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Translink Buzzer Blog

Category: SkyTrain

All you need is love. Jeff and Nathaly get married on SkyTrain!

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Congratulations Nathaly and Jeff!

Congratulations Nathaly and Jeff!

We have had some pretty cool events happen on SkyTrain.

There has been the live opera train, filming of many different TV shows and movies (including an intense Ben Affleck being narrowly missed by a Mark II), Halloween parties, no pants rides and more!

But this, this is something truly special.

Today, Nathaly and Jeff got married on our SkyTrain!

Read more about this lovely couple’s story in their own words:

You could say that our meeting on the Canada Line three years ago was a coming together of a lot of things that were going on in our lives at the time. We both used public transit. Realizing that it was a much better way to travel in the city. But, more importantly, we were both aware of how hard it had become to connect with people in Vancouver – ask any single person in the city and they will agree – plus how much of life we were missing out on by being buried into the screens of our cell phones.

Jeff was travelling from a day of business meetings in Richmond and bound for Vancouver.

Nathaly was researching a new job opportunity South of the city and was making her way downtown on the Canada Line.

Both of us had made a decision that day to make sure that we had a looked around, put the smart phones away and become the change we wanted to see in people in the city.

Nathaly was OK being that weird person that opens doors and looks at people in the eye and Jeff was going to smile.

Jeff was sitting two seat rows back from the door on the train facing the door. He was wearing a suit. Nathaly entered the train as the door opened wearing a stunning blue dress. Their eyes met. There was a connection from the past, a feeling almost familiar.

Both of them had come across each other during Nathaly’s tenure at the Four Seasons Hotel, a place that Jeff had frequented as well. Nathaly was the first to move forward with a simple, “Hi, I know you…” Three stations later and three years after that an “on-line” marriage is planned.

We didn’t dream of getting married on a train. The idea came up in very whimsical fashion, way before our engagement, after encountering a group of people that were going to “party” on the train to celebrate Halloween. We thought “Hey…wouldn’t that be fun?” We also thought it would be a lovely way to honour the way we met three years earlier.

Talk about I Love Transit!!

Nathaly and Jeff even invited us along to witness their big day as they exchanged vows on a white (of course) Mark II train at Stadium–Chinatown Station.

It was our honour to share in this awesome and unique wedding day.

Take a look at some of the SkyTrain matrimonial magic!

Author: Adrienne Coling

That’s a wrap! The Mark III enters service

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What a beaut!

August 18th, 2016 “marks” another momentous day in SkyTrain history. The highly anticipated Mark III entered revenue service for the first time and it wasn’t without fanfare!

If you’re as excited as we were about its arrival, you likely followed the Mark III’s journey across the country, endeavoured to #SpotTheMarkIII during system testing, entered our contest to become a Mark III VIP, or stopped by in person to take the inaugural ride.

If not, don’t you worry – you can catch all that you may have missed right here!

Watch as SkyTrain President & General Manager Vivienne King and TransLink CEO Kevin Desmond welcomed the new Mark III into Waterfront station.

If you haven’t had a chance to already, get up close and personal by checking out the behind the scenes tour with Chris Morris, our resident Mark III expert and Director of Engineering Assets at BCRTC.

But wait, there’s more!

Below is a gallery of some of the photos “mark”-ing the special day.

Make sure to check out Facebook and Instagram for even more!

This Mark III is now in regular service and will be joined shortly by its sibling Mark III SkyTrains once they have completed their testing and are rail ready!

Author: Sarah Kertcher

An update on Metrotown Station upgrades

West Stationhouse loop truss

West Stationhouse loop truss

***UPDATE:

Construction crews were successfully able to lift the first of two loop trusses into place in the early hours this morning! Therefore, Metrotown Station will remain open and shuttle buses between Patterson and Royal Oak stations will no longer be required this weekend.

The lifting of the second loop truss on September 9 and 10 will go ahead as planned and SkyTrain will not run between Patterson and Royal Oak stations after 11 p.m. on Friday, Sept. 9 and after midnight on Saturday, Sept. 10.

Please note single-tracking as part of regular SkyTrain maintenance will continue. For more information, visit translink.ca/alerts.


As you are likely aware, upgrades to Metrotown Station are well underway that will improve accessibility, capacity, safety and security at one of the busiest stations on the SkyTrain system.

What’s new

  • New escalators, stairs and elevators to improve access for all our customers.
  • More access to and from the platforms to enable the system to expand for future customers, particularly as the region grows.
  • Updated design features to improve safety and security for all our customers.
  • Better integration with the surrounding community and bus exchange to make it easier for people to connect to and from the SkyTrain system.
  • Improved bus connections.

What’s happening now

Crews have completed assembling the large loop trusses on the ground.

The loop trusses, which will be installed above the west stationhouse as the station’s structural roof, arrived in four separate pieces.

Crews have assembled them on the ground in two pieces. Once fully constructed, the loop truss will weigh approximately 120 tons (240,000lbs) and will be around 64.5 metres (212 feet) in length!

Upcoming work

Construction crews will lift the loop truss, over two weekends: August 26-28 and September 9-10.

In order to lift the 120 ton structure into place, two cranes will be used – a 250 ton crane and a 500 ton crane.

And guess what? We’re going to have a video time lapse of the installation for you!

However, this is some big time work and in order to give crews the time and space they need to safely install the loop truss, SkyTrain will not run between Patterson and Royal Oak stations during the following times:

  • After 11 p.m. on Friday, Aug. 26
  • After midnight on Saturday, Aug. 27
  • After 11 p.m. on Friday, Sept. 9
  • After midnight on Saturday, Sept. 10

Frequent shuttle buses will run between Patterson, Metrotown and Royal Oak stations for customers who want to travel to or from Metrotown Station, eastbound beyond Patterson Station, or westbound beyond Royal Oak Station.

Eastbound train service from Royal Oak Station will also be extended to allow connections from the last train and shuttle bus.

You can find more information at translink.ca/alerts.

Please plan for an additional 15 to 20 minutes of travel time while the work is underway.

Thank you for your patience as we complete these much-needed upgrades to Metrotown Station and stay tuned for additional updates throughout the project.

Contact Us

Have questions? We’re here to listen.

Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.
For more information visit:
translink.ca/metrotown

Author: Jessica Hewitt

Come out and meet the Mark IIIs!

After building, shipping and extensive safety testing, our shiny new Mark III SkyTrains are ready to enter service!

These beauties are fully articulated (you can walk from one end of the train to the other), have more room for standing passengers, wheelchairs, bikes, strollers and riders with luggage, are more environmentally efficient and so much more!

If you want to see more of the new trains, come on out to our Mark III public open house this Thursday – from 11:30 a.m. to 1 p.m.

While our Mark III VIP contest winners will have some extra fun, everyone is invited to see the stationary train on the inbound platform at Waterfront Station before it heads into service.

Remember! This event takes place on the SkyTrain platform so, if you plan to attend, you will need to have proof of valid fare while in the Fare Paid Zone.

Mark III VIP contest

We had 83 entries from riders of all ages with everything from songs to poems, drawings to heartfelt transit stories.

Take a look at just a few of our fantastic winning entries:

Bruce not only rocks a banjo but also met his SO on SkyTrain!

Anat is celebrating 13 years in Canada with a poem about her first ride!

Thirteen years ago that day,
Stepping off of a plane,
Keeping my fears at bay,
Was the knowledge of so much to gain.

Such beauty lay before me,
I scarcely believed,
New memories were forming,
My dreams I have achieved.

That first Skytrain ride,
I will never forget,
It beat back the fear tide,
I stayed here, without regret.

Nine-year-old Kalen tells us all about SkyTrain – and can recite all stations in order!

Alejandro Mejía Greene created this awesome transit-inspired Mark III logo!

Life is full of moments…
Moments are snapshots…
That move from one place to another…

AMG Mark III entry
Thank you to everyone who entered! It truly was a series of difficult choices to select just 20 of you.

Be sure to check out contests coming up for I Love Transit 2016!

The Mark III and I hope to see you on Thursday!

**Update**

Missed the public event?

Take a look at our Facebook LIVE videos:

Author: Adrienne Coling

I Love Transit Week 2016 is coming! Register for kids camp!

buzzer_header_template
transit_camp_2015The week we’ve all been waiting for is almost here! I Love Transit Week is taking place from August 29 to September 2, 2016.

This is a week dedicated to all of the things that we love about Transit – like that time Jarred and Nina tied the knot on the bus or when Annie and Mike got married on the 351 Crescent Beach!

We’ve also celebrated transit through poetry, LEGO, and more!

This year, we have a bus load of fun transit love to share with you, but first we’re excited to announce that I Love Transit Kids Camp is back for its third straight year!

 

Kids! Join us for I Love Transit Camp!

I Love Transit Camp is a once in a lifetime opportunity for kids between the ages of 8 and 12 to get a behind the scenes look at TransLink operating companies’ facilities.

Kids will learn about how transit works and have some fun at the same time! Check out all the fun that was had in 2014 & 2015.

This year’s camp is taking place on Thursday September 1st.

The plan

Meet at Gilmore Station for 9 a.m. then hop on a bus and ride to Burnaby Transit Centre (BTC)!

BTC is home to little known transit operations such as fleet overhaul, where they fix and update almost everything on a bus, including the painting of buses and reupholstering of seats.

We’ll also get a tour of the bus yard with articulated and 40-foot buses!

After that, we’ll have a little lunch then say goodbye to BTC.

Next, we’ll hop on SkyTrain and head to Edmonds Station and walk down to where SkyTrain Operations and Maintenance Centre (OMC) live.

At OMC, campers will get a behind the scenes look at the facility where SkyTrains are maintained and cleaned as well as visit SkyTrain Control! They will also get a chance to use the SkyTrain simulator, ask questions of SkyTrain staff.

Finally, a visit with Transit Police and Transit Security to tell us all about everything they do. I’m told they’ll be bringing their vehicles and a special guest if we are lucky!

We’ll wrap the day up around 4 p.m.

Throughout the day we’ll be taking breaks for fun games and more!

How to take part

Due to safety concerns for both OMC and BTC, we’re only able to take a maximum of 20 people in the camp. That means 10 kids (ages 8-12) and their guardians will be able to participate in the camp.

Interested in a fun day on transit? If you’d like to participate, we’ll need potential transit campers to tell us (in 50 words or less) what they love about transit!

If you like, you can also submit a photo and/or a video as part of your entry. Before you or your little one starts typing or writing, you’ll want to read the participation guidelines.

Send your submissions to thebuzzer@translink.ca with “I Love Transit Camp Kids” in the subject field, or you can mail it to The Buzzer, 400 – 287 Nelson’s Court, New Westminster, BC, V3L 0E7.
Be sure to include the following:

  • Name
  • Age
  • Where you heard about the camp
  • The phone number and name of the guardian you wish to bring with you

The deadline for submissions is August 22.
If you are selected, participation forms are due BEFORE August 26.

Looking for some inspiration for your submission? Check out some past successful applications.

We’re looking forward to learning about why you love transit and to seeing you at camp!

Author: Sarah Kertcher

Be a Mark III VIP and ride the new SkyTrains before anyone else!

Mark III and its older sibling, Mark II

Mark III and its older sibling, Mark II

Ok. This. Is. It.

THEY’RE HERRRRRRRRRRE!!!!

The Mark IIIs are here, tested and ready for service but just before they’re available to all riders, we want to give you (yes, you!) a chance to get on that train first!

What you’ll get

  • A unique Mark III transit pin
  • A Mark III VIP certificate
  • An detailed tour of the train by BCRTC’s Director of Engineering Assets
    AND…. *drumroll please*
  • Have a guaranteed seat aboard the very first Mark III ride with passengers

The big day will be on August 18, 2016 with activities beginning around 11:15ish a.m. at Waterfront Station – the first ride will be after a public open house and media event.

How to enter

This one is simple!

Tell us why you should be a Mark III VIP.

Email us with your videos, poems, songs, photos or anything else you can think of with the subject line “Mark III VIP” to enter. The more creative, the better!! :)

Be sure to read the contest rules found here.

We will choose the most innovative and awesome entries to win one of 20 spots for this much-anticipated event!

All entries must be submitted before 11:59 p.m. on August 15, 2016.

More details of the event will follow for the lucky winners.

Please note: All entrants must have a Compass Card or Compass Ticket to enter the Fare Paid Zone.

Have contest questions? Comment below!

Author: Adrienne Coling

Added service for the Honda Celebration of Light!

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Canada’s fireworks show – August 1, 2015 (Courtesy of GoToVan)

Summer means festivals, getting outdoors more and fireworks!

We are so lucky to be treated to the Honda Celebration of Light again this year!composite_14690452769840

Here are the dates for these sparkling displays:

Saturday, July 23 – Netherlands

Wednesday, July 27 – Australia

Saturday July 30 – U.S. A. (DISNEY!!)

All shows begin at 10 p.m.

To make sure everyone can get to and from these spectacular events, TransLink has added more service for all three nights to accommodate the fireworks at English Bay.

Added service

West Vancouver Transit

West Vancouver Transit will operate additional service go to and from Downtown Vancouver before and after each event. There will be additional 255 Service to Lynn Valley from Dundarave.

SkyTrain Expo/Millennium/Canada Lines will run additional trains beginning mid-afternoon, at near-peak service levels lasting well past the end of the events.

Expo Line: Last train will leave Waterfront for King George at 1:16am, with connections to the Millennium Line at Commercial-Broadway.

Millennium Line: Last train to Lougheed will leave Waterfront Station at 1:11am

Canada Line: Last train will leave Waterfront for Richmond-Brighouse at 1:15am

West Coast Express: WCE will offer a special train on July 30 only, leaving Mission City at 7 p.m., arriving at Waterfront Station at 8:15pm The return train departs Waterfront Station at midnight, arriving back at Mission City approximately 1:15am.

SeaBus will provide extra and extended service for each of the Celebration of Light events.

  • July 23, 27 and 30: We’re extending our 15-minute service until 12 a.m., and then every 30 minutes until the last sailing at 1:22 a.m. from the South Terminal.

Some downtown and West End buses are also re-routing during these times. Full details can be found online here.

Station access

Before, during and after the events, transit stations will be open, but some will have modified access to ensure customer comfort and safety.

Waterfront Station: After 10:30 p.m., Expo and Millennium line customers who do not require an elevator may only access the station from the Howe Street entrance, north of Cordova. All Canada Line and SeaBus customers, and Expo and Millennium line customers who need an elevator, can access Waterfront Station through the Cordova Street entrance. The Canada Line Granville and Hastings entrance will remain fully accessible for Canada Line customers.

Granville Station: Customers can enter the station from Dunsmuir Street only after 10:30 p.m. until crowds have cleared. Also, there will be no access to Expo and Millennium trains heading towards Waterfront Station after this time.

Burrard Station: Bikes cannot be locked at the station entrance from 9 p.m. and should be removed by 10:30 p.m. onwards, until the expected crowds have cleared. Customers will not be able to access Expo and Millennium trains towards Waterfront Station after 10:30 p.m.

**Passengers will not be permitted to board SkyTrain
with bikes after the events until crowds are clear**

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Transit Tip!

Don’t wait in line at Compass vending machines after the fireworks!

You can buy your two Compass Tickets (save one for later that night) and top up your Compass Card beforehand to breeze through the crowds after the events!

For up-to-date transit service information including bus re-routes during special events, sign up for Transit Alerts at translink.ca/alerts,
follow @TransLink or call Customer Service at 604.953.3333.

Author: Adrienne Coling

Rogers and Fido customers you are now connected at downtown Expo Line stations

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From left to right: Derrick Cheung, Vice-President Strategic Sourcing and Real Estate, Translink; Gord Nelson, Vice-President, Sales, British Columbia, Rogers Communications; Leon Leroux, Director, Network Implementation, Western Region, Rogers Communications; and Guy Akester, Director, Real Estate Program and Partners, Translink.

Exciting news! Today, Rogers announced it has turned on LTE wireless service in the SkyTrain Dunsmuir Tunnel.

TransLink has partnered with Rogers to provide strong LTE connectivity while on the SkyTrain and – the best part is this service improvement is being made with no cost to taxpayers.

Now, Rogers and Fido customers can surf the web, make/receive calls or texts, stream video and music and catch Pokemon all while travelling through the Dunsmuir Tunnel; including Stadium–Chinatown, Granville, Burrard and Waterfront stations.

Here are all the details on the enhanced connectivity on the SkyTrain!

How do you get wireless service in a tunnel?

This type of install is referred to as a DAS or a Distributed Antenna System. Rogers worked tirelessly over many nights to install equipment in the stations and throughout the Dunsmuir Tunnel.

Non-revenue night work was necessary to ensure passenger service would not be disrupted in any way.  SkyTrain staff also provided great support during this installation.

What are the benefits?

Increased access to cellular data and connectivity is important to our customers!

TransLink has engaged industry experts to ensure that we have a reliable and sustainable network in place.

Rogers and Fido customers now have uninterrupted LTE connectivity while travelling along the Dunsmuir tunnel and can browse the web and make calls.  This improves the safety, security and convenience and is part of our continued effort to improve customer experience.

Are there any plans to expand LTE service to other areas or other carriers?

We are finding innovative ways to expand and diversify revenue sources while delivering a service that customers have requested.

Rogers will continue to expand LTE service along the SkyTrain, specifically, the Edmonds, Columbia, New Westminster and Evergreen tunnels. The DAS system has been configured to support additional carriers so we look forward to other carriers also taking advantage of this opportunity to improve LTE connectivity to the public.

Is LTE the same as Wi-Fi?

The two major categories of wireless internet access for mobile devices are cellular wide area networks and Wi-Fi local area networks.

The biggest difference and reason why we are pursuing cellular access is that Wi-Fi is tied to a router and has a limited range to a confined area, approximately 50 to 100 feet, whereas a cellular network provides access anywhere, through your data plan when you’re out of Wi-Fi range.

Thank you to Lea Dam, Real Estate Project Manager for the low down on the new connectivity!

For more information, check out this news release.

Author: Jessica Hewitt

Station upgrade news from Joyce–Collingwood

Joyce

Rendering of what the station will look like when the upgrades project is complete

As you may well know, upgrades to Joyce–Collingwood Station are underway!

The upgrades will improve accessibility, capacity, safety and security at the fourth busiest Expo Line Station outside of Downtown Vancouver.

Project benefits

  • New elevator and up and down escalators in the east stationhouse
  • Improved station design with better lighting and visibility
  • Better integration with the community for easier SkyTrain connections

Project update

  • The majority of ground-level demolition work is now complete.
  • Installation of concrete columns and footings to support the new east stationhouse is ongoing.
  • Painting work has begun.

Upcoming work

On July 24, 2016, construction crews are switching out the power source at the station. During this time, several bus stops will be relocated from 5:30 p.m. to end of service to in order to give crews the space they need to work. Signs will be installed at the bus loop to direct customers to their stop. Escalators and elevators will also be out of service during this time.

Below is a summary of what customers can expect at the station over the coming months:

  • The east entrance will remain closed until upgrades are complete in fall 2017, when the project is expected to be complete.
  • Steel and roofing work is expected to begin later this summer.
  • Noise associated with large construction projects, including nighttime work with varying levels of noise while trains are not operating will continue.

Thank you for your patience as we complete these much-needed upgrades to the Joyce–Collingwood Station and stay tuned for additional updates throughout the project.

Contact Us

Have questions? We’re here to listen!

Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information visit:
translink.ca/joyce

Author: Jennifer Morland

Spot the Mark III – testing continues this weekend!

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So shiny and new!

Get ready transit fans because the Mark IIIs are almost here!!!

This weekend you may see them being tested in regular service on the Expo and Millennium Lines.

YES! It’s true!

You won’t be able to actually ride the one, four-car test train just yet and there will be STAs on the trains at the doors just to make sure no eager beavers jump on.

Why the testing?

Think of the trains as pilots. They have to complete a certain amount of hours in a variety of different service situations and testing scenarios before they are given the green light to be used in service.

We do this testing to ensure that the new trains are safe for all passengers and staff.

The third and final phase of testing allows actual SkyTrain passengers to ride the Mark IIIs when they are put into regular service.

Stay tuned for details on that exciting day!

What’s different about the Mark IIIs?

Let me tell you!

  • The cars are all connected – meaning you can walk from one end to the other and move about freely within the train.
  • These cars also have more room for standing passengers, wheelchairs, bikes, strollers and riders with luggage.
  • Seats are an inch lower, which helps people like me whose feet dangle on the Mark IIs!
  • They’re as quiet as a soft, summer’s breeze. OK, I’m taking some poetic license here but they are much quieter due to improved door seals.
  • These trains are green. No, not the colour. They are more energy efficient! They have improved LED lighting and longer lasting battery system – lasting 25 years compared to the 10 year life span in our existing fleet.

Want to spot the Mark III this weekend? Keep your eyes peeled across the system during these times:

  • Friday, July 8
    Millennium Line
    7 p.m. to 12 a.m.
  • Saturday, July 9
    Expo Line
    6 a.m. to 10 a.m.
    12 p.m. to 4 p.m.

Snap a pic and share on Twitter and Instagram with the hashtag #SpottheMarkIII.

Want a sneak peek inside the trains? Check out the gallery below.

Author: Adrienne Coling

The latest news from the New Westminster Station upgrades

New West east station entrance

Upgrade work continues to march forward

Construction is well underway at New Westminster Station while we upgrade the station to improve accessibility, capacity, safety and security.

Project status:

After almost a year of station upgrades, New Westminster Station upgrades will soon be complete!

Here are some highlights of the work that has taken place over the past few months:

  • The east entrance fully re-opened with an upgraded staircase and a newly replaced escalator.
  • The staircase at the south entrance reopened as work continues to reopen the escalator.
  • Work progressed on the installation of the new south entrance elevator.
  • Installation of permanent lighting in the concourse area continued; most of the ceiling is now in place.
  • Benches have been installed at the platform level.
  • Construction fencing continues to be removed.
  • Painting throughout the station is complete.

What to expect:

Our top priority is the safety of the public, passengers, employees, and contractors.

Due to the nature of construction activity, we recognize there will be impacts to the public, including noise, traffic impacts and changes to SkyTrain service and station access.

Below is a summary of the short-term work that passengers and neighbours can expect:

  • South entrance escalator to reopen.
  • Installation of the south elevator to be completed and in operation this summer.
  • Ceiling panels at the concourse and platform levels to be fully installed.
  • Permanent lighting throughout the station to be completed.
  • North entrance to fully re-open this summer with an upgraded staircase and a newly replaced escalator.
  • Noise associated with large construction projects, including nighttime work with varying levels of noise while trains are not operating will continue.

Thanks for your patience as we complete these much-needed upgrades to New Westminster Station and stay tuned for additional updates throughout the project.

Have questions about the upgrades to New Westminster Station? Contact us!

Customer Service: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.
Overnight Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information you can visit translink.ca/newwestminster or translink.ca/customerservice.

Author: Jordan Keim

Transit funding announcement for B.C.

Today is big day for transit in Metro Vancouver and all across British Columbia!

Prime Minister, Justin Trudeau and B.C. Premier Christy Clark have announced that they have signed an agreement resulting in more than $900 million being invested – by the Government of Canada, British Columbia and municipalities – in public transit projects across the province.

So, what does this mean for transit in your community?

Take a look at the plan for the first phase of investment in our region:

Metro Vancouver TransLink Phase 1 of Investing in Canada includes:

  • The purchase of additional SkyTrain vehicles for the Expo, Millennium, and Canada Lines
  • A new West Coast Express locomotive
  • A new SeaBus
  • Upgrades to SkyTrain stations
  • Design and planning for Rapid Transit South of Fraser and the Millennium Line Extension along Broadway

(From the office of the B.C. Premier)

You can read the press releases from the TransLink Mayors’ Council, the province and the Federal government.

Author: Adrienne Coling

Update: Commercial–Broadway station upgrades

Broadway Commercial track and train

Commercial–Broadway Station is the busiest station on the network

Upgrades to improve accessibility, capacity, safety and security at Commercial–Broadway Station, one of the busiest stations on the SkyTrain system, are well underway.

Project Status:

  • Two new columns were constructed on either side of Broadway to support the new pedestrian walkway.
  • A steel mesh wall along with the roof structure and its support columns were installed for the new Broadway platform.
  • Concrete columns were erected in the Grandview Cut to support a widened pedestrian overpass to Platforms 1 and 2.

Upcoming work means the Broadway entrance at the south stationhouse (beside CIBC) will be closed from start of service Saturday, June 18, while crews remove three fare gates to make space for construction of the expanded station entrance.

The entrance will reopen prior to start of service on Monday, June 20.

What passengers and neighbours can expect:

  • Customers can access the station from the entrance off 10th Avenue, or from the north stationhouse on the other side of Broadway.
  • SkyTrain attendants will be present on the platform, in the concourse and outside the station to help guide customers to the 10th Avenue entrance.
  • Signs will be installed to direct customers.
  • When the station entrance reopens, there will be six fare gates, two of which are accessible gates. We know that six fare gates will be more than enough for the number of passengers who use this entrance.

Thanks for your patience as we complete these much-needed upgrades to Commercial-Broadway Station.

Stay tuned for additional updates throughout the project!

Looking for more information?

Learn about all of the Expo Line Station upgrades here.

More details about the Commercial–Broadway Station upgrades and project benefits can be found at translink.ca/commercialbroadway.

Got questions? We’re here to listen!
Customer Service: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.
Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.:30 a.m.
translink.ca/customerservice

Author: Jordan Keim

An update on Metrotown Station upgrade work

West Stationhouse loop truss

West station house loop truss

Have you noticed the huge steel structures being constructed outside Metrotown Station?

Over the past few weeks, crews have been constructing a massive loop truss which will be installed above the west station house – providing structural support for the station’s roof. MultivistaPhoto-2016-06-09 (1)

The loop truss is so massive, in fact, that it was shipped to the work site in four separate pieces, all of which arrived in May.

Crews have also been working on building eight columns which will support the final structure. 

Over the coming weeks, crews will continue fabricating the loop truss, and later this summer it will be hoisted into place with two separate tandem lifts.

More details to come on what this will mean for customers.

Once fully constructed, the loop truss will weigh approximately 70 tons (140,000lbs) and will be around 64.5 meters (212 feet) in length. 

A similar loop truss will be constructed and then installed in the east stationhouse.

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A rendering of the completed Metrotown Station upgrades project

Have questions about this work?
We’re here to listen!
Customer Service: 604.953.3333
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Author: Jordan Keim 

Late night SkyTrain single tracking resumes June 12

Vehicle-on-track

Single tracking will run from June 12 into fall 2016

Beginning June 12 and continuing into the fall, SkyTrain will single track at several stations, primarily during late night hours, due to maintenance work and system upgrades.

Riders should plan on up to 20 minutes of extra travel time during these single tracking events.

Need a refresher as to what single tracking is and why its needed?

I’ve got your back!

Single tracking is when we run trains in both directions over a single piece of track. It’s like taking a two-lane road down to one lane and having a signal or flag, person regulating traffic in the remaining lane so it only flows in one direction at a time. – Ian Fisher, BCRTC

In fact, many railways operate this way where they do not have two tracks to use.

We use single tracking to give crews time to perform necessary work on one track while we keep the other track open for service.

Single tracking – stations and dates:

  • Metrotown and Patterson stations (June 12-16, 24-25): Allow 10-20 minutes, Millennium Line operates VCC-Clark – Columbia only
  • Columbia and Scott Road stations (June 21-23, 26-28): Allow 5-10 minutes
  • Columbia and New Westminster stations (June 29-30, July 3-7): Allow 5-10 minutes

Work has been scheduled to avoid large events, such as concerts, sporting events and community celebrations.

You can learn lots more about single tracking from our interview with BCRTC last fall.

Thank you for your patience while we perform upgrades and important maintenance work to the system.

For information on the service impacts visit translink.ca,
check our Transit Alerts, follow TransLink on Twitter
or call Transit Information and Customer Feedback at 604-953-3333.

Author: Adrienne Coling