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Category: SkyTrain

First phase of running rail replace work complete!

You may have noticed in the past few months that the Expo Line has been undergoing some major maintenance work!

As part of that maintenance, we have been replacing major sections of rail along the 30 year old track.

The first phase of the work began last August and has just been completed – replacing 4,550 linear metres of rail at three locations.

Here’s what has been replaced so far:

  • 700 linear metres of rail along the outbound curve east of Edmonds Station
  • 950 linear metres of rail along the inbound curve west of Edmonds Station
  • 2,900 linear metres of rail along the S-curve between Commercial–Broadway and Main Street –Science World stations.

We will be continuing the rail replacement work this summer.

This work is critical to keeping our system in a good state of repair.

Thanks for your patience while we complete this necessary maintenance on the SkyTrain system!

Author: Jordan Keim

Main Street-Science World Station upgrades are now complete!

The finishing touches are all done at Main Street-Science World Station! Much has changed. With a growing region and the introduction of Compass we needed to lengthen the stationhouse and install fare gates. While we were at it, we improved accessibility, visibility and safety and added the secure bike parkade. Check out all the details in the video, when we blogged about it last and on the TransLink website.

Main Street-Science World Station isn’t the only transit property getting a facelift. Upgrades are also underway at Joyce-Collingwood, Commercial-Broadway, Metrotown and New Westminster Station. It’s all part of the Expo Upgrade Strategy.

 

Have you seen or used the upgraded Main Street–Science World Station?
What do you think? Be sure to comment below and let us know!

 

Author: Robert Willis

Testing all gates closed at Edmonds Station today

All is going well will all gates closed today!

All is going well with all gates closed today!

As we move along with phasing in the Compass Card system, we’re constantly testing all aspects of the cards, fare gates and readers. Today, we’re testing having all the fare gates closed at Edmonds Station. No worries – it’s just a one-day test! We will have SkyTrain Attendants, Customer Service Attendants and supervisors on both sides of the fare gates to make sure everyone is able to get through. If you show up to the fare gates using old fare media (FareSavers or bus tickets), staff will replace it with a Compass Ticket.

Besides seeing how closing all fare gates goes in general, part of the test is to track the amount of old media being exchanged for Compass products. We will use the information to develop additional plans and schedules to use when implementing full station gate closures throughout the system.

Since November of last year all stations have had a least one Compass fare gate closed to both incentivize using Compass and to allow for both fare media to be used on the SkyTrain system. After all, a closed fare gate is the best reminder to tap in and tap out.

As we move closer to full gate closures on the system you may see more tests like today’s. But don’t worry. We’ll give you all fair warning and will have staff on hand, like we are today, to make sure the transition goes smoothly.

 

Superhero on the system!

Superheroes are among us and apparently they are racing SkyTrains!

Here’s the gist:

Our regional Deadpool (aka Nathan MC) leaves a SkyTrain at Waterfront then races towards Granville to see if he can catch the very same train he was on before!

Does he make it? You’ll have to watch and see!

Spoiler alert: he’s a Compass Card user. Thanks for tapping in and out!

**Although this is a very fun video, remember to be safe when you’re using our system. Please walk on all platforms and stairs to ensure everyone’s safety.**

Author: Adrienne Coling

Joyce-Collingwood SkyTrain station is about to get a makeover!

Joyce

Artist rendering of Joyce-Collingwood station

We’re about to start our much needed upgrades to Joyce-Collingwood Station.

Once complete, the upgrades will improve accessibility, capacity, safety and security at the fourth busiest Expo Line station outside of Downtown Vancouver.

Some of the changes you will see

  • New elevator and up and down escalators in the east stationhouse.
  • Improved station design with better lighting and visibility.
  • Better integration with the community for easier SkyTrain connections.

Project status

On site setup is expected to begin late this month.

During the first few weeks, equipment will be brought in and hoarding (fencing) will be installed around work areas. Construction is expected to continue until fall 2017.

What to expect as construction begins

Construction impacts include noise, traffic disruptions, and changes to SkyTrain service and station access. Our top priority is the safety of the public, passengers, employees, and contractors.

Work will be focused on the east stationhouse. Ongoing information about construction impacts can be found on the Joyce-Collingwood Station Upgrades page. Please note that timelines are subject to change based on construction activity.

  • Beginning in late-January, hoarding (fencing) will be installed on the platform and outside the east stationhouse, which will affect how you can enter and exit the stationhouse. Watch for entrance/exit signs to help you get around.
  • A temporary staircase will be built in the east stationhouse in February. Once complete, you’ll only be able to exit the east stationhouse until construction is complete fall 2017. Use the west stationhouse to enter the station, and watch for signs to help you get around.
  • Single tracking of SkyTrains in the area may be required.
  • Neighbours of the station can expect varying levels of nighttime noise while trains aren’t operating. Notifications will be sent in advance of particularly noisy work.

Got questions? We’re here to help!

Customer Service: 604.953.3333
Monday to Friday: 4 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.
Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 4 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information visit: www.translink.ca/joyce or www.translink.ca/customerservice.

An update from Commercial-Broadway Station construction!

Summary of Phase 2 upgrades at Commercial-Broadway Station

Summary of Phase 2 upgrades at Commercial-Broadway Station

Construction is well underway at Commercial-Broadway Station!

Upgrades to the station will improve accessibility, capacity, safety and security at one of the busiest stations in the SkyTrain system.

Some of the changes you will see

  • An additional platform for Expo Line trains, a widened crossing over the Grandview Cut and a new walkway over Broadway to enable the system to expand for future customers as our region grows.
  • New elevators, stairs and up and down escalators to improve access and passenger flow for customers.
  • Updated design features to improve safety and security for all our customers.
  • Better integration with the surrounding community to make it easier to connect to and from the SkyTrain system.

Since construction work began in April, crews have been working on the Broadway east stationhouse and within the Grandview Cut constructing the new pedestrian crossing.

Work in the Grandview Cut includes the excavation for the columns to support the new pedestrian overpass. The clearing, shoring and piling works behind the Shoppers Drug Mart is also complete and the column footing in this area will follow shortly.

Below-grade work for the new Broadway platform is complete including the south column foundation for the Broadway pedestrian overpass. Current works include the forming, rebar and concrete for the new east wall of the station.

Steel fabrication work, including the new pedestrian overpass, is being completed offsite. Structural steel installation works will begin early in 2016 for the east platform of the Broadway station.

Here are a few pictures of station construction:

What to expect moving forward

Our top priority is the safety of the public, passengers, employees, and contractors.

Due to the nature of construction activity, we recognize there will be impacts to the public, including noise, traffic impacts, and changes to SkyTrain service and station access.

Here is a summary of the short-term work that passengers and neighbours can expect:

  • Construction of the new Grandview Cut crossing will continue and the existing overpass will be narrowed.
  • Construction of the new platform east of the existing Broadway guideway will continue. This work includes making cuts to the existing roof beam, erecting new support columns, and removing, reattaching, and in some places demolishing, overhead structures. Much of this work will happen at night due to the close proximity to the SkyTrain guideway.
  • Noise associated with large construction projects, including nighttime work with varying levels of noise while trains are not operating will continue.
  • Westbound 9/N9 and 99 bus stop relocations:
    • From Jan. 21 to March, the westbound 9/N9 and 99 bus stops will move temporarily while we build a new overhead walkway.
    • Bus stops will move several times with most changes happening during the day on weekends. Please follow signs to find your stop.

Thank you for your patience as we complete these much-needed upgrades to Commercial-Broadway Station and stay tuned for additional updates throughout the project!

Got questions? We’re here to help!

Customer Service: 604.953.3333
Monday to Friday: 4 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.
Overnight Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 4 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information visit: www.translink.ca/commercialbroadway or www.translink.ca/customerservice.

Author: Jennifer Morland

Metrotown single tracking begins January 17, 2016

Summary of station upgrades at Metrotown Station

Summary of station upgrades at Metrotown Station

As part of the station upgrades at Metrotown station, work needs to be done to strengthen the platform.

Because of this, SkyTrain will be single tracking at this station as well as Patterson.

Work is scheduled for January 17 to January 28, Sundays through Thursdays from 9pm until the end of service.

During these times the Millennium Line will operate from VCC-Clark to Columbia only.

Please note!

Be sure to allow 12-15 minutes extra travel time on these nights.

The start of work will be delayed on special event evenings to accommodate crowds .

Passengers can stay up-to-date throughout construction by visiting translink.ca/OnTrack.

Author: Adrienne Coling

Free transit on NYE for the 40th year!

This New Year’s Eve, don’t worry about driving or grabbing a pricey taxi because we’ve got your ride (and your fare) covered for the 40th year!

That’s right! We’ve been offering you a safe and free NYE ride since 1975 – the year of Monty Python and The Holy Grail, the very first season of Saturday Night Live and the first year of Dick Clark’s Rockin’ New Year’s Eve!

On December 31, you can ride free from 5 p.m. to end-of-service on all buses, SkyTrain, SeaBus, West Coast Express and HandyDART!

All modes will run on their usual weekday schedule plus some extensions to evening service:

  • Bus — Some routes will offer additional evening/late-night trips. You can check out the New Year’s Eve schedules here.
  • SkyTrain — Service will be extended by one hour and include more frequent trains throughout the evening.
    Last trains:
    – Canada Line to YVR-Airport — 2:05 a.m.
    – Canada Line to Richmond-Brighouse — 2:15 a.m.
    – Millennium Line to VCC-Clark — 1:35 a.m. Customers can also take the last Expo Line train to Commercial-Broadway to transfer to the last Millennium Line train departing at 2:36 a.m. to Lougheed only.
    – Expo Line to King George — 2:20 a.m.
  • SeaBus — Service will be extended by one hour. The last sailing from Lonsdale Quay will be at 2 a.m. and the last from Waterfront will be at 2:20 a.m.
  • West Coast Express —The offer of free transit applies to the 5:30 and 6:20 p.m. trains. The 12:55 TrainBus will be replaced by a 1 p.m. train. All other TrainBuses will depart at their regular times.

On January 1, all transit services will run on a Sunday/holiday schedule.

West Coast Express service will not be in operation on New Year’s Day.

Why not plan your trip now?
Use Trip Planner or call Customer Information at 604.953.3333.

Note: If you need service after midnight, the time must be entered as x-time. For example, put in “1:00x” instead of “1:00am”. This is because we include trips after midnight as a continuation of the previous service day, even though they fall on the next calendar day.

We wish you a very happy and safe New Year’s Eve!

Author: Adrienne Coling

SkyTrain turns 30 today!… (Whaaaaaat?)


Flashback Friday: a SkyTrain promo video from 1984 

Today, on a sunny winter day 30 years ago, Premier Bill Bennett proudly announced the opening of SkyTrain – forever changing the face of transit for Metro Vancouver – crazy, huh?

1985skytrainbanner

SkyTrain bursts through a banner on its very first day in service: Dec 11, 1985!

The inauguration of SkyTrain was huge – so huge in fact, that there were three events in one day (lucky!).

Following the opening ceremony at Waterfront Station, the first SkyTrain car was radioed to the platform, broke through a ceremonious ribbon and then continued its maiden voyage – attending two more celebrations – one at Metrotown Station and the other at New Westminster Station.

The original line – named Expo Line – was a legacy project of Expo ’86 and connected downtown Vancouver, Burnaby and New Westminster. Passengers then had the ability to travel from Waterfront Station to New Westminster Station in just 25 minutes – half the time it would have taken to travel by bus!

Following the December 11, 1985 inauguration, SkyTrain entered free service—the system was launched with huge fanfare and eight days of free rides, before officially going into paid service on January 3, 1986.

Over the coming decades, Metro-Vancouver’s rapid transit system would see exponential growth with extensions to the Expo Line, the creation of the Millennium Line, the addition of the Canada Line and our soon to be Evergreen Extension (an extension of the Millennium Line).

Let’s look at some of our major milestones in the last 30 years:

  • 1986 SkyTrain opens for regular revenue service
  • 1989 – 1994 – three Expo Line expansion projects built – adding service to Surrey with King George Station as the terminus station.
  • 2002 – Millennium Line officially opens – operating along the Expo Line to New Westminster Station and adding new service between Columbia Station and Commercial-Broadway.
  • 2006 – Millennium Line service is extended to its current terminus station, VCC-Clark.
  • 2009 – Canada Line opens connecting downtown Vancouver with Richmond and YVR airport.
  • 2017 – The Evergreen extension of the Millennium Line, connecting Coquitlam and Port Moody, through Burnaby, to Vancouver with a one seat ride, is scheduled to open.

From a modest 22 kilometres track carrying roughly 50,000 passengers a day to 15 stations, SkyTrain has grown to a mammoth rapid transit system. We now operate 68 kilometres of track with 47 stations and transport roughly 250, 000 passengers per day, AND when the Evergreen Extension opens, we will have the longest fully automated rapid transit network in the world – with 79  kilometres of track and 53 stations.

Were you at SkyTrain’s inauguration or at any other of the milestone events or have a favourite memory of SkyTrain? We would love to hear from you – comment below!


Going to Town – 1985 SkyTrain project documentary 

 

Author: Jordan Keim 

Evergreen project tunnel boring is complete!

Tunnel boring from Coquitlam to Port Moody was completed today, marking an important milestone in the Evergreen Line project.

The completion the two-kilometre tunnel means TransLink is one step closer to operating an expanded transit system that will give the people who live here a new and fast option for getting around.

The Evergreen extension is a significant expansion of our integrated transit network. In fact, the full 79 km of SkyTrain means that TransLink will soon operate the world’s longest fully-automated rapid transit system.

We’re hard at work readying our system to ensure that customers have an easy transition when we integrate the Evergreen extension into the SkyTrain network. We’re:

  • Determining how to integrate bus services with the expanded SkyTrain network;
  • Testing train control software and new tracks;
  • Readying staff to support our customers when Evergreen opens; and
  • Developing operating plans, schedules and information for customers.

The Evergreen project is an example of all levels of government coming together to invest in much needed transportation infrastructure to support and shape growth in the region.

We applaud the Government of Canada and the Province of British Columbia for all the hard work that has been put into this project to date.

Thank you to our passengers and neighbours for their continued patience and support throughout the construction of the Evergreen extension.

We look forward to having you ride with us in the near future!

Author: Laura Tennant

 

 

November 24, 2015 SkyTrain disruption

Hi all! Here’s a bit of info about yesterday’s SkyTrain disruption which affected service between Broadway-Commercial and Waterfront stations. The power-rail-collector shoe on a train was damaged and subsequently caused a power outage on that portion of the system. See image below.

Damaged power-rail-collector shoe

Damaged power-rail-collector shoe

A SkyTrain Attendant was at the problem train within minutes of the problem occurring and all passengers on the affected train were safely evacuated within an hour. The area was powered down, brakes applied, and a second train was pulled up alongside the train to evacuate and move the passengers to a station.

Up to 69 extra shuttle buses were put in place between Commercial-Broadway and Waterfront stations. Extra staff were deployed to stations to assist customers and provide information. Additional Canada Line trains were added to assist with greater volumes as people sought alternate routes out of the downtown core. Additional Transit Security and Transit Police were at stations to ensure passenger safety and crowd control.

We know this was a huge inconvenience for our riders. We thank our riders for their patience and the media for their help in disseminating information to our customers during this incident.

I’m off to the SkyTrain Operations and Maintenance Centre shortly and will be updating this post will more info later today.

 

More Compass fare gates closing at SkyTrain stations this weekend!

2015-09-29 Singe-Gate-Closed-640x498

You’ll be able to try our more gates starting this weekend!

As we mentioned in our last Compass post, over the next two weekends, we’re closing additional fare gates at SkyTrain stations across the Millennium and Expo Lines.

For start of service on November 21 and 28, you may find more closed gates at your station.

This is BIG news because after the work is completed on the 28th, there will be about 50% of all fare gates on SkyTrain closed!

What do we mean by closed? I’ll tell you!

It means that the gate paddles will be set in the closed position and when tapped with a Compass Card or Compass Ticket, the gate will open allowing you to pass through.

By December, 98 out of the 197 gates will be closed on the Expo Line and 30 out of 74 gates will be closed on the Millennium Line.

An accessible gate will remain open at all stations until Compass is completely rolled out to everyone.

Bonus! More closed gates are a great reminder to tap in and out on rail and SeaBus.

So, get out there and start tap, tap, tapping!

Check out all the ways you can learn more about Compass and get tapping!
Order cards: compasscard.ca or 604.398.2042 or toll-free at 1-888-207-4055
View our Compass 101 video playlist: youtube.com/translink
Have questions? Ask away at askcompass.ca!

Author: Adrienne Coling

Running rail replacement continues this Sunday, November 15 2015

This next and final round of rail replacement is a continuation of the work we did this summer.

The final phase of running rail replacement work will begin this Sunday, November 15 and continue until early 2016.

Work has been underway since August to replace 4,550 linear metres of 30-year-old SkyTrain track on the Expo Line.

This work is critical to keeping the system safe and reliable for our riders now and in the years to come.

After months of work, the last 1,450 linear metres of track are set to be completed.

To make this rail replacement less of a headache for our riders we are keeping trains and tracks in service while crews work during non-peak hours.

However, beginning Sunday, November 15 and continuing for several months, customers should expect delays on the Millennium and Expo lines from Sunday through Thursday starting at 9 p.m. and continuing until end of service.

Here’s a quick rundown:

Where is the rail being replaced?

  • In-bound Commercial-Broadway curve

When?

  • Nov.15 to early 2016 – Sunday to Thursday, 9 p.m. to end of service

How will service be impacted?

  • Expo Line service will single track at Commercial-Broadway and Main Street-Science World stations while crews replace rail west of Commercial-Broadway Station.
  • Millennium Line will operate between VCC Clark and Columbia stations only
  • Customers travelling with bicycles should try to travel before 9 p.m. or after 10 p.m. when trains are busiest.
  • Customers should plan for at least 20 minutes of extra travel time while crews are working.
  • Crews will not be working between Dec. 12 and Jan. 2.

Author: Laura Tennant

Yesterday’s Expo Line service disruption

The Expo Line had a disruption in service yesterday

The Expo Line had a disruption in service yesterday

There was a disruption in service on the Expo SkyTrain Line yesterday night shortly after 6 pm. The cause of the disruption is still being investigated. Extra personnel were on the scene quickly to fix the issue and get people moving between stations with added buses. Expo Line service was fully resumed before 9pm last night.

For more info, please see the Oct 24, 2015 Expo Line Service Disruption media advisory.

Rider Alert: Expo Line single tracking on October 17, 2015

Vehicle-on-track
This weekend on October 17, SkyTrain service on the Expo Line will be reduced from 9 p.m. to end of service between Nanaimo and Stadium-Chinatown stations as we replace fibre optic cables.

During this time, Millennium Line will operate between VCC Clark and Columbia stations only.

This particular evening was chosen because there are no scheduled events at BC Place or Rogers Arena.

However, significant delays up to 20 minutes are expected so please plan accordingly!

Thank you for your patience while we perform maintenance to keep our system safe and reliable.

Keep up to date on service with our Twitter team @TransLink
and visit our alerts page.