Comments on: A look at T-Comm, the Transit Communications centre http://buzzer.translink.ca/index.php/2009/02/a-look-at-t-comm-the-transit-communications-centre/ Sat, 11 Feb 2012 23:26:14 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: The Buzzer blog » Transit reports on CTV Morning Live http://buzzer.translink.ca/index.php/2009/02/a-look-at-t-comm-the-transit-communications-centre/#comment-126256 The Buzzer blog » Transit reports on CTV Morning Live Mon, 14 Nov 2011 12:02:22 +0000 http://buzzer.translink.ca/?p=2218#comment-126256 [...] [...] [...] [...]

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]]> By: The Buzzer blog » Our Twitter pilot: a great success so far! http://buzzer.translink.ca/index.php/2009/02/a-look-at-t-comm-the-transit-communications-centre/#comment-110495 The Buzzer blog » Our Twitter pilot: a great success so far! Mon, 10 Jan 2011 23:41:21 +0000 http://buzzer.translink.ca/?p=2218#comment-110495 [...] also have time to troubleshoot customer issues in real-time, and they can access the real-time bus tracking system to help them out. It’s been pretty amazing to see the Customer Information staff look up [...] [...] also have time to troubleshoot customer issues in real-time, and they can access the real-time bus tracking system to help them out. It’s been pretty amazing to see the Customer Information staff look up [...]

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]]> By: wholesale http://buzzer.translink.ca/index.php/2009/02/a-look-at-t-comm-the-transit-communications-centre/#comment-102656 wholesale Wed, 25 Aug 2010 07:38:36 +0000 http://buzzer.translink.ca/?p=2218#comment-102656 i always order <a href="http://www.alltopjeans.com/prodtl-Wholesale-Jeans-t1-24.html" rel="nofollow">wholesale jeans</a> from online <a href="http://www.alltopjeans.com" rel="nofollow">wholesale</a> shop. i always order wholesale jeans from online wholesale shop.

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]]> By: The Buzzer blog » APTA Rail 2010: The trade show floor http://buzzer.translink.ca/index.php/2009/02/a-look-at-t-comm-the-transit-communications-centre/#comment-94427 The Buzzer blog » APTA Rail 2010: The trade show floor Thu, 10 Jun 2010 21:02:20 +0000 http://buzzer.translink.ca/?p=2218#comment-94427 [...] supplied the GPS-based communications and announcement system on our bus fleet (read more about it here). Also, if you stepped through the entrance, Init’s automatic passenger counter would count [...] [...] supplied the GPS-based communications and announcement system on our bus fleet (read more about it here). Also, if you stepped through the entrance, Init’s automatic passenger counter would count [...]

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]]> By: The Buzzer blog » T-Comm: they were ready before the Games began! http://buzzer.translink.ca/index.php/2009/02/a-look-at-t-comm-the-transit-communications-centre/#comment-44767 The Buzzer blog » T-Comm: they were ready before the Games began! Mon, 22 Feb 2010 20:00:48 +0000 http://buzzer.translink.ca/?p=2218#comment-44767 [...] (If you don’t know, T-Comm is our Transit Communications Centre out in Surrey, which monitors and coordinates our entire bus system. It’s kind of like air traffic control for buses! Here’s a past blog post explaining the T-Comm centre and how they do what they do.) [...] [...] (If you don’t know, T-Comm is our Transit Communications Centre out in Surrey, which monitors and coordinates our entire bus system. It’s kind of like air traffic control for buses! Here’s a past blog post explaining the T-Comm centre and how they do what they do.) [...]

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]]> By: The Buzzer blog » TransLink’s Olympic story, part 2: the Transportation Management Centre http://buzzer.translink.ca/index.php/2009/02/a-look-at-t-comm-the-transit-communications-centre/#comment-39256 The Buzzer blog » TransLink’s Olympic story, part 2: the Transportation Management Centre Tue, 19 Jan 2010 22:26:11 +0000 http://buzzer.translink.ca/?p=2218#comment-39256 [...] is in contact with its staff on the ground, they can also supply real-time bus information from TMAC, its internal tracking system. SkyTrain can also do the [...] [...] is in contact with its staff on the ground, they can also supply real-time bus information from TMAC, its internal tracking system. SkyTrain can also do the [...]

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]]> By: Jhenifer Pabillano http://buzzer.translink.ca/index.php/2009/02/a-look-at-t-comm-the-transit-communications-centre/#comment-3583 Jhenifer Pabillano Wed, 18 Feb 2009 18:05:00 +0000 http://buzzer.translink.ca/?p=2218#comment-3583 Hi Brandon, I've asked SkyTrain about your question and here's what I've got for you. The existing PLEDS (Platform Light Emitting Diode Sign) are primarily designed to inform passengers regarding train destinations and it is configured to our Train Control System. A system upgrade would be necessary to override the existing program. The trains are already running as frequently as every 108 seconds during rush hours between Columbia and Waterfront station so passengers don’t really need the next arrival time during that period. As well, when there are service disruptions, it is difficult to determine instantly when normal service will resume. SkyTrain Control Operators will have to determine the extent of the problem, evaluate the situation, analyze and identify the source of the problem prior to making definite announcements of service restart. Our Control Operators will make onboard announcements or station announcements when we have service disruptions. The existing PLEDS (especially on the Expo Line) will need to be replaced at some time in the future but there are no capital project commitments at this time. Meanwhile, we are installing digital signage at five station entrances so customers will know before they enter the station that there are operational issues or emergencies in progress. This project will be completed by the end of March and we hope to expand this to more stations as budget permits. Hi Brandon,

I’ve asked SkyTrain about your question and here’s what I’ve got for you.

The existing PLEDS (Platform Light Emitting Diode Sign) are primarily designed to inform passengers regarding train destinations and it is configured to our Train Control System. A system upgrade would be necessary to override the existing program.

The trains are already running as frequently as every 108 seconds during rush hours between Columbia and Waterfront station so passengers don’t really need the next arrival time during that period. As well, when there are service disruptions, it is difficult to determine instantly when normal service will resume. SkyTrain Control Operators will have to determine the extent of the problem, evaluate the situation, analyze and identify the source of the problem prior to making definite announcements of service restart. Our Control Operators will make onboard announcements or station announcements when we have service disruptions.

The existing PLEDS (especially on the Expo Line) will need to be replaced at some time in the future but there are no capital project commitments at this time. Meanwhile, we are installing digital signage at five station entrances so customers will know before they enter the station that there are operational issues or emergencies in progress. This project will be completed by the end of March and we hope to expand this to more stations as budget permits.

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]]> By: Jhenifer Pabillano http://buzzer.translink.ca/index.php/2009/02/a-look-at-t-comm-the-transit-communications-centre/#comment-3540 Jhenifer Pabillano Wed, 18 Feb 2009 01:53:20 +0000 http://buzzer.translink.ca/?p=2218#comment-3540 Bill & Thomas: yes, the flags indicate the direction the buses are driving in. Dennis & Jeff: don't you worry, the SkyTrain control story will be coming soon :) Bill & Thomas: yes, the flags indicate the direction the buses are driving in.

Dennis & Jeff: don’t you worry, the SkyTrain control story will be coming soon :)

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]]> By: Jeff Summers http://buzzer.translink.ca/index.php/2009/02/a-look-at-t-comm-the-transit-communications-centre/#comment-3376 Jeff Summers Sun, 15 Feb 2009 16:22:57 +0000 http://buzzer.translink.ca/?p=2218#comment-3376 Very interesting article...it would be interesting to see how SkyTrain control works too! Very interesting article…it would be interesting to see how SkyTrain control works too!

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]]> By: Dennis http://buzzer.translink.ca/index.php/2009/02/a-look-at-t-comm-the-transit-communications-centre/#comment-3360 Dennis Sun, 15 Feb 2009 06:40:32 +0000 http://buzzer.translink.ca/?p=2218#comment-3360 Great article! Can't wait to read one about the SkyTrain control centre :P Great article! Can’t wait to read one about the SkyTrain control centre :P

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