ALERT! More info
Translink Buzzer Blog

Posts tagged: bus

The Transit Network Review is back and we want to hear from you!

Transit Network Review

The Transit Network Review is part of an ongoing process where TransLink takes a look at the transit network to identify service changes that will better meet the needs of customers and increase ridership.

With the 10-Year Vision in full swing, providing service improvements across the network in the coming months and years, we have an opportunity to deliver on more and better services for our riders, across Metro Vancouver.

The last review was in 2015 where we went out to the public for extensive consultation resulting in 12,000 completed surveys leading to 85 service changes.

The majority of these changes were implemented when the Evergreen Extension opened in December 2016.

Now, we’re back again looking at different service areas – Silver Valley, Clayton Heights, Morgan Creek communities, as well as Port Coquitlam-South Coquitlam.

Focus for the 2017 Review:

  • Delivering Service in new areas
    • Proposed transit network changes that will provide new service to areas that do not currently have service, or have limited service, including:
      • Proposed new 733 Bryant/Haney Place/Pt Haney Station
      • Proposed new 741 Anderson Creek/Haney Place/Pt Haney Station
      • Proposed new 372 Clayton Heights/Langley Centre
      • C53 Cranley/White Rock Centre
      • 354 White Rock South/ White Rock Centre/Bridgeport Station
  • Improving existing routes to better connect to key destinations
    • Develop options to improve the 159 and 169 routes.

Get involved!

You can get involved two ways: complete the online survey or attend one of our open houses.

The survey will run from February 14, 2017 until March 6, 2017.

You can find more information about the Transit Network Review at translink.ca/networkreview.

Author: Adrienne Coling

Better bus connections are coming for West Coast Express riders!

Attention all West Coast Express riders!

Some of the bus schedules that connect to the West Coast Express were changed on December 19 as part of our regular service changes.

Since that time, you’ve reached out by phone, email, Twitter and other channels to tell us that the changes to some routes made for tight connections between bus and West Coast Express.

We are listening and we’re making changes to reflect the feedback!

Starting Monday, January 30, 2017 the schedules of the following routes will change:

171 Fremont trips departing Coquitlam Central Station weekdays at 6:57 a.m. and 7:27 a.m. will now leave 2 minutes earlier at 6:55 a.m. and 3 minutes earlier at 7:24 a.m.

171 Coquitlam Central Station trips departing Fremont and Dominion weekdays at 7:20 a.m. and 7:50 a.m. will now leave 2 minutes earlier at 7:18 a.m. and 7:48 a.m.

172 Riverside trips departing Coquitlam Central Station weekdays at 6:54 a.m. and 7:24 a.m. will now leave 2 minutes earlier at 6:52 a.m. and 7:22 a.m.

172 Coquitlam Central Station trips departing Dominion and Fremont weekdays at 7:10 a.m. and 7:40 a.m. will now leave 2 minutes earlier at 7:08 a.m. and 3 minutes earlier at 7:37 a.m.

180 Moody Centre Station trips departing from Lougheed Station weekdays between 6:18 a.m. until 8:05 a.m. will now leave 2 minutes earlier.

180 Lougheed Station trips departing from Moody Centre Station weekdays between 5:42 a.m. until 7:32 a.m. will now leave 2 minutes earlier.

182 Moody Centre Station/Belcarra All weekday trip times have been adjusted to better reflect conditions and to connect with the West Coast Express.

184 Moody Centre Station trip departing from Panorama at Lansdowne weekdays at 6:20 a.m. will now leave 5 minutes earlier at 6:15 a.m.

185 Lansdowne trip departing Coquitlam Central Station weekdays at 6:05 a.m. will now leave 5 minutes earlier at 6:00 a.m.

In some cases the bus will arrive earlier than it does today so be sure to check Trip Planner or Bus Schedules for specific route schedules.

Thank you to those who have let us know about these issues! If you continue to have connection problems, let us know by calling 604-953-3333 or by filling out our Customer Feedback Form.

For more details on the schedule changes, visit our Alerts Page.
Have bus route or transit planning questions for #DenisThePlanner? Comment below!

Author: Adrienne Coling

Bus stop changes at 29th Avenue Station

 

Phase one bus stop moves

Route 16 and 33 bus stops will temporarily move as of January 24.

TransLink will be upgrading the 29th Avenue Station Exchange to improve customer access, safety and security.

During this upgrade work, temporary traffic patterns and bus stop location changes will occur.

Until mid-February, the regular stops for the 16 and 33 buses will be moved outside the bus loop.

The number 16 bus bay has been relocated to north side of 29th Avenue.

The number 33 bus bay has been relocated to south side of 29th Avenue.

The upgrades for this exchange will include:

  • A new bus bay to allow all buses to pick up and drop off within the bus loop.
  • Improved lighting, glass shelters and lower profile landscaping to make the bus loop more visible and safer.
  • Three new crosswalks to improve safety and access tot he bus loop and station.
  • New bus stop ID poles with braille and tactile strips to meet accessibility standards and better direct customers.

The entire project is set to wrap up Summer 2017.

For more information about upcoming bus stop changes at this station,
call Customer Information at 604.953.3333 or visit translink.ca/alerts and click the alerts tab.

Author: Adrienne Coling

Meet #Denistheplanner!

Denis2

Meet Denis. Denis the planner.

Haaaaaaaaave you met Denis?

Denis has been with TransLink for three and half years and in the planning department for the past two and half.

When the Evergreen Extension opened, that meant a lot of bus route changes and Denis offered to help us explain a little more about some of the route modifications to our riders who reached out on Twitter.

These responses have been so successful that Denis has agreed to be our “go-to” planning guru across our social channels!

With Denis’ help, this will allow us to delve deeper into service changes and explain more about specific routes and modifications to service.

Not only does Denis help plan things like your favourite bus route, he’s also a transit fan, transit rider as well as a cycling enthusiast. Let’s get to know “Denis the Planner” a little better!

Why did you choose planning as a career?

I originally got into planning because I was concerned about big issues like climate change, preserving farmland, and health. Buuuuttt also I love maps and I love cities. Planning allows me to address those big societal issues AND spend my time working with maps and cities. It’s great!

What drew you to transit planning in particular?

I want to make transit (and walking and cycling) attractive to more people for all of the big reasons mentioned above. This would be a really straightforward job if we had the ability to just put buses everywhere. But, since we can’t just put buses everywhere, we have to have conversations about where those buses should go. And these are really interesting, challenging conversations!

What’s the best part of your job?

The most exciting part is early in the planning process when we get to have blue-sky conversations about different designs for the transit network. It’s a cross between art and science because you need to be creative, but your ideas also have to be based on real data!

What is the most difficult part of your job?

Saying no! I love transit and I want everyone to have great transit access! Until someone invents a money tree, it’s not going to be possible to run a bus to everyone’s doorstep. A big part of my job is explaining the tough transit trade-offs, and that we’re trying to provide the best possible service to the region with the resources we have.

What are your favourite modes transportation besides transit?

I don’t own a car but I recently got an electric bike and I love it! I feel like I can go anywhere on it! Hills are no match for me now.

Why did you want to be #Denistheplanner and personally respond to people’s concerns about service changes?

I’m excited to tell the story of transit. There’s a lot going on behind the scenes and I want to help people know more about that stuff! We’ve always answered tweets and messages; but videos are just more fun, and so hopefully more people will see them!

What do you hope to achieve by being able to directly respond to our riders?

I would love to convert everyone into a transit nerd. If we get more people thinking about transit, hopefully that will mean more public participation, and ultimately better transit!

Check out Denis talking about bus integration for Evergreen!

Stay tuned to Twitter, Instagram and Facebook for future #DenisthePlanner responses.

Although we appreciate and value all of your feedback, Denis will not be able to respond to everyone.

Do you have a planning question for Denis?
Comment below or use the hashtag #DenisthePlanner on social media to reach out!
You can also email us with the subject “Denis the Planner” to thebuzzer@translink.ca.

Author: Adrienne Coling

Bus Route Buzz: West Coast Express TrainBus – 701

Bus Route Buzz
701 map

With the opening of the Evergreen Extension, many TrainBus riders will now be able to have faster connection to downtown Vancouver via SkyTrain and the 701.

TrainBus riders will receive more flexibility in travel options with SkyTrains departing every three to four minutes during peak periods.

701

Starting December 19, the 701 will extend to Mission, however it will not stop at Port Coquitlam or Port Haney Stations.

On January 3, the TrainBus will be discontinued.

Travelling to Port Coquitlam Station? Take the 159 or 160 from SkyTrain.

How about Port Haney Station? Take the C43, C46, C47 or C48.

Heading to Mission? Take the 701 Coquitlam Central Station/Mission City Station. You’ll have access to select 701 trips that are now extended from Haney Place to Mission.

This route schedule has more arrivals and departures from Mission than the TrainBus.

Well, that’s all for now, folks! If you’d like to know more, check out the rest of the series including the live stream! Thanks for joining us for Bus Route Buzz and the Winter 2016 Service Changes.

Know before you go ! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Still have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

The December 2016 issue of the Buzzer is now on the system

Happy holidays! bordered The December 2016 print Buzzer is now on the system.

Much of this issue is dedicated to Winter Service Changes.

This sheet change is especially important because of the newly opened Evergreen Extension.

Be sure to check out Bus Route Buzz for more information about changes to service around the Tri-Cities.

Remember! Service Changes begin Monday, December 19, 2016.

Also in this issue we introduce our beautiful new SkyTrain extension!!

As always, we have our favourites – Contest Corner, Back Issues and Coming Events!

Happy reading! Pick it up today on the bus, SkyTrain, SeaBus and West Coast Express or you can download it here.

Author: Adrienne Coling

Bus Route Buzz: New service – 191 Coquitlam Central Station/Princeton

Bus Route Buzz
191 map
Great news for Burke Mountain residents!

Introducing the 191 that will provide service to the Burke Mountain neighbourhood, connecting residents to the Evergreen Extension and West Coast Express.

191 Coquitlam Central Station/Princeton

The new service will operate with two-way service Coquitlam Central Station, Johnson Street, Glen Drive, Pinetree Way, David Avenue, completing a counter-clockwise one-way loop in Burke Mountain along David Avenue, Princeton Avenue and Coast Meridian Road.

Service will be provided seven days a week with trips every 30 minutes from 5:30 a.m. to 10 p.m. on weekdays and slightly later start times on weekends.

Lots more information on bus integration and service changes watch our Facebook Live with Denis the planner!

For the final Bus Route Buzz post, we will be looking at the West Coast Express TrainBus. Stay tuned!

Plan ahead! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

Bus Route Buzz: Anmore and Belcarra – C26

Bus Route Buzz
Explaining the changes for Anmore and Belcarra and the C26 is as easy as 1, 2, 3!

182 Moody Centre Station/Buntzen Lake

1 – The C26 has a new name! It will now be part of the 182 service.

2 – This route provides all day service through Heritage Mountain via Ravine Drive.

3Two new trips per day have been added to improve connections to other services.

All trips are routed via Ravine Drive.

Well, that was easy!

New route for Burke Mountain next time on Bus Route Buzz!

Want more info on Service Changes? Watch our Facebook Live with Denis the Planner!

Plan ahead! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

Bus Route Buzz: Port Moody and north Coquitlam – 178/C25/C26/C27/C28/C29/C30

Bus Route Buzz
178 C25 C26 C27 C28 C29 C30 map
Community Shuttles in the Tri-Cities, they are a’changin’ – bringing new route names and new routes to Port Moody and north Coquitlam.

A rose by any other name… let’s take a look!

New Routes:

New route list

  • 179 Coquitlam Central Station/Buntzen Lake and 182 Moody Centre Station/Belcarra take the place of the C26.
  • 183 Moody Centre Station/Coquitlam Central Station and 185 Coquitlam Central Station/Landsdowne will provide service to areas previously served by the C27.
  • 184 Moody Centre Station/Noons Creek and 186 Coquitlam Central Station/Hampton Park will be the new name of the C28.
  • 187 Coquitlam Central Station/Parkway (previously C29)
  • 189 Coquitlam CEntral Station/Lafarge Park (previously C30)

The 178 Port Moody Station/Coquitlam Station route is discontinued.

Be sure to check out our next Bus Route Buzz installment as we look at Anmore and Belcarra service.

Lots more information about bus service changes in our Facebook live stream with Denis the Planner. Check it out!

Plan ahead! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

Bus Route Buzz: 169 Braid Station/Coquitlam Central Station

Bus Route Buzz
169 map
Oh my gosh, we’re back again!

For this edition of Bus Route Buzz, let’s look at route 169.

169 Braid Station/Coquitlam Central Station

With the Evergreen Extension open, customers who travel between Coquitlam and Braid Stations can now use SkyTrain!

To accommodate new building construction on Holly Drive and on Orchard Drive, the 169 will continue on a detour routing southbound until late 2019.

The 169 will reroute all northbound and southdbound trips via Riverview Hospital groups via Holly Drive, with service operating every 30 minutes.

Short and sweet!

Next time on Bus Route Buzz,  get ready for some more NEW routes in Port Moody and North Coquitlam!

As always, you can learn more about bus changes on our Facebook live stream with Denis the Planner!

Plan ahead! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

Bus Route Buzz: Port Coquitlam and northeast Coquitlam – 159/188/C37/C38/C40

Bus Route Buzz
159 188 C37 C40 map
Ta da!!

Introducing brand new bus service for northeastern Coquitlam and Port Coquitlam!

These routes will now provide direct connections to the new Evergreen Extension.

Community Shuttle buses across the Tri-Cities are also being renamed.

New Routes:

New routes list

  • 159 Port Coquitlam/Braid Station – All trips on the 159 will travel via Pitt River Road
  • 171 Fremont/Coquitlam Central Station and 172 Riverside/Coquitlam Central Station serving the former C37 areas with new service to Dominion Triangle and a direct connection to the Evergreen Extension.
  • 173 Cedar/Coquitlam Central Station and 174 Rocklin/Coquitlam Central Station cover the route previously served by C38.
  • 175 Meridian/Coquitlam Central Station (previously C40) providing a new connection to the Millennium Line Evergreen Extension.
  • 170 Port Coquitlam Station/Port Coquitlam South (previously C36) has no route changes.
  • 188 Port Coquitlam Station/Coquitlam Central Station gets increased capacity.

Stay tuned for the next Bus Route Buzz post where the 169 Braid Station route will take centre stage.

Want to know more about bus planning? Watch our Facebook live stream with Denis the Planner!

Plan ahead! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

(Video) 6 things TransLink is doing to prepare for more wintry weather


Despite our best West Coast efforts, a snowy winter has arrived in Metro Vancouver.

And it looks like this is just the beginning because there is another dumping of the white stuff forecasted to hit the region.

That means lots of extra safety and operational procedures to keep the transit system running smoothly and safely.

Remember! Buses can only go as the traffic allows. Be sure to check your municipality’s website for snow removal schedules and give yourself some extra time for your transit trip.

Here are six things that TransLink is doing to prepare for the winter weather:

  • Trolley anti-icing trucks will deploy spraying the entire trolley overhead system if there is a forecast risk of frost or ice.
  • SkyTrain De-icing – De-icer spray trains are used to keep the power rail free of ice. De-icing stations will be set up in covered areas and tunnels to prevent ice and snow compacts on the trains.  During times of overnight snow, some SkyTrain cars will run throughout the night to keep tracks clear.
  • Additional bus tire traction – Operators have a snow/ice switch which gives the bus tires better traction in the snow.
  • Bus switch outs –  If needed, we’ll switch out articulated buses for traditional buses. Although articulated buses are great for turning and maneuvering throughout our streets in Metro Vancouver and allow for quick movement of large numbers of passengers, when travelling up hills or on streets that have poor conditions, the back halves are heavy which can create some traction problems.
  • Canada Line Anti-icing and sanding – ensures the power rail and tracks are clear of ice. Canada Line cars have a braking system similar to ABS brakes on your vehicle which helps avoid slippage in this weather.
  • Extra staff on transit – Extra staff including SkyTrain Attendants and Transit Police will assist customers in getting where they need to go. HandyDART will send two staff out in each vehicle to ensure customers get safely to their door, and assist in digging out the bus if required.

Watch the replay of our Facebook live stream, or catch it on Periscope below!


Know before you go!

If there’s snow or ice ensure you plan ahead with Trip Planner or m.translink.ca on your mobile device, and make sure to allow yourself extra commuting time.

Sign up for transit alerts so you’ll be the first to know if there are changes in the transit schedule.

Follow our customer information team on Twitter (@TransLink) and save their number (604) 953-3333 on your mobile device.

Don’t forget to take a look at our tips for dealing with inclement weather on transit!

Author: Adrienne Coling

Bus Route Buzz: Southwest Coquitlam – 143/151/153/157

Bus Route Buzz
143 151 153 157 map
Welcome back to Bus Route Buzz!

In this post we’re exploring more of Coquitlam with routes in the southwest area of the city getting more service.

Down to business!

143 Burquitlam Station/SFU

This route connects SFU and Burquitlam Station with a high-capacity all-day service to SFU with articulated, 60′ buses.

This route will no longer serve Como Lake Avenue.

Why shorten the 143? Well, there is vastly different ridership demand on the two segments of the 143.

The section between Burquitlam Station and SFU has higher demand than the section along Como Lake to Coquitlam.

By separating this route, we can adjust service to demand much more easily!

151 Coquitlam Central Station/Burquitlam Station

This route will run seven days a week between Coquitlam Central Station and Burquitlam Station along Como Lake Avenue, picking up the local area removed from the 143 route.

153 Braid Station/Coquitlam Central Station

The 153 extends from Poirier Community Centre to Coquitlam Central Station via Mariner Way.

157 Lougheed Station/Burquitlam Station.

The 157 extends from Poirier Community Centre to Burquitlam Station via Foster Avenue and Cottonwood Avenue.

Stay tuned for the next Bus Route Buzz installment where we’ll examine some route name changes and brand new bus routes in Northeast Coquitlam and Port Coquitlam.

Plan ahead! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

Bus Route Buzz: Central Tri-Cities – 97 B-Line/160/190/C24

Bus Route Buzz
97 BLine 160 190 C24
This round of Bus Route Buzz is dedicated to the Central Tri-Cities including the 97 B-Line.

97 B-Line

Wave goodbye to the 97 B-Line and hello to Evergreen!

The B-line will be discontinued as of December 19 and riders will now have a rapid transit option with SkyTrain on the Evergreen Extension.

This is much like what happened in Vancouver with the introduction of the Canada Line.

Travelling to school at Port Moody Secondary? The school will continue to be serviced by the 180 (formerly C24) and the 160 route.

We are also increasing the capacity of these routes during peak periods to help accommodate student demand. This means frequency will increase to 15 minutes and the route will now have full size conventional buses.

C24

This route is getting a new name!

The C24 will now be the 180 Moody Centre Station/Lougheed Station and operate with a larger 40-foot conventional bus plus receive 15 minute frequency during peak periods.

The 180 will provide local service on North Road and St. John’s Street, via the College Park neighbourhood as the 160 continues to provide service on St. John’s Road, Ioco Road and Newport Village.

For local bus stops not serve by SkyTrain, take the 160 or 180.

Extended late night service on the N9 between Lougheed and Coquitlam Central Stations creates 24-hou service along the Millennium Line corridor.

Stay tuned for the next edition in our bus route where we look at some routes in Southwest Coquitlam.

Plan ahead! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling

Bus Route Buzz: West End & Downtown – 5/6/C21/C23

Bus Route Buzz
West End downtown map
Back again with the next installment Bus Route Buzz!

Today we’re taking a closer look at the service changes for the West End and Downtown Vancouver, specifically the 5, 6, C21 and C23.

There are new trolley wires that have been installed along Cambie extending the 5 and 6 route.

6 Davie/Downtown

This 6 will now extend along Davie Street to provide better connections to Yaletown, Canada Line and Cambie Street.

Headed to the Expo Line? Transfer from the 5 at Burrard Station or the 5 or 6 at Cambie and Dunsmuir – one block away from Stadium–Chinatown Station.

C21 and C23

These routes are merging into the new 23 Main Street Station/Yaletown/Beach serving Beach Avenue, Yaletown–Roundhouse, Stadium–Chinatown and Main Street–Science World Stations.

The redesign is to make our bus service more useful for people in this area. The conventional buses have over twice the capacity of Community Shuttles reducing the chance of pass-ups and overcrowding.

Stay tuned for the next edition in our bus route where we look at some Central Tri-Cities routes.

Plan ahead! Visit Trip Planner to map your route – use December 19 or later as your travel date.
Have questions? Contact Customer Information at 604.953.3333 or tweet @TransLink.

Author: Adrienne Coling