Translink Buzzer Blog

Help wanted: volunteer to advise the Northeast Sector Area Transit Plan

Out for a stroll in Coquitlam. She could be on our Public Advisory Committee!

Out for a stroll in Port Moody. She could be on our Public Advisory Committee!

Are you interested in transit in your community? And do you live, work, or study, in Coquitlam, Port Coquitlam, Port Moody, Belcarra, or Anmore?

Well, TransLink needs your help!

We’re looking for people to sit on a new Public Advisory Committee (PAC), to provide community perspective into our newly-launched Northeast Sector Area Transit Plan process.

If you’re interested, there’s more info and an application form over at translink.ca/nesatp. Applications, submitted online or through the mail, are due March 18, 2013.

What’s an area transit plan?

TransLink’s area transit plans identify long-term visions and near-term priorities for an area’s transit network and are undertaken for seven areas within Metro Vancouver.

The plans consider community input, current and projected land use and growth and transportation-related data findings, such as automated passenger counts. The Northeast Sector Area Transit Plan will coordinate transit planning with municipal land use planning while considering the future of the area.

Stakeholders and the public will have a variety of opportunities to provide feedback during the 18-month process, including through public consultation events and online surveys.

Check out the Area Transit Plan program overview page for more detail!

Questions about our 2013 supplement? Ask TransLink’s CFO!

Cathy McLay, TransLink's Chief Financial Officer!

Cathy McLay, TransLink’s Chief Financial Officer!

Last week, we announced our 2013 draft supplemental plan, which proposes removing a time-limited property tax from TransLink’s funding.

And this week, we’d like to offer the opportunity to ask our Chief Financial Officer Cathy McLay your questions about the supplement!

Ask and ye shall receive the answers in a special Buzzer blog post on Friday, March 8, 2013.

Feel free to submit your questions between now and Friday via:

We’ll round them up and get Cathy to answer as many of them as possible on Friday! Now go on: ask away!

TransLink 101: Where do our transit vehicles sleep at night?

TransLink 101 blog feature series banner

For February 2013, we’re going back to basics with TransLink 101—explaining TransLink and its work!

Buses settled in for the night.

Buses settled in for the night, in a photo from about 2006.

You ride our buses and trains during the day, but what happens when they go home at night?

Well, just like the rest of us, our vehicles need some downtime and TLC at the end of a long day of work. Each night, our SkyTrains, buses, SeaBuses and West Coast Express trains retire to their own resting places for a well-deserved break. Read on to find out just what happens!

SkyTrain

From 2009: two generations of SkyTrain car inside our operations and maintenance centre near Edmonds.

From 2009: two generations of SkyTrain car inside our operations and maintenance centre near Edmonds.

For most of our SkyTrains, the end of the day means heading over to our Maintenance and Storage Facility near Edmonds SkyTrain station (15 stay on the line overnight, some along the Millennium Line and near King George Station).

George Booth, vehicle supervisor, says trains start coming off the line in the evening reduced service times so cleaning can start at 7:30 p.m. and finish by 4 a.m. Crews work through the night cleaning, changing light bulbs, replacing seat covers and doing other maintenance as needed.

And, depending on the temperatures outside, some of the SkyTrains might even head over to our automated train wash (how fun is that?!?). It’s just like a car wash, but for SkyTrains!

Read more »

2013 draft supplemental plan proposes removing time-limited property tax: share your feedback online

A detail from the cover of our 2013 draft supplemental plan.

A detail from the cover of our 2013 draft supplemental plan.

Heads up: TransLink has put together a draft supplemental plan for 2013, to remove a time-limited property tax that is part of our current funding.

Feel free to read through the draft plan now—and head to that same link from March 1 to March 15, 2013 to share your comments on the plan. Tell your friends!

The background on this plan

So why are we doing this? In 2011, the Mayors’ Council approved a two-year, time-limited property tax until a new, sustainable funding source could be found. This tax was part of our Moving Forward work plan for 2012 onward.

However, a new funding source was not identified and the Mayors’ Council has signaled to TransLink that they don’t want the time-limited property tax implemented in its setead. We’re responding to the Mayors’ request by putting forward a supplemental plan, which removes the time-limited property tax assumed in the 2013 base plan.

The supplement plan will address the removal of $60 million in total in 2013 and 2014. As well, to remove the property tax from being drawn in 2013, the supplemental plan must be prepared by March 31, 2013 and approved by the Mayors’ Council before May 1, 2013.

What are the impacts of removing this tax?

The answer to this question and more are in the Supplemental Plan page FAQ. Here’s a snippet though:

Without this additional funding, will my service be impacted?

We have been focused on operating efficiently and cutting costs. This has allowed TransLink to remove the time-limited property tax while maintaining existing services and implementing the projects outlined in the 2013 Base Plan. However, we will not be able to further expand the system at this time and will need to continue to manage ongoing financial risk.

What’s a supplemental plan?

To back it up all the way: a supplemental plan has to do with how we develop our work plans every year.

First, by law, we are required to come up with a base plan every year, outlining our work for the next three years, plus an outlook on services for the next seven years. In this plan, we have to describe exactly how we’ll pay for the work we’re planning to do and where the money will come from—which is why funding sources like property tax and such keep coming up year to year.

However, if we want to change something about this base plan—to expand, for example, or to change our funding sources—the law says we need to come up with a supplemental plan to amend the base plan.

This supplemental plan then must be approved by our Board, reported on by the Regional Transportation Commissioner, and approved by the Mayors’ Council.

And of course, there’s more on this on the main Supplemental Plan page.

So what’s next?

Your feedback is next! Give us your feedback on the plan, then we’ll incorporate it into the plan and present it to the Mayors’ Council in late March. It’s up to the mayors then to decide whether to approve or not.

I’ll have more info as it comes! Feel free to ask questions below.

TransLink 101: What’s the deal with fare zones?

TransLink 101 blog feature series banner

For February 2013, we’re going back to basics with TransLink 101—a series explaining TransLink and its work!

translink metrotown graeme brown

Graeme Brown, TransLink planner, at Metrotown Station!

Have you ever wondered why we have fare zones on our transit system? As part of our February TransLink 101 series, Graeme Brown, TransLink planner extraordinaire, helped us shed some light on what fare zones are, why we have them and what they could look like in the future!

Read more »

Don’t miss out on the Leading the Way Youth Summit

Time to get those applications in!

Time to get those applications in!

Calling all aspiring transit planners and those young people who’re just interested in transit in general! The deadline for the Leading the Way Youth Summit, happening in Calgary, May 10-12, 2013, is this Friday,  March 1, 2013!

That means you only have a couple of days to get your application in. There are a few spots left, so, if you’re sitting on the fence about attending, I suggest you go for it! Remember, travel to and from summit, accommodations and meals are covered!

Good luck with your applications and enjoy the conference everyone!

TransLink 101: Managing major roads and bridges in Metro Vancouver

TransLink 101 blog feature series banner

For February 2013, we’re going back to basics with TransLink 101—a series of posts explaining TransLink and its work!

A view down Knight Street (part of the Major Road Network), by brian.ch on Flickr

When most people think of TransLink, they immediately think of our transit services. But while transit is at the heart of our mandate, TransLink is also responsible for roads and bridges throughout the region, particularly corridors that connect communities and are critical for the movement of both people and goods.

So if you drive in Metro Vancouver, then you probably use roads that TransLink pays municipalities to operate and maintain! Running these roads, bridges, and transit helps TransLink fulfill its job to plan for regional transportation needs as a whole.

Read more »

Temporary closure of the east side of Main Street-Science World Station

The east side entrance/exit of Main Street-Science World Station is temporary closed

The east side of Main Street-Science World Station is temporary closed

This is a quick update of the Phase 1 of the Main Street-Science World Station upgrades. The east side of station (park side) will be temporarily closed. Passengers are being re-directed to the west side of the station (Science World side) via a covered walkway and temporary fencing.

A permanent extension to the east side platform and new east side station house featuring a new elevator, escalators and bike storage will be built. Of note, some of the work will be done at night due to safety concerns and traffic regulations.

SkyTrain service will remain normal during this time. For more info on the upgrades, please check the Main Street-Science World Station upgrades page on the TransLink website.

Service optimization 2013: your feedback helps move bus changes forward

TransLink service optimization consultations 2012

A snap from one of our service optimization consultations in fall 2012.

Heads up: after a ton of consultation, we’ve now finalized plans for bus service changes slated for late 2013.

You can now download the full report that details our updated plans for major bus route changes in 2013, and summarizes the public feedback!

Here’s a quick recap of what we’re talking about:

  • Service optimization is the ongoing TransLink program looking at how to make the best use of our transit resources, guided by 10 principles confirmed by the public.
  • For optimization in 2013, TransLink staff proposed changes to 34 bus routes across the region.
  • We did extensive public consultation on our proposals from November-December 2012. (11 open houses! Online questionnaire! More than 800 comments received!)
  • Based on this feedback, we’ve modified some of our proposals and confirmed the others.
  • And on Monday Feb 25, we’ve posted our Consultation Summary report at translink.ca/serviceop2013, which details our updated plans for bus route changes, and summarizes public feedback.

Not in place until late 2013/early 2014, and changes vs cuts

Now all caps for the important bit: THESE CHANGES ARE NOT SLATED TO TAKE PLACE UNTIL LATE 2013/EARLY 2014! They likely won’t go ahead until December 2013 at the earliest, given the time needed to get bus stops and vehicles in place and allow for more detailed planning and scheduling.

And another all caps: THESE ARE BUS CHANGES, NOT CUTS. These changes don’t reduce the overall transit service hours in the region—instead, they reallocate the hours to better match where people are travelling. Put another way: there are reductions of some services, but in most cases they are matched by reinvestments of service in the same area (or a redesign of the services to better match the area).

Your feedback spurs revised proposals

Most of our proposed changes went over quite well, but a few drew a significant response.

So we’ve revised several proposals based on public feedback, including:

  • C1/C2 – a revised proposal was developed in consultation with community groups in Burnaby Heights, retaining the current route and reducing frequencies during off-peak periods only [link to revised proposal PDF (will be under Burnaby arrow on service op page)]
  • 211 – based on the range of concerns raised over the proposed removal of the Fairway Drive loop, we will be retaining the existing route instead
  • C48 & C49 – a revised proposal was created to ensure service coverage in Thornhill, Ruskin and Whonnock is maintained, leaving the C49 unchanged and improving the usefulness of the C48 with a connection to West Coast Express and extension via McClure Drive in Albion [link to revised proposal PDF (will be under Maple Ridge arrow on service op page)]

Again, you can see all the details over at translink.ca/serviceop2013!

Thank you

Finally, we’d like to give a huge shout-out to everyone who participated in the service optimization process. Your contributions help us build real transit solutions that work for our communities!

And we’re happy to say that so far, service optimization has been returning successful results. In 2011, the program helped TransLink provide 14 million new rides without added investment in service, increasing bus productivity by 3.1 per cent and generating a 5.5 per cent increase in transit revenue.

Feel free to leave any questions or followups in the comments!

The Buzzer blog is back!

We've corralled the computers and we're back on track!

We’ve corralled the computers and we’re back on track!

Woop woop—the Buzzer blog is back!

We’ve finished our (unexpected) spring cleaning from Feb 14 to today, and now we’re happy to be back delivering TransLink news and updates. Hope you didn’t miss us too badly!

Some notes on our rebirth:

  • We’ve lost all the comments dating between February 8 and 14, which I think were about 5 in total. So sorry if yours was one of them!
  • The TransLink 101 posts will continue until second week of March, as we didn’t get to post them up while the blog was down.
  • I know the Buzzer blog survey ended Feb 20 while we were down – I’m looking to see if we can get the survey up for a bit more time. Edit: we did it! The survey is now up and will close March 8, 2013, at 5 p.m.

Last but not least, we’re happy to see you all again! Chatter away in the comments as you will :)

Love on transit for Valentine’s Day 2013

Happy Valentine’s Day everyone!

Happy Valentine’s Day everyone!

As we all know, transit is one of those public places where people make connections—and love is no exception!

For Valentine’s Day 2013, I thought we’d take a trip down memory lane and revisit some love stories that started on our system:

But love on transit is happening all the time — just check out the pages of pages of I Saw You ads in the Georgia Straight, with sightings on all our transit modes!

And as always, if you have a transit love story to share, please feel free to share in the comments :)

Leading the Way Youth Summit

For those with a love for transit and sustainability there’s a wonderful event happening in Calgary between May 10-12, 2013. The Leading the Way Youth Summit is put on by the Prairies and Territories Chapter and the BC Committee of the Canadian Urban Transit Association and hosted locally by Calgary Transit. TransLink put on a version of this summit in 2011 and it was a fantastic experience. Here’s a link to some of the past posts we’ve written about the summits.

Youth who attend this year’s event will have the opportunity to learn, share ideas, network, and explore career paths with like-minded peers and professionals in transit and related industries. Inspiring speakers, sessions on best practices in transit and sustainable transportation, a career fair and social activities are just some of the fantastic events to enjoy during the weekend.

If you’re interested in becoming a delegate, the application deadline is Friday, March 1, 2013. To find out more or to apply go to LeadingtheWayYouthSummit.com. If you have any questions, please feel free to email the people in charge of the summit directly.

Speaking of the people in charge of the summit, I asked the main person in charge, David Cooper, a Senior Transit Planner with the Calgary Transit, a few questions about the summit and himself: Read more »

Take the 2013 Buzzer blog reader survey, and you could win a FareCard!

What a diligent Buzzer blog reader filling out their survey might look like! Test

It’s been two years since we did our last Buzzer blog reader survey, and we’d like to check in with you again… AND add a little reward!

As always, we here at the Buzzer blog are dying to know more about you, our readers, and what you guys think of the blog so far—plus where you think we could improve for the future.

So we’ve put together a 19 question survey, and if you fill it out, we’ll enter you in a draw to win a FareCard!

Even if you’re just a casual reader, please do take a few minutes and fill out the survey, and tell all your friends to as well :) We want as many entries as we can get to ensure we have a great picture of our readers.

The survey will close on Wednesday, February 20, 2013 and we’ll do the draw for our winner that day too.

Edit: Owing to our downtime over the past few weeks, the survey will close on Friday, March 8, 2013 at 5 p.m. A new link is posted below!

Click here to take the 2013 Buzzer blog reader survey!

(And don’t forget – we have a Buzzer newsletter reader survey too!)

Family Day holiday service, February 11, 2013

Snow or not, we hope you enjoy the day! Test

T

Many of us have been waiting for this holiday, and on February 11, 2013 we’ll have our first Family Day in BC!

Remember, Sundays and Statutory Holidays you can use your FareCard to take five other riders with you for free! A total of six riders is allowed: Two adults (14 and older) and up to four children (13 and under) can ride on a single Adult FareCard, West Coast Express 28-day Pass, or Annual Employer Transit Pass. (Does not apply to Concession Passes.)

Here’s what you need to know about the day as far as transit goes in Metro Vancouver:

Buses, SkyTrain and SeaBus – will operate on the Sunday/Holiday schedule on Family Day, Monday, February 11, 2013. Sunday/Holiday fares will be in effect.

West Coast Express will not operate on that day.

All services will be back on their regular weekday schedules, Tuesday, Feb. 12.

If Family Day is a holiday for you, we hope you have an enjoyable and restful day with those close to you!

The February 2013 Buzzer and illustrator interview

Tobias' illustration and his rendition of himself

Not only is February special because we have a new provincial holiday, Family Day, it’s special because the print Buzzer is helping to kick off the start of our new series this month, TransLink 101. The series, which was launched earlier this week and had its first installment yesterday, will be run primarily on the blog and answers some perennial questions we get about TransLink as well as the services and infrastructure we provide and look after. One of the subjects of this new series will be determined by our readers. Please do take the time to submit your ideas in our comments section.

Besides the Family Day service changes, the issue also includes important information about the temporary (although two years in length) route change for the #10 Downtown/Granville bus. In short, “In order to accommodate construction of the Marine Gateway Project, the #10 bus will now terminate at Marpole Loop, rather than Marine Drive Station, beginning Monday, February 4.”

Also in the issue is info about this year’s CUTA Youth Summit called Leading the Way Youth Summit on Sustainable Transportation. The summit is being held in Calgary this year and sounds like a fun and educational experience.

We also included info about our latest Twitter contest, #TL30K. Now that we’re approaching 30, 000 followers of @TransLink, we’re looking to reward a couple of lucky people with FareCards. All you have to do is either be the 30,000th follower or if you already follow us, write a tweet to our account about why you follow @TransLink with the hashtag #TL30K and we’ll randomly draw a winner after we reach 30, 000 followers. Currently, we’re at over 29, 600 followers. So, you’ll want to follow us and tweet soon!

This month we had a return illustrator to the Buzzer, Tobias Ottahal. Tobias drew the April 2010 Buzzer. We liked his work so much, we asked him to illustrate again. As usual, we interview Tobias, but this time around, we asked him a few different questions than we did last time.

What’s changed since we last interview you?

Hooo! A lot. Went to Pakistan, got a new job, moved in with my lady, and now I’m ‘gasp’ 30!

How did you come up with your illustration?

As with any good artist, the idea was delivered to me by two
jade monkeys riding the four-headed incarnation of Grefil,
god of late-night procrastination.

You’re from Sweden. How is transit similar/different compared to Metro Vancouver?

I’m from Gothenburg – the “Vancouver of Sweden” if you will (west coast, one of the larger cities, rainy).
The public transportation there is definitely decent. I commuted every day for five years when I lived there.
The only thing I miss in Vancouver is light rail! Gothenburg is well-known in Sweden for having
hung on to its trams, and now they’re an inseparable – and environmentally friendly – part of the city.

What can we expect from you in the future?

I’d love to be helping solar-energy companies with their communication and branding strategy.

Thanks Tobias! We’re always looking for great artists to spruce up the Buzzer. So, if you know of any, please email us their info at thebuzzer@translink.ca! If you haven’t picked up this issue on the SkyTrain, SeaBuses, West Coast Express or buses, you can download it here.