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Translink Buzzer Blog

Category: Transit Alerts

Your Guide to B.C. Day Holiday Service, Pride, Celebration of Light and more!

B.C. day is August 7 and that means a long weekend packed with events and of course, holiday transit service!

What’s happening this BC Day long weekend?

Honda Celebration of Light

The Honda Celebration of Light is one of Vancouver’s largest and most well-known festivals, and is recognized as the longest-running offshore fireworks competitions in the world. You can watch Canada put on a magical display of light on Saturday, August 5. For everything you need to know about the Celebration of Light, take a look here and here.

Vancouver Pride Festival

Vancouver Pride Week is on to paint the city in rainbows and celebrate the LGBTQ2+ community.

The Davie Street Block Party takes place on Friday, August 4 from 6 p.m. until midnight along Davie Street, between Burrard Street and Jervis Street.

Starting at 11 a.m., the Sunset Beach Festival happens on Sunday, August 6 at Sunset Beach.

One of Vancouver’s most impressive parades, the Pride Parade, takes place on Sunday, August 6 at noon at the corner of Robson Street and Thurlow Street. It proceeds west along Robson Street, then south down Denman Street and finally along Beach Avenue before finishing at Sunset Beach.

Look out for us in this historical, 1937 Hayes Anderson in the Pride Parade!

Harmony Arts Festival

The Harmony Arts Festival is a ten day long arts festival that begins this August long weekend on Friday, August 4. The festival is free and takes place in West Vancouver, along the water between Ambleside and John Lawson Park. The festival features live music, free nightly movies and art displays. To learn more, check out the Harmony Arts Festival website.

White Rock Sea Festival

Complete with live music, a torchlight parade, beachside yoga and fireworks, White Rock’s free Sea Festival takes place from 10 a.m. until 10 p.m. on Saturday, August 5 and Sunday, August 6. For a complete list of activities and more information, go to White Rock Sea Festival.

Service Information

Celebration of Light Service

There will be added service for the finale of the Celebration of Light on Saturday, August 5. For more information on service changes, take a look here and be sure to check out our Buzzer blog post here for everything you need to know to have a fun and safe time at the Celebration of Light!

Vancouver Pride Parade

On Sunday, August 6 SkyTrain will have increased midday service from 8:30 a.m. until approximately 3 p.m. and will then move to the Sunday/Holiday schedule.

The Seabus and the Canada Line will operate regular Sunday hours and service.

Busses will operate regular Sunday hours and service, however there will be route changes to the 5 Robson and the 6 Davie to accommodate the parade route.

B.C. Day 

On Monday, August 7, Bus, SkyTrain, Canada Line and SeaBus services will operate on a Sunday/Holiday schedule. The West Coast Express will not operate.

Transit Tip: Holiday fares will be in effect. You only need a one-zone fare to travel across all zones!

Know before you go! For full detours and maps, visit translink.ca/alerts.
Help us plan your transit trip by using Trip Planner.
Have questions on the go? Tweet @TransLink or call us at 604.953.3333.

Author: Christina Jakopin

Help us build a better transit alert experience

Transit Alerts

Last year, you told us how you use and access Transit Alerts, and now we’re back looking for your input on how you want to be notified about transit disruptions or service changes.

Read more »

Where do you get your transit information?

Big T
Welcome to the Buzzer blog’s Learn ‘n’ poll!

From construction reroutes and weather to bus stop locations and Compass information, TransLink provides a virtual buffet of transit knowledge in a variety of places.

We strive to get you any and all the details you need to keep you on time, on route and on transit.

Let’s take a look at some of the avenues you can explore for all your transit needs.

The TransLink websiteWe're not the only TransLink out there!

TransLink.ca is our one-stop-shop for all transit information.

You can map your route using Trip Planner, see when your buses are arriving with Next Bus and learn all about TransLink and its operating companies in Schedules and Maps, Fares, Rider Guide, Getting Around, Plans and Projects and About Us.

The homepage also lists other transit resources for you like YouTube and the Buzzer blog!

Transit Alerts

Maybe you’re less interested in the Corporate Reports and more interested in what’s happening right now on transit.

Not a problem! You can visit the Alerts page for an overview of the conditions of all modes of transit, station accessibility as well as any detours, construction or delays that may impact your trip.

The best part about Transit Alerts is that you can sign up for alerts and receive SMS text or emails about your route and be the first to know about any changes in service.

Twitter

Another amazing resource is the Customer Information (CI) team on Twitter.Twitter

You can easily tweet them @TransLink to receive answers to your questions about your bus, Compass information, operating hours, lost property and pretty much anything else you can think to ask!

Not a tweeter? Give them a shout by phone at 604-953-3333.

CI will be there to heed the transit call from 5:30 a.m. to 12:30 a.m. Monday to Friday and from 6:30 a.m. to 11:30 p.m. on weekends.

Facebook

The TransLink Facebook page is a place for discussion, transit news, fun tidbits and lots more!Facebook

The page is manned by the Buzzer blog crew (^rw, ^ac and ^sk, respectively) from around 8:30 a.m. until 4:30 p.m. Monday to Friday and we are happy to answer your questions during those times.

If a major service delay occurs, CI will post outside of those business hours to update customers of impacts.

Transit Apps

In 2012, TransLink released our transit data as open source.

This means that new transit apps based on our open API crop up giving riders access to information like GPS bus tracking.

Last year we did a poll about your transit app options. Do you use any of these? Have a new one? Comment below and let us know!

Remember! It’s always good to check in with Customer Information for clarification on any service issues.

Radioradio

Remember the radio? It’s that thing that plays songs you can’t skip!

In all seriousness, local radio stations are great resource for transit information.

If there is inclement weather, a disruption or a major accident, local media are informed by TransLink so they can reach out to their listeners who may be affected.

Tune in to News1130, CKNW and CBC 690 AM and 88.1 FM – just to name a few!

In person

For in-person assistance you can visit any of these reliable and accessible places for your specific questions. SkyTrain_Vests

TransLink’s Compass Customer Service Centre for your Compass needs and Lost Property Office are both located at Stadium–Chinatown Station.

The West Coast Express Office is at Waterfront Station and our awesome SkyTrain Attendants and bus operators are across the SkyTrain and bus networks.

Transit Police has hubs at major stations and Transit Security is out and about helping customers across the region.

Take a trip to your local library or rec centre and you’re likely to find transit schedules, system maps and Compass information as well!

The time, as they say, is now. Let’s head to the poll!

**You can vote for two options**

Where do you get your transit information?

  • The TransLink website (35%, 88 Votes)
  • Transit Apps (21%, 54 Votes)
  • Twitter (19%, 48 Votes)
  • Transit Alerts (10%, 26 Votes)
  • Other - comment below! (5%, 13 Votes)
  • Facebook (5%, 12 Votes)
  • Radio (2%, 6 Votes)
  • In person (2%, 5 Votes)

Total Voters: 151

Weigh in and tell your friends!

Author: Adrienne Coling

Take the Transit Alerts survey today!

alerts_survey_promo_buzzer_640x350

Thousands of our riders look to Transit Alerts to learn about service issues, detours and more.

Whether you use our website or get SMS text notifications, these alerts help riders make important decisions about their transit trips.

Customers want to get timely, useful and accurate alerts that affect their commutes and to make our alerts service even better, we want to hear from you!

Until November 30, 2016, we’re collecting feedback about how our customers use and access transit alerts.

Your feedback will help us improve Transit Alerts to keep riders informed, allow riders to plan ahead more efficiently and help riders find alternative routes when necessary.

Take the survey at translink.ca/alertsurvey.

Looking to sign up for SMS text message or email Transit Alerts? Register here.

Author: Adrienne Coling