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Translink Buzzer Blog

When pedestrians get hurt, nobody wins

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Did you know that nearly one in five people killed in car crashes are pedestrians?

A saddening statistic to be sure and as the days get shorter and winter weather settles in, crashes involving pedestrians tend to increase with the seasonal change.

Spurred by this spike in crashes, ICBC is promoting a pedestrian safety campaign to remind drivers and pedestrians that we all share the responsibility for being safe on the roads.

Nobody wins when it comes to crashes involving pedestrians and ICBC has a few tips on how pedestrians and drivers can work together to make our roads safer.

  • When you’re walking, do your part to be seen by drivers — make eye contact, wear bright and reflective clothing, and stay focused on the road.
  • When you’re driving, take extra time to look for pedestrians before turning, avoid distractions and be ready to yield.
  • When you’re using transit:
    • Make sure that you’re visible when you’re walking to and from your transit stop. Wear bright and reflective clothing or gear so drivers can see you in all weather conditions.
    • Be cautious at transit stops. Avoid running for the bus and taking shortcuts. Always cross at designated crosswalks, not mid-block.

When it comes to road safety, Strategic Planning and Policy Manager, Adrian Bell knows a thing or two about the subject. He’s been studying attitudes to road safety and had a bit to say about ICBC’s pedestrian safety campaign:

“Campaigns that deal with issues even-handedly and promote the positives of safe travel rather than the aftermath of crashes often work better according to Urban Systems. Changing attitudes to road safety requires education and mutual understanding and ICBC’s new pedestrian safety campaign is an example of this newer road safety education that encourages everyone to do their part.

This is a great start and under the BC Road Safety Strategy should be something we see more of over the next few years.”

You can find ICBC on Twitter and Facebook and join the conversation on pedestrian safety using the hashtags #sharetheroadBC and #walksafebc.

Author: Laura Tennant

Compass 101: Two new videos!

Two new Compass 101 videos are here for your Compass education!

The first is all about tapping on West Coast Express.

The second is what to do if you get a message when you try to tap in on any card reader.

Check the blog and subscribe to the TransLink YouTube channel, so you’ll get the latest videos we’ll be uploading over the next couple of weeks. We’ll also be adding to the Compass 101 playlist as we upload new videos.

Have more questions? Read all about Compass on our website and get your Compass questions answered on AskCompass.ca.

Author: Adrienne Coling

New poll: How has the one-zone bus fare changed the way you travel?

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TransLink’s one-zone fare structure for buses and HandyDART vehicles has been up and running for a month.

This means that no matter the distance or time of day, you travel anywhere in our region by bus for a single zone fare.

So, we want to know, how has this change affected your transit travel?

Weigh in with our latest poll that will be open until November 22.

Choose from the given answers, leave us a comment with your thoughts below or email us.

How has the one-zone bus fare changed the way you travel?

  • It has saved me money reducing the amount of zones per trip. (42%, 62 Votes)
  • Not at all. I only use the SkyTrain, West Coast Express and SeaBus. (40%, 58 Votes)
  • My bus is much busier than before so I try to avoid it. (12%, 18 Votes)
  • I'm still confused as to what it all means! (5%, 8 Votes)

Total Voters: 146

 

 

 

Compass 101: Tapping your Compass Card on SkyTrain

Watch our new how-to video for tapping at SkyTrain stations!

It’s important to tap in and out on SkyTrain to ensure that you pay the correct fare for your trip.

When you tap out, you can also see your balance, when your pass expires and a reminder if your Stored Value is getting low.

Check the blog and subscribe to the TransLink YouTube channel, so you’ll get the latest videos we’ll be uploading over the next couple of weeks. We’ll also be adding to the Compass 101 playlist as we upload new videos.

Have more questions? Read all about Compass on our website and get your Compass questions answered on AskCompass.ca.

Author: Adrienne Coling

Fun Poll Results: 52% of you chose the Canada Line bike and pedestrian bridge as your favourite!

 

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Well, it seems when it comes to the TransLink bridges we love, there’s a clear winner!

More than half of you chose the Canada Line bike and pedestrian bridge as your favourite.

The Golden Ears Bridge came in second with 20% of the votes, followed by the Westham Island Bridge at 12%, Pattullo Bridge at 11% and Knight Street Bridge at 6%.

Although my heart still belongs to the Westham Island Bridge, I can see why the Canada Line bike and pedestrian bridge got the most votes.

Its beautiful views, accessibility and the fact you can cross the bridge without the help of a vehicle, likely contributed to this bridge coming out on top.

Let us know in the comments section why you chose the Canada Line bike and pedestrian bridge. Or, tell us why another bridge got your vote!

Author: Laura Tennant

 

 

 

Compass 101: Tapping your Compass Card on the bus

Learn about tapping in on buses with our new Compass 101 video!

It’s important to tap in at the beginning of your transit journey but remember, you don’t need to tap out on buses!

Check the blog and subscribe to the TransLink YouTube channel, so you’ll get the latest videos we’ll be uploading over the next couple of weeks. We’ll also be adding to the Compass 101 playlist as we upload new videos.

Have more questions? Read all about Compass on our website and get your Compass questions answered on AskCompass.ca.

Author: Adrienne Coling

Links and Tidbits – November 1, 2015

Links and tidbits is our semi-regular roundup of interesting fodder about transportation from the last few weeks or so. If you have links to contribute, put them in the comments, or email us.

Anyone up for some bus polka?

Anyone up for some bus polka?

»   Our new Prime Minister heads to the subway to thank transit users for their support!

»   A little Twitter teasing became a baseball battle royale between transit companies!

»   Carrying a plastic bag full of live crabs on public transit. What could go wrong??

»   People who spontaneously burst into song or are in need of a nap are out of luck with Sacramento’s new transit rules.

»   Looks like taking the bus is good for business!

He can SEE the music!

»   ^ This guy has some competition for most epic subway metal rock out!

»   It’s always a good idea to think outside of the box. Or… in this case, out of the toilet?

»   TTC is becoming very cycling friendly. They’ve even installed 10 self-service bike repair stations around the system!

I must admit, I love this sign!

I must admit, I love this sign!

»   I can’t decide if this story of transit love story from across the pond is cute or creepy. What’s your take?

»   Reading is fundamental so take a peek at these fun facts about NYC’s new subway extension!

»   LEGO is moving beyond the toy box and the movie theatre and into transportation planning. Check this out!

Fellow Whovians. UNITE. I want this to be real!

»   Fashion icon turned subway-goer. At least for a movie ;)

»   Everybody say love! LOVE! What a lovely surprise for one half of the couple and surrounding commuters :)

»   In Soviet Union, bus drives you! Ok, no I’m not as funny as Yakov Smirnoff. But these Soviet era bus stops are truly interesting!

»   Walk or bus? The eternal question can be answered now by Google Maps!

»   Usually, stealing ads from bus stops would be a major no-no but this advertising stunt by jetBlue wants you to rip them right off!

»   Forget snakes on a plane, this is next level… a snake on a bus!!

»   Edmonton bus riders won’t have the Blues after listening to this crooning driver!

»   Talk about generous! I’d love to come across a free transit pass. Kudos to this Calgary good Samaritan.

»   Pucker up singles! You could date this Don Juan while waiting for your train.

»   That famous subway wind scene with Marilyn from The Seven Year Itch is 60 years old. Time flies when you’re having fun!


Author: Adrienne Coling

Compass 101: How to check your travel history & Compass Card balance online

Compass 101 is back with another video!

This latest video in our Compass 101 series highlights how to check your card’s balance and view your trip history online at compasscard.ca.

Check the blog and subscribe to the TransLink YouTube channel, so you’ll get the latest videos we’ll be uploading over the next couple of weeks. We’ll also be adding to the Compass 101 playlist as we upload new videos.

Have more questions? Read all about Compass on our website and get your Compass questions answered on AskCompass.ca.

Author: Adrienne Coling

Update from the Buzzer blog team

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Hi folks!

You may have noticed that you have been unable to leave comments on some of our more recent blog posts.

Fear not! This is not because we don’t want you to!

We love interacting with our Buzzer audience and answering any and all questions you have about our posts and the system.

Unfortunately, we have been experiencing some major technical difficulties on our end of the blog, including our comment section.

We apologize to all of our readers for this glitch and we hope that we have the issue cleared up so please continue to leave us comments!

Below are some of the posts from the past few weeks. Comment on, Buzzer readers, comment on!

New Mark III SkyTrain cars embark on a cross country road trip
Rider Alert: Expo Line single tracking on October 17, 2015
Want the skinny on single tracking? Ian Fisher fills us in…
Compass 101 videos help you make the move to the Compass Card
Keep those bike wheels rolling with Fall Bike to Work Week
Lots to Learn at TransLink.ca!
Compass 101: How to load your Compass Card online

If you experience any more issues with commenting, please email us.

Author: Adrienne Coling

8 Tips from Transit Police to keep you safe this Halloween

Photo credit: Nathan Walls

Boo! Halloween is just around the corner and as things get a bit spookier around Metro Vancouver, Transit Police wants to share a few tips on how to make sure you have a safe night out. Here are a few things to keep in mind this All Hallows Eve:

1) Take extra care when choosing a Halloween costume. Ask yourself, could this prop be easily mistaken for the real thing? If so, how might it put your safety at risk if the police are called? If in doubt, leave it at home.

2) Remember, consumption of liquor in public is illegal. This includes at SkyTrain stations and on-board buses, SkyTrain, and SeaBus, If you are carrying liquor on transit, ensure it remains closed until you arrive at your private destination.

3)  See something? Say something. There are three easy ways to report non-emergency police issues discreetly to Transit Police: text 87-77-77, use the OnDuty App or call 604-515-8300. In an emergency always call 911.

4) Stay alert to your surroundings while on public transit. Keep valuables out of sight from others. Avoid being distracted by your electronic device.

5) Plan ahead for a safe ride home. Make note of key times such as the last trip of the night!

  • Check out the NightBus and SkyTrain schedules to make sure you don’t miss your ride home.

6) If travelling in a group, establish a meeting place just in case you are separated. 

7) Be visible. Wear bright costumes or include reflective tape, glow sticks, or other articles that improve visibility.

8) Use face paint or make‐up instead of a mask. If you must wear a mask, enlarge the eyes for better vision and push it back off your face when you are walking in and around train stations and in busy pedestrian areas.

Happy Halloween!

Author: Laura Tennant

A transit twist on Halloween

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Are you a last minute Halloween costume scrambler and a fan of transit?

Well, well, well you’re lucky I prepared this awesome list for you.

Here are some of the best costumes I’ve seen around the interwebs that have a transit flair – some are from our own backyard!

Enjoy!

Author: Adrienne Coling

Compass 101: How to load your Compass Card online

We’re back with another step-by-step guide to help you transition to Compass!

This latest video in our Compass101 series is all about how to load passes and Stored Value on to your Compass Card from compasscard.ca.

You’ll want to check the blog and subscribe to the TransLink YouTube channel, so you’ll get the latest videos we’ll be uploading over the next couple of weeks. We’ll also be adding to the Compass 101 playlist as we upload new videos.

Have more questions? You’ll want to read all about Compass on our website and get your Compass questions answered on AskCompass.ca.

Author: Adrienne Coling

Lots to learn at TransLink.ca!

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There is so much information on our website from plans and projects to fare information, Trip Planner and even an events calendar for all things TransLink.

Here are some updates we’ve done lately. Click the links provided to take a peek!

surveillanceRiding transit, you may have noticed that some of our transit vehicles and properties contain video and/or audio recording devices.

Recording devices are present around the system to ensure the safety and security of everyone on and around our system and we take the privacy of all concerned very seriously.

TransLink’s Privacy Policy and Video Surveillance & Audio Recording Privacy Statement have been recently revised. They explain our privacy practices, how data is protected and how, when and why we would disclose information collected.

Both documents are available at translink.ca/privacypolicy.

The statements reflect compliance with the Freedom of Information and Protection of Privacy Act and supports our long-standing commitment to protecting the privacy of our employees, customers and the general public.

Get involved today!

Get involved today!

Have you taken the Transit Consultation Survey yet?

You have until November 6th to weigh in on several proposed bus route changes.

There is also a section at the end where you can add your own suggestions!

And Compass has arrived!

This area on the website is your one-stop-shop for Compass information including products, usage guides and the benefits of using the card.

A useful link found here is askcompass.ca.

This is where you can ask any question you have about the Compass program and see what others have asked too.

There’s always something new at TransLink.ca so be sure to check back often!

Author: Adrienne Coling

Keep those bike wheels rolling with Fall Bike to Work week!

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It’s baaaaaaaaack!

Bike to Work Week hosted by HUB Cycling begins today!

Cycling is a great way of getting around plus it’s one of the healthiest and most enjoyable ways to travel.

This week volunteers will be out at 40 celebration stations along bike routes to cheer on riders, give out free snacks, coffee and help with bike repairs.

Bike to Work Week includes over $20,000 of prizes, daily draws for new bikes and a bike trip for 2 to Vietnam from Exodus Travels.

To be eligible for prize draws, you can register for free at bikehub.ca/registration.

Here are some tips for this week:

1. Plan Your Route Ahead of Time. Take bike routes, whenever possible.
2. Use a U-Lock or Folding Lock, not a Cable Lock.
3. Use a Basket, Pannier or Backpack to carry your stuff.
4. Always keep lights and rain gear
in your bag just in case.
5. Wear Your Regular Clothes if possible.
 Ride at a leisurely pace and you will still look great upon arrival.

Curious about gear for fall biking? Fear not, HUB has got you covered!

Check out this fun bike fashion video from their Bike to Work Week launch party.

The week wraps up on Friday, October 30th with a Halloween Bike Wrap-up Party at Oxford Properties’ Oceanic Plaza.

Everyone is welcome to join HUB staff, volunteers and sponsors for free treats, hot chocolate, bike repairs and costumed fun.

Find HUB on Facebook and Twitter and
use the hashtag #BTWW to join the online conversation!

Author: Adrienne Coling

Yesterday’s Expo Line service disruption

The Expo Line had a disruption in service yesterday

The Expo Line had a disruption in service yesterday

There was a disruption in service on the Expo SkyTrain Line yesterday night shortly after 6 pm. The cause of the disruption is still being investigated. Extra personnel were on the scene quickly to fix the issue and get people moving between stations with added buses. Expo Line service was fully resumed before 9pm last night.

For more info, please see the Oct 24, 2015 Expo Line Service Disruption media advisory.