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Translink Buzzer Blog

Go car free this weekend!

Courtesy of Car Free Day Vancouver

Courtesy of Car Free Day Vancouver

It’s time for the 12th annual Car Free Day Vancouver!

This festival celebrates neighbourhoods and reconnects communities while nurturing and expanding car-free spaces.

That means large chunks of the West End, Main Street and Commercial Drive will be pedestrian only this weekend impacting bus service to these areas.

Weekend detours:

Effective June 18 from 9am until 8:30pm

5 Robson/6 Downtown Regular route to Robson and Denman then via Denman, Georgia, Burrard, Davie then regular route (as 6 Downtown).
6 Davie/5 Downtown Regular route to Davie & Burrard then via Burrard, Georgia, Denman, Robson then regular route (as 5 Downtown).
C21 Beach Regular route to Beach & Davie then via Davie, Cardero, Pendrell, Bidwell, Davie to Temporary Terminus at Bidwell.
C21 Yaletown From Temporary Terminus continue on Davie then via Denman then regular route.
C23 Davie Regular route to Davie & Cardero then via Cardero, Pendrell, Bidwell, Davie to temporary terminus at Bidwell.


Effective June 19 from 8am until 10pm

3 Main Regular route to Main & Kingsway then via, Kingsway, Fraser, 33 Ave, Main, regular route.
3 Downtown Regular route to Main & 33 Ave, then via 33 Ave, Fraser, Kingsway, Main, regular route.


Effective June 19 from 8am until 8:30pm

20 Victoria Regular route to Commercial & Venables, then via Venables, Clark, Broadway, Commercial, regular route.
20 Downtown Regular route to Commercial & Broadway, then via Broadway, Clark, Venables, Commercial, regular route.

You can find more car-free fun at carfreevancouver.org.

Know before you go! Sign up for Transit Alerts and use our handy dandy Trip Planner.

Author: Adrienne Coling

The June 2016 issue of the Buzzer is now on the system

Much of this issue is dedicated to summer service changes. Print Buzzer front

Which means more service for popular summer destination routes! Woot!

Also in this issue, we invite you to attend Pattullo Bridge Replacement consultation events in person and online.

There is a reminder to take the Fare Review Survey before June 30 as well as a call out for YOU to become part of the team as a bus operator!

Of course, we still have our favourites – Contest Corner, Back Issues and Coming Events.

Happy reading! Pick it up today on the bus, SkyTrain, SeaBus and West Coast Express or you can download it here.

Author: Adrienne Coling

Relocation of bus stops at UBC

Bus stop relocations begin June 17

Bus stop location changes begin June 17

Construction is underway to develop a new bus loop at UBC!

Due to the construction at the loop and along Wesbrook Mall, starting June 17, some bus stops on campus need to be relocated.

The 84 (stop #60045), 44 (stop #59936) and Community Shuttles C18 and C20 (stop #60040) stops will be relocated along Student Union Boulevard – just across the street – until September 2019.

The 480 will be temporarily relocated to University Boulevard for approximately three weeks.

This new loop will provide eight pick-up bays under continuous weather protection.

There will also be 15 layover bays integrated into the ground level of the future Gage South Student Housing.

You can download the map of the stop changes here.

Always know before you go! Sign up for transit alerts and use our Trip Planner.

Author: Jennifer Morland

Fun poll: What are you favourite summer destination routes?

Summer photo

TransLink helps you get where you need to go this summer!

“Summer, summer, summertime. Time to sit back and unwind…”

… And let transit get you to your favourite summer destinations across beautiful Metro Vancouver!

Some days you feel like a lazy beach day, other days a hike in a canyon might be on the agenda.

Crescent Beach postcard circa 1920s

Crescent Beach postcard circa 1920s

How lucky are we that we can enjoy all of these wonderful outdoor adventures AND they are accessible by transit?!

What routes do you like to take to where and why?

Vote below and leave us a comment regarding your favourite summer hotspots trips by transit!

What are you favourite summer destination routes?

  • #019 to Stanley Park (28%, 18 Votes)
  • #150 to White Pine Beach (14%, 9 Votes)
  • #351 to Crescent Beach (14%, 9 Votes)
  • Other (14%, 9 Votes)
  • #C26 to Buntzen Lake (11%, 7 Votes)
  • #227 to Lynn Canyon Park (6%, 4 Votes)
  • #C52 to Seaside/White Rock (6%, 4 Votes)
  • #312 to Burns Bog (3%, 2 Votes)
  • #160 to Barnet Marine Park (3%, 2 Votes)

Total Voters: 64

With the delight of these gorgeous weather days, certain routes will have increased service during the summer months meaning more trips for you to enjoy the outdoors!

Be sure to check out the service changes that happen four times a year, use Trip Planner and sign up for transit alerts to be in the know, before you go!

Author: Adrienne Coling

Transit funding announcement for B.C.

Today is big day for transit in Metro Vancouver and all across British Columbia!

Prime Minister, Justin Trudeau and B.C. Premier Christy Clark have announced that they have signed an agreement resulting in more than $900 million being invested – by the Government of Canada, British Columbia and municipalities – in public transit projects across the province.

So, what does this mean for transit in your community?

Take a look at the plan for the first phase of investment in our region:

Metro Vancouver TransLink Phase 1 of Investing in Canada includes:

  • The purchase of additional SkyTrain vehicles for the Expo, Millennium, and Canada Lines
  • A new West Coast Express locomotive
  • A new SeaBus
  • Upgrades to SkyTrain stations
  • Design and planning for Rapid Transit South of Fraser and the Millennium Line Extension along Broadway

(From the office of the B.C. Premier)

You can read the press releases from the TransLink Mayors’ Council, the province and the Federal government.

Author: Adrienne Coling

CMBC slows the H2O

A bus in the car wash at Surrey Transit Centre.

A bus in getting washed at Surrey Transit Centre.

If your buses don’t sparkle quite as much for the next few months, it’s for a good and GREEN cause.

TransLink is committed to sustainable practices across the Enterprise and CMBC is a great example!

In 2015, when water supplies were low within Metro Vancouver, CMBC voluntarily reduced, and later ceased, bus washing during the summer months.

Now, a formal procedure has been introduced to help conserve water each summer, regardless of water restrictions.

From June 1-September 30, CMBC will reduce bus washing by at least 50%!

This means the schedule will move from washing daily to once every two-three days, as weather and safety permits.

In addition, anytime Metro Vancouver introduces Stage 2 water restrictions, CMBC will voluntary stop all bus washing, except in special circumstances.

These changes will yield BIG water savings—at Burnaby Transit Centre alone, suspending bus washing translates to saving up to 35,000 litres of water each day!

Did you know?

At CMBC transit centres, the bus washes recycle water, using fresh water only for the final rinse.

These water recycling systems reduce the amount of water required to wash each bus by about 75 per cent!

Author: Pamela Findling

Update: Commercial–Broadway station upgrades

Broadway Commercial track and train

Commercial–Broadway Station is the busiest station on the network

Upgrades to improve accessibility, capacity, safety and security at Commercial–Broadway Station, one of the busiest stations on the SkyTrain system, are well underway.

Project Status:

  • Two new columns were constructed on either side of Broadway to support the new pedestrian walkway.
  • A steel mesh wall along with the roof structure and its support columns were installed for the new Broadway platform.
  • Concrete columns were erected in the Grandview Cut to support a widened pedestrian overpass to Platforms 1 and 2.

Upcoming work means the Broadway entrance at the south stationhouse (beside CIBC) will be closed from start of service Saturday, June 18, while crews remove three fare gates to make space for construction of the expanded station entrance.

The entrance will reopen prior to start of service on Monday, June 20.

What passengers and neighbours can expect:

  • Customers can access the station from the entrance off 10th Avenue, or from the north stationhouse on the other side of Broadway.
  • SkyTrain attendants will be present on the platform, in the concourse and outside the station to help guide customers to the 10th Avenue entrance.
  • Signs will be installed to direct customers.
  • When the station entrance reopens, there will be six fare gates, two of which are accessible gates. We know that six fare gates will be more than enough for the number of passengers who use this entrance.

Thanks for your patience as we complete these much-needed upgrades to Commercial-Broadway Station.

Stay tuned for additional updates throughout the project!

Looking for more information?

Learn about all of the Expo Line Station upgrades here.

More details about the Commercial–Broadway Station upgrades and project benefits can be found at translink.ca/commercialbroadway.

Got questions? We’re here to listen!
Customer Service: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.
Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.:30 a.m.
translink.ca/customerservice

Author: Jordan Keim

Splash into summer Service Changes!

summer_2016_buzzer_640x340

Four times a year (spring, summer, fall and winter), we adjust transit service across the region to make our network more efficient and provide service where it is needed most.

And where do riders need extra service during these sunny, summery months?

TO THE BEACH, of course! (Along with lots of other places too). Take a look!

Service Change highlights

  • More service to popular summertime destinations like Stanley Park, Lynn Canyon Park, Buntzen Lake and White Rock Beach.
  • Improve service reliability, decrease overcrowding and improve direct connections to key destinations with modifications to the 26, 41, 43, 49, 242, and 480 routes.
  • Provide better NightBus connections and increase safety for passengers: N8, N20 and N22.
  • Accommodate the City of Vancouver’s Burrard Corridor Project with temporary service adjustments to the 2 and 22.
  • Implement recommendations as a result of the 2015 Transit Network Review: 26, 41, 43, 49, 49, 480, N6, N8, N16, N20 and N22.

Summer Service Changes begin to take effect on June 27, 2016.

Know before you go!

Sign up for Transit Alerts at translink.ca/alerts, visit translink.ca, follow @TransLink or call Customer Service at 604.953.3333.

For more information on the summer service changes, visit translink.ca/servicechanges.

More details on the Transit Network Review can be found on our website.

Author: Adrienne Coling

An update on Metrotown Station upgrade work

West Stationhouse loop truss

West station house loop truss

Have you noticed the huge steel structures being constructed outside Metrotown Station?

Over the past few weeks, crews have been constructing a massive loop truss which will be installed above the west station house – providing structural support for the station’s roof. MultivistaPhoto-2016-06-09 (1)

The loop truss is so massive, in fact, that it was shipped to the work site in four separate pieces, all of which arrived in May.

Crews have also been working on building eight columns which will support the final structure. 

Over the coming weeks, crews will continue fabricating the loop truss, and later this summer it will be hoisted into place with two separate tandem lifts.

More details to come on what this will mean for customers.

Once fully constructed, the loop truss will weigh approximately 70 tons (140,000lbs) and will be around 64.5 meters (212 feet) in length. 

A similar loop truss will be constructed and then installed in the east stationhouse.

B2x sm 141112 MT-Sitemodel Full NE alternate

A rendering of the completed Metrotown Station upgrades project

Have questions about this work?
We’re here to listen!
Customer Service: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.
Overnight Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

Author: Jordan Keim 

Some minor bus stop changes for #49 route detour

Customer Alert generic bus

Minor bus stop changes during the #49 detour

Due to construction work by the City of Vancouver, the #49 has had significant detours since early May.

This work includes replacing the sewer main and rehabilitating the roadway along Southwest Marine Drive.

Starting on Monday, June 13, 2016 there will be some minor changes to the temporary bus stop location for the #41,#43, #49, and #480 routes.

map

Details:

  • Stop #60745 will be removed and cancelled.
    • Customers will need to walk to the east side of Dunbar Street to get to the nearest bus stop location #50641.
  • Stop #50641 is temporarily moved from EB West 41st Avenue west side of Dunbar Street to EB West 41st Avenue eastside of Dunbar Street.
  • The temporary stop #51018 is moved from West Boulevard at 49th Avenue to West Boulevard at between 48th and 47th Avenue.

The Southwest Marine Drive Upgrades Project is estimated to be completed by September 2016.

We appreciate your patience as the City of Vancouver completes this necessary road work.

For more information on changes and detours, visit translink.ca/alerts.
Questions or concerns? Let us know!
Customer Service: 604.953.3333
Twitter: @TransLink

Author: Adrienne Coling

Late night SkyTrain single tracking resumes June 12

Vehicle-on-track

Single tracking will run from June 12 into fall 2016

Beginning June 12 and continuing into the fall, SkyTrain will single track at several stations, primarily during late night hours, due to maintenance work and system upgrades.

Riders should plan on up to 20 minutes of extra travel time during these single tracking events.

Need a refresher as to what single tracking is and why its needed?

I’ve got your back!

Single tracking is when we run trains in both directions over a single piece of track. It’s like taking a two-lane road down to one lane and having a signal or flag, person regulating traffic in the remaining lane so it only flows in one direction at a time. – Ian Fisher, BCRTC

In fact, many railways operate this way where they do not have two tracks to use.

We use single tracking to give crews time to perform necessary work on one track while we keep the other track open for service.

Single tracking – stations and dates:

  • Metrotown and Patterson stations (June 12-16, 24-25): Allow 10-20 minutes, Millennium Line operates VCC-Clark – Columbia only
  • Columbia and Scott Road stations (June 21-23, 26-28): Allow 5-10 minutes
  • Columbia and New Westminster stations (June 29-30, July 3-7): Allow 5-10 minutes

Work has been scheduled to avoid large events, such as concerts, sporting events and community celebrations.

You can learn lots more about single tracking from our interview with BCRTC last fall.

Thank you for your patience while we perform upgrades and important maintenance work to the system.

For information on the service impacts visit translink.ca,
check our Transit Alerts, follow TransLink on Twitter
or call Transit Information and Customer Feedback at 604-953-3333.

Author: Adrienne Coling

New Pattullo Bridge consultations – get involved!

It's time to start talking about connecting to the NEW Pattullo Bridge

It’s time to start talking about connecting to the NEW Pattullo Bridge

Hello Buzzer readers!

Just a quick reminder that starting this Monday, June 13, 2016 TransLink is reaching out to you, the public, for your input on the Pattullo Bridge replacement.

There are both public open houses as well as small group meetings you can attend to learn more and have your voice heard!

Public open houses

These are drop-in sessions and no RSVP or registration is required.

Community Date Time Location
Surrey Wednesday, June 15 5 to 8 p.m. Surrey City Hall
13450 104 Avenue, Surrey
New Westminster Saturday, June 18 10 a.m. to 1 p.m. Sapperton Pensioners’ Hall
318 Keary Street, New Westminster
New Westminster Wednesday, June 22 5 to 8 p.m. Inn at the Quay
900 Quayside Drive, New Westminster
Surrey Saturday, June 25 10 a.m. to 1 p.m. Bridgeview Elementary School
12834 115A Avenue Surrey

Small group meetings

If you’d like to attend one of our small group meetings, please register by emailing pattulloreplacement@translink.ca because space is limited!

Community Date Time Location
New Westminster Tuesday, June 14 1 to 3 p.m. TransLink Head Office
400-287 Nelson’s Court, New Westminster
Surrey Wednesday, June 15 1 to 3 p.m. Surrey City Hall
13450 104 Avenue, Surrey
New Westminster Thursday, June 16 10 a.m. to 12 p.m. TransLink Head Office
400-287 Nelson’s Court, New Westminster
Surrey Monday, June 20 10 a.m. to 12 p.m. Surrey City Centre Library
10350 University Drive, Surrey
Surrey Tuesday, June 21 1 to 3 p.m. Surrey City Hall
13450 104 Avenue, Surrey
New Westminster Wednesday, June 22 10 a.m. – 12 p.m. Sapperton Pensioners’ Hall
318 Keary Street, New Westminster

You can also find these events listed in our calendar.

For more information on the replacement project and informations sessions, visit translink.ca/pattulloreplacement.

Author: Adrienne Coling

Join us for TransLink’s AGM on June 23, 2016

AGM-Facebook-FINAL-V2

Each year, TransLink holds our Annual General Meeting (AGM).

The AGM is where TransLink and its operating companies review highlights of the past year in transit from financial to operational milestones, our latest Annual Report and a whole lot more.

We also open the floor to questions from riders and community members just like you!

Our June Open Board Meeting will follow the AGM after a brief break.

Details:

June 23, 2016
Annual General Meeting
9:00 – 9:45 a.m.
Open Board Meeting 10:00 a.m. – 12:30 p.m.
TransLink Head Office
400-287 Nelson’s Court, New Westminster

 Unable to attend? Not to worry!
Both events will be filmed and available on translink.ca.

**UPDATE**

TransLink 2015 Annual General Meeting

You can also review our AGM videos for the past give years here.

Author: Adrienne Coling

Bike Patrol 2.0 hits the streets

Bike Patrol gets rolling May 19th

Bike Patrol gets rolling May 19th

In 2015, Bike Patrol hit the streets of downtown Vancouver as part of a four month trial.

Because it was such a success, Bike Patrol is back for a second season!

This year, Bike Patrol is stationed again in downtown Vancouver and will be attending some events in the Surrey Central area.

  • From May to September, officers patrol in shifts between 11:00 a.m. and 9:30 p.m.
  • A total of eight security personnel will be CAN-bike certified, which includes backup relief
  • No fair-weather riders! Bike Patrol will run rain or shine.

While Bike Patrol is around to respond to emergencies, they do so much more!

They act as an important resource for transit operators, passengers and the public.

A more mobile security team will also give Transit Security the opportunity to go places where they are restricted in a car while reducing carbon emissions and vehicle costs.

On two wheels, they can work more closely with riders and employees alike at SeaBus, Waterfront Station and the 43 bus routes that travel through the downtown core.

Be on the lookout for Transit Security officers donning their bright yellow uniforms in downtown Vancouver!

Author: Jessica Hewitt

Buzzer illustrator interview: Samantha Leigh Smith

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For our special anniversary edition of the Buzzer, we celebrated 100 years by having the fabulous Samantha Leigh Smith illustrate our transit timeline!

Samantha gave us a look behind her illustrations to understand her inspiration, tools and process.

Enjoy!

What inspires you as an artist?

Just being outside! Whether it’s hiking, scuba diving or a exploring a new city and I find all the colours, patterns and shapes a constant inspiration.

What are your favourite subjects to illustrate?

I have a soft spot for illustrating really cute, happy things. Whether it be a little octopus or a girl jumping it puddle, I love drawing something that will put a smile on someone’s face. I don’t get to do it as often, but I really love hand-lettering and custom typography.

You had the chance to design this huge illustration for the 100th anniversary of the Buzzer. How did you tackle this?

A lot of research! I jumped in and learned all things transit in the lower mainland. I enjoyed discovering all the great forums and websites devoted to transit. It’s awesome to see how people collect and archive a big piece of Vancouver’s history. Once I had an idea of how transit changed and developed, I created a few different sketches planning the timeline. With each iteration I added more detail, then finally scanning and digitally illustrating it on the computer.

What are your artist tools of choice?

Depends on the project. Typically I start out with pencil and paper, then scan and move it into Adobe illustrator, sometimes adding texture in Photoshop. Lately I’ve been enjoying experimenting with brush, ink and gouache paint.

What has been some of your favourite projects you’ve created?

What a hard thing to answer. This illustration for The Buzzer is definitely up there, I never knew how much I would enjoy illustrating little buses! As well some of my favourite projects have been for CBC Music, I had so much fun creating the Canadian Music Alphabet and exploring the complexity in Björk’s genius.

What are some of the fun projects you’re working on now?

I’m currently working on a fun Canadian animal themed alphabet, I’ll be posting updates on my instagram and website soon!

Thank you to Samantha for creating such an amazing anniversary illustration for our dear, ol’ Buzzer.

Quick! Pick up this special edition on SkyTrain, SeaBus, West Coast Express and buses before they’re all gone or download it here.

Author: Adrienne Coling