Today, TransLink launched a campaign across our system to educate our customers on an important behaviour – they should tap their Compass Card, not their wallet or a phone case with multiple cards inside!
The campaign sets the stage for the introduction of new convenient, payment options coming later this spring. Customers will soon be able to tap a contactless Visa or Mastercard credit card or mobile wallet  on our card readers to pay their fare – “Tap to Pay!”
We’re reminding customers to tap only the card they wish to use to pay their fare. After the new technology is launched, tapping a wallet, phone case, backpack or purse – any item that holds multiple cards – could result in the unintended card being charged. Don’t be a “wallet-tapper” – change your behaviour and let your friends and family know, too.
The launch of this new technology is still a few months away. In the meantime, we’re excited about the difference this will make for our customers, especially tourists and other infrequent riders. “Tap to Pay” means no more ticket line-ups, digging for change, or worrying about fare zones.