ALERT! More info
Translink Buzzer Blog

Search: bus route buzz

Some tweaks to the Next Bus SMS service

Next Text Promo

You can still text to get your bus timings however, how you send and receive SMS information from the service is changing slightly .

What’s new

From August 15, 2016 onward, you will need to text the stop number AND a bus route number in order to receive the next two departure times.

You must include a bus route number in your request in order to get times.

How does it work?

Text the bus stop number and bus route number to 33333 (example: 54440 240) and within seconds, you’ll receive the next 2 departure times for that bus route at that stop.

If you need times for multiple bus routes that service your stop, enter the stop number and up to two bus routes, and text 33333 (example: 50585 44 84).

You’ll get the next 2 arrival times for each bus route in separate texts. You can only request up to two bus routes per text.

If three or more bus routes are listed at a stop and you want times for all of them, an additional text message will need to be sent (example: 54446 240 246 and 54446 241).

Departure times

The predicted departure times are based on the GPS location of the buses and update approximately every two minutes, but sometimes only scheduled times will be available.

Scheduled times are marked with an asterisk (*). When a service is cancelled, we’ll indicate the time with a “C” – same as today.

Need help?

As always, you can text “HELP” to 33333 for assistance.

Remember! Next Bus is also available on our website. So, you can get departure times and all of the route and stop information provided for you on your mobile device or computer.

For more information on the Next Bus SMS service, you can visit our website.
Have questions on the go? Tweet @TransLink or call us at 604.953.3333.

New buses roll onto routes this summer and fall

New bus_Kevin Plimbley

Pssssst….check out our new buses!

We know that additions to the transit fleet, whether they be buses, a new SeaBus or the much-anticipated Mark III SkyTrain cars are always of big interest to you, our readers and riders.

With that in mind, get ready and get set for some new buses (with allllllllll the info) that have hit the streets and buses on order for the coming months!

Buses on the way

Right now, we’re in the middle of two deliveries of buses:

  • 62 – 2016 Chevrolet/Giradin G5 Microbird cutaway Community Shuttles (16501-16562).

These will be entering service now through the fall.

  • 40 – 40-foot diesel New Flyer Xcelsior buses [XD 40’s](16101-16140) and five West Vancouver Xcelsior buses (1601-1605 ) will be in service by the fall.
  • An additional 26 – 2016 Hybrid Artics are  arriving beginning late this year (16201-16226).

Bonus! All these buses are air conditioned!

More buses will be rolling out of the new Hamilton Transit Centre, opening in September, during the autumn months.

This delivery will be for 51 Compressed Natural Gas (CNG) buses [XN40’s] (16001-16051).

Buses delivered

FYBI (For your bus information):

  • 25 – 2012 XDE60, AC equipped, 60’ Hybrid Articulated buses in Richmond, they are the 12000-series buses
  • 17 – 2012 XD40, A/C equipped, 40’ Diesel buses in West Vancouver (1201-1217)
  • 45 – 2014 XN40, A/C equipped, 40’ CNG buses in Port Coquitlam (14000-series buses)
  • 21 – 2015 XDE60, AC equipped, 60’ Hybrid Articulated buses (15000-series buses operated in Burnaby and Surrey, which entered service earlier this year)

There you go bus fans, all the new bus information you can handle for one post :)

Thanks to Juan Sanchez (loyal Buzzer blog reader and transit enthusiast) for his interest in the newest buses in Richmond that sparked this post.

You can check out his photos of the buses in action here.

Author: Adrienne Coling

Fun poll results: #19 Stanley Park is your favourite summer destination route!

pyramid chartAfter 64 votes the results are in.

(Only 64 votes?? People!! I assume you’re all out there actually enjoying the summer rather than on your computers!)

Your favourite summer destination route, with 18 votes, is the #19 bus to Stanley Park!19 route map

This route heads from Metrotown right into the park and back again.

It’s a perfect transit trip to explore one of the most amazing spaces we have in this region – just minutes from bustling downtown Vancouver.

The runner up spot is actually a three-way tie with #150 to White Pine Beach, #351 to Crescent Beach and the “other” category all coming in with nine votes each.

#C26 to Buntzen Lake came in third with 7 votes while #227 to Lynn Canyon Park and #C52 to Seaside/White Rock  garnered four votes, respectively.

Last, but certainly not least were #312 to Burns Bog and #160 to Barnet Marine Park both receiving 2 votes each.

Thanks to all the voters!

What kind of polls do you want to see on the Buzzer blog?
Comment below and let us know!

Author: Adrienne Coling

The June 2016 issue of the Buzzer is now on the system

Much of this issue is dedicated to summer service changes. Print Buzzer front

Which means more service for popular summer destination routes! Woot!

Also in this issue, we invite you to attend Pattullo Bridge Replacement consultation events in person and online.

There is a reminder to take the Fare Review Survey before June 30 as well as a call out for YOU to become part of the team as a bus operator!

Of course, we still have our favourites – Contest Corner, Back Issues and Coming Events.

Happy reading! Pick it up today on the bus, SkyTrain, SeaBus and West Coast Express or you can download it here.

Author: Adrienne Coling

Relocation of bus stops at UBC

Bus stop relocations begin June 17

Bus stop location changes begin June 17

Construction is underway to develop a new bus loop at UBC!

Due to the construction at the loop and along Wesbrook Mall, starting June 17, some bus stops on campus need to be relocated.

The 84 (stop #60045), 44 (stop #59936) and Community Shuttles C18 and C20 (stop #60040) stops will be relocated along Student Union Boulevard – just across the street – until September 2019.

The 480 will be temporarily relocated to University Boulevard for approximately three weeks.

This new loop will provide eight pick-up bays under continuous weather protection.

There will also be 15 layover bays integrated into the ground level of the future Gage South Student Housing.

You can download the map of the stop changes here.

Always know before you go! Sign up for transit alerts and use our Trip Planner.

Author: Jennifer Morland

Some minor bus stop changes for #49 route detour

Customer Alert generic bus

Minor bus stop changes during the #49 detour

Due to construction work by the City of Vancouver, the #49 has had significant detours since early May.

This work includes replacing the sewer main and rehabilitating the roadway along Southwest Marine Drive.

Starting on Monday, June 13, 2016 there will be some minor changes to the temporary bus stop location for the #41,#43, #49, and #480 routes.

map

Details:

  • Stop #60745 will be removed and cancelled.
    • Customers will need to walk to the east side of Dunbar Street to get to the nearest bus stop location #50641.
  • Stop #50641 is temporarily moved from EB West 41st Avenue west side of Dunbar Street to EB West 41st Avenue eastside of Dunbar Street.
  • The temporary stop #51018 is moved from West Boulevard at 49th Avenue to West Boulevard at between 48th and 47th Avenue.

The Southwest Marine Drive Upgrades Project is estimated to be completed by September 2016.

We appreciate your patience as the City of Vancouver completes this necessary road work.

For more information on changes and detours, visit translink.ca/alerts.
Questions or concerns? Let us know!
Customer Service: 604.953.3333
Twitter: @TransLink

Author: Adrienne Coling

Sign, sign, everywhere a sign… New bus stop signs, that is!

Say hello to your new bus stop signs!

Say hello to your new bus stop signs!

Late last year we mentioned how some bus stop signs around Surrey Central were getting a new look.

Now, you may have noticed that these new signs are popping up at bus stops across the region!

That’s because they will become the new bus stop standard for TransLink.

TIPs

Transit Information Panel

As current signs come to the end of their lives, we will be switching all of our bus stop signage across the region to mirror the new look.

The new signs include the “T” for transit, route numbers, Next Bus information and the bay number are placed in prominent locations.

To differentiate from regular bus service, B-Line information will be highlighted in orange and NightBus in navy blue. Plus, they are reflective and easily seen at night!

The best part is really the fact each new sign will list EVERY route at that stop. No more wondering if you’re waiting in the right place, just check the sign!

Another change you may start to see is the end of infotubes at bus stops where they exist and the installation of Transit Information Panels (TIPs).

The new TIPs bump up the font of the scheduled times, include the stop number as well as the recognizable “T” for transit.

The hardware used is much more durable than the old infotubes, which makes them longer lasting and more cost effective.

Thirty-six stops in downtown Vancouver have been updated with these awesome TIPs!

Next up is Surrey City Centre starting mid-May. The rest of the infotube stops will be updated throughout this year.

Author: Adrienne Coling

Communicating bus stop relocations and closures in a new way

Bus Stop

Bus operators will now have up to date info on moved or closed bus stops

Bus stops can get cancelled or have to be relocated for a variety of reasons.

Construction, motor vehicle accidents, special events, police incidents and more.

To help our bus operators and riders have the most up to date information, operators will now be informed about any bus stop changes at the beginning of the route trip and again one bus stop before the closed or relocated stop.

This measure allows for a text to be sent to operators about bus stops that have been moved or closed.

“This is great for our customers. Closed stops won’t be announced as ‘next stop” any longer, so there’s less confusion and better communication for everyone,” says Louise Hearty, CMBC’s Director of Service Support and Security.

When a bus stop is moved, the stop will remain in the system and still be announced to riders and the operator will verbally tell passengers the new location.

When a bus stop is closed (not relocated), the stop and announcement will be removed from the system.

I actually just experienced this on my route this week! It was great to see this practice being put into action to help out riders be aware of changes to the stops on their route.

Has anyone else noticed this change? What are your thoughts?
Comment below and let us know!

Author: Adrienne Coling

Significant detours on the #49 bus between West Boulevard and Dunbar Street

The #49 will detour from May 2-Sept 5 2016

The 49 will detour from Monday, May 2 to September 2016

As the warm, summery months draw near, many construction and road rehabilitation projects around the region will take place that may have an impact on your commute.

From May until September 2016, the City of Vancouver will be replacing the sewer main and rehabilitating the roadway along Southwest Marine Drive.

This project requires a full closure of Southwest Marine Drive from Granville Street to Camosun Street, which will affect service of the 49 Metrotown Station/Dunbar/UBC route between 49th Avenue and West Boulevard and 41st Avenue and Dunbar Street.

Effective Monday, May 2, the 49 will be re-routed and no longer service stops along:

  • 49th Avenue between West Boulevard and SW Marine Drive;
  • SW Marine Drive between 49thAvenue and Dunbar Street; and
  • Dunbar Street between SW Marine Drive and 41st Avenue.

The 49 will now route off 49th Avenue via West Boulevard and 41st Ave (Westbound direction) and 41st Avenue and East Boulevard (Eastbound direction).

There are no direct impacts to the 41, 43 and 480; however, there may be increased traffic congestion along the 41st Avenue, potentially causing some delays.

Stopping procedures during detour

The 49 will run express – between East Boulevard and Dunbar Street, along 41st Avenue and East and West Boulevards– not providing local service along its detour routing (no pick up/drop off) so that it stays reliable and for our customers and delays are kept to a minimum.

There will be two additional temporary stops to minimize travel distances for passengers:

  • Last Stop Westbound (prior to express section) – #51018 (Northbound West Boulevard far side W 49th Avenue)
  • Last Stop Eastbound (prior to express section) – #60745 (Eastbound W 41st Avenue far side Alma Street)

The Southwest Marine Drive Upgrades Project is estimated to be completed by September 2016.

We appreciate your patience as the City of Vancouver completes this necessary road work.

For more information on changes and detours, visit translink.ca/alerts

Author: Jordan Keim

Bus stop changes to Richmond-Brighouse Station

Station

Bus stops and bay assignments will be temporarily changing at Richmond–Brighouse Station on Canada Line

**UPDATE**

As of Monday, June 27, 2016 the temporary relocation of the bus stops at this station will be returning to their original spots.

The City of Richmond is conducting work on the plaza by the entrance to Richmond-Brighouse Station.

The work begins on March 28, 2016 and is expected to last several months.

During this time, SkyTrain and bus service will continue to run as scheduled but station access will be partially impacted and some bus stops and bay assignments will shift.

What to expect

Effective March 28, until the end of May, the following bus stops and bays will be shifted along No. 3 Rd:

  • Bay 2 will be moved to the current location of Bay 3
  • Bay 3 will move to the other side of Saba Road and temporarily replace bus stop #56452
  • Bay 3 will serve the same bus routes as before and will now include the C96 and N10 previous serviced by stop # 56452.
  • Signs will be installed at bus stops and the station entrance to direct customers to the correct locations

map
We thank our passengers for their patience while the renovations to the plaza by the entrance to Richmond-Brighouse Station are completed.

Author: Jennifer Morland

Capilano Road Bus Detours update

Customer Alert generic busTo accommodate the ongoing Capilano Road water main construction, the 232 Capilano Road route continues to be affected.

Here are the updates and what you need to know:

  • From March 14 to 18, 2016 the 232 will route temporarily via Edgemont Boulevard and Capilano Road on a single lane alternating traffic.
  • The 232 will detour and operate on Eldon Road, Ruby Avenue and Sunset Boulevard between March 19 to April 3, 2016.
  • Beginning on April 4, 2016 the 232 will return to its regular routing via Edgemont Boulevard and Capilano Road.

For more details, visit translink.ca/alerts.

Author: Adrienne Coling

On this day in Buzzer blog history: January 16

oldbuzzerillustration

Welcome to Throwback City. Population: Buzzer blog!

With this series we re-publish some awesome old pieces from days in the Buzzer blog’s history.

Today we look at January 16, 2008. The Buzzer blog was a mere pup, not even a year old!

The Canada Line was shiny and brand new and the Buzzer blog editor at the time took to interviewing two talented photographers who just happened to be the artists behind the largest collection of Canada Line construction photos!

Go back in time and enjoy!


 

Profile: Tafyrn & Seamora Palecloud, Canada Line construction photographers

Author: Jhenifer Pabillano

A double rainbow over the Operations and Maintenance Centre --- one of the many fabulous photos found at Canada Line Photography.

A double rainbow over the Canada Line’s Operations and Maintenance Centre — one of the many fabulous photos found at Canada Line Photography.

For Friday, here’s the second profile in a series on Lower Mainland transit enthusiasts — our first was on the Trans Vancouver bus photo archive.

Look up “Canada Line photos” in Google, and the first hit you’ll get is Canada Line Photography, an enormous repository of terrific photographs chronicling the train line’s construction.

There are two people behind the site, Tafyrn and Seamora Palecloud, who were kind enough to do an interview with me for the Buzzer blog. (And I did ask about their unusual names: Tafyrn just laughed, saying, “As you probably know, it’s good practice not to use our real names on the internet.”)

So, here’s the interview, and sprinkled throughout you’ll find some of the Canada Line photos that Tafyrn and Seamora consider favourites—they link back to related pages from the Canada Line photo blog, too.

Tafyrn, Seamora — thanks again so much for helping me put this together!

Read more »

Buses: The next generation

Picture1

The newest member of our bus family

Some cool news for bus fans!

TransLink will soon have 21 New Flyer Xcelsior XDE60 articulated 60-foot buses in our fleet!

Each bus will help TransLink be even greener because they are all diesel-electric hybrids!

Twelve of the new buses will serve routes out of the Surrey Transit Centre (STC) replacing all of the existing articulated buses on the 96 B-Line.

The rest of the buses will call Burnaby Transit Centre (BTC) home and will add to the modernization of the articulated bus fleet in Burnaby.

This includes the 99 B-Line, the 135 and the 44, to name a few!

There are some great new features with these buses, including:

– LED headlights
– A better-optimized seating layout
– Electric doors which provide consistent opening and closing times
– Air conditioning!

Where the rubber meets the road

The artics at STC will start to be in service at the end of January with all of them on the road by March.

At BTC, the new buses will start being integrated onto the routes mid-February with full service in March.

Author: Adrienne Coling

Customer Alert: Capilano Road bus detours extended approximately 2 weeks

Customer Alert generic busAttention all Capilano Road bus goers!

**UPDATE: Winter Service Changes originally scheduled for January 4, 2016, will be delayed by approximately 2 weeks, due to the continued construction of the Capilano Road water main project. During this time, the 232, 236 and 247 will return to regular routing except for the portion of Capilano Road between Edgemont and Eldon.

Check out the detours below! The changes are bolded:

From southbound Capilano Rd:

232 Phibbs Exchange, 236 Lonsdale Quay and 247 Vancouver

Via regular route southbound to Capilano Rd at Eldon Rd, then via Eldon Rd, Ruby Ave, Sunset Blvd, to Edgemont Blvd.  The 236 and 247 continue west on Edgemont Blvd to Capilano Rd, then regular route beyond to Lonsdale Quay (236) and Vancouver (247). The 232 continues east on Edgemont Blvd and regular routing beyond to Phibbs Exchange.

From northbound Capilano Rd:

236 Grouse Mountain and 247 Upper Capilano

Via regular route to Capilano Rd at Edgemont Blvd, then via Edgemont Blvd, Sunset Blvd, Ruby Ave, Eldon Rd, then continue north on Capilano Rd to Grouse Mountain.

From westbound Edgemont Blvd:

232 Grouse Mountain

Via regular route to Edgemont Blvd at Sunset Blvd, then via Sunset Blvd, Ruby Ave, Eldon Rd, then continue north on Capilano Rd to Grouse Mountain.

After this detour ends, the 236 and 247 routes will return to their regular routes along Capilano Rd .

However, the 232 will remain on a minor detour for approximately 2½ months as a result of the closure of Edgemont Blvd at Capilano Rd.

Know before you go!

Head to our Trip Planner to map out your route and times.
Sign up for alerts to stay in the know about any service changes.

Author: Adrienne Coling

New signs make taking the bus a breeze

A wayfinding expert’s rendering of a new bus stop sign and scheduling panel

A wayfinding expert’s rendering of a new bus stop sign and scheduling panel

Starting this month and continuing through the week, bus stop signs in Surrey City Centre are getting a new look!

The design of the new signs, courtesy of TransLink’s Wayfinding experts, display more information and are easier to read.

You’ll also notice something strangely familiar — the new look is consistent with other transit facilities across the system such as SkyTrain stations. The large “T” is for transit (of course!) and will make spotting a bus stop a breeze.

Digital rendering of a new bus stop sign

Digital rendering of a new bus stop sign

Rolling out the new bus stop signs will be a gradual process. To be cost effective, signage and schedules “infotubes” will only be changed out when the existing pieces reach end-of-life or are damaged or require updated route information. The full replacement of all bus stop signs and infotubes will take place over the next few years.

New bus stop signs

New bus stop signs will make it easier for customers to locate bus stops from a distance.

The “T” for transit, route numbers, Next Bus information and the bay number are placed in prominent locations. To differentiate from regular bus service, B-Line information will be highlighted in orange and NightBus in navy blue.

Schedule panels replace infotubes

Many bus stops currently have infotubes on the pole with schedule information, and riders generally give us good feedback about them. Sometimes, however, riders tell us the text is too small. We’re making improvements in this area by replacing the infotubes with schedule panels. The schedule panels are flat, contain larger text and have the same look and feel as the bus stop signs.

Existing infotube (left) and new scheduling panel (right)

Existing infotube (left) and new scheduling panel (right)

 

 

 

 

 

 

 

 

 

 

 

Keep your eyes open!

If you’re in Surrey City Centre over the next few days, make sure to check out the new signs. There are also a few new ones dotting other areas of the region, so keep your eyes open for them too!

 

 

Author: Jordan Keim