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Translink Buzzer Blog

Construction Completed on SeaBus North Terminal East Berth

SeaBus North Berth

Big things are happening for SeaBus! Earlier this week, construction completed on the east berth of the north terminal. These 40 year old buildings see approximately 5.84 million boardings each year, and that number is only expected to grow as ridership continues to grow, and we add to the SeaBus fleet.

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#MyTransLink – February 20

Last week, we asked you to share your best Skyline photos for this edition of #MyTransLink, and share you did. From alpenglow mountains to golden hour sunsets you, our snap-happy customers, community members, neighbours and transit enthusiasts have captured the remarkable beauty of Metro Vancouver once again. Enjoy this week’s compilation, and scroll remember to the bottom to find the theme for the upcoming week.

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RECAP: 2018 Chinese Lunar New Year Parade

It was a brisk and sunny Sunday, but that didn’t stop our TransLink and TRAMS crew from taking to the streets of Chinatown to hand out those coveted lucky red envelopes in celebration of the Chinese Lunar New Year.

Chinese New Year Read more »

Friday fun poll: do you listen to something while riding transit?

Do you listen to something while riding transit?

My first portable audio player was a blue 512MB Sandisk MP3 player, purchased around 2007. Ever since, I’ve listened to either music or podcasts while riding transit.

What about you? Do you listen to something while riding transit? In our poll from 2016, most of you told us you spend your time on transit listening to music. Let me know in the comments section what you’re listening to!

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Celebrate Chinese Lunar New Year with TransLink!

Chinese New Year

Gong hei fat choy! Today kicks off Chinese Lunar New Year – also known as the Spring Festival in modern China, which is an important Chinese festival celebrated at the turn of the traditional lunar Chinese calendar. This year is the year of the Dog, and we’re excited to be a part of one of the 45th annual Chinese New Year Parade taking place in Chinatown on Sunday, February 18, 2018.

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Province to build and assume ownership of new Pattullo Bridge

This morning, the Province announced they will fund and deliver the Pattullo Bridge replacement, including:

  • A new four-lane Pattullo Bridge upstream from the existing bridge
  • Removal of the existing bridge

The new Pattullo Bridge will be owned, operated and maintained by the Government of British Columbia. The Province estimates construction will begin in summer 2019 and complete by 2023.

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Love on the line – Valentine’s Day 2018

B-Line Valentine

While the calendar says today is Valentine’s Day, here at TransLink, it’s just one of our two annual celebrations of love. Our annual I Love Transit week shares interesting stories celebrating our riders, transit enthusiasts and generally all the things we love about transit! From Rodney and Darci tapping onto the SkyTrain en route to their nuptuals, to Nina and Jarred getting married on a TransLink bus, and Meghan and Steve unexpectedly finding love on transit, it’s no surprise that this busy and bustling public space ignites so many connections.

Let’s take a stroll down memory lane and check out these and some of the other amazing love stories that started on our system:

Love knows no bounds and can happen when we least expect it — don’t believe me? Just check out the pages of pages of I Saw You ads in the Georgia Straight, with sightings on all of our transit modes!

And let’s not forget about your love for us!

Happy Valentine’s day #happyvalentinesday #mytranslink

A post shared by Jason Chow (@transitkidjason8093) on


Have a transit love story to share? Let us know in the comments, or send us an email to thebuzzer@translink.ca

Author: Sarah Kertcher

#MyTransLink – February 13

Love was in the air with last week’s #MyTransLink theme of valentines! We asked you to share your interpretation of the theme with us and pink cloaked skylines to love for your favourite modes are just some of the shots you, our snap-happy customers, community members, neighbours and transit enthusiasts have captured. Enjoy the view, and scroll to the bottom to find the theme for the upcoming week.

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TransLink Wayfinding 101: who is the wayfinding team?

Phil Kehres and Jada Stevens, wayfinding specialists at TransLink

This is part of our ongoing Wayfinding 101 series taking a closer look at wayfinding at TransLink, bringing you the ins and outs, and answers to your questions. 

Wayfinding is unique at TransLink compared to a typical transit agency. We bring together transit planners and graphic artists to design our suite of wayfinding tools—not simply one or the other.

“We’re not just making sure everything looks pretty or that the information is right,” says Phil Kehres, senior wayfinding specialist at TransLink. “We ensure both streams work together in harmony.” Read more »

2017—a record year for transit ridership in Metro Vancouver

Thank you to our customers for choosing us to get around in 2017!

In 2017, ridership in Metro Vancouver reached a record-breaking 407 million boardings! That’s a 5.7 per cent increase over 2016.

Not only that, the number of journeys in the system reached 247 million—another record and 5.8 per cent increase over the year before! Read more »

Laying the keel on our new SeaBus

In case you haven’t heard, Metro Vancouver is getting a new SeaBus! We recently marked a very important milestone in the ship’s construction. TransLink and Damen Shipyards, the SeaBus’s builder, held a keel-laying ceremony in the Netherlands where the vessel is being built.

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#MyTransLink – February 6

Last week in #MyTransLink, we added a theme to this week’s edition—challenging you to show us your lines! It’s no surprise that once again, you, our snap-happy customers, community members, neighbours and transit enthusiasts have raised the roof with some awe-inspiring shots! Check it out and read to the bottom to find the theme for the upcoming week.

Read more »

Friday fun poll: on all-door boarding routes, do you board through the front, middle or back doors?

A lineup for the 99 B-Line at Commercial-Broadway Station.

On January 1, we began piloting all-door boarding on the 95 and 96 B-Lines, joining the 99 B-Line and 145 (at select stops) as all-door boarding routes!

This allows customers paying with their Compass Card to board the bus through the front, middle or rear doors. You choose! Which door do you usually board from?

During my days as an SFU student, I was an everyday commuter on the 145 from Production Way–University Station. My door was the rear and still is today when I take an all-door boarding route.

I observed most passengers who boarded through the front and middle door moved as far as the bus’s articulated joint. That meant two lines were merging for the front half of the bus, while it was only one line for the back half of the bus. It felt like I was able to board the bus sooner from the rear.

Have you observed the same thing as me? Which is your door and why? Let me know by casting your vote and leaving a comment!

On all-door boarding routes, do you board through the front, middle or rear doors?

  • Rear (45%, 96 Votes)
  • Middle (31%, 66 Votes)
  • Front (24%, 50 Votes)

Total Voters: 212

Did you ride the 95 or 96 B-Line during the all-door boarding pilot? Let us know about your experience at translink.ca/alldoorboarding!

Last poll’s results

In our previous poll, we asked you whether you preferred a window or aisle seat on transit and the results are in! Seventy-six per cent of you preferred the window seat.

Ryan said: “Much prefer an aisle seat, as I like to be prepared to get up and close to the door BEFORE the bus gets there. That way I can quickly get off the bus and allow it to continue delivering passengers to their destinations.”

Gail on Facebook said she preferred the driver’s seat since she’s a bus operator! (Psst…we are hiring bus operators right now, so you too could sit in the driver’s seat!)

Also on Facebook, Wilson said: “Window because it would be really awkward (and rude) to lean on a person instead of the wall 😅.”

Author: Allen Tung

Connect to Evo Car Share at Braid and Columbia SkyTrain stations

The reserved parking stalls for Evo cars at Braid Station.

A new partnership is making it easier for our customers to connect with Evo‘s carsharing services!

Braid and Columbia SkyTrain stations now have four dedicated parking stalls each for Evo vehicles. Evo has also expanded their Home Zone in New Westminster to include Braid Station.

The parking stalls at Braid Station are located in the parking lot across from the entrance. At Columbia Station, the stalls are located east of the station at the corner of Blackwood Street and Clarkson Street.

This partnership is the latest to make carsharing more accessible for our customers by providing them more options for that first and last kilometre of a journey. Last year, we partnered with Modo to establish parking spots for its vehicles at six SkyTrain stations.

Carsharing services play an important role in keeping Metro Vancouver a livable city by giving people alternatives to owning cars. Having carsharing at SkyTrain stations is a great way to encourage people to use transit, walk and cycle, while still having the option to use a car when needed.

Author: Allen Tung

Luggage racks deliver improved customer experience onboard the 620

The luggage lack onboard one of our articulated buses.

Five articulated buses operating out of Richmond Transit Centre are now equipped with luggage racks, improving the onboard experience for our 620 Tsawwassen Ferry / Bridgeport Station customers.

This means a more comfortable ride for our customers! The three-level luggage rack is located across from the middle doors on coaches 8060, 8063, 8064, 8065 and 8066.

The 620 service is unique compared to other service in the region as it’s designed to align with the Victoria ferry schedules.

How it began

Coast Mountain Bus Company first piloted a luggage rack-equipped bus back in April 2017. During the pilot, the luggage rack was installed near the rear doors of the bus.

Our transit operators and customers provided valuable feedback, letting us know that they really liked the idea, but the rack’s height and location were not ideal. Passengers were having trouble lifting their luggage onto the top shelf because they had to lift it over their shoulders. So, our maintenance team adjusted the rack’s height to ensure more customers could easily use the rack.

The luggage rack’s final design is lower and is installed across from the middle doors on all five buses, allowing for easier access.

Have you tried them yet? If so, let us know what you think!

Author: Allen Tung