Thanks to everyone who attended the Surrey Rapid Transit webinar!
October 20, 2010
Thanks to everyone who attended the Surrey Rapid Transit webinar!
October 20, 2010
Just a quick note to say thanks to everyone who attended the Surrey Rapid Transit webinar!
It’s our first time doing something like this, so if you attended, please let me know how you thought it went in the comments. Or any related discussion about the project you would like to share!
You can currently watch a recording of the webinar on our provider’s server — you still have to register to access it at this time. But I’ll also have the webinar up in video clips at YouTube shortly, once the recording is passed on to me as a file. The video will be posted on our site, and I’ll put some clips up on the blog for further discussion.
Thanks again to all who joined us online!
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Overall, I was very happy about the webinar. I started off wondering if this would be a good use of taxpayer’s money, but I’m now convinced that we should do it more often. It’s really good for those who don’t have a lot of time to attend in-person sessions.
1 thing good that I noticed, is that he actually seemed to be answering my questions in the order that I asked them, and as they appeared in the blog posts. I think that this is good, because it honours the “first come, first serve” rule.
I assume that he filtered out at least some of the unnecessary questions, too, which was good.
I noticed that he seemed to spend a lot of time reiterating information that he gave out during the webinar, or information that was already available on the web sites. He even mentioned that it was already mentioned or available. My suggestion for improvement is to keep the answers as brief as possible, because sometimes a simple “yes” or “no” will do.
Perhaps another suggestion is to cross off any questions and answers to what you already answered in the blog. Nick answered 1 of my questions, which was very credible. You confirmed it, which was more than necessary for me. Therefore, Jeff didn’t have to use his time for that. I suspect that he had more questions than time. With the time saved, he could answer other questions.
I found that a lot of the information that he gave was repeated from the web site. That did not seem very useful to me, but maybe the webinar isn’t geared towards those who typically go to the web site.
I found that the webinar added credibility to the web site information, in that it confirmed our understanding, and confirmed that nothing had changed [in a good way].
Good job, Jeff Busby and Translink!
Eugene: thanks so much for the thorough analysis! I’m glad you thought the webinar was worthwhile, and your suggestions will definitely help us improve the next time. Thanks again!
I was at the consulation workshop Monday. Was there anything covered in the webinar (besides the reader-submitted questions) that wasn’t covered during these workshops?
Eric B: I’d say the webinar covered the same ground — it was based on the workshop presentation. Only the questions might be slightly different. They focused on rapid transit to Guildford, alternate routes, whether TransLink has a budget for this project, and possibilities for a phased approach. Questions start at about 35 minutes into the presentation so you can drop in there if you want.