tap at the fare gates and access the north station elevator.

Passengers requiring assistance can use the red emergency phone or ask for assistance from a SkyTrain attendant.

Signs are posted throughout the station and at station entrances to let customers know about this temporary change.

What work is happening?

Construction inside the machine room includes:

  • Assembly and installation of an enclosure within the machine room.
  • Partial demolition of walls and floors.
  • Installation of new elevator equipment.

When complete, the larger machine room will contain new equipment to power one additional elevator that will provide service between the new platform and the concourse.

Why are we doing this work during service hours?

Completing work when the trains aren’t running will only provide a few hours of work time.

If we complete this work for a few hours each night, it will delay overall construction at Commercial-Broadway Station. A delayed work schedule would have a significant impact on our customers.

Building an enclosure in the elevator room allows crews to work and still provide service to the elevator. The other option meant closing the elevator for six months while the construction in the machine room was complete.

We recognize that this is a major impact to our customers and we thank everyone for their patience while we improve Commercial–Broadway Station.

You can find more information about this upgrade work at translink.ca/commercialbroadway.

Author: Jessica Hewitt

Upgrades to the Commercial–Broadway pedestrian walkway are underway!

Rendering
We’re making major improvements to the pedestrian walkway at Commercial–Broadway Station to better connect you to Millennium Line platforms from the Expo Line.

To do this work, the pedestrian walkway to the Millennium Line trains (Platforms 1 and 2) at Commercial–Broadway Station will narrow.

Construction crews will partially demolish and reconstruct the existing walkway over the Grandview Cut.

The crossing will be narrowed through various phases. At the narrowest, the walkway will be reduced by 1.5 metres.

When construction is complete, the new pedestrian walkway to Platforms 1 and 2 will be 14 metres wide, roughly doubling the existing space for one of our busiest stations!

Details:

  • Access to the station and from the platform will not change. Customers can continue to use the stairs, escalators and elevators to access the platform.
  • The walkway narrowing will not affect SkyTrain service.
  • Hoarding has been put up along the entire length of the walkway. Additional lighting will be installed to ensure the area is well lit.

Station upgrades include:

  • New east platform serving westbound Expo Line trains.
  • New pedestrian walkway over Broadway, connecting the platform to the Millennium Line platforms and the westbound 99 B-Line stop.
  • Permanent queuing system and bus shelter for the 99 B-Line stop.
  • Widening of the walkway that provides access to the north station platforms (Platforms 1 and 2).
  • Two new elevators and four escalators (two going up and two going down from the platforms).
  • Expanded Broadway concourse.
  • Widened Broadway entrances to the Broadway Station.
  • New retail spaces in Broadway Station.
  • Replacement of mesh panels with glazed panels at platform level.
  • New lighting design to respond to specific conditions in the station.
  • New bike storage room that will accommodate 70+ bikes.

Rendering 2
Crews will work around the clock to minimize the impact of this construction but passengers should allow for extra travel time – especially during peak periods – until the walkway work is completed.

For more information on this project, call 604.953.3333
or visit translink.ca/commercialbroadway.

Author: Adrienne Coling

Construction work continues on the SkyTrain system

Commercial Station by Dana Lu.

Commercial–Broadway Station by Dana Lu.

**UPDATE** Due to weather conditions, the work at Commercial–Broadway Station was delayed. The pedestrian walkway to the Millennium Line trains (platforms 1 and 2) at Commercial–Broadway will narrow starting this Sunday, February 19th.

We are working hard to ensure our system meets the needs of our customers. You may have seen, or heard, crews at Stadium-Chinatown and Commercial-Broadway stations working over the last few days and weeks.

Stadium–Chinatown sign installation

You’ve told us that you wanted more signage on the system and we are working away to make this happen. We’ve installed new signage at virtually every platform at Expo and Millennium Line stations.

2013-10-03_ST_006

Fencing and signage before

Inlet trackside

What fencing and signage will look after completion

Right now, construction crews are installing a new fence to mount new directional signs at Stadium–Chinatown Station.

To ensure our customers know where to go when they are on the train, we’re installing trackside rails and fences to mount large signs.

If you’ve been on the Evergreen Extension, you’ll see similar fencing and signs installed between platforms.

These signs are essential so customers can see what station they are arriving at and the route of the train. This work will continue on Sunday to Thursday nights between the hours of approximately 2 a.m. and 5 a.m. over the next couple of weeks.

Residents in the area may hear nighttime noise as this work can only be completed when trains are not running. If we did this work during the day, this would mean we couldn’t provide service to Stadium–Chinatown Station.

We recognize that this work has an impact on residents who live near the station and we thank everyone for their patience while we make these improvements.

Upgrades continue at Commercial–Broadway Station

commbway_stn_rendering
Beginning in early February, the pedestrian walkway to the Millennium Line trains (platforms 1 and 2) at Commercial–Broadway Station will narrow.

Construction crews will partially demolish and reconstruct the existing pedestrian walkway over the Grandview Cut.

The crossing will be narrowed through various phases. At the narrowest, the walkway will be reduced to just over four metres wide. When construction is complete, the new pedestrian walkway to platforms 1 and 2 will be 14 metres wide!

Details:

  • Access to the station and from the platform will not change. Customers can continue to use the stairs, escalators and elevators to access the platform.
  • The walkway narrowing will not affect SkyTrain service.
  • Hoarding will be put up along the entire length of the walkway. Additional lighting will be installed to ensure the area is well lit.
  • Please allow for extra travel time when connecting through Commercial-Broadway Station. Customers should expect some additional crowding at the station during peak times.

When complete, the station will include:

  • An additional platform for Expo Line trains, a widened crossing over the Grandview Cut and a new pedestrian walkway over Broadway.
  • New elevators and up and down escalators to improve access for customers with disabilities.

Together with the contractor, we are making every effort to minimize the impact of this construction activity. Crews will work around the clock to ensure that the upgrades are completed as quickly and safely as possible for the benefit of residents and users of the SkyTrain station.

Construction is expected to be complete by next winter.

We thank our passengers and neighbours for their patience as we make these much-needed improvements.

If you have questions or concerns about these projects,
please reach out to Customer Information by phone 604.953.333 or on Twitter.

Author: Jessica Hewitt

An update on Joyce–Collingwood Station upgrades

Joyce
If you are one of the thousands of riders passing through Joyce–Collingwood SkyTrain Station each day, you will have noticed some  features of the upgrade work have already been completed!

Project Update

  • New roof and side panels for the east stationhouse are now installed.
  • Newly installed lighting improves visibility on the platform.
  • Steelwork framing for the new east stationhouse is underway.
  • Glass panel installation on the north side of the platform is now complete.

These upgrades will improve accessibility, safety and security at the fourth busiest Expo Line Station outside of downtown Vancouver.

Thank you for your patience as we complete this much-needed work.

Check back on the Buzzer blog for additional updates throughout the project.

Need to get in touch?
Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information:
translink.ca/joyce
translink.ca/customerservice
translink.ca/ontrack.

Author: Adrienne Coling

Attention all Boxing Day Metrotown shoppers!

metrotown-stairs
We know that you are keen to get a good deal but we also want to make sure you get where you need to go smoothly on Boxing Day.

On Monday, December 26, there will be temporary changes to the way you access Metrotown Station.

What you need to know:

  • We expect large crowds and we will change pedestrian traffic patterns, depending on the conditions.
  • Customers should plan for additional travel time on the system and out of the station as we expect an influx of thousands of passengers on Boxing Day.
  • You will tap in and out of the station as normally, to ensure you are charged the correct fare.
  • Shuttles will continue to operate as elevator and escalators are out of service.
    • Customers who require the use of an elevator or escalator are strongly encouraged to take the accessible shuttle from Patterson Station.
    • Customers travelling with strollers or large bulky items should take the shuttle from Royal Oak or Patterson stations.
  • Always follow signage and directions from traffic flaggers, SkyTrain staff and Transit Police
  • Please travel up and down staircases slowly as we expect additional crowding on stairways.

**Please note: Depending on crowding, SkyTrain staff may choose to change pedestrian travel patterns.

Four flaggers will be at the crosswalks on Central Boulevard,  additional SkyTrain attendants and Transit Police officers will be at the station to help direct customers to the mall and the platform.

We understand that this is a busy shopping and travelling day for our customers and we want to make sure the platform is cleared quickly to ensure crowding is kept to a minimum.

Have questions about boxing day plan? Tweet us @TransLink and ask away!

Author: Jessica Hewitt

(Video) New Westminster Station upgrades are complete!

On Friday we announced the official completion of New Westminster Station upgrades taking the total completed stations from two to three. This was the latest of seven key SkyTrain stations and exchanges across the transit network that TransLink is currently in the process of upgrading.

The completed upgrades at New Westminster Station include:

  • A new elevator and escalators to improve access for customers with disabilities
  • Improved lighting throughout the station
  • Glass panels to replace the mesh screens and improve station visibility from street level
  • Better integration with the surrounding community to make it easier to connect to and from the SkyTrain system
  • New public art that improves the experience of riders

These upgrades mean improved passenger capacity, accessibility, safety and overall customer experience for our customers.

New Westminster Station Upgrades

Attention Metrotown SkyTrain riders!

walkway
Some more changes are coming to Metrotown Station as we upgrade one of our busiest stations outside downtown Vancouver.

Beginning November 16, a portion of the centre stationhouse will open!

To allow for demolition to begin on the existing east entrance, the pedestrian walkway at Metrotown Station connecting the mall and bus loop will permanently close.

The station upgrades allow space for an overhead walkway to be built, however, TransLink does not own the property and it will be up to the discretion of the City of Burnaby.

We are currently working with the city to agree upon design, construction, funding and timing for the a new walkway.

Not to worry, the station is still accessible for riders! You can exit the platform via the brand new stairs in the centre stationhouse towards the east of the platform or the emergency staircase at the west end of the platform.

The future bus lane will be used for passengers to travel east or west along the south side of Central Boulevard. Concrete barricades will be installed to separate pedestrians from traffic in that area.

Compass Vending Machines and card readers will be located just outside the station, so remember to tap in and tap out to ensure you are paying the correct fare!

ct_f_metrotown_walkway_closure_map
To help direct riders during this construction, additional staff will be on hand, but you should still allow for an additional five to 10 minutes of travel time when using this station.

**Please note** There will be no escalator access into the station, only stairs. The HandyDART and Community Shuttles will continue to run between Metrotown and Patterson stations until the new elevators open this spring.

What’s all this construction for? Let me tell you! When fully complete, the upgraded station will include:

  • A rebuilt east stationhouse and the addition of new centre and west stationhouses
  • New stairs and escalators
  • A replacement of the original elevator with three new elevators accessible via a new central entry
  • An upgraded bus exchange on Central Boulevard
  • New secure bike parking

Looking for more station upgrades or Metrotown information?
Visit translink.ca/ontrack and translink.ca/Metrotown.

Author: Jessica Hewitt

Graham Construction and Engineering LP wins award for Main Street Station Renovations

station
By now, you must have seen the gorgeous (and necessary!) upgrades at Main Street–Science World Station.

Big, beautiful windows that also aid in safety because of the higher visibility. Better lighting, benches, painting, escalators, elevators… the list goes on and on.

This is one of our busiest stations in downtown Vancouver and we couldn’t be happier with the results of this upgrade work for customers who use this station daily.

More good news! On October 5, the renovations for this station received the 2016 Awards of Excellence GOLD in the General Trade Award category – won by Graham Construction and Engineering LP – at the Vancouver Regional Construction Association (VRCA) annual awards of excellence.

“Through these awards we shine a light on the dedication and professionalism that our
members bring to their projects – the complex, state-of-the-art infrastructure that we citizens use every day.”

– Fiona Famulak, President of the VRCA.

The judge’s comments highlighted the Skytrain moving 20,000 passengers a day in the middle of the construction site, appeasing neighbours, the City and traffic control was a continual challenge for the contractor, suppliers and trades.

As a part of our continued goal of excellent customer service, Graham Construction staff was trained to be able to handle customer queries on the job site.

Congratulations to Graham Construction and Engineering LP and all the TransLink staff that worked on this project!

Author: Adrienne Coling

Metrotown loop truss is going up!

As part of the ongoing work at Metrotown Station, construction crews will lift the second half of a massive 120 ton overhead steel structure overnight on September 10 – that’s this Saturday!

To give crews the time and space they need to safely install the loop truss, SkyTrain will not run between Patterson and Royal Oak stations after midnight on Saturday, September 10. Scheduled construction for September 9 has been cancelled.

Frequent shuttle buses will run between Patterson, Metrotown and Royal Oak stations for customers who want to travel to or from Metrotown Station, eastbound beyond Patterson Station, or westbound beyond Royal Oak Station.

Eastbound train service from Royal Oak Station will also be extended to allow connections from the last train and shuttle bus.

Customers should plan for an additional 15 to 20 minutes of travel time while the work is underway. Customers may find it faster to take the Millennium Line from Commercial-Broadway.

The loop truss is the roof of the new west stationhouse. In order to lift the 120 ton structure into place, two cranes will be used – a 250 ton crane and a 500 ton crane – yowza!

The first half of the lift was completed on August 25.

Want the latest on Metrotown Station Upgrades?
Click here or check OnTrack!

Author: Jennifer Morland

99 bus stop at Commercial–Broadway returns to its original home

CM-BW bus relocation_web 2016-08-29-01
Good news, 99 users!

The bus stop for the 99 B-Line at Commercial–Broadway Station will move back to its original location, outside of Shoppers Drug Mart, on Friday, September 2.

Earlier this year, we moved the 99 stop location so construction crews could use the area to relocate utilities and build support columns for the new walkway over Broadway.

We are happy to report that this work is now complete!

Queueing lines will also be repainted, making it easier for passengers to board buses and keep sidewalk space available for pedestrians.

We recognize that bus stop moves have an impact on our customers and we thank everyone for their patience while we improve Commercial–Broadway Station.

**Please note** The 9/N9 stop will remain in its current location on the other side of Commercial Drive.

What will the upgraded station look like?

Summary of Phase 2 upgrades at Commercial-Broadway Station

Summary of Phase 2 upgrades at Commercial-Broadway Station

Upgrades at Commercial-Broadway Station which are expected to be complete by summer 2017 include:

  • An additional platform for Expo Line trains, a widened crossing over the Grandview Cut and a new walkway over Broadway to enable the system to expand for future customers, particularly as our region grows.
  • New elevators and up and down escalators to improve access for customers with disabilities.
  • Better integration with the surrounding community to make it easier to connect to and from the SkyTrain system

Want more information?

More information about the Commercial–Broadway Station upgrades and project benefits can be found at translink.ca/commercialbroadway.

Author: Jessica Hewitt

An update on Metrotown Station upgrades

West Stationhouse loop truss

West Stationhouse loop truss

***UPDATE 2:

As part of the ongoing work at Metrotown Station, construction crews will lift the second half of a massive 120 ton overhead steel structure overnight on September 10.

To give crews the time and space they need to safely install the loop truss, SkyTrain will not run between Patterson and Royal Oak stations after midnight on Saturday, September 10.

Frequent shuttle buses will run between Patterson, Metrotown and Royal Oak stations for customers who want to travel to or from Metrotown Station, eastbound beyond Patterson Station, or westbound beyond Royal Oak Station.  Eastbound train service from Royal Oak Station will also be extended to allow connections from the last train and shuttle bus.

Customers should plan for an additional 15 to 20 minutes of travel time while the work is underway. Customers may find it faster to take the Millennium Line from Commercial-Broadway.


***UPDATE:

Construction crews were successfully able to lift the first of two loop trusses into place in the early hours this morning! Therefore, Metrotown Station will remain open and shuttle buses between Patterson and Royal Oak stations will no longer be required this weekend.

The lifting of the second loop truss on September 9 and 10 will go ahead as planned and SkyTrain will not run between Patterson and Royal Oak stations after 11 p.m. on Friday, Sept. 9 and after midnight on Saturday, Sept. 10.

Please note single-tracking as part of regular SkyTrain maintenance will continue. For more information, visit translink.ca/alerts.


As you are likely aware, upgrades to Metrotown Station are well underway that will improve accessibility, capacity, safety and security at one of the busiest stations on the SkyTrain system.

What’s new

  • New escalators, stairs and elevators to improve access for all our customers.
  • More access to and from the platforms to enable the system to expand for future customers, particularly as the region grows.
  • Updated design features to improve safety and security for all our customers.
  • Better integration with the surrounding community and bus exchange to make it easier for people to connect to and from the SkyTrain system.
  • Improved bus connections.

What’s happening now

Crews have completed assembling the large loop trusses on the ground.

The loop trusses, which will be installed above the west stationhouse as the station’s structural roof, arrived in four separate pieces.

Crews have assembled them on the ground in two pieces. Once fully constructed, the loop truss will weigh approximately 120 tons (240,000lbs) and will be around 64.5 metres (212 feet) in length!

Upcoming work

Construction crews will lift the loop truss, over two weekends: August 26-28 and September 9-10.

In order to lift the 120 ton structure into place, two cranes will be used – a 250 ton crane and a 500 ton crane.

And guess what? We’re going to have a video time lapse of the installation for you!

However, this is some big time work and in order to give crews the time and space they need to safely install the loop truss, SkyTrain will not run between Patterson and Royal Oak stations during the following times:

  • After 11 p.m. on Friday, Aug. 26
  • After midnight on Saturday, Aug. 27
  • After 11 p.m. on Friday, Sept. 9
  • After midnight on Saturday, Sept. 10

Frequent shuttle buses will run between Patterson, Metrotown and Royal Oak stations for customers who want to travel to or from Metrotown Station, eastbound beyond Patterson Station, or westbound beyond Royal Oak Station.

Eastbound train service from Royal Oak Station will also be extended to allow connections from the last train and shuttle bus.

You can find more information at translink.ca/alerts.

Please plan for an additional 15 to 20 minutes of travel time while the work is underway.

Thank you for your patience as we complete these much-needed upgrades to Metrotown Station and stay tuned for additional updates throughout the project.

Contact Us

Have questions? We’re here to listen.

Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.
For more information visit:
translink.ca/metrotown

Author: Jessica Hewitt

Station upgrade news from Joyce–Collingwood

Joyce

Rendering of what the station will look like when the upgrades project is complete

As you may well know, upgrades to Joyce–Collingwood Station are underway!

The upgrades will improve accessibility, capacity, safety and security at the fourth busiest Expo Line Station outside of Downtown Vancouver.

Project benefits

  • New elevator and up and down escalators in the east stationhouse
  • Improved station design with better lighting and visibility
  • Better integration with the community for easier SkyTrain connections

Project update

  • The majority of ground-level demolition work is now complete.
  • Installation of concrete columns and footings to support the new east stationhouse is ongoing.
  • Painting work has begun.

Upcoming work

On July 24, 2016, construction crews are switching out the power source at the station. During this time, several bus stops will be relocated from 5:30 p.m. to end of service to in order to give crews the space they need to work. Signs will be installed at the bus loop to direct customers to their stop. Escalators and elevators will also be out of service during this time.

Below is a summary of what customers can expect at the station over the coming months:

  • The east entrance will remain closed until upgrades are complete in fall 2017, when the project is expected to be complete.
  • Steel and roofing work is expected to begin later this summer.
  • Noise associated with large construction projects, including nighttime work with varying levels of noise while trains are not operating will continue.

Thank you for your patience as we complete these much-needed upgrades to the Joyce–Collingwood Station and stay tuned for additional updates throughout the project.

Contact Us

Have questions? We’re here to listen!

Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information visit:
translink.ca/joyce

Author: Jennifer Morland