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Translink Buzzer Blog

Category: SkyTrain

LTE wireless connectivity arrives for Freedom Mobile customers in SkyTrain’s Dunsmuir Tunnel

Customers disembark the SkyTrain

Freedom Mobile customers now have access to fast LTE service at Waterfront, Burrard, Granville and Stadium–Chinatown stations, as well as in the Dunsmuir Tunnel that connects them!

We’re excited more customers will now be able to email, text, stream music and surf the web through one of the busiest sections of the SkyTrain network. It’s all part of our commitment to improve the customer experience.

TransLink and Freedom Mobile are working to expand wireless connectivity throughout the SkyTrain network so Freedom Mobile can have access throughout their commute.

“The tunnel between Waterfront and Stadium–Chinatown stations is one of the busiest SkyTrain sections, so we’re pleased to have partnered with Freedom Mobile to offer wireless connectivity to our mutual customers throughout their downtown ride. We know that uninterrupted connectivity is important to transit users and we’re pleased that these kinds of partnerships can improve our customers’ experience at no cost to transit customers or taxpayers.”

—Derrick Cheung, TransLink’s vice-president of strategic sourcing and real estate

This is the latest initiative TransLink and Shaw Communications, Freedom Mobile’s owner, has worked on together to improve the customer experience. We partnered to bring Shaw Go WiFi to the SeaBus terminals in 2015 before expanding it to include the SeaBus fleet in 2016.

Last December, Rogers completed installing cellular-network infrastructure, bringing LTE wireless connectivity to Rogers and Fido customers throughout the entire SkyTrain network.

Get involved! Take this international benchmarking survey for bus and SkyTrain until May 7, 2018

TransLink is a part of the International Bus Benchmarking Group (IBBG) and CoMET and Nova benchmarking groups, which measure the performance of larger transit agencies across the globe.

Each year, we ask our riders to participate in benchmarking surveys that help us look at best practices, customer satisfaction and performance measurements. Your feedback is extremely important to help make our bus and SkyTrain service better than ever!

Read more »

Capture Photography Festival exhibits returns to SkyTrain stations

The new art installation at Stadium–Chinatown Station, titled Qimash and by interdisciplinary artist Durrah Alsaif, as part of the 2018 Capture Photography Festival.

If you’ve taken the SkyTrain recently, you may have noticed captivating new public art installations at the Expo Line’s Stadium–Chinatown Station, and select Canada Line stations between Waterfront and Richmond–Brighouse!

TransLink is once again teaming up with the Capture Photography Festival, running from April 3 to 30, and installing a public art piece on our SkyTrain system. Public art is a key element to creating a welcoming environment, encourages community connections and encourages gathering places which help reduce crime and vandalism.

This year’s temporary installation at Stadium–Chinatown Station is called Qimash by interdisciplinary artist Durrah Alsaif, a Kwantlen Polytechnic University graduate:

In Qimash, Alsaif investigates [the blurring of lines between culture, tradition, and religion in the Middle East], which is considered culturally taboo in her home country [Saudi Arabia]. Initially taking place as a performance and now reformatted as a series of photographs designed for a public artwork, Qimash explores the symbolic action of adorning oneself with the Islamic religious garment worn by women—the hijab—while her performance juxtaposes ownership of cultural identity with absurdity, discomfort, and immobility. Through this cumulative gesture, Alsaif urges us to consider the symbolic weight of the hijab and its nuanced significance to the individual women that wear them.

Qimash will be on display at the station until March 31, 2019. It replaces Alinka Echeverría‘s Precession of the Feminine, which was installed as part of last year’s Capture Photography Festival.

On the Canada Line, work from ten different artists are being featured at Waterfront, Vancouver City Centre, Olympic Village, Broadway–City Hall, King Edward, Marine Drive, Bridgeport, Aberdeen, Lansdowne and Richmond–Brighouse stations. They will be on display until September 1, 2018.

Visit capturephotofest.com/public-installations to learn more about the Capture Photography Festival’s public art installations!

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New fare gates are coming to Granville Station’s Dunsmuir Street entrance

Granville Station’s Dunsmuir Street entrance and elevator will be closed from the end of service on Thursday, March 29 and will reopen for the start of service on Tuesday, April 3 so crews can add two new fare gates to the station. (Photo: GoToVan/Flickr)

More than 40,000 customers use Granville Station every day, making it one of our busiest stations on the system!

That’s why we’ll be adding two additional fare gates to the Dunsmuir Street entrance to ensure it continues to meet the needs of our growing ridership.

The Dunsmuir Street entrance will close and there will be no elevator service at the station from the end of service on Thursday, March 29 until the start of service on Tuesday, April 3 so crews can install the new fare gates.

During the closure, customers can access the station through both the Granville Street and Seymour Street entrances. Expo Line customers requiring the use of an elevator will need to go to Stadium–Chinatown Station or Burrard Station. SkyTrain Attendants will be present at Granville Station to assist customers during the work.

We recognize that this is an impact to our customers and we thank everyone for their patience while we improve capacity at Granville Station.

Passengers are encouraged to visit translink.ca/alerts for the latest updates.

Bikes are now allowed at Metrotown Station

The rebuilt east stationhouse at Metrotown Station!

Exciting news for our multi-modal commuters—bikes are now allowed at Metrotown Station!

Recently, the rebuilt east stationhouse at Metrotown Station opened with four new escalators, further improving passenger flow and access at the station. With all three stationhouses now open (west opened in July 2017 and centre opened in March 2017), we have more capacity than ever before at the station!

As a reminder, customers with bikes will need to enter and exit through the centre stationhouse where elevators are available for use. The east and west stationhouses have escalators only and bikes are not permitted due to safety concerns. Please be mindful of the bicycle restrictions in place that affect when and how many bikes are allowed on SkyTrain during varying times of day.

This is just the beginning! Work is expected to be fully complete at Metrotown Station later this spring, including a new Bike Parkade!

Bike Parkades are secure facilities where customers who ride bikes to or from transit can lock their bike for the day. The parkade can be accessed with a registered Compass Card 24 hours a day, 7 days a week, for $1 per use (per day) to a maximum of $8 per calendar month.

For more details on tips and guidelines around bikes on transit, please visit translink.ca/bikesontransit.

Author: Allen Tung

Big News! SkyTrain cars are arriving ahead of schedule!

 

Today marks yet another great day for transit in Metro Vancouver as TransLink CEO Kevin Desmond, along with members of the federal and provincial government, announced the early arrival of new SkyTrain cars for our system!

The deal was inked on a cold day in 2016, as part of funding provided through Phase 1 of the Mayors’ 10-year Vision. Today, the big news is that 28 additional Expo and Millennium Line SkyTrain cars will arrive by the end of 2019! That’s three years ahead of schedule!

Read more »

2017—a record year for transit ridership in Metro Vancouver

Thank you to our customers for choosing us to get around in 2017!

In 2017, ridership in Metro Vancouver reached a record-breaking 407 million boardings! That’s a 5.7 per cent increase over 2016.

Not only that, the number of journeys in the system reached 247 million—another record and 5.8 per cent increase over the year before! Read more »

Connect to Evo Car Share at Braid and Columbia SkyTrain stations

The reserved parking stalls for Evo cars at Braid Station.

A new partnership is making it easier for our customers to connect with Evo‘s carsharing services!

Braid and Columbia SkyTrain stations now have four dedicated parking stalls each for Evo vehicles. Evo has also expanded their Home Zone in New Westminster to include Braid Station.

The parking stalls at Braid Station are located in the parking lot across from the entrance. At Columbia Station, the stalls are located east of the station at the corner of Blackwood Street and Clarkson Street.

This partnership is the latest to make carsharing more accessible for our customers by providing them more options for that first and last kilometre of a journey. Last year, we partnered with Modo to establish parking spots for its vehicles at six SkyTrain stations.

Carsharing services play an important role in keeping Metro Vancouver a livable city by giving people alternatives to owning cars. Having carsharing at SkyTrain stations is a great way to encourage people to use transit, walk and cycle, while still having the option to use a car when needed.

Author: Allen Tung

Did you know there’s a time capsule at New Westminster Station?

Premier Bill Bennett seals commemorative time capsule as Ontario Premier David Peterson and
New Westminster Mayor Tom Baker look on.

Our Transit History section just scratches the surface of what we have in The Buzzer archives, which includes eight issues of the Vancouver Regional Rapid Transit Project Quarterly.

The 12-page Winter 1986 edition, released a month after SkyTrain’s opening, contained a myriad of photos and stories touting the launch of Vancouver’s first rapid transit system. Perhaps, the most interesting tidbit is the existence of a time capsule.

Mhmm, that’s right! A stainless steel time capsule, sealed by then-B.C. premier Bill Bennett, was buried at New Westminster Station. It will be opened in 2085—a hundred years after SkyTrain opened.

Luckily, we won’t have to wait until 2085 to find out what’s inside!

According to quarterly, it includes the names of the 5,000 people that built SkyTrain and a letter from Bennett to the British Columbians that will open the capsule. He writes,

[The inauguration of SkyTrain is] a milestone as important as the arrival in 1885 of the first transcontinental passenger train in British Columbia. The documents which accompany this letter in the time capsule are the essential records relating to the design and construction of SkyTrain and represent the creative efforts of thousands of British Columbian and Canadian architects, engineers, construction workers, planners-and designers. Together, we have shown the world what imagination and determination can achieve.

Also inside:

…the opening day commemorative editions of the Vancouver Sun and Province, which contained special SkyTrain supplements, a copy of the rapid transit film, Going to Town, a filmed message from Grace M. McCarthy, minister responsible for the project, one of the invitations to the SkyTrain opening ceremonies, and a copy of each of the seven quarterly reports of the Rapid Transit Project.

Also, luckily, we have a copy of Going to Town uploaded to our YouTube account! Watch it here.

Year in Review: an update on the Expo Line SkyTrain station upgrades

A major milestone for Metrotown Station this year as both the centre and west stationhouses opened!

It’s the most wonderful time of the year! A time to look back at the past twelve months and take stock of all that we’ve accomplished…like making tremendous progress on four Expo Line SkyTrain Station upgrades!

In order to ensure we continue to meet the needs of our customers and the entire region for years to come, these four stations are currently being upgraded to improve station accessibility, capacity, safety and security. Read more »

Year in Review: a look at some of TransLink’s 2017 milestones

As 2017 comes to a close, The Buzzer blog’s taking a look at some of TransLink’s milestones from the year that was!

Read more »

Going the distance. Rogers LTE wireless comes to the Burquitlam Tunnel

Mark II staredown. #mytranslink #vancouver #translink #transit #skytrain

A post shared by Adam Ulrich Rinne (@atomadam90) on

Earlier this week, Rogers completed installation of the LTE wireless network in the 2.5 km Burquitlam Tunnel on the Evergreen Extension. This marks the last section of SkyTrain that was without cell coverage since service expanded to the Dunsmuir and Edmonds tunnels in July 2016, and New Westminster this past August.

Read more »

Bridgeport Station bus bays are on the move!

Bridgeport Station bus passengers can expect a change in where they catch their bus starting December 22, 2017. 

Read more »

Happy 32nd birthday, SkyTrain!

SkyTrain bursts through a banner on its very first day in service: Dec 11, 1985!

It’s birthday time, again!

Thirty-two years ago today, Premier Bill Bennett proudly announced the opening of SkyTrain, forever changing the face of transit for Metro Vancouver! Rides were free for the first eight days while SkyTrain staff worked out any glitches on the system.

According to the Vancouver Sun newspaper, on opening day there were “bands, balloons, political speeches and a crowd of admiring fans” as vehicle 049 smashed through “five colourful banners stretched across the tracks and glided to a halt at Waterfront Station” (“Bands, Balloons, Fans and Glitter,” Vancouver Sun, Final Edition, Wednesday, December 11, 1985).

Nearly a month later, SkyTrain would mark its official launch with the start of regular service on January 3rd, 1986.

Let’s look at some of our major milestones of the last 32 years:

  • 1986: SkyTrain opens for regular revenue service between Vancouver and New Westminster
  • 1989–1994: Three Expo Line expansion projects are built adding service to Surrey with King George as the terminus station
  • 2002: Millennium Line officially opens operating along the Expo Line to New Westminster Station and adding new service between Columbia and Commercial-Broadway
  • 2006: Millennium Line service is extended to its current terminus station, VCC-Clark
  • 2009: Canada Line opens, connecting downtown Vancouver with Richmond and the Vancouver international airport
  • 2016: Millennium Line Evergreen Extension opens connecting the Tri-Cities to the existing SkyTrain system, regional bus network, and West Coast Express

Happy Birthday, SkyTrain!

Photo: Rob Chew/Bob Webster

Photo: Rob Chew/Bob Webster

The 1985 SkyTrain system map

The Bike Parkade at Joyce–Collingwood Station is now open!

The Bike Parkade at Joyce–Collingwood Station is now open!

Exciting news for our customers that start their journey by cycling. A Bike Parkade is now open at Joyce–Collingwood Station, so come park your bike with us!

There are spots for 50 bikes inside the Bike Parkade and there’s additional (unsecured) capacity outside. Use of the parkades only costs $1 per day per use, up to $8 per month! That means after eight uses, it’s free for the rest of the month.

Never used our Bike Parkades before? It’s super easy. If you haven’t already, register your Compass Card at compasscard.ca, and go to the bottom of the “My Cards” tab under “My Programs,” to enroll.

At the station, tap your Compass Card to gain access to the Bike Parkade and don’t forget to bring a lock to secure your bike to the rack.

Learn more about our Bike Parkades at translink.ca/bikeparkade.