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Rogers and Fido customers you are now connected at downtown Expo Line stations

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From left to right: Derrick Cheung, Vice-President Strategic Sourcing and Real Estate, Translink; Gord Nelson, Vice-President, Sales, British Columbia, Rogers Communications; Leon Leroux, Director, Network Implementation, Western Region, Rogers Communications; and Guy Akester, Director, Real Estate Program and Partners, Translink.

Exciting news! Today, Rogers announced it has turned on LTE wireless service in the SkyTrain Dunsmuir Tunnel.

TransLink has partnered with Rogers to provide strong LTE connectivity while on the SkyTrain and – the best part is this service improvement is being made with no cost to taxpayers.

Now, Rogers and Fido customers can surf the web, make/receive calls or texts, stream video and music and catch Pokemon all while travelling through the Dunsmuir Tunnel; including Stadium–Chinatown, Granville, Burrard and Waterfront stations.

Here are all the details on the enhanced connectivity on the SkyTrain!

How do you get wireless service in a tunnel?

This type of install is referred to as a DAS or a Distributed Antenna System. Rogers worked tirelessly over many nights to install equipment in the stations and throughout the Dunsmuir Tunnel.

Non-revenue night work was necessary to ensure passenger service would not be disrupted in any way.  SkyTrain staff also provided great support during this installation.

What are the benefits?

Increased access to cellular data and connectivity is important to our customers!

TransLink has engaged industry experts to ensure that we have a reliable and sustainable network in place.

Rogers and Fido customers now have uninterrupted LTE connectivity while travelling along the Dunsmuir tunnel and can browse the web and make calls.  This improves the safety, security and convenience and is part of our continued effort to improve customer experience.

Are there any plans to expand LTE service to other areas or other carriers?

We are finding innovative ways to expand and diversify revenue sources while delivering a service that customers have requested.

Rogers will continue to expand LTE service along the SkyTrain, specifically, the Edmonds, Columbia, New Westminster and Evergreen tunnels. The DAS system has been configured to support additional carriers so we look forward to other carriers also taking advantage of this opportunity to improve LTE connectivity to the public.

Is LTE the same as Wi-Fi?

The two major categories of wireless internet access for mobile devices are cellular wide area networks and Wi-Fi local area networks.

The biggest difference and reason why we are pursuing cellular access is that Wi-Fi is tied to a router and has a limited range to a confined area, approximately 50 to 100 feet, whereas a cellular network provides access anywhere, through your data plan when you’re out of Wi-Fi range.

Thank you to Lea Dam, Real Estate Project Manager for the low down on the new connectivity!

For more information, check out this news release.

Author: Jessica Hewitt