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Translink Buzzer Blog

CMBC operator helps reunite missing children with families

Narednra Singh

Narendra began working for CMBC in 2015

Narendra Singh is a bus operator for CMBC. He joined the team in 2015 as a Community Shuttle operator and moved to conventional buses this past spring.

But to two different families, Narendra is more than a bus operator, he is a hero who located two missing children this past long weekend.

When a child in the area goes missing, operators receive messages via TMAC, the onboard computer screen. The messages include descriptions, last seen locations and any other information from police departments looking for the child.

On the first occasion, Narendra noticed a child standing by a bus stop sign alone as he was driving his route. The child looked distraught and matched the description of a missing boy Narendra had received just moments before. Narendra stopped the bus, let his passengers know why and had the child to get on board so he could verify if it was indeed the missing boy and alert the Vancouver Police Department (VPD).

“Hey,” I asked him, “Aren’t you supposed to be at home? Where’s your mom and dad? They must be worried.” The boy stated he got separated from his mom.

“I went back to my passengers and said ‘sorry folks, there’s another bus right behind me. I’ll be stationary and must wait for police.’  Most of the passengers understood a missing child was more important.”

VPD was on the scene in minutes and the boy was returned to his home. All of this only took about 90 minutes!

Narendra managed to save the day again two days later, except this time, he wasn’t even at work yet! Luckily he was wearing his uniform and safety vest to identify himself and he was able to wait with the child until police arrived to help the little lost girl find her way home.

For Narendra, he says it’s “Just a regular thing we (bus operators) do.”

Two children are back safe with their families because of the great communication between police services and CMBC, Narendra’s keen eye, quick thinking and kind heart.

We salute Narendra and everyone who help keep the children of our region safe.

Author: Adrienne Coling

Spot the Mark III – testing continues this weekend!


So shiny and new!

Get ready transit fans because the Mark IIIs are almost here!!!

This weekend you may see them being tested in regular service on the Expo and Millennium Lines.

YES! It’s true!

You won’t be able to actually ride the one, four-car test train just yet and there will be STAs on the trains at the doors just to make sure no eager beavers jump on.

Why the testing?

Think of the trains as pilots. They have to complete a certain amount of hours in a variety of different service situations and testing scenarios before they are given the green light to be used in service.

We do this testing to ensure that the new trains are safe for all passengers and staff.

The third and final phase of testing allows actual SkyTrain passengers to ride the Mark IIIs when they are put into regular service.

Stay tuned for details on that exciting day!

What’s different about the Mark IIIs?

Let me tell you!

  • The cars are all connected – meaning you can walk from one end to the other and move about freely within the train.
  • These cars also have more room for standing passengers, wheelchairs, bikes, strollers and riders with luggage.
  • Seats are an inch lower, which helps people like me whose feet dangle on the Mark IIs!
  • They’re as quiet as a soft, summer’s breeze. OK, I’m taking some poetic license here but they are much quieter due to improved door seals.
  • These trains are green. No, not the colour. They are more energy efficient! They have improved LED lighting and longer lasting battery system – lasting 25 years compared to the 10 year life span in our existing fleet.

Want to spot the Mark III this weekend? Keep your eyes peeled across the system during these times:

  • Friday, July 8
    Millennium Line
    7 p.m. to 12 a.m.
  • Saturday, July 9
    Expo Line
    6 a.m. to 10 a.m.
    12 p.m. to 4 p.m.

Snap a pic and share on Twitter and Instagram with the hashtag #SpottheMarkIII.

Want a sneak peek inside the trains? Check out the gallery below.

Author: Adrienne Coling

Update to the C9 route this September 5, 2016

The updated C9 route as of September 5, 2016

The updated C9 route as of September 5, 2016


New Westminster residents will see a slight change in their C9 community shuttle route starting September 5, 2016.

This shuttle currently runs on a temporary route, which primarily runs along Columbia Street as it travels between Lougheed Station and New Westminster Station. It makes one diversion along Richmond Street, turning into Jamieson Court before returning to Columbia Street.

On September 5th the C9 will turn off of Columbia Street and run along a portion Cumberland and Richmond Street, with stops at Richmond and Cumberland and on Richmond at Miner Street. Service on Jamieson Court will continue.

For a larger view, check the .pdf.

A sneak peek at the new Hamilton Transit Centre! (photos)

Check out the new buildings!

Check out the new buildings!

In order to move over 400,000 people on transit everyday in Metro Vancouver and prepare for a growing region, it’s important to keep Metro Vancouver buses organized, fueled up and safe. Today I’m proud to announce that our newest facility, the Hamiliton Transit Centre (HTC), is well on its way to completion!

The buildings

The new facility will perform three functions: bus dispatch, bus service (fuel and wash) and bus maintenance. Buses and bus operators servicing the Richmond, New Westminster, Burnaby and Vancouver areas will begin and complete service from this location.

Once completed, the 7.3 hectare site located in a light-industrial area in east Richmond will support the operations and maintenance of a fleet of 300 forty-foot equivalent (FFE) buses, including up to 80 Community Shuttle buses and 150 Compressed Natural Gas (CNG) fuelled buses. Sixty-foot buses will also be accommodated at the centre.

HTC features a maintenance building, service delivery building, waste water treatment building, bus washing building and fueling building.

Bus operators will receive their daily assignments in the service delivery building and collect their buses from the parking lanes. Buses due for overnight fueling and washing will be collected from the buildings and returned to the parking lane, while buses due for maintenance will be parked in bays south of the maintenance building. Because there will be CNG buses at HTC, the building requires different design considerations, including floors with radiant heat. The waste water treatment plant processes oily water and waste from the facility.

One thing that strikes you when looking at the buildings at HTC is the wood ceilings and roofs. Not only does the wood look great, the wood is salvaged pine beattle wood that will, along with other sustainable features, help us towards achieving a LEED Silver certification for HTC.

The HTC lighting design has also been developed to keep as much light as possible directed to the facility and not the surrounding residential sites.

A bit of history and details on HTC

TransLink and Coast Mountain Bus saw the need for a new facility and started planning for it in 2009. Construction began in 2013 with a final completion date in 2017.

HTC will increase the capacity for maintenance and storage to 2,005 FFE buses allowing room to grow our current fleet of 1,611 FFE.

What’s next?

Even though the centre won’t be completely finished until 2017, the plan is to have buses housed and running service out of the facility by the fall!

Have we piqued your interest about HTC? Well, we’ll be planning a livestream of the centre really soon. What do you think about that?

Author: Robert Willis

Links and Tidbits – July 7, 2016

Links and tidbits is our semi-regular roundup of interesting fodder about transportation from the last few weeks or so. If you have links to contribute, put them in the comments, or email us.

»   You think that ^^ this is heartbreak? Check out the video below!

»   D.C. subway turned water park. Yikes!

»   We can dance. We can go where we want to — including the subway. Meet the Showtime Kids aka We Live This!

»   Very meta bus ride there, Potter, very meta.

»   Creepy or forgivable transit behaviour? The staring, I cannot abide!

»   Farmers markets for commuters on the go (literally!) in Toronto. I want this!

»   Gotta catch’em all! Ash, is that you?

»   Some serious strap hanger heroes save the day.

»   Occasionally, bus drivers need some “emotional first-aid,” too.

»   A London subway experiment looks at escalators. What side do YOU stand on? (Fun fact, in Japan, each city could have different escalator etiquette. In Tokyo, you stand to the left but in Osaka, it’s the opposite)

»   Secrets of New York dishes the dirt on vintage NYC subway cars.


»   When there’s something strange in your neighbourhood. Who you gonna call?? I am loving this Ghostbusters inspired NYC subway map!

»   Another metro map redesign. This time for Paris. What do you think??

»   This bus driver’s love for her job is clear with her permanent and visual statement.

»   Body positive only in London’s transit ads thanks to the city’s major!

»   Brighton, U.K. is bus central with the highest number of bus trips per person outside of London.

»   This ^^Subway serenade gives new life to an oldie but a goody!

»   Usually, I’m not a fan of a full bus. But in this case, I’ll make an exception.

»   Office on the go! Tokyo installs quick-use desks and benches on platforms along the Ginza subway line. You know, for those moments when you just NEED to do some extra work.

»   Now I want to buy one of our Community Shuttles and adventure around like this guy!

»   Remember the mystery balloon artist on the NYC subway? He’s been found!

»   Helsinki gets the jump on everyone and fully integrates bike share into their transportation!

»   Remember that guy who stole subway trains not once, not twice but 30 times? He’s getting his own documentary!

»   Subway time can be more than that. Just take a look at these New Yorker cartoons!

»   Way to go, Croatia! We love our bus bike racks!

»   Well, we have self-driving trains. Are buses next?

»   Broadway and transit enthusiasts join together in this great new musical!

»   The newest transit/internet sensation – subway vent guy!

»   See what’s behind the sliding doors across the world.

»   A race to the beach! NYC subway vs an e-bike. Who will win? Watch and find out!

»   Ahhh!! Monsters on the subway!

Author: Adrienne Coling

CMBC attends provincially-led earthquake and tsunami response exercise


Jon Arason, Emergency Management & Business Continuity Advisor and Stephen Shimek, Manager, Safety & Emergency Management

Always be prepared. It’s not just the boy scout’s motto!

Being prepared in an event of an emergency is important at home, at work AND on transit.

CMBC recently attended a response preparedness exercise put on by the province as to how this region could handle a larger earthquake and subsequent tsunami and how transit could help.

Living in the Pacific Northwest, we’ve often read that our beautiful province is at risk for a devastating earthquake followed by a tsunami. Given this knowledge, creating a professional disaster-response plan is not only important, but necessary.

Recognized as an organization that consistently ensures the safety and security of its staff and customers, CMBC recently took part in Exercise Coastal Response (June 7-10), the first-ever provincially-led earthquake and tsunami response exercise.

Based on a magnitude 9.0 earthquake and subsequent tsunami, the event included real-time simulation activities, focusing on what steps the province and its partners would take following such a catastrophic disturbance.

While in attendance at the South West Provincial Regional Emergency Operations Centre on day three of the event, CMBC’s Stephen Shimek (Manager, Safety & Emergency Management) and Jon Arason (Emergency Management & Business Continuity Advisor) shared important information with their colleagues.

“At the start of it,” said Shimek, “they didn’t realize what services we could provide. As we talked through it, they realized how much of an asset we are in any event like this, providing a multitude of different services, including bus shelters and transportation.”20160609_114725resize

“We became one of the partners in the exercise,” said Shimek, “having a critical role as an organization that can provide support during an earthquake event.”
The real value, according to both employees, was sharing essential information. “We needed to give them updated contact info for TransLink and the bus company,” said Arason, “as well as clarify what our role during a disaster would be.”

Not considered first responders, CMBC’s attendees emphasized what the organization is focused on. “We’re more than willing to help as a company,” said Arason, “we have a great track record of doing that, but we need to protect our staff, our riders, and we need to protect our assets.”

During one of the exercises, the organizers declared a provincial state of emergency, allowing them to provide further instructions to their partners, which include CMBC and TransLink. This prompted Arason, who referred to the post-disaster reality of fuel shortage and being short-staffed, to advise the province that the organization would need to manage itself first. “Once we know (we’re) safe, we’ll be rendering whatever assistance we can.”

Preparing for their own similar-type exercise this fall, Shimek and Arason agree there was an important takeaway from Exercise Coastal Response. “It reinforce(d) the fact that in order for us to support the city and the Lower Mainland, we have to be prepared ourselves, making sure that our own EOC (Emergency Operations Centre) is up and running and functional.”

Author: Kim Van Haren

Fun poll results: #19 Stanley Park is your favourite summer destination route!

pyramid chartAfter 64 votes the results are in.

(Only 64 votes?? People!! I assume you’re all out there actually enjoying the summer rather than on your computers!)

Your favourite summer destination route, with 18 votes, is the #19 bus to Stanley Park!19 route map

This route heads from Metrotown right into the park and back again.

It’s a perfect transit trip to explore one of the most amazing spaces we have in this region – just minutes from bustling downtown Vancouver.

The runner up spot is actually a three-way tie with #150 to White Pine Beach, #351 to Crescent Beach and the “other” category all coming in with nine votes each.

#C26 to Buntzen Lake came in third with 7 votes while #227 to Lynn Canyon Park and #C52 to Seaside/White Rock  garnered four votes, respectively.

Last, but certainly not least were #312 to Burns Bog and #160 to Barnet Marine Park both receiving 2 votes each.

Thanks to all the voters!

What kind of polls do you want to see on the Buzzer blog?
Comment below and let us know!

Author: Adrienne Coling

Meet the Buskers: Desirée

We have a very special busker profile for you today!

Not only is Desirée Dawson one of the TransLink Buskers and has been for a few years, but she is also the winner of the CBC Music’s Searchlight’s top prize this year!

Enjoying a fairly busy and exciting time, we were lucky enough to grab Desirée for a few moments to discuss her music and her experiences as a busker and her plans for the future!

How long have you been playing music/singing?

I’ve been singing my whole life.. literally since I was a baby haha.  I’ve been playing the Baritone ukulele for three years now.

What training do you have?

I took singing and piano lessons for a little bit when I was really young! Ukulele is self-taught! 

What instruments do you play?

Piano, Baritone Ukulele, Sansula.

What  do like about busking?

I like connecting with others and spreading some musical medicine to people as they go about their daily tasks!

Do you have any funny stories from your busking experiences you want to share?

I always think its SO cool and funny how dogs react to busking. They sometimes just stand there mesmerized, usually looking at my amp, shifting their cute little heads from side to side wondering what the heck is going on in that box.

Tell us about participating in the CBC Music Spotlight competition – what made you want to compete? And you won! What does that feel like? What does it mean for your musical career?

Its been a wild journey! Everything seems to have happened so quickly and all at once, but at the same time I’ve been working at this for years so its really such a proud moment for myself.

I really want to get my music out to the world, to connect with others, to grow and learn more and more! This competition has helped me already, in so many ways with that! The fact that my daily tasks seem to be 90% just connecting with people, sharing and learning to enhance the music I create, is really amazing to me! I’m forever grateful for the wonderful experience.

Coming up, I will be recording my first EP in Toronto at Metalworks studios! Once that is done, I imagine I can finally live my dream of going on tour!

What can passengers/passerbys expect when they catch you performing on the system?

I am not one who dances around, puts on a upbeat show necessarily. I just act as ambiance for passerby’s.  I aim to enhance the quality of peoples day casually and subtly, in the background.  I like to be peoples personal theme music haha!!

Ok, it’s hard, I know, but I ask everyone! What is your favourite song? Favourite band/artist?

Very hard. I do not have a favourite at all. This question always gives me anxiety because I always end up re-reading interviews being like “HOW COULD I FORGET TO SAY ________”.  I will just say that I really love Lianne La Havas and Leon Bridges a wholllllllee lot!

What does the future hold for superstar busker, Desirée?

Music, music and more music.  Busking, busking and more busking, loving, loving and more loving!

Advice for those interested in the busker program?

Be so truly you that people can’t help but feel the heart and dedication in your music. You can do it!!!

Looking for more Desirée? Check out her interview with Shad from CBC’s q.

If you feel like you could be the next busking sensation, you can learn more about the TransLink Busker Program and audition for next year!

Author: Adrienne Coling

Getting to know TransLink – Fearghal and Jacob

2015 PR

Learn more about employees across TransLink in the 2015 People Report

This spring, TransLink released its 3rd annual People Report – a publication for us to showcase initiatives that help support and enrich our employees across the TransLink Enterprise.

A few of our nearly 7,000 employees were featured in the report and right here on the Buzzer blog.

Two of those employees are Planning Analyst Jacob Fox and Senior Planner Fearghal King.

They were asked to present their work on driving behaviour and fuel trends to the Revenue and Finance Committee at the Transportation Research Board’s (TRB) annual conference in Washington, DC.

Not only that, but their peer-reviewed paper, Revenue and policy implications from emerging fuel sale trends in Metro Vancouver, was published this year in the Transportation Research Record, the journal of the TRB!

Let’s delve deeper into this project as Jacob and Fearghal tell us a little more about their study and findings.

Tell me about why you focused your study on work on driving behaviour and fuel trends.

As the Regional Transportation Authority, we feel it’s important to have a solid understanding of regional driving behaviour and how that is evolving over time. By analyzing these trends we can begin to explore policy options that help to reduce regional VKT (Vehicle Kilometres Travelled).

On the flip side, TransLink collects $0.17c from every litre of fuel sold in the region. Once again it’s important to understand the sustainability of this revenue source in the presence of improved vehicle fleet efficiency and fuel price competition with the US.

What are some trends that affect fuel sales in our region?

Fuel sales are predominantly impacted by the price of fuel (both here and in the US), the growth rate of auto ownership and the unemployment rate.

What data did you collect and how?

We collected odometer reading data from vehicles which went through the AirCare program from 2000 – 2010, as well as vehicle registration data from ICBC over the same time period.

We also collected data on fuel sales (from Kent Marketing), as well as population and employment densities and transit service hours, among other things.

What were your findings?

The most significant finding which we observed was a decoupling between road usage (measured by VKT trends) and the main source of road user payments (measured by fuel sale trends).

Essentially we witnessed a decline in fuel volume sales, while VKT trends continued at a steady pace. The significance here is that we saw no decline in road usage (suggesting that congestion and road maintenance costs remained problematic), while the main source of revenue from road users – fuel volume sales – did decline.

What are the implications of fuel tax, a formerly steady revenue stream, declining?

The fuel tax is the second largest source of revenue for TransLink (generating about $340 million in 2014).

As long as vehicle fuel efficiency rates continue to improve, and fuel price competition exists between this region and the US, then this revenue source (as it is currently designed) is under threat.

How can your study be used in real world parameters?

This study helps to lend some useful insight and empirical evidence to the ongoing discussions surrounding transportation funding and mobility pricing.

The study paves the way to explore the applicability of more sustainable funding mechanisms (such as distance-based road user charging, for one).

Want to know more about the people who make the transit network tick?
Read the 2015 People Report!

Author: Adrienne Coling

Oh, Canada! Celebrating Canada Day across Metro Vancouver

Photo courtesy of Colin Knowles

Photo courtesy of Colin Knowles

It may not be Canada’s Sesquicentennial (Yep, that’s what it’s called – I looked it up!) for another year but there are still so many great Canada Day events all around the region!

TransLink will be operating on a Sunday/Holiday schedule with additional service to help you get to and from your Canada Day celebrations.

Please be advised that due to events across the region, many buses are being detoured or re-routed on July 1, 2016.

Take a look at just a few events you can experience on our nation’s birthday!

Granville Island Canada Day

This celebration includes a parade, a special ceremony with cake, live performances and the free water park for the kids!

Time: 8 a.m. – Midnight
Place: Granville Island, Vancouver

Canada Day at Canada Place

This is the nation’s largest celebration outside of Ottawa! There will be live music and entertainment, a circus show, food carts, activities for the kids and a Canada Day parade!

Time: Waterfront Party: 10 a.m. – 6 p.m.; Parade starts at 7 p.m.
Place: Canada Place – Parade starts at Georgia Street & Broughton Street.

Steveston Salmon Festival

Salmon. ALL OF THE SALMON! Also, all of the people! This annual festival takes place in this historic fishing village bringing thousands of people to enjoy over 1,200 pounds of salmon, grilled over open fire pits!

Time: 6:30 a.m. – 5 p.m.
Place: Steveston Village, Richmond

Surrey’s Canada Day celebration

This day of celebrations South of the Fraser boasts one of the biggest outdoor concerts in B.C. Food trucks, a games land, sports world, activity tents for all ages (including seniors!), lots of live music and performances.

Time: 10 a.m. – 10:30 p.m.
Place: Bill Reid Millennium Amphitheatre, Surrey

Coal Harbour fireworks

End all of your Canada Day adventures with a spectacular fireworks show at Coal Harbour. The fireworks show will be visible from northwest-side Downtown (Coal Harbour, parts of Stanley Park), West Vancouver (the seawall between Ambleside and Dundarave), North Vancouver (Lower Lonsdale).

Time: 10:30 p.m. – 11 p.m.
Place: Coal Harbour, Vancouver

There are lots more activities to do around the region including celebrations in White Rock, Maple Ridge, Coquitlam, North Vancouver, Langley and more!


You can skip the lines and crowds after your event by using your Compass Card or by purchasing an extra return ticket before your event.

Tickets are good for 90 minutes from the time they’re first tapped. Plus! You only need a one-zone fare to travel across all zones on holidays!

Please be sure to use our Trip Planner and head to and to help you on your way to Canada Day fun!

Author: Adrienne Coling

Transit Police travels with you on your mobile device

See something? Say something.

See something? Say something.

Whether you are on SeaBus, West Coast Express, SkyTrain or buses, Metro Vancouver Transit Police is right there with you!

Our unique police service has a brand new mobile-friendly website to make it even easier to say something, when you see something, all with your mobile phone.

By visiting you are able to discreetly report a non-emergency police issue, contact us, download the OnDuty app or text 87-77-77 and Transit Police takes each report they receive very seriously.

Check out the safety tips section to help keep yourself and your belongings safe while on transit.

Basically, visiting means that you have Transit Police in your pocket during your transit journey on all modes at all times.

You can help Transit Police keep transit safe.  If you see something, say something!

Author: Adrienne Coling (with files from Transit Police)

Know before you go! Weekend events June 24-26, 2016


Lots to do this weekend around the region!

Metro Vancouver festival season has begun!

This means events and community festivals are happening all over our fair region.

Due to some closures of streets for these events, there are some detours and re-routes for affected areas.

This weekend has a lot going on, take a look!

Vancouver Jazz FestivalJune 24 – 26

Closures: On Robson between Hornby and Howe and partially on Howe.
Routes: 005 service re-routed all day, all three days and all routes servicing Howe street after 9 p.m. are rerouted onto Richards southbound through downtown.

Greek Day –  June 26

Closures: Broadway between MacDonald and Waterloo is closed.
Routes: 009/014 re-routed, 099 re-routed.

Scotia Bank Half MarathonJune 26

Closures: The race will start at Thunderbird Stadium then via Wesbrook Mall, 16th to Sasamat then back to Marine Drive., 4th, Highbury, Pt. Grey, Cornwall, Burrard Bridge, Pacific, Beach to Stanley Park.
Routes: 002/022 MacDonald, 041 UBC, 041 Joyce, 84UBC, C19 Alma, C19 UBC, C21 Yaletown, C21 Beach, C23 Davie, C23 Main, C18 West Mall, and C20 Marine Drive

Like the title says, know before you go! Check out for more details on detours and Trip Planner to map out your transit trip!

Author: Adrienne Coling

Buzzer illustrator interview: Anu Chouhan


You can catch Anu’s illustration in the latest print Buzzer!

Another season, another print Buzzer and another great Buzzer illustration!

This June’s print Buzzer illustration was done by Anu Chouhan.

Anu created a fun, summery scene on the SeaBus.

Anu let us peer behind the scenes into her process, her inspiration and plans for future projects.


What gets you inspired when you’re creating?

I draw inspiration from so many things. One day it might be a certain flower and another it might be a weird-looking cloud. I would say however I often look to fashion and music as my main sources of inspiration.

What are your favourite subjects to illustrate?

I feel like I go through phases, but I’ve always loved to illustrate ladies in fancy outfits! Lately I’ve been doing a lot of fashion illustrations, but I really savour any opportunity to draw something beautiful and detailed. I also recently started getting back into illustrating portraits, as well as dabbling in pattern design.

Tell us about your illustration for the latest print Buzzer?

My illustration features commuters taking the Seabus from North Vancouver to Downtown. I’ve always thought taking the SeaBus was kinda fun, especially in the summer months. I suppose it’s because I don’t take that trip very often so it hasn’t become routine to me — but even now I always ensure I sit at the front or back to appreciate the views!

What are your artist tools of choice?

I mainly work digitally, using Photoshop and Illustrator for commercial works. I also really like to work and experiment with traditional methods such as markers, watercolour, ink and glitter.

What has been some of your favourite projects you’ve created?

I have had the chance to work on a lot of great projects as an illustrator, but many of my favourite projects have been personal ones.

My latest portraits of some of my favourite musicians were very fun to create. I also recently created an illustration of a “Vancouver girl” whose outfit is mainly comprised of brands based in the city, which was something I had been itching to draw for a long time.

What are some of the fun projects you’re working on now?

I have a lot of projects on the go, so follow me on Instagram for updates!

Do you have any fun summer plans?

I’ve been working pretty hard for the past little bit, so I am going to spend more time in the sunshine and make the most of summer before the cold and rain kicks in again.

Thank you to Anu for the interview and the great illustration.

Pick up the latest Buzzer on transit vehicles across the system or download one here!

Author: Adrienne Coling

Summer transit survival guide

summer bus

Hop aboard!

Summer is most definitely upon us – despite some rainy weather as of late!

If you’re like me and take transit most places all year round, being prepared for any scenario is the way to go, especially when the temperature rises!

Take a look at some general and summer specific transit survival tips to make your summer transit journeys a soft, summer’s breeze.

Your Compass Card!

Compass CardWith Compass, you can travel seamlessly across the transit network with one electronic fare card. This means transferring from bus to SkyTrain to SeaBus is as simple as a tap!

Did you know that at SkyTrain Stations, you can use your Stored Value on your Compass Card to buy a Compass product for a friend? Simply tap your card on the blue reader at any Compass Vending Machine and purchase a single Compass Ticket for the zones you need.

Layers (+ an umbrella!)

We all know what it’s like living on the West Coast. One minute you’ll need an umbrella, the next you’ll need shades, then the wind turns and you’re chilly!

Making sure you bring a variety of clothes for those summer adventures is a must and will save you in those ‘just in case’ situations.

Plus, being able to take off a few layers on a warm, afternoon bus is very handy!


Drink lots of water!


It’s so important to stay hydrated, especially during high temperature weather —  and I know I probably sound like your mother right now, but the point stands!

Having a water bottle with a sport top is a great idea! No spills and lots of H2O goodness top keep you cool.

A mobile phone

Tweet us! Call us! Stay in the know and get to your gorgeous summer destination ASAP!

You can also visit our mobile site and have all of our transit resources at your fingertips.

Transit Map

Sunscreen beach

Protect yourself from the sun!

Sometimes technology can fail us when we need it the most!

And when all you want to do is get to the beach, the last thing you want is to get lost or get on the wrong bus! That’s why I always carry a printed copy of the transit network in my bag.

You can download entire system maps, maps by municipalities, NightBus, key transit connections and many more transit maps on our website.

A hat/sunglasses/sunscreen.

Waiting at a bus stop can often mean you are in direct sunlight and during these summer months, that sun can get oh, so hot!

So, be sure to wear a hat, sunglasses and sunscreen to protect yourself.

Did you know that most bus shelters are managed by the municipality they’re found in and not TransLink? The majority of TransLink managed bus shelters are found in or around exchanges and stations.

Follow these summer transit tips and you’ll be ready for any summer adventure!

Have you taken our latest poll about your favourite summer destinations? Vote now!

Do you have some summer transit survival tips? Comment below!

Author: Adrienne Coling

The latest news from the New Westminster Station upgrades

New West east station entrance

Upgrade work continues to march forward

Construction is well underway at New Westminster Station while we upgrade the station to improve accessibility, capacity, safety and security.

Project status:

After almost a year of station upgrades, New Westminster Station upgrades will soon be complete!

Here are some highlights of the work that has taken place over the past few months:

  • The east entrance fully re-opened with an upgraded staircase and a newly replaced escalator.
  • The staircase at the south entrance reopened as work continues to reopen the escalator.
  • Work progressed on the installation of the new south entrance elevator.
  • Installation of permanent lighting in the concourse area continued; most of the ceiling is now in place.
  • Benches have been installed at the platform level.
  • Construction fencing continues to be removed.
  • Painting throughout the station is complete.

What to expect:

Our top priority is the safety of the public, passengers, employees, and contractors.

Due to the nature of construction activity, we recognize there will be impacts to the public, including noise, traffic impacts and changes to SkyTrain service and station access.

Below is a summary of the short-term work that passengers and neighbours can expect:

  • South entrance escalator to reopen.
  • Installation of the south elevator to be completed and in operation this summer.
  • Ceiling panels at the concourse and platform levels to be fully installed.
  • Permanent lighting throughout the station to be completed.
  • North entrance to fully re-open this summer with an upgraded staircase and a newly replaced escalator.
  • Noise associated with large construction projects, including nighttime work with varying levels of noise while trains are not operating will continue.

Thanks for your patience as we complete these much-needed upgrades to New Westminster Station and stay tuned for additional updates throughout the project.

Have questions about the upgrades to New Westminster Station? Contact us!

Customer Service: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.
Overnight Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

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Author: Jordan Keim