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Translink Buzzer Blog

Category: SeaBus

Ridership growth trend continues through June

System-wide boardings grew by 6.1% in June!

System-wide boardings grew by 6.1% in June!

We have some exciting news to share. The numbers are in for June and we’re once again reporting ridership growth! Boardings have increased by 6.1% year-over-year, showing transit is continuing to attract new riders. 

We’re racing towards another record year of growth—if this trend continues, 2018 will break last year’s total boardings record of 407 million.

  • Bus: Average weekday boardings are up 8% year over year, while year to date growth is 6.5%.
  • SkyTrain: Expo and Millennium Line average weekday boardings are up 6.1%, which is in line with growth year to date. While average weekday boardings for Canada Line increased by 5.8% year-over-year and growth year-to-date is at 5.1%.
  • SeaBus: Average weekday boardings increased by 5.4% year-over-year and 6.3% year-to-date. This is due in part to frequency increases in the evening launched a year ago.
  • West Coast Express: Average weekday boardings are up 7.6% year-over-year and 6% for the year-to-date. This suggests ridership is rebounding after a drop following the opening of the Evergreen Millennium Line Extension.

Growth is being driven by the substantial addition of new service as part of Phase One, steadily high gas prices and strong employment growth. This underscores the need for projects and service increases coming as part of Phase Two of the Mayors’ Council’s 10-Year Vision, which include:

  • Construction of light rail in Surrey, the Millennium Line Broadway Extension in Vancouver and planning and design for Surrey-Langley rapid transit.
  • New bus service in Vancouver, Surrey and North Vancouver as well as B-Lines in Richmond and Surrey.
  • Addition of new buses and SkyTrain cars to increase frequency and capacity.

According to TransLink CEO Kevin Desmond, the focus is now shifting to Phase Two of the Vision.

“The Phase Two Investment Plan was approved by TransLink’s Board and the Mayors’ Council which gives us the mandate to roll out the biggest package of transportation improvements in Metro Vancouver history. These latest numbers show the region needs this investment if we’re going to avoid major congestion.”

Have you taken any of the Phase One service improvements yet? If so, we’d love to hear your thought on them in the comments section.

 

May’s transit ridership smashes records

May’s ridership numbers are in and we’re seeing unprecedented growth across the transit network! Ridership has reached a new all-time high, with the brief period Vancouver hosted the 2010 Olympic Winter Games being the only exception.

  • Bus: Average weekday boardings for May are up 9.5 per cent, while yearly growth to date is at 6.9 per cent.
  • SkyTrain: May’s Expo and Millennium Line average weekday boardings are up 9.2 per cent, while Canada Line’s grew by 8.1 per cent. Expo, Millennium and Canada Line boardings combined for the year so far are up 5.7 per cent.
  • SeaBus: Average weekday boardings increased by 13.1 per cent. This is due in part to frequency increases in the evening launched a year ago. Year-to-date boardings are up 7.6 per cent.
  • West Coast Express: Boardings for May have increased 6.7 per cent, while the year-to-date growth rate is also 6.7 per cent.

Read more »

SeaBus seismic upgrades and terminal renovations begin

Bowinn Ma, Parliamentary Secretary for TransLink, and Hedy Fry, MP for Vancouver–Centre, reveals a sketch of the upgraded Waterfront Road entrance at the SeaBus’s south terminal.

A lot of exciting things are happening with SeaBus!

As part of Phase One of the 10-Year Vision, a new SeaBus is being built and service increased to every 15 minutes all day and every 10 minutes during peak! In Phase Two, which public engagement is underway for, SeaBus service is set to increase so it meets the last Canada Line train.

And beginning today are seismic upgrades and accessibility improvements to Waterfront Station’s SeaBus terminal! It’s all part of the annual TransLink Maintenance and Repair Program, which kicks off for 2018 with this project. The improvements include:

  • Four replacement escalators, one replacement elevator and a new elevator.
  • A new staircase to make it easier to transfer to SkyTrain at Waterfront Station and improve passenger flow during peak times.
  • An extension with a new entrance and Compass Vending Machine for customers accessing SeaBus from HeliJet or Waterfront Road.

DID YOU KNOW?💡 More than 5.8 million passengers rode the SeaBus in 2017, passing through the terminals at Waterfront Station and Lonsdale Quay!

SeaBus will continue to operate as normal during the upgrades and the terminal will remain fully accessible.

These improvements are made possible through partnership between TransLink and senior levels of government, which includes provincial and federal contributions through the Public Transit Infrastructure Fund.

The TransLink Maintenance and Repair Program is our annual investment in repairing, replacing and improving aging infrastructure across the system to keep customers safe, comfortable and moving across a reliable transit network every day.

There are currently 98 active maintenance and repair projects throughout the transit system—this is an investment of $200 million!

Future investments totaling $150 million is also planned as part of this integral long-term initiative to maintain and improve our transit network. Key initiatives include running rail and rail pad replacement, SkyTrain station upgrades, upgrades to the Major Road Network including the rehabilitation of Westham Island Bridge, and bus fleet replacement.

Watch the announcement

Make sail – construction progresses on TransLink’s newest SeaBus

As part of the Mayors’ Council’s Ten-Year Vision, TransLink’s delivering a new SeaBus, scheduled for delivery early next year! This means more frequent service will be coming between Waterfront Station and Lonsdale Quay with sailings every 10 minutes during rush hour.

Read more »

Construction Completed on SeaBus North Terminal East Berth

SeaBus North Berth

Big things are happening for SeaBus! Earlier this week, construction completed on the east berth of the north terminal. These 40 year old buildings see approximately 5.84 million boardings each year, and that number is only expected to grow as ridership continues to grow, and we add to the SeaBus fleet.

Read more »

2017—a record year for transit ridership in Metro Vancouver

Thank you to our customers for choosing us to get around in 2017!

In 2017, ridership in Metro Vancouver reached a record-breaking 407 million boardings! That’s a 5.7 per cent increase over 2016.

Not only that, the number of journeys in the system reached 247 million—another record and 5.8 per cent increase over the year before! Read more »

Laying the keel on our new SeaBus

In case you haven’t heard, Metro Vancouver is getting a new SeaBus! We recently marked a very important milestone in the ship’s construction. TransLink and Damen Shipyards, the SeaBus’s builder, held a keel-laying ceremony in the Netherlands where the vessel is being built.

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Year in Review: a look at some of TransLink’s 2017 milestones

As 2017 comes to a close, The Buzzer blog’s taking a look at some of TransLink’s milestones from the year that was!

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Ahoy mateys! Construction begins for Metro Vancouver’s newest SeaBus

New SeaBus

Last week we shared this little gem with you on Facebook and Instagram and asked you to guess what it was. Your answers were amazing!

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Where do our transit vehicles sleep at night?

Buses all settled and snuggled in for the night!

Our transit vehicles spend their days moving many people around Metro Vancouver, but have you ever wondered what happens to them after a long day of work? Each night, our SkyTrain vehicles, SeaBus vessels, buses and West Coast Express trains return to their homes for a well-deserved rest before they gear up for another busy day.

Read more »

Fun poll results: Your favourite summer spots to visit with transit

The results are in! We asked you what your favourite summer spot is to visit with transit and with 27 per cent of votes, Stanley Park is your favourite summer spot!

Coming in second and not too far behind with 20 per cent of votes is “Other”. Granville Island and New Westminster River Market both tied for third place with 14 per cent of votes each.

If you answered other, where do you love to go with transit in the summer? Summer isn’t over yet so comment below and let us know!

Following the top three summer destinations are White Pine Beach and Lonsdale Quay, each with eight per cent of votes, Queen Elizabeth Park with four per cent of votes, and Kitsilano Beach and Capilano Suspension Bridge coming in with three per cent of votes.

Thanks to everyone for voting!

If you have an idea for a poll, comment below or email thebuzzer@translink.ca!

Author: Christina Jakopin

I Love Transit week 2017 is coming!!

Our favourite week of the year is quickly approaching! I Love Transit Week! Since 2009, we have shared interesting stories celebrating our riders, transit enthusiasts and all the things we love about transit over the course of a special week dedicated to just that, our love of transit!

In the past, we’ve celebrated I Love Transit with a vintage bus, a marriage and so much more! This year, we have a bus load of more fun transit love, appreciation and stories to share with you.

Read more »

Your Guide to B.C. Day Holiday Service, Pride, Celebration of Light and more!

B.C. day is August 7 and that means a long weekend packed with events and of course, holiday transit service!

What’s happening this BC Day long weekend?

Honda Celebration of Light

The Honda Celebration of Light is one of Vancouver’s largest and most well-known festivals, and is recognized as the longest-running offshore fireworks competitions in the world. You can watch Canada put on a magical display of light on Saturday, August 5. For everything you need to know about the Celebration of Light, take a look here and here.

Vancouver Pride Festival

Vancouver Pride Week is on to paint the city in rainbows and celebrate the LGBTQ2+ community.

The Davie Street Block Party takes place on Friday, August 4 from 6 p.m. until midnight along Davie Street, between Burrard Street and Jervis Street.

Starting at 11 a.m., the Sunset Beach Festival happens on Sunday, August 6 at Sunset Beach.

One of Vancouver’s most impressive parades, the Pride Parade, takes place on Sunday, August 6 at noon at the corner of Robson Street and Thurlow Street. It proceeds west along Robson Street, then south down Denman Street and finally along Beach Avenue before finishing at Sunset Beach.

Look out for us in this historical, 1937 Hayes Anderson in the Pride Parade!

Harmony Arts Festival

The Harmony Arts Festival is a ten day long arts festival that begins this August long weekend on Friday, August 4. The festival is free and takes place in West Vancouver, along the water between Ambleside and John Lawson Park. The festival features live music, free nightly movies and art displays. To learn more, check out the Harmony Arts Festival website.

White Rock Sea Festival

Complete with live music, a torchlight parade, beachside yoga and fireworks, White Rock’s free Sea Festival takes place from 10 a.m. until 10 p.m. on Saturday, August 5 and Sunday, August 6. For a complete list of activities and more information, go to White Rock Sea Festival.

Service Information

Celebration of Light Service

There will be added service for the finale of the Celebration of Light on Saturday, August 5. For more information on service changes, take a look here and be sure to check out our Buzzer blog post here for everything you need to know to have a fun and safe time at the Celebration of Light!

Vancouver Pride Parade

On Sunday, August 6 SkyTrain will have increased midday service from 8:30 a.m. until approximately 3 p.m. and will then move to the Sunday/Holiday schedule.

The Seabus and the Canada Line will operate regular Sunday hours and service.

Busses will operate regular Sunday hours and service, however there will be route changes to the 5 Robson and the 6 Davie to accommodate the parade route.

B.C. Day 

On Monday, August 7, Bus, SkyTrain, Canada Line and SeaBus services will operate on a Sunday/Holiday schedule. The West Coast Express will not operate.

Transit Tip: Holiday fares will be in effect. You only need a one-zone fare to travel across all zones!

Know before you go! For full detours and maps, visit translink.ca/alerts.
Help us plan your transit trip by using Trip Planner.
Have questions on the go? Tweet @TransLink or call us at 604.953.3333.

Author: Christina Jakopin

2016 Transit Service Performance Review: what are the top five routes in your area?

Last week, TransLink released the 2016 Transit Service Performance Review, a comprehensive look at ridership and service productivity for bus, SeaBus, SkyTrain and West Coast Express.

We know there’s tons of information in there to wade through so we’re back this week to share with you a couple more tidbits about boardings from the report!

What is a boarding?  A boarding is considered each time a passenger enters a fare paid zone using Compass fare media or any other proof of payment.

Read more »

Gearing up for a fun and safe Celebration of Light 2017 – Everything you need to know!

Each summer locals and tourists alike make their way to English Bay, the West End and Kits Point to be treated to the spectacular Honda Celebration of Light fireworks.

This year, starting at 10 p.m. each evening, the Celebration of Light will take place on:

  • Saturday, July 29 – Japan
  • Wednesday, August 2 – UK
  • Saturday, August 5 – Canada

More than 20,000 people take transit to and from the event each night, so it’s a good idea to plan ahead. Keep reading to familiarize yourself with everything you need to know to have a fun and safe evening at the Celebration of Light!

Increased Service

To get you to the fireworks in the safest and most convenient fashion, we have added additional bus and train service. For more information, take a look here.

TransLink Ambassadors

Do you have a question? Wondering which bus will get you to your destination or where the nearest SkyTrain station is? TransLink’s Ambassadors are here to help you! They have oodles of information to answer any questions that you have about the transit system. Word on the street is that they also come equipped with maps of the transit network.

Make sure to keep your eyes peeled for our TransLink Ambassadors, dressed in blue TravelSmart golf shirts! They will be out and about, at the Community Engagement Bus and at SkyTrain stations such as Burrard, Waterfront and Granville from 3:30 p.m. until 11:30 p.m.

Community Engagement Bus

You’ll also want to take in TransLink’s community engagement bus – it’s bright, playful and definitely hard to miss! Outreach teams will be on and around the bus to answer any transit related questions you may have! You can find the community engagement bus at Second Beach from 2 p.m. until 9 p.m. each night of the celebrations.

Transit Police

There will be additional Transit Police out and about to ensure everyone gets to and from their destinations safely! Our Transit Police have a mobile-friendly website to make it easy for you to say something, when you see something.

By visiting transitpolice.ca you are able to discreetly report a non-emergency police issue, contact us, download the SeeSay app or text 87-77-77.

 To stay up to date, you can follow along with a couple of our Transit Police for live tweets:

FYI: Since there will be an increase in riders on transit, take a look at our safety tips section to help keep yourself and your belongings safe while on transit.

Stay in the loop!

For more details, visit hondacelebrationoflight.com. For day-of information about the event, check Twitter at: @TransLink, @CityofVancouver, @VancouverPD, @VanFireRescue, @CelebOfLight. You can also follow along by using or searching the hashtag #CelebofLight.

Author: Christina Jakopin