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Posts tagged: skytrain

Weigh in on rapid transit in the Broadway Corridor!

broadway consultation photo

You’re invited to pop by an open house to learn more about the Broadway Extension and share your thoughts.

Today (June 19), we’re launching our next round of consultation, in partnership with the City of Vancouver. Back in January 2017, we launched the first phase of consultation and we heard from more than 470 people at in-person events and 4,200 people through our online survey and feedback forms. Now it’s your turn!

Read more »

Saying goodbye to Amazing Grace

Grace McCarthy 2011 OMC

Grace McCarthy at SkyTrain OMC, 2011

If you remember Expo 86, that was Grace McCarthy. If you remember the name SkyTrain, that was Grace McCarthy.” – Norman Stowe

It is with great sadness and fond memories that we bid adieu to a visionary woman who, for decades, helped shape and grow the province and our region. Grace McCarthy has passed away at 89.

Before SkyTrain was SkyTrain, there was Grace McCarthy.

Under the leadership of B.C. premier Bill Bennett, McCarthy was appointed deputy premier and the minister responsible for BC Transit.

A tireless and optimistic leader in British Columbia with the Social Credit Party, McCarthy’s efforts helped bring Expo ’86 to Vancouver and she oversaw construction (and the naming!) of our beloved SkyTrain.

When asked about the impact of SkyTrain on this region, McCarthy said, “It transformed the way we travel throughout the region and made this great area one of the very best to live in.”

McCarthy received the Order of Canada in 1992 and the Order of B.C. in 2004.

Amazing Grace, thank you for being our SkyTrain champion and an inspiring leader. Your legacy will always live on in Metro Vancouver and British Columbia.

Read more about Grace McCarthy’s life and achievements including SkyTrain.

Author: Adrienne Coling

Running Rail Replacement work May 25–May 30, 2017

Modified service route 1 NW to VC_17x11-01
We are continuing with our work to replace 7,000 aging rail pads and 5,000 linear metres of running rail on the Expo Line.

This phase of the Running Rail Replacement Project began this February and will continue through summer 2017.

This batch of work will include single tracking later in some evenings as well as some morning and afternoon work on the weekend.

On May 27 and May 28, two sections of track west of Main Street–Science World Station will require extended times to accommodate the necessary special treatment to pre-bend the 60 foot rail sections before installation.

Please take note of the schedules below and know before you go!

Thursday May 25 & Friday May 26

  • From 9:30 pm until the end of service

Saturday May 27

  • From start of service until 2:00 pm AND
  • From 11:30 pm until the end of service.

Sunday May 28

  • From start of service until 3:00 pm.
  • There will be no single tracking Sunday evening.

Monday May 29 & Tuesday May 30

  • From 9:30 pm until the end of service.

For all affected service days:

  • Expo Line trains will use one track in both directions at Main Street–Science World and Commercial–Broadway stations.
  • Expo Line passengers should allow for 15-20 minutes extra travel time.
  • All Expo Line trains will operate between Waterfront and King George stations.
  • Expo service to Sapperton, Braid, Lougheed Town Centre and Production Way–University will be replaced with trains operating between New Westminster and VCC–Clark. Passengers from other stations on the Expo Line can change trains to this service at Commercial–Broadway, New Westminster and Columbia stations.
  • Millennium Line and Canada Line will operate normally.

This work schedule is subject to change.

Learn more about our Running Rail Replacement Project!

Have questions about this project or single tracking? Ask away!
Tweet @TransLink or call 604-953-3333.

Author: Adrienne Coling

More station upgrade progress at Joyce–Collingwood!

Outside shot

View from east station house down Vanness Avenue

Joyce–Collingwood Station is looking more refreshed by the day as work continues on upgrading our fourth busiest Expo Line station outside of downtown Vancouver.

These upgrades seek to improve safety and security for riders as well as accessibility to the station.

Completed work

  • Escalator installation work is complete.
  • Timber ceiling installation in the new east stationhouse is now complete.
  • New lighting on the platform improves safety and security.
  • Bus shelter footings are now installed. Look for two new bus shelters at the station later this summer!
  • Newly installed glass panels improve visibility on the platform.

What’s next?

  • Elevator testing and commissioning
  • Public art installation
  • Ceiling panel installation on the platform
  • Installation of glass walls for the east stationhouse
  • Bike Parkade work is ongoing and when complete, customers can access the parkade using their Compass Card.

Thank you for your patience as we complete these much-needed upgrades to the Joyce–Collingwood Station and stay tuned for additional updates throughout the project.

Get in touch!

Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information on this project visit translink.ca/joyce.
For up-to-date construction info, visit translink.ca/ontrack.

Author: Jessica Hewitt

TransLink on the Move: Looking back on record ridership

TransLink on the Move Ridership

For TransLink on the Move this week, our five week series where we look at some of the many highlights from our 2016 Annual Report, we’re taking a look back on ridership from 2016 where we logged 384.83 million boardings! Our highest ever!

Last year saw an increase of 4.5% over 2015’s ridership levels, and we have YOU, our riders to thank for that! Thank you for helping us build and maintain momentum. We are proud of the work we do, and strive to continue improving with a commitment to focus on what matters to our customers.

Snapshot

In 2016, we launched our new Accountability Centre, a one-stop-shop in tracking performance of our regional transportation system, as well as customer satisfaction to ensure we’re meeting our goals and satisfying customer needs.

Want to know more about highlights to the transit system in 2016?
Stay tuned to the blog for a new feature every week!

Author: Sarah Kertcher

Capturing Art on Public Transit – 2017 Capture Photography Festival

We recently had the pleasure of catching up with British Mexican photographer Alinka EcheverrÍa, a featured artist in the 2017 Capture Photography Festival.

The Capture Photography Festival is an annual not-for-profit festival that strives to nurture emerging talent, engage community and spark public dialogue about photography as an art form and a vessel for communication.

This year, Capture has once again partnered with TransLink, this time on an art installation on the SkyTrain system.

This series titled Nicephora, is installed at Stadium–Chinatown Skytrain Station and can be viewed until 2018.

Alinka Echeverria
Precession of the Feminine
(2015), which is part of the larger series of works entitled Nicephora, was born during EcheverrÍa’s BMW Residency program at the Musée Nicéphore Niépce in France, a museum named after Nicéphore Niépce, the inventor of photography.

Capture Photography Festival
The Capture Photography Festival runs from April 1 – 28, 2017.

For more information, head to capturephotofest.com
Be sociable! Check out Capture’s Facebook and Instagram.

Take the SkyTrain survey, April 24–May 21, 2017

cropped-CoMET-and-Nova-Banner-for-New-Website-v4

BCRTC (SkyTrain) has joined the Nova benchmarking group that is operated by the Imperial College in London.

This group is sister to the benchmarking bus group (IBBG) of which CMBC is a member. The purpose of these groups is to share experiences, compare performance, identify best practices and learn from one another in order to improve performance.

Much like the IBBG survey, this survey looks at overall customer satisfaction, service quality, performance and more!

Members of the Nova benchmarking group:

Your feedback is very important and this is a perfect opportunity to weigh in on the SkyTrain service.

The survey will be available from April 24 until May 21, 2017.

CLICK HERE TO TAKE THE SURVEY!

Author: Adrienne Coling

Surrey Central is getting an upgrade!

Rendering of the finished upgrades

Rendering of the finished upgrades

Some of the busiest stations on the Expo Line are getting much needed upgrades and that includes Surrey Central Station; the busiest station in Surrey!

This bustling transit and community hub will be upgraded to meet the needs of the fast-growing municipality as well as our overall region, bringing more accessibility and create easier commutes for riders!

New features of the station include:

  • A new north stationhouse with two new entrances at the north side of the existing station to make it easier and more convenient for people to take SkyTrain.
  • Design elements such as improved lighting and glass walls to make the station safer and more secure.
  • Three new escalators and a new elevator to improve access for customers with disabilities and make it more convenient for all customers to access the platform easily.
  • New station design for the north stationhouse to better integrate with the surrounding community.
  • 920 square metres of extra space will help improve passenger flow through the station.

Don’t worry about connecting to the library, mall, Surrey City Hall and all the amenities around the station because access is not changing!

Customers will continue to use the existing exits and entrances to the station. However, those who previously used the emergency exit on the north side of the platform will exit from the south entrances as the emergency exit will be demolished as part of this project.

Work will begin this spring and is expected to be complete by the end of 2018.

To stay up-to-date on the Surrey Central upgrades,
sign up for TransLink eNewsletters or visit translink.ca/surreycentral.

Author: Adrienne Coling

Running Rail replacement continues near Stadium–Chinatown Station

pattern change

As part of keeping our system in a state of good repair, we are replacing 5,000 linear metres of running rail at four main locations close to Metrotown, Main Street–Science World, Stadium–Chinatown and Waterfront stations.

The next area of running rail replacement is near Stadium–Chinatown Station and is taking place from today, February 23 to  March 9 16 22. Work will not be done on Fridays and Saturdays and is weather dependent.

Customers can expect modified service between Waterfront and Stadium–Chinatown stations during the specific work times.

A Special SkyTrain Service shuttle will provide 10 minute service in both directions between Waterfront and Stadium–Chinatown stations.

Details:

  • From 9:30 p.m. until the end of service, Expo Line trains travelling towards Waterfront will terminate at Stadium–Chinatown station.
  • Expo Line trains travelling towards both King George and Production Way-University will operate normally from Stadium–Chinatown stations.
  • Expo Line passengers connecting at Stadium–Chinatown should allow for 5-10 minutes of extra travel time.
  • Millennium Line and Canada Line will operate normally.
  • Schedule adjustments due to special events:
    • Tuesday, February 28: service change delayed one hour, beginning at 10:30 p.m., to accommodate the Canucks game.
    • Thursday, March 2: service change delayed one hour, beginning at 10:30 p.m., to accommodate the Canucks game.
    • Sunday, Mar. 5: service change delayed one hour, beginning at 10:30 p.m., to accommodate the Whitecaps game.
    • Tuesday, Mar. 7: service change delayed one hour, beginning at 10:30 p.m., to accommodate the Canucks game.
    • Thursday, Mar. 9: service change delayed one hour, beginning at 10:30 p.m., to accommodate the Canucks game.
    • Monday, Mar. 13: service change delayed one hour, beginning at 10:30 p.m., to accommodate the Canucks game.
    • Tuesday, Mar. 14: No work will take place on this date.
    • Thursday, Mar. 16: service change delayed one hour, beginning at 10:30 p.m., to accommodate the Canucks game.

Riders should also be sure to watch destination displays and listen for train destination announcements.

How does this affect your commute? Check out our Alerts Page for pattern changes and upcoming work.
Find more information on the entire project, visit translink.ca/railreplacement.

Author: Adrienne Coling

Running Rail replacement begins February 5, 2017

2015 Running Rail work

2015 Running Rail work

**UPDATE** Due to snow and ice, this work for February 5 to February 8 is cancelled. Work is set to begin on February 13 if weather permits.

An important part of delivering transit service to the region is keeping our system in a good state of repair.

Sometimes that means rewiring trolley wires, station upgrades, bus refurbishments, rail work or a variety of other necessary maintenance projects.

The Running Rail Replacement Project on the Expo Line will begin on February 5 to February 8 and February 13 to February 15 starting at 9:30 p.m. as part of the SkyTrain Rail Asset State of Good Repair Program.

So far, we’ve replaced 15,013 linear metres of running rail!

  • 800 linear meters west of Main Street Station (1997)
  • 1,575 linear meters between 22nd Street and New Westminster Stations (2001)
  • 1,506 linear meters between Waterfront and Burrard Stations (2001)
  • 1,282 linear meters between Main and Stadium Stations (2003)
  • 1,200 linear meters at the curve west of Broadway Station (2006)
  • 1,400 linear meters at the OMC Gatehouse curve (2008)
  • 1,500 linear meters at the curve west on New West Station (2009)
  • 1,200 linear meters at Edmonds outbound curve and OMC2 inbound curve (2011)
  • 1,650 linear meters at OMC2 outbound curve and Edmonds Station inbound curve (2015)
  • 2,900 linear meters at Broadway Station “S” curve (2015)

During this phase, we will be replacing 5,000 linear metres of running rail at four main locations close to Metrotown, Main Street–Science World, Stadium–Chinatown and Waterfront stations.

What to expect

Due to the complex nature of scheduling this required maintenance project, we will complete this work in various phases at each location.

In order to complete this work, single tracking will occur around where the work is being done.

To help customers get where they need to go during this time, SkyTrain will also be slightly modified.

  • From 9:30 p.m. until the end of service, Expo Line trains will be single tracking (trains travel on the same track in alternating directions) at Main Street–Science World and Commercial–Broadway stations.
  • During this time Expo Line trains will only operate between Waterfront and King George stations. There will be no Expo Line trains to Production Way–University.
  • Expo Line trains between Columbia and Production Way–University stations will be temporarily replaced with Special SkyTrain Service trains operating between New Westminster and VCC–Clark stations.
  • Passengers from other stations on the Expo Line can change trains to this service at New Westminster and Columbia stations.
  • Millennium Line and Canada Line will operate normally.

SkyTrain pattern change 1We will provide more specific information on upcoming work and how this may impact your travel as the project continues into June 2017.

**PLEASE NOTE** This work is weather dependent. Please check the Alerts page for updates.

Thank you for your patience as we work to keep the Expo Line safe and reliable for years to come.

For more information on the Running Rail Replacement Project visit On Track.
Updates to single tracking will be posted to Transit Alerts.
Have questions? Ask away!
By phone: 604.953.3333
Online: @TransLink

Author: Adrienne Coling

Construction work continues on the SkyTrain system

Commercial Station by Dana Lu.

Commercial–Broadway Station by Dana Lu.

**UPDATE** Due to weather conditions, the work at Commercial–Broadway Station was delayed. The pedestrian walkway to the Millennium Line trains (platforms 1 and 2) at Commercial–Broadway will narrow starting this Sunday, February 19th.

We are working hard to ensure our system meets the needs of our customers. You may have seen, or heard, crews at Stadium-Chinatown and Commercial-Broadway stations working over the last few days and weeks.

Stadium–Chinatown sign installation

You’ve told us that you wanted more signage on the system and we are working away to make this happen. We’ve installed new signage at virtually every platform at Expo and Millennium Line stations.

2013-10-03_ST_006

Fencing and signage before

Inlet trackside

What fencing and signage will look after completion

Right now, construction crews are installing a new fence to mount new directional signs at Stadium–Chinatown Station.

To ensure our customers know where to go when they are on the train, we’re installing trackside rails and fences to mount large signs.

If you’ve been on the Evergreen Extension, you’ll see similar fencing and signs installed between platforms.

These signs are essential so customers can see what station they are arriving at and the route of the train. This work will continue on Sunday to Thursday nights between the hours of approximately 2 a.m. and 5 a.m. over the next couple of weeks.

Residents in the area may hear nighttime noise as this work can only be completed when trains are not running. If we did this work during the day, this would mean we couldn’t provide service to Stadium–Chinatown Station.

We recognize that this work has an impact on residents who live near the station and we thank everyone for their patience while we make these improvements.

Upgrades continue at Commercial–Broadway Station

commbway_stn_rendering
Beginning in early February, the pedestrian walkway to the Millennium Line trains (platforms 1 and 2) at Commercial–Broadway Station will narrow.

Construction crews will partially demolish and reconstruct the existing pedestrian walkway over the Grandview Cut.

The crossing will be narrowed through various phases. At the narrowest, the walkway will be reduced to just over four metres wide. When construction is complete, the new pedestrian walkway to platforms 1 and 2 will be 14 metres wide!

Details:

  • Access to the station and from the platform will not change. Customers can continue to use the stairs, escalators and elevators to access the platform.
  • The walkway narrowing will not affect SkyTrain service.
  • Hoarding will be put up along the entire length of the walkway. Additional lighting will be installed to ensure the area is well lit.
  • Please allow for extra travel time when connecting through Commercial-Broadway Station. Customers should expect some additional crowding at the station during peak times.

When complete, the station will include:

  • An additional platform for Expo Line trains, a widened crossing over the Grandview Cut and a new pedestrian walkway over Broadway.
  • New elevators and up and down escalators to improve access for customers with disabilities.

Together with the contractor, we are making every effort to minimize the impact of this construction activity. Crews will work around the clock to ensure that the upgrades are completed as quickly and safely as possible for the benefit of residents and users of the SkyTrain station.

Construction is expected to be complete by next winter.

We thank our passengers and neighbours for their patience as we make these much-needed improvements.

If you have questions or concerns about these projects,
please reach out to Customer Information by phone 604.953.333 or on Twitter.

Author: Jessica Hewitt

Bus stop changes at 29th Avenue Station

 

Phase one bus stop moves

Route 16 and 33 bus stops will temporarily move as of January 24.

TransLink will be upgrading the 29th Avenue Station Exchange to improve customer access, safety and security.

During this upgrade work, temporary traffic patterns and bus stop location changes will occur.

Until mid-February, the regular stops for the 16 and 33 buses will be moved outside the bus loop.

The number 16 bus bay has been relocated to north side of 29th Avenue.

The number 33 bus bay has been relocated to south side of 29th Avenue.

The upgrades for this exchange will include:

  • A new bus bay to allow all buses to pick up and drop off within the bus loop.
  • Improved lighting, glass shelters and lower profile landscaping to make the bus loop more visible and safer.
  • Three new crosswalks to improve safety and access tot he bus loop and station.
  • New bus stop ID poles with braille and tactile strips to meet accessibility standards and better direct customers.

The entire project is set to wrap up Summer 2017.

For more information about upcoming bus stop changes at this station,
call Customer Information at 604.953.3333 or visit translink.ca/alerts and click the alerts tab.

Author: Adrienne Coling

An update on Joyce–Collingwood Station upgrades

Joyce
If you are one of the thousands of riders passing through Joyce–Collingwood SkyTrain Station each day, you will have noticed some features of the upgrade work have already been completed!

Project Update

  • New roof and side panels for the east stationhouse are now installed.
  • Newly installed lighting improves visibility on the platform.
  • Steelwork framing for the new east stationhouse is underway.
  • Glass panel installation on the north side of the platform is now complete.

These upgrades will improve accessibility, safety and security at the fourth busiest Expo Line Station outside of downtown Vancouver.

Thank you for your patience as we complete this much-needed work.

Check back on the Buzzer blog for additional updates throughout the project.

Need to get in touch?
Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information:
translink.ca/joyce
translink.ca/customerservice
translink.ca/ontrack.

Author: Adrienne Coling

The December 2016 issue of the Buzzer is now on the system

Happy holidays! bordered The December 2016 print Buzzer is now on the system.

Much of this issue is dedicated to Winter Service Changes.

This sheet change is especially important because of the newly opened Evergreen Extension.

Be sure to check out Bus Route Buzz for more information about changes to service around the Tri-Cities.

Remember! Service Changes begin Monday, December 19, 2016.

Also in this issue we introduce our beautiful new SkyTrain extension!!

As always, we have our favourites – Contest Corner, Back Issues and Coming Events!

Happy reading! Pick it up today on the bus, SkyTrain, SeaBus and West Coast Express or you can download it here.

Author: Adrienne Coling

VIDEO – 28 new SkyTrain cars ordered to improve rapid transit service in Metro Vancouver

Today is a historic day as pen was set to paper in a deal that will improve transit in our region!

A $93 million order for 28 new SkyTrain Mark III cars from Bombardier Transportation was made by TransLink and the provincial government.

This is part of the $2 billion Phase One of the 10-year vision that is funded 50 per cent by the federal government, 33 per cent by the province and the rest from our region and TransLink.

The new SkyTrain cars will provide additional service and capacity on the Expo and Millennium Lines increasing the rapid transit fleet to 314 cars.

With these new cars coming into service, more people will be able to rely on public transit, helping to reduce road congestion, greenhouse gases and improve efficient movement of people and goods across the region.

“With the critical support of our federal, provincial and regional partnerships, TransLink is ready and eager to start implementing service and infrastructure improvements outlined in Phase One of the 10-Year Vision. Today’s announcement is just one in a series of steps we’re taking to expand service for our customers and reduce wait times and crowding.”

Kevin Desmond, TransLink CEO

The new train cars are scheduled to start arriving in 2018 and after extensive testing, enter into service by early 2019.

Starting in January 2017, TransLink will begin service improvements using the existing fleet for the Expo, Millennium and Canada Lines and SeaBus, with additional bus and HandyDart service improvements beginning in April 2017.

Transit and transportation improvements in Phase One

  • 10% increase in bus service
  • 15% increase in HandyDART service
  • 20% increase in rail service following delivery of new rail cars (Expo Line, Millennium Line and Evergreen Extension, Canada Line, West Coast Express)
  • Pre-construction and consultation on Broadway subway and Surrey-Langley light rail
  • New funding for improvements to the Major Road Network
  • Expansion and improvements to cycling and pedestrian networks

Want more information on the Mayors’ Council 10-year vision?
Head to tenyearvision.translink.ca.


Author: Adrienne Coling