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Posts tagged: skytrain

This is why there’s a third platform at Stadium – Chinatown SkyTrain station

The third platform at Stadium-Chinatown Station, in use during the 1980s! The third track is the one on the far left of the photo.

 

A SkyTrain sitting at the third track at Stadium-Chinatown Station.

What’s the third platform at Stadium-Chinatown? Well, if you go to the regular platform to board a SkyTrain, you’ll clearly see there’s ANOTHER platform across the SkyTrain tracks and behind the fence, sitting empty. Have a look at the photo on the right to see what I mean.

 

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Rogers LTE wireless service expands into New Westminster

Rogers LTE coverage is now live in Columbia Station and through the tunnels! (Photo: waferboard/Flickr)

In a continued partnership with Rogers, LTE wireless connectivity on the SkyTrain has expanded into New Westminster! Starting today, Rogers and Fido customers will now see extended LTE wireless connectivity at Columbia SkyTrain Station and through the tunnels between Columbia and Sapperton SkyTrain stations. This is an extension to the service that was added to the Dunsmuir and Edmonds tunnels last summer!

Enhancing cellular coverage across the Expo and Millennium Line network ­increases safety, security and convenience for customers and operators with the added bonus of no cost to taxpayers.

Customers have told us that connectivity on the system is important and our partnership with Rogers is one way we are working to have a reliable and sustainable network in place.

Stay tuned for more info about more LTE service coming to our Expo and Millennium lines.

Author: Sarah Kertcher

Five tips and tricks to staying safe on the SkyTrain!

One of our top priorities is to make sure you get to and from your destination safely! Watch the video above to learn all of the best ways to stay safe while using the SkyTrain.

Here are our top five tips and tricks to a smooth journey:

Slow and steady

Don’t run for the train. Trains come quite frequently and there will be another one along in just a few minutes!

On the platform

Always stand behind the yellow line on platforms and wait at the Designated Waiting Areas as they are designed to provide added safety and security. Safety features you can find at Designated Waiting Areas are: enhanced lighting, a red emergency telephone that will connect you directly to the SkyTrain Control Centre, a bench and they are monitored by closed-circuit television.

Hold on!

SkyTrains are moving vehicles!  Make sure you hold on to a yellow marked handrail or bar to keep yourself steady.

Know where to find help

In the case of an emergency, you can contact the SkyTrain Control Centre by pressing on the silent passenger alarm. This is a yellow strip located on every window on board the SkyTrain. Triggering this alarm means that help will be on board as soon as possible. You can also use the on board speakerphone that is located on each car near the doors. By pressing the red button you can speak directly to SkyTrain control operators.

FYI: when in doubt, don`t be scared to ask a SkyTrain attendant for help!

Stay onboard!

Trains will stop between stations if something falls onto the track so make sure to stay on board the train and do not exit between stations. The safest place to be in the case of a stoppage is on the train!

Take a look here for more information on the cool safety features that you can find on board the SkyTrain!

Author: Christina Jakopin

Behind The Scenes: A look into the remake of a Mark I SkyTrain

SkyTrain OMC

If you’ve ever taken the SkyTrain in Metro Vancouver, you’ve likely been a passenger on a Mark I. Making up 40% of our SkyTrain fleet, 114 of our 150 Mark I SkyTrains are currently undergoing a massive overhaul at OMC2, one of our Operations & Maintenance Centres in Burnaby.

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Rail grinding on the Millennium Line on July 14 and 15

Rail grinding on the Millennium Line, from 11 p.m. until the end of service on July 14 and 15, will result in modified late evening service between Renfrew and VCC–Clark stations.

Heads-up Millennium Line passengers! As part of our regular maintenance program, crews will be grinding rails this Friday, July 14 and Saturday, July 15, resulting in modified late evening service.

From 11 p.m. until the end of service, a shuttle train will operate on the Millennium Line between Renfrew, Commercial–Broadway and VCC–Clark stations in both directions. Passengers travelling through Renfrew Station, please allow 5-10 minutes extra travel time to switch between the trains.

Expo Line trains—Waterfront to King George Station and Waterfront to Production Way–University Station—will operate normally. Canada Line is unaffected by this work.

What is rail grinding?

Rail grinding is standard maintenance work that we do on a regular basis on the Expo and Millennium lines, to improve ride quality, reduce noise levels, and extend the rail’s life. A locomotive pulls two trailers that have grinding stones, removing a small amount of steel from the rail to remove surface imperfections and re-profile the rail to improve ride quality.

A short-term side effect of this work is increased noise from anywhere between a few days to a couple of weeks while the freshly ground rail adjusts to the train’s wheels. We thank our neighbours and customers for their understanding while we complete this important maintenance work.

Want more information? Watch translink.ca/alerts for future updates on rail grinding locations.

Author: Allen Tung

Canada Day Weekend Holiday Service for #Canada150

Saturday July 1 marks Canada’s 150th anniversary of Confederation!

SkyTrain, SeaBus, and bus will all be running on a Sunday/Holiday schedule with additional service to help you get to and from your Canada Day celebrations.

Beginning at 4 p.m., access to Waterfront Station will be modified to ensure customer comfort and safety during crowded periods. The Howe Street entrance will become exit only. SkyTrain staff and Transit Police will be on hand to redirect customers to the Cordova Street entrance.

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Weigh in on rapid transit in the Broadway Corridor!

broadway consultation photo

You’re invited to pop by an open house to learn more about the Broadway Extension and share your thoughts.

Today (June 19), we’re launching our next round of consultation, in partnership with the City of Vancouver. Back in January 2017, we launched the first phase of consultation and we heard from more than 470 people at in-person events and 4,200 people through our online survey and feedback forms. Now it’s your turn!

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Running Rail Replacement work June 12-14, 2017

Modified service route 1 NW to VC_17x11-01
TransLink keeps chugging along with our Running Rail Replacement Project. Starting back in February, we’ve been replacing 7,000 aging rail pads and 5,000 linear metres of running rail on the Expo Line.

Here are the details: Read more »

Saying goodbye to Amazing Grace

Grace McCarthy 2011 OMC

Grace McCarthy at SkyTrain OMC, 2011

If you remember Expo 86, that was Grace McCarthy. If you remember the name SkyTrain, that was Grace McCarthy.” – Norman Stowe

It is with great sadness and fond memories that we bid adieu to a visionary woman who, for decades, helped shape and grow the province and our region. Grace McCarthy has passed away at 89.

Before SkyTrain was SkyTrain, there was Grace McCarthy.

Under the leadership of B.C. premier Bill Bennett, McCarthy was appointed deputy premier and the minister responsible for BC Transit.

A tireless and optimistic leader in British Columbia with the Social Credit Party, McCarthy’s efforts helped bring Expo ’86 to Vancouver and she oversaw construction (and the naming!) of our beloved SkyTrain.

When asked about the impact of SkyTrain on this region, McCarthy said, “It transformed the way we travel throughout the region and made this great area one of the very best to live in.”

McCarthy received the Order of Canada in 1992 and the Order of B.C. in 2004.

Amazing Grace, thank you for being our SkyTrain champion and an inspiring leader. Your legacy will always live on in Metro Vancouver and British Columbia.

Read more about Grace McCarthy’s life and achievements including SkyTrain.

Author: Adrienne Coling

Running Rail Replacement work May 25–May 30, 2017

Modified service route 1 NW to VC_17x11-01
We are continuing with our work to replace 7,000 aging rail pads and 5,000 linear metres of running rail on the Expo Line.

This phase of the Running Rail Replacement Project began this February and will continue through summer 2017.

This batch of work will include single tracking later in some evenings as well as some morning and afternoon work on the weekend.

On May 27 and May 28, two sections of track west of Main Street–Science World Station will require extended times to accommodate the necessary special treatment to pre-bend the 60 foot rail sections before installation.

Please take note of the schedules below and know before you go!

Thursday May 25 & Friday May 26

  • From 9:30 pm until the end of service

Saturday May 27

  • From start of service until 2:00 pm AND
  • From 11:30 pm until the end of service.

Sunday May 28

  • From start of service until 3:00 pm.
  • There will be no single tracking Sunday evening.

Monday May 29 & Tuesday May 30

  • From 9:30 pm until the end of service.

For all affected service days:

  • Expo Line trains will use one track in both directions at Main Street–Science World and Commercial–Broadway stations.
  • Expo Line passengers should allow for 15-20 minutes extra travel time.
  • All Expo Line trains will operate between Waterfront and King George stations.
  • Expo service to Sapperton, Braid, Lougheed Town Centre and Production Way–University will be replaced with trains operating between New Westminster and VCC–Clark. Passengers from other stations on the Expo Line can change trains to this service at Commercial–Broadway, New Westminster and Columbia stations.
  • Millennium Line and Canada Line will operate normally.

This work schedule is subject to change.

Learn more about our Running Rail Replacement Project!

Have questions about this project or single tracking? Ask away!
Tweet @TransLink or call 604-953-3333.

Author: Adrienne Coling

More station upgrade progress at Joyce–Collingwood!

Outside shot

View from east station house down Vanness Avenue

Joyce–Collingwood Station is looking more refreshed by the day as work continues on upgrading our fourth busiest Expo Line station outside of downtown Vancouver.

These upgrades seek to improve safety and security for riders as well as accessibility to the station.

Completed work

  • Escalator installation work is complete.
  • Timber ceiling installation in the new east stationhouse is now complete.
  • New lighting on the platform improves safety and security.
  • Bus shelter footings are now installed. Look for two new bus shelters at the station later this summer!
  • Newly installed glass panels improve visibility on the platform.

What’s next?

  • Elevator testing and commissioning
  • Public art installation
  • Ceiling panel installation on the platform
  • Installation of glass walls for the east stationhouse
  • Bike Parkade work is ongoing and when complete, customers can access the parkade using their Compass Card.

Thank you for your patience as we complete these much-needed upgrades to the Joyce–Collingwood Station and stay tuned for additional updates throughout the project.

Get in touch!

Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information on this project visit translink.ca/joyce.
For up-to-date construction info, visit translink.ca/ontrack.

Author: Jessica Hewitt

TransLink on the Move: Looking back on record ridership

TransLink on the Move Ridership

For TransLink on the Move this week, our five week series where we look at some of the many highlights from our 2016 Annual Report, we’re taking a look back on ridership from 2016 where we logged 384.83 million boardings! Our highest ever!

Last year saw an increase of 4.5% over 2015’s ridership levels, and we have YOU, our riders to thank for that! Thank you for helping us build and maintain momentum. We are proud of the work we do, and strive to continue improving with a commitment to focus on what matters to our customers.

Snapshot

In 2016, we launched our new Accountability Centre, a one-stop-shop in tracking performance of our regional transportation system, as well as customer satisfaction to ensure we’re meeting our goals and satisfying customer needs.

Want to know more about highlights to the transit system in 2016?
Stay tuned to the blog for a new feature every week!

Author: Sarah Kertcher

Capturing Art on Public Transit – 2017 Capture Photography Festival

We recently had the pleasure of catching up with British Mexican photographer Alinka EcheverrÍa, a featured artist in the 2017 Capture Photography Festival.

The Capture Photography Festival is an annual not-for-profit festival that strives to nurture emerging talent, engage community and spark public dialogue about photography as an art form and a vessel for communication.

This year, Capture has once again partnered with TransLink, this time on an art installation on the SkyTrain system.

This series titled Nicephora, is installed at Stadium–Chinatown Skytrain Station and can be viewed until 2018.

Alinka Echeverria
Precession of the Feminine
(2015), which is part of the larger series of works entitled Nicephora, was born during EcheverrÍa’s BMW Residency program at the Musée Nicéphore Niépce in France, a museum named after Nicéphore Niépce, the inventor of photography.

Capture Photography Festival
The Capture Photography Festival runs from April 1 – 28, 2017.

For more information, head to capturephotofest.com
Be sociable! Check out Capture’s Facebook and Instagram.

Take the SkyTrain survey, April 24–May 21, 2017

cropped-CoMET-and-Nova-Banner-for-New-Website-v4

BCRTC (SkyTrain) has joined the Nova benchmarking group that is operated by the Imperial College in London.

This group is sister to the benchmarking bus group (IBBG) of which CMBC is a member. The purpose of these groups is to share experiences, compare performance, identify best practices and learn from one another in order to improve performance.

Much like the IBBG survey, this survey looks at overall customer satisfaction, service quality, performance and more!

Members of the Nova benchmarking group:

Your feedback is very important and this is a perfect opportunity to weigh in on the SkyTrain service.

The survey will be available from April 24 until May 21, 2017.

CLICK HERE TO TAKE THE SURVEY!

Author: Adrienne Coling

Surrey Central is getting an upgrade!

Rendering of the finished upgrades

Rendering of the finished upgrades

Some of the busiest stations on the Expo Line are getting much needed upgrades and that includes Surrey Central Station; the busiest station in Surrey!

This bustling transit and community hub will be upgraded to meet the needs of the fast-growing municipality as well as our overall region, bringing more accessibility and create easier commutes for riders!

New features of the station include:

  • A new north stationhouse with two new entrances at the north side of the existing station to make it easier and more convenient for people to take SkyTrain.
  • Design elements such as improved lighting and glass walls to make the station safer and more secure.
  • Three new escalators and a new elevator to improve access for customers with disabilities and make it more convenient for all customers to access the platform easily.
  • New station design for the north stationhouse to better integrate with the surrounding community.
  • 920 square metres of extra space will help improve passenger flow through the station.

Don’t worry about connecting to the library, mall, Surrey City Hall and all the amenities around the station because access is not changing!

Customers will continue to use the existing exits and entrances to the station. However, those who previously used the emergency exit on the north side of the platform will exit from the south entrances as the emergency exit will be demolished as part of this project.

Work will begin this spring and is expected to be complete by the end of 2018.

To stay up-to-date on the Surrey Central upgrades,
sign up for TransLink eNewsletters or visit translink.ca/surreycentral.

Author: Adrienne Coling