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Posts tagged: skytrain

More connectivity for SkyTrain passengers!

SkyTrain at VCC-Clark Station
Today TransLink and Rogers announced the next phase in its partnership to enhance wireless connectivity and customer experience for SkyTrain passengers.

Rogers and Fido customers will now have access to Rogers LTE wireless coverage through the Edmonds Tunnel, helping commuters stay connected across Metro Vancouver!

This next phase expands on the LTE and voice access first made available to SkyTrain customers through the Dunsmuir Tunnel in July 2016 – a significant milestone that connects passengers along one of the busiest stretches in the SkyTrain network.

“This is just one way we are working to improve the transit experience by improving cellular coverage for our customers at no cost to taxpayers. We will continue to work with Rogers to build out wireless coverage along the SkyTrain, including Evergreen, Columbia and New Westminster.”

– Guy Akester, TransLink Director of Real Estate and Strategic Sourcing

Rogers and Fido wireless customers can now surf the Internet, make and receive calls, send and receive emails and text messages, stream video and music, and more on their mobile devices while travelling on the Expo Line between 22nd Street and Edmonds stations.

You can read the media release here.

Author: Jessica Hewitt

Transit Trick-or-Treat

Transit Trick or Treat

Halloween is fast approaching! The weather looks like it should clear by this evening, but you never know!

If you or your costumed comrades are fair weather trick-or-treaters, we have a list of Metro Vancouver malls conveniently located on or near  SkyTrain routes that participate in indoor trick-or-treating.

Central City Mall – Located on the corner of 102nd Avenue and King George Boulevard in Surrey, BC.

Trick or Treating will take place on Monday, October 31, from 4pm to 6pm. Stop by Customer Service for a treat before making your way to any store displaying participating signage.

Coquitlam Centre – Located at the intersection of the Barnet Highway (7A) and the Lougheed Highway (7). The address is 2929 Barnet Highway, Coquitlam, BC.

Want to keep your kiddies indoors this Halloween? Coquitlam Centre invites you to celebrate Halloween on October 31st, from 4pm to 5pm by trick or treating at the mall. All kids 12 and under in a costume are welcome to participate!
Brentwood Town Centre – Located at 4567 Lougheed Highway, Burnaby, BC.

Join the annual Halloween fun on Monday, October 31st from 4pm to 5pm. Fun for the whole family including a live DJ, Stilt Walkers, Balloon Artists, Interactive Pumpkin Patch, and of course, candy galore!

Willowbrook Shopping Centre – Located at #150 – 19705 Fraser Highway, Langley, BC

For $2 cash per child up to age 12, you can join in this popular and lively Halloween event and Trick or Treat Parade on Monday, October 31st from 5pm to 6pm. Registration starts at 4:30pm at any of the following Willowbrook Shopping Centre entrances: Sport ChekSwimco, Tim Hortons,  Sashimi Sushi, and Sears.

Proceeds from the event will go to the Langley School District Foundation to support innovative and essential school programs for Langley students.

Lougheed Town Centre – Located at 9855 Austin Ave, Burnaby

Trick or treat (mostly treats!) at Lougheed Town Centre on October 31 from 4pm to 5pm. Free treats for kids under 12, with a little something for parents too! Check out the Halloween photo booth open from 4pm to 6pm to capture your perfect costume (and then submit your #TLtrickortreat selfie).

Trick or treating at Lougheed Town Centre is in support of Burnaby Firefighters Charitable Society. Suggested donation of $1 per child.

Metropolis at Metrotown – Located at 4700 Kingsway, Burnaby, BC

Come in costume and trick-or-treat your way around Vancouver’s biggest shopping centre on October 31st from 4pm to 6pm. Not all stores are participating, however there will be more than enough candy at the various shops throughout the mall.

Landsdowne Centre – Located at 5300 No.3 Road, Richmond, BC

Grab your costume and your silly face on October 31st from 12pm to 5pm for the Halloween photo booth at Lansdowne Centre. Celebrate Halloween with trick or treating from 3pm to 5pm.

 

*****Don’t forget to snap a #TLtrickortreat selfie of you in costume on transit for a chance to win!*****

Author: Sarah Kertcher

SkyTrain Change is a comin’! Are you ready for October 22nd?

Change can be hard, but the good news is, it doesn’t have to be! We’ve got everything you need to help you on your way on October 22nd, and beyond!

If you haven’t yet heard, on October 22nd, 2016 the way you ride SkyTrain may be changing. In advance of the Evergreen Extension opening later this year, the operating pattern of the SkyTrain network will be different than what you’ve become accustomed to. Arguably, the biggest change in the operating pattern will take place at Lougheed Town Centre Station and Production Way – University Station.

Is Lougheed Town Centre Station part of your commute? Our friends in wayfinding have created this visual to help you understand what to expect come October 22nd.

October 22nd SkyTrain Pattern Changes

Are you a Production Way – University Station regular? Here’s how the upcoming October 22nd change may affect your SkyTrain commute.

October 22nd SkyTrain Pattern Changes

Still have questions? Check out our Facebook Livestream with Ian Fisher, outlining all of the changes.

For more information on the operating pattern,
visit translink.ca/skytrainchanges.

You can also check out our live streams on Facebook and Periscope!

And one more time — the key points of the change that may impact you are summarized below:

New operating pattern – October 22nd:

o The Expo Line will now have two branches.

  • One route will continue to travel between Waterfront and King George stations.
  • A second Expo Line route will run between Waterfront and Production Way–University stations.

o The Millennium Line will no longer travel to/from Waterfront Station. Instead, it will
now run between VCC–Clark and Lougheed Stations.

Transfer points:

You will be able to transfer between the Millennium and Expo lines at three places:

o Commercial–Broadway Station
o Lougheed Town Centre Station
o Production Way–University Station

Please note: You will no longer be able to transfer to or from the Millennium Line at Columbia Station or Waterfront Station.

Author: Sarah Kertcher

#SkyTrainChanges Q&A with Ian Fisher

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In case you missed our announcement earlier this week — big changes are coming to the way you ride SkyTrain! On October 22nd, 2016 the operating pattern of the SkyTrain network will change. We took some time today with Ian Fisher, Manager, Operations Planning to get an indepth look at what the new SkyTrain changes mean and how they will change the way we ride.

For more information on the operating pattern,
visit translink.ca/skytrainchanges.

You can also check out our live streams on Facebook and Periscope!

The key points of the change that may impact you are summarized below:

New operating pattern:

o The Expo Line will now have two branches.

  • One route will continue to travel between Waterfront and King George stations.
  • A second Expo Line route will run between Waterfront and Production Way–University stations.

o The Millennium Line will no longer travel to/from Waterfront Station. Instead, it will
now run between VCC–Clark and Lougheed Stations.

Transfer points:

You will be able to transfer between the Millennium and Expo lines at three places:

o Commercial–Broadway Station
o Lougheed Town Centre Station
o Production Way–University Station

Please note: You will no longer be able to transfer to or from the Millennium Line at Columbia Station or Waterfront Station.

Author: Sarah Kertcher

I Love Transit: Redhead Mare guest post – Vancouver Travel Tip

I Love Transit 2016

I love transit week is coming to a close, and I kind of feel like this has been the best week ever! Today, our guest poster vlogger Redhead Mare shares with us how her family uses and loves transit!

Thanks for sharing the love and transit tips! Check out Mare and her other adventures over on her blog!

What are your SkyTrain tips when travelling with kids?

That’s a wrap! The Mark III enters service

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What a beaut!

August 18th, 2016 “marks” another momentous day in SkyTrain history. The highly anticipated Mark III entered revenue service for the first time and it wasn’t without fanfare!

If you’re as excited as we were about its arrival, you likely followed the Mark III’s journey across the country, endeavoured to #SpotTheMarkIII during system testing, entered our contest to become a Mark III VIP, or stopped by in person to take the inaugural ride.

If not, don’t you worry – you can catch all that you may have missed right here!

Watch as SkyTrain President & General Manager Vivienne King and TransLink CEO Kevin Desmond welcomed the new Mark III into Waterfront station.

If you haven’t had a chance to already, get up close and personal by checking out the behind the scenes tour with Chris Morris, our resident Mark III expert and Director of Engineering Assets at BCRTC.

But wait, there’s more!

Below is a gallery of some of the photos “mark”-ing the special day.

Make sure to check out Facebook and Instagram for even more!

This Mark III is now in regular service and will be joined shortly by its sibling Mark III SkyTrains once they have completed their testing and are rail ready!

Author: Sarah Kertcher

Rogers and Fido customers you are now connected at downtown Expo Line stations

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From left to right: Derrick Cheung, Vice-President Strategic Sourcing and Real Estate, Translink; Gord Nelson, Vice-President, Sales, British Columbia, Rogers Communications; Leon Leroux, Director, Network Implementation, Western Region, Rogers Communications; and Guy Akester, Director, Real Estate Program and Partners, Translink.

Exciting news! Today, Rogers announced it has turned on LTE wireless service in the SkyTrain Dunsmuir Tunnel.

TransLink has partnered with Rogers to provide strong LTE connectivity while on the SkyTrain and – the best part is this service improvement is being made with no cost to taxpayers.

Now, Rogers and Fido customers can surf the web, make/receive calls or texts, stream video and music and catch Pokemon all while travelling through the Dunsmuir Tunnel; including Stadium–Chinatown, Granville, Burrard and Waterfront stations.

Here are all the details on the enhanced connectivity on the SkyTrain!

How do you get wireless service in a tunnel?

This type of install is referred to as a DAS or a Distributed Antenna System. Rogers worked tirelessly over many nights to install equipment in the stations and throughout the Dunsmuir Tunnel.

Non-revenue night work was necessary to ensure passenger service would not be disrupted in any way.  SkyTrain staff also provided great support during this installation.

What are the benefits?

Increased access to cellular data and connectivity is important to our customers!

TransLink has engaged industry experts to ensure that we have a reliable and sustainable network in place.

Rogers and Fido customers now have uninterrupted LTE connectivity while travelling along the Dunsmuir tunnel and can browse the web and make calls.  This improves the safety, security and convenience and is part of our continued effort to improve customer experience.

Are there any plans to expand LTE service to other areas or other carriers?

We are finding innovative ways to expand and diversify revenue sources while delivering a service that customers have requested.

Rogers will continue to expand LTE service along the SkyTrain, specifically, the Edmonds, Columbia, New Westminster and Evergreen tunnels. The DAS system has been configured to support additional carriers so we look forward to other carriers also taking advantage of this opportunity to improve LTE connectivity to the public.

Is LTE the same as Wi-Fi?

The two major categories of wireless internet access for mobile devices are cellular wide area networks and Wi-Fi local area networks.

The biggest difference and reason why we are pursuing cellular access is that Wi-Fi is tied to a router and has a limited range to a confined area, approximately 50 to 100 feet, whereas a cellular network provides access anywhere, through your data plan when you’re out of Wi-Fi range.

Thank you to Lea Dam, Real Estate Project Manager for the low down on the new connectivity!

For more information, check out this news release.

Author: Jessica Hewitt

Then and Now: 30 years of Expo

Expo 86

It was 30 years ago…

May 2nd marks the 30th anniversary of Expo ’86 – the 1986 World Exposition on Transportation and Communication held on the north shore of False Creek. North America’s largest World’s Fair was a monumental event for Vancouver that left a lasting legacy, notably, Metro Vancouver’s first Rapid Transit SkyTrain – the Expo Line, built for and named in anticipation of the fair. SkyTrain debuted as the first and one of the longest, fully-automated, driverless, rapid transit systems in the world

“Transportation and Communication: World in Motion – World in Touch” coincided with Vancouver’s centennial celebration and was opened by Prince Charles and Princess Diana.

expo prince and princess

Prince Charles and Princess Diana riding the Expo Line in 1986

 

Charles and Di

The Royal Couple

A lot has changed in 30 years, and we’ve summarized some fun facts below about SkyTrain, Metro Vancouver, and BC in general.

  1986 2016
Main line track (km) 21 58
Stations 15 33
Annual boardings (millions) 20 (1987) 80
Fleet (cars) 114 258 (+28 by mid-2016)
One-zone cash fare (at Jan 1) $1.15 $2.75
Metro Vancouver population 1.38 million (census) 2.54 million (BC Stats projection)
Detached home price $130,800 $1,816,487
Minimum Wage (per hour) $3.65 $10.45
Expo 1986

Can you spot the station?

ticket1986

Do you remember these tickets?

expo 86

The very first Ticket Vending Machines

Do you have an Expo ’86 memory you’d like to share? Did you take SkyTrain when it first launched?

Author: Sarah Kertcher