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	<title>Comments on: More about the December 29 bus service improvements</title>
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		<title>By: Eric J</title>
		<link>http://buzzer.translink.ca/index.php/2008/12/more-about-the-december-29-bus-service-improvements/#comment-1266</link>
		<dc:creator>Eric J</dc:creator>
		<pubDate>Fri, 26 Dec 2008 07:24:44 +0000</pubDate>
		<guid isPermaLink="false">http://buzzer.translink.ca/?p=1423#comment-1266</guid>
		<description>I&#039;m pretty happy about the new 364 route. For me it fixes almost everything that was wrong with transit in the area. (Now all I could possibly hope for is more express service down King George as to avoid the 25 or so bus stops between me and the skytrain.. Too bad the 394 doesn&#039;t seem that popular as it is...)</description>
		<content:encoded><![CDATA[<p>I&#8217;m pretty happy about the new 364 route. For me it fixes almost everything that was wrong with transit in the area. (Now all I could possibly hope for is more express service down King George as to avoid the 25 or so bus stops between me and the skytrain.. Too bad the 394 doesn&#8217;t seem that popular as it is&#8230;)</p>
<p>Like <img style="padding: 0px; border: none; cursor: pointer;" id="up-1266" src="http://buzzer.translink.ca/wp-content/plugins/comment-rating/images/1_14_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('1266', 'add', 'buzzer.translink.ca/wp-content/plugins/comment-rating/', '1_14_');" title="Thumb up" /> <span id="karma-1266-up" style="font-size:12px; color:#009933;">0</span></p>]]></content:encoded>
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		<title>By: Jhenifer Pabillano</title>
		<link>http://buzzer.translink.ca/index.php/2008/12/more-about-the-december-29-bus-service-improvements/#comment-875</link>
		<dc:creator>Jhenifer Pabillano</dc:creator>
		<pubDate>Tue, 16 Dec 2008 19:06:34 +0000</pubDate>
		<guid isPermaLink="false">http://buzzer.translink.ca/?p=1423#comment-875</guid>
		<description>@C.Cassidy, Stephen Armstrong, Scott:

Hi all. I haven&#039;t been ignoring you over the past week! I&#039;ve actually been doing some research to find out more about the issues you guys have raised.

To all of you: 
Really, thanks for taking the time to put your comments together for us. I know it doesn&#039;t seem like it if you&#039;re being passed up by the #501, but we are listening and working on the issues you&#039;ve raised. The South of Fraser is and will continue to be a big priority for us, and it&#039;s why we have consistently been adding service to your region for the last couple of years. (That&#039;s 106,000 of 268,000 service hours in 2008 alone -- about 40% of the expansion resources region wide.)

I also want to highlight that we face some challenges in providing transit to the South of Fraser, but we are still working hard to make transit viable for you despite those challenges. 

A key issue is the region&#039;s large geographical area and low residential and commercial densities. For transportation improvements to reach their full effectiveness and productivity, transit and land use must be linked. So, one of the things we&#039;re currently working on with Metro Vancouver is a plan to focus high frequency transit corridors with intensive and mixed land uses along those corridors. 

All this isn&#039;t to gloss over the fact that you have concerns and issues and want more service, though. I just wanted to highlight that we *are* doing something and we are paying attention to residents from your region. We care just as much as you do about getting the best service possible to the South of Fraser!

@C.Cassidy: 
Thanks for your notes. I contacted our manager out at the Surrey Transit Centre, and he wasn&#039;t aware of any problem with bus shortages at their depot. In fact, he says that in 2008 to date Surrey Transit Center has provided its planned/scheduled services 99.63% of the time---so for every 1000 times we want to have a bus on the road we get it right 963 times. This is very very reliable compared to any large North American transit system. (Also, I&#039;m told that it is generally it is a lack of operators, not buses, that results in cancellations.)

With regard to Surrey Central: CMBC&#039;s headquarters are located in Surrey, and the planners are able to keep a close eye on the Surrey Central loop. I don&#039;t want to discount your observation that Surrey Central is busy, because it&#039;s accurate--Surrey Central is a central hub of activity. But I&#039;m just told that it actually doing okay with regard to handling its traffic. Loops like Metrotown are far busier, which is a chief reason behind the new #125 BCIT service.

@Stephen: 
We&#039;re very curious about the transit experience you&#039;ve described in your comment. Could you tell me what routes you take? Send an e-mail if you don&#039;t want to put it on the blog - the planners would like to know more about that situation and why the trip time has doubled.

And everyone again: thanks for weighing in. It is good to hear from you and we really do want to bring you good transit service!</description>
		<content:encoded><![CDATA[<p>@C.Cassidy, Stephen Armstrong, Scott:</p>
<p>Hi all. I haven&#8217;t been ignoring you over the past week! I&#8217;ve actually been doing some research to find out more about the issues you guys have raised.</p>
<p>To all of you:<br />
Really, thanks for taking the time to put your comments together for us. I know it doesn&#8217;t seem like it if you&#8217;re being passed up by the #501, but we are listening and working on the issues you&#8217;ve raised. The South of Fraser is and will continue to be a big priority for us, and it&#8217;s why we have consistently been adding service to your region for the last couple of years. (That&#8217;s 106,000 of 268,000 service hours in 2008 alone &#8212; about 40% of the expansion resources region wide.)</p>
<p>I also want to highlight that we face some challenges in providing transit to the South of Fraser, but we are still working hard to make transit viable for you despite those challenges. </p>
<p>A key issue is the region&#8217;s large geographical area and low residential and commercial densities. For transportation improvements to reach their full effectiveness and productivity, transit and land use must be linked. So, one of the things we&#8217;re currently working on with Metro Vancouver is a plan to focus high frequency transit corridors with intensive and mixed land uses along those corridors. </p>
<p>All this isn&#8217;t to gloss over the fact that you have concerns and issues and want more service, though. I just wanted to highlight that we *are* doing something and we are paying attention to residents from your region. We care just as much as you do about getting the best service possible to the South of Fraser!</p>
<p>@C.Cassidy:<br />
Thanks for your notes. I contacted our manager out at the Surrey Transit Centre, and he wasn&#8217;t aware of any problem with bus shortages at their depot. In fact, he says that in 2008 to date Surrey Transit Center has provided its planned/scheduled services 99.63% of the time&#8212;so for every 1000 times we want to have a bus on the road we get it right 963 times. This is very very reliable compared to any large North American transit system. (Also, I&#8217;m told that it is generally it is a lack of operators, not buses, that results in cancellations.)</p>
<p>With regard to Surrey Central: CMBC&#8217;s headquarters are located in Surrey, and the planners are able to keep a close eye on the Surrey Central loop. I don&#8217;t want to discount your observation that Surrey Central is busy, because it&#8217;s accurate&#8211;Surrey Central is a central hub of activity. But I&#8217;m just told that it actually doing okay with regard to handling its traffic. Loops like Metrotown are far busier, which is a chief reason behind the new #125 BCIT service.</p>
<p>@Stephen:<br />
We&#8217;re very curious about the transit experience you&#8217;ve described in your comment. Could you tell me what routes you take? Send an e-mail if you don&#8217;t want to put it on the blog &#8211; the planners would like to know more about that situation and why the trip time has doubled.</p>
<p>And everyone again: thanks for weighing in. It is good to hear from you and we really do want to bring you good transit service!</p>
<p>Like <img style="padding: 0px; border: none; cursor: pointer;" id="up-875" src="http://buzzer.translink.ca/wp-content/plugins/comment-rating/images/1_14_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('875', 'add', 'buzzer.translink.ca/wp-content/plugins/comment-rating/', '1_14_');" title="Thumb up" /> <span id="karma-875-up" style="font-size:12px; color:#009933;">0</span></p>]]></content:encoded>
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		<title>By: Jason</title>
		<link>http://buzzer.translink.ca/index.php/2008/12/more-about-the-december-29-bus-service-improvements/#comment-829</link>
		<dc:creator>Jason</dc:creator>
		<pubDate>Sun, 14 Dec 2008 03:53:08 +0000</pubDate>
		<guid isPermaLink="false">http://buzzer.translink.ca/?p=1423#comment-829</guid>
		<description>I have check on the New Flyer Website that the New Flyer Xcelsior Hybrid Bus is very good Flyer Bus to replace the older vehicles that was manufactured in 1991 or 1992. In addition, Xcelsior can also give passengers excellent experiences during the trip (see website).

Hope Coast Mountain Bus will consider this model to replace aging vehicles after 141 Nova HEV Hybrid buses have come into Lower Mainland

For more details, please look at:
http://www.newflyer.com/index/xcelsior-highlights</description>
		<content:encoded><![CDATA[<p>I have check on the New Flyer Website that the New Flyer Xcelsior Hybrid Bus is very good Flyer Bus to replace the older vehicles that was manufactured in 1991 or 1992. In addition, Xcelsior can also give passengers excellent experiences during the trip (see website).</p>
<p>Hope Coast Mountain Bus will consider this model to replace aging vehicles after 141 Nova HEV Hybrid buses have come into Lower Mainland</p>
<p>For more details, please look at:<br />
<a href="http://www.newflyer.com/index/xcelsior-highlights" rel="nofollow">http://www.newflyer.com/index/xcelsior-highlights</a></p>
<p>Like <img style="padding: 0px; border: none; cursor: pointer;" id="up-829" src="http://buzzer.translink.ca/wp-content/plugins/comment-rating/images/1_14_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('829', 'add', 'buzzer.translink.ca/wp-content/plugins/comment-rating/', '1_14_');" title="Thumb up" /> <span id="karma-829-up" style="font-size:12px; color:#009933;">0</span></p>]]></content:encoded>
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		<title>By: Scott</title>
		<link>http://buzzer.translink.ca/index.php/2008/12/more-about-the-december-29-bus-service-improvements/#comment-560</link>
		<dc:creator>Scott</dc:creator>
		<pubDate>Wed, 10 Dec 2008 05:06:18 +0000</pubDate>
		<guid isPermaLink="false">http://buzzer.translink.ca/?p=1423#comment-560</guid>
		<description>Agreed with the first poster.  I take transit to/from Cloverdale to work in Burnaby 5 times a week and Surrey is so poorly served.  The 320 Langley Centre/Surrey Central Station is the worst major route out of all Translink routes.  Hourly service after 7:30pm Westbound?  Hourly service after 9:20 Eastbound?  Translink doesn&#039;t even start routes out with that poor of service anymore.  I can&#039;t remember the amount of times in the last two weeks that the bus has shown up late at my stop or not at all.  It&#039;s either late during the day (Usually by ten minutes) or it&#039;s early at night and drivers don&#039;t stop at the designated stop to get back on schedule.

During rush hour you will be lucky to get home from Surrey Central in under 45 minutes because the bus is either late, crammed full or traffic is terrible.  The removal of the 395 through downtown Cloverdale has given people who live in the area less options then we had before.  All these improvements and nothing other then the silly C70 has happened for Cloverdale residents.  Translink planners keep saying to me that it is because there isn&#039;t enough demand in the area.  There isn&#039;t demand because the service quality is so poor.  Why would a lot of people park their cars when the price of gas is coming down for service that is unreliable?  It&#039;s time Translink made the 320 into an FTN and had service that was never worse then every 30 minutes.</description>
		<content:encoded><![CDATA[<p>Agreed with the first poster.  I take transit to/from Cloverdale to work in Burnaby 5 times a week and Surrey is so poorly served.  The 320 Langley Centre/Surrey Central Station is the worst major route out of all Translink routes.  Hourly service after 7:30pm Westbound?  Hourly service after 9:20 Eastbound?  Translink doesn&#8217;t even start routes out with that poor of service anymore.  I can&#8217;t remember the amount of times in the last two weeks that the bus has shown up late at my stop or not at all.  It&#8217;s either late during the day (Usually by ten minutes) or it&#8217;s early at night and drivers don&#8217;t stop at the designated stop to get back on schedule.</p>
<p>During rush hour you will be lucky to get home from Surrey Central in under 45 minutes because the bus is either late, crammed full or traffic is terrible.  The removal of the 395 through downtown Cloverdale has given people who live in the area less options then we had before.  All these improvements and nothing other then the silly C70 has happened for Cloverdale residents.  Translink planners keep saying to me that it is because there isn&#8217;t enough demand in the area.  There isn&#8217;t demand because the service quality is so poor.  Why would a lot of people park their cars when the price of gas is coming down for service that is unreliable?  It&#8217;s time Translink made the 320 into an FTN and had service that was never worse then every 30 minutes.</p>
<p>Like <img style="padding: 0px; border: none; cursor: pointer;" id="up-560" src="http://buzzer.translink.ca/wp-content/plugins/comment-rating/images/1_14_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('560', 'add', 'buzzer.translink.ca/wp-content/plugins/comment-rating/', '1_14_');" title="Thumb up" /> <span id="karma-560-up" style="font-size:12px; color:#009933;">0</span></p>]]></content:encoded>
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		<title>By: New bus routes - oh the giddiness! &#171; rickie rambles randomly</title>
		<link>http://buzzer.translink.ca/index.php/2008/12/more-about-the-december-29-bus-service-improvements/#comment-558</link>
		<dc:creator>New bus routes - oh the giddiness! &#171; rickie rambles randomly</dc:creator>
		<pubDate>Wed, 10 Dec 2008 04:47:39 +0000</pubDate>
		<guid isPermaLink="false">http://buzzer.translink.ca/?p=1423#comment-558</guid>
		<description>[...] December 2008 in Transit &#124; Tags: bus routes, buzzer, translink    Buzzer Blog: More about the December 29 bus service improvements PDF of current [...]</description>
		<content:encoded><![CDATA[<p>[...] December 2008 in Transit | Tags: bus routes, buzzer, translink    Buzzer Blog: More about the December 29 bus service improvements PDF of current [...]</p>
<p>Like <img style="padding: 0px; border: none; cursor: pointer;" id="up-558" src="http://buzzer.translink.ca/wp-content/plugins/comment-rating/images/1_14_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('558', 'add', 'buzzer.translink.ca/wp-content/plugins/comment-rating/', '1_14_');" title="Thumb up" /> <span id="karma-558-up" style="font-size:12px; color:#009933;">0</span></p>]]></content:encoded>
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		<title>By: Eric</title>
		<link>http://buzzer.translink.ca/index.php/2008/12/more-about-the-december-29-bus-service-improvements/#comment-557</link>
		<dc:creator>Eric</dc:creator>
		<pubDate>Wed, 10 Dec 2008 04:33:11 +0000</pubDate>
		<guid isPermaLink="false">http://buzzer.translink.ca/?p=1423#comment-557</guid>
		<description>I think the NightBus map is still published in the paper system map that you might find at bus shelters. I don&#039;t see it on the TL site anymore either. That and the FTN should be good PDFs to include with the other maps.

And is there any consideration on publicizing the fact that route x is part of the FTN? Portland identifies a frequent-running route right on the stop marker.</description>
		<content:encoded><![CDATA[<p>I think the NightBus map is still published in the paper system map that you might find at bus shelters. I don&#8217;t see it on the TL site anymore either. That and the FTN should be good PDFs to include with the other maps.</p>
<p>And is there any consideration on publicizing the fact that route x is part of the FTN? Portland identifies a frequent-running route right on the stop marker.</p>
<p>Like <img style="padding: 0px; border: none; cursor: pointer;" id="up-557" src="http://buzzer.translink.ca/wp-content/plugins/comment-rating/images/1_14_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('557', 'add', 'buzzer.translink.ca/wp-content/plugins/comment-rating/', '1_14_');" title="Thumb up" /> <span id="karma-557-up" style="font-size:12px; color:#009933;">0</span></p>]]></content:encoded>
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		<title>By: Jhenifer Pabillano</title>
		<link>http://buzzer.translink.ca/index.php/2008/12/more-about-the-december-29-bus-service-improvements/#comment-552</link>
		<dc:creator>Jhenifer Pabillano</dc:creator>
		<pubDate>Tue, 09 Dec 2008 22:01:43 +0000</pubDate>
		<guid isPermaLink="false">http://buzzer.translink.ca/?p=1423#comment-552</guid>
		<description>PS: I couldn&#039;t locate a Night Bus network map though, sorry.</description>
		<content:encoded><![CDATA[<p>PS: I couldn&#8217;t locate a Night Bus network map though, sorry.</p>
<p>Like <img style="padding: 0px; border: none; cursor: pointer;" id="up-552" src="http://buzzer.translink.ca/wp-content/plugins/comment-rating/images/1_14_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('552', 'add', 'buzzer.translink.ca/wp-content/plugins/comment-rating/', '1_14_');" title="Thumb up" /> <span id="karma-552-up" style="font-size:12px; color:#009933;">0</span></p>]]></content:encoded>
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		<title>By: Jhenifer Pabillano</title>
		<link>http://buzzer.translink.ca/index.php/2008/12/more-about-the-december-29-bus-service-improvements/#comment-551</link>
		<dc:creator>Jhenifer Pabillano</dc:creator>
		<pubDate>Tue, 09 Dec 2008 22:00:49 +0000</pubDate>
		<guid isPermaLink="false">http://buzzer.translink.ca/?p=1423#comment-551</guid>
		<description>Ask and ye shall receive!

Herewith I present the 2009 FTN map and the 2040 conceptual FTN map, both in PDF format. (Watch out, they&#039;re enormous.)

- &lt;a href=http://buzzer.translink.ca/wp-content/uploads/2008/12/2009-ftn.pdf rel=&quot;nofollow&quot;&gt;2009 FTN map&lt;/a&gt; (2.5MB)
- &lt;a href=http://buzzer.translink.ca/wp-content/uploads/2008/12/2040-ftn.pdf rel=&quot;nofollow&quot;&gt;2040 FTN map&lt;/a&gt; (8.8MB)

You can actually see the 2040 map in our &lt;a href=http://www.translink.bc.ca/files/pdf/2040/Transport-2040_web-v1.5.pdf rel=&quot;nofollow&quot;&gt;Transport 2040 30-year plan document&lt;/a&gt; (5MB PDF). As I&#039;ve said, though, don&#039;t take the 2040 map as written in stone: the specific corridors will be developed in the future in conjunction with communities. So, it&#039;s just a tentative sketch, nothing solid.</description>
		<content:encoded><![CDATA[<p>Ask and ye shall receive!</p>
<p>Herewith I present the 2009 FTN map and the 2040 conceptual FTN map, both in PDF format. (Watch out, they&#8217;re enormous.)</p>
<p>- <a href=http://buzzer.translink.ca/wp-content/uploads/2008/12/2009-ftn.pdf rel="nofollow">2009 FTN map</a> (2.5MB)<br />
- <a href=http://buzzer.translink.ca/wp-content/uploads/2008/12/2040-ftn.pdf rel="nofollow">2040 FTN map</a> (8.8MB)</p>
<p>You can actually see the 2040 map in our <a href=http://www.translink.bc.ca/files/pdf/2040/Transport-2040_web-v1.5.pdf rel="nofollow">Transport 2040 30-year plan document</a> (5MB PDF). As I&#8217;ve said, though, don&#8217;t take the 2040 map as written in stone: the specific corridors will be developed in the future in conjunction with communities. So, it&#8217;s just a tentative sketch, nothing solid.</p>
<p>Like <img style="padding: 0px; border: none; cursor: pointer;" id="up-551" src="http://buzzer.translink.ca/wp-content/plugins/comment-rating/images/1_14_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('551', 'add', 'buzzer.translink.ca/wp-content/plugins/comment-rating/', '1_14_');" title="Thumb up" /> <span id="karma-551-up" style="font-size:12px; color:#009933;">0</span></p>]]></content:encoded>
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		<title>By: Stephen Armstrong</title>
		<link>http://buzzer.translink.ca/index.php/2008/12/more-about-the-december-29-bus-service-improvements/#comment-541</link>
		<dc:creator>Stephen Armstrong</dc:creator>
		<pubDate>Tue, 09 Dec 2008 16:37:03 +0000</pubDate>
		<guid isPermaLink="false">http://buzzer.translink.ca/?p=1423#comment-541</guid>
		<description>I agree with everything said before me.
I live and work on the surrey area. What used to take me 30 min on the bus now takes me over an hour. And to drive it only takes me 23 min. Translink really needs to increase bus service on these popular routes in order to keep people like me convinced that transit is a better alternative. I am a single parent who believes using transit is a great choice but now I must rethink how much time I have taken away from my son during the week (over 5 hours now from last year at 2.5 hours) what will next year offer me? Another 2 hours a week added on to my traveling time?</description>
		<content:encoded><![CDATA[<p>I agree with everything said before me.<br />
I live and work on the surrey area. What used to take me 30 min on the bus now takes me over an hour. And to drive it only takes me 23 min. Translink really needs to increase bus service on these popular routes in order to keep people like me convinced that transit is a better alternative. I am a single parent who believes using transit is a great choice but now I must rethink how much time I have taken away from my son during the week (over 5 hours now from last year at 2.5 hours) what will next year offer me? Another 2 hours a week added on to my traveling time?</p>
<p>Like <img style="padding: 0px; border: none; cursor: pointer;" id="up-541" src="http://buzzer.translink.ca/wp-content/plugins/comment-rating/images/1_14_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('541', 'add', 'buzzer.translink.ca/wp-content/plugins/comment-rating/', '1_14_');" title="Thumb up" /> <span id="karma-541-up" style="font-size:12px; color:#009933;">0</span></p>]]></content:encoded>
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		<title>By: Eugene T.S. Wong</title>
		<link>http://buzzer.translink.ca/index.php/2008/12/more-about-the-december-29-bus-service-improvements/#comment-447</link>
		<dc:creator>Eugene T.S. Wong</dc:creator>
		<pubDate>Sat, 06 Dec 2008 05:47:39 +0000</pubDate>
		<guid isPermaLink="false">http://buzzer.translink.ca/?p=1423#comment-447</guid>
		<description>I totally agree with you, David. I came here to write that very suggestion about the Frequent Network. I also agree that the Night Bus Network is worth mapping. I would also put a comment on the maps to indicate when the first buses depart and when the last buses depart.</description>
		<content:encoded><![CDATA[<p>I totally agree with you, David. I came here to write that very suggestion about the Frequent Network. I also agree that the Night Bus Network is worth mapping. I would also put a comment on the maps to indicate when the first buses depart and when the last buses depart.</p>
<p>Like <img style="padding: 0px; border: none; cursor: pointer;" id="up-447" src="http://buzzer.translink.ca/wp-content/plugins/comment-rating/images/1_14_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('447', 'add', 'buzzer.translink.ca/wp-content/plugins/comment-rating/', '1_14_');" title="Thumb up" /> <span id="karma-447-up" style="font-size:12px; color:#009933;">0</span></p>]]></content:encoded>
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