October 8, 2019, 11:47 am
It’s I Love Transit week, October 7–11, and we’re bringing you stories about our customers, staff, transit enthusiasts and all things we love about transit.
TransLink’s a team of nearly 8,000 employees. We’re all united in support of our customers — all 500,000 of you — who depend on us to get to and from work, visit an old friend and everything else in between.
We asked one of our employees, Jada Stevens from our wayfinding department, to share why she loves transit and what she loves most about serving you, our customers. Wayfinding designs the maps and directional signage you find at transit stations.
Jada Stevens, Wayfinding Planner at TransLink
By Jada Stevens, Wayfinding Planner at TransLink
What I find fascinating about working in wayfinding is that this field encompasses three of my personal interests: graphic design, urban design and using transit to get around the city.
I am a lifelong transit user who has made the decision to use transit as my primary form of transportation. As a child, taking transit was my first introduction to independence in the city, and as an adult I see transit as being an affordable and environmentally sustainable alternative to car use.
From a young age, I have been curious about cities and how people use shared spaces and public amenities like parks, streets, and transit. I like to observe changes happening in the city and I try to understand how urban planners, elected officials, and community groups are transforming our cities to better serve the people who live in it.
This same curiosity extends into my profession. I’m fascinated in learning how our customers use and experience the transit network – where are they going, what transit services are they connecting to and what information they need to make that connection. Read more »