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Now showing: award-winning public artwork at Joyce–Collingwood station!

Have you checked out this amazing artwork at Joyce–Collingwood SkyTrain station yet?

We have some news to share!

For those of you who board/alight the Expo Line at Joyce–Collingwood SkyTrain station, a new piece of public art has probably drawn your attention.

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New bus loop at Joyce-Collingwood Station and more!

The TransLink Maintenance and Repair Program is improving aging infrastructure across the system

Upgrades to Joyce-Collingwood Station are well underway. The new bus loop at Joyce-Collingwood Station is now complete – a milestone in the TransLink Maintenance and Repair Program that’s improving aging infrastructure across the system.

The next phase of construction will start next week, with crews completing necessary upgrade work.

The west stationhouse at Joyce–Collingwood SkyTrain Station will be closed from August 13 until spring 2019 as station improvements continue. During construction, the station will remain open and accessible to all customers.

Where do I catch my bus or SkyTrain?

Two new bus shelters at the Joyce-Collingwood Station – opening August 13.

 

Beginning August 13, customers will use the east stationhouse and newly-constructed bus loop to access SkyTrain and buses.

  • Buses will move to the new bus loop adjacent to the east stationhouse.
  • From August 13 to spring 2019, the west stationhouse will close and customers can catch their bus at the new bus loop adjacent to the east stationhouse.
  • The bus loop has larger shelters and is the new permanent location for the 28 and 41/43 routes.

 

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Modified weekend SkyTrain service at Joyce–Collingwood Station begins June 1

Photo of Joyce–Collingwood Station

SkyTrain service at Joyce–Collingwood Station will be modified on weekends, beginning June 1 and until the fall.

SkyTrain’s Expo Line is more than 30 years old and work is underway across the network as part of the TransLink Maintenance and Repair Program to keep our customers moving.

The platform tiles at Joyce–Collingwood Station have reached the end of their design life, so we’re replacing them as part of the Phase 2 station upgrades! The project is expected to take approximately 16 weeks with work taking place on weekends only.

Starting June 1, the westbound platform (Platform 1 to Waterfront) at Joyce–Collingwood Station will close on weekends from 9 p.m. on Friday until the start of service on Monday so this work can begin.

During work times on weekends, westbound Expo Line service will operate “skip-stop service” through the station. This means trains towards Waterfront from Patterson will skip Joyce–Collingwood and head directly to 29th Avenue Station. Eastbound trains on Platform 2 to King George or Production Way–University will operate normally and stop at Joyce–Collingwood Station.

Customers travelling westbound to and from Joyce–Collingwood Station will need to use Patterson or 29th Avenue Station to access Joyce–Collingwood.

If you’re travelling westbound from Joyce–Collingwood Station towards Waterfront Station, take an eastbound train from Platform 2 to Patterson Station. From there, board a westbound train from Platform 1 to Waterfront.

Skip-stop service westbound from Joyce

If you’re travelling westbound to Joyce–Collingwood Station, your train will skip Joyce–Collingwood and stop at 29th Avenue Station. From there, board an eastbound train from Platform 2 back to the open eastbound platform (Platform 2) at Joyce–Collingwood Station.

Skip-stop service westbound to Joyce

Customers should add 10-15 minutes to their travel time as a result of changes to service. Listen to on-train announcements, follow the signage and ask a SkyTrain Attendant if you need assistance.

Later in the summer, when the work at the westbound platform is complete, the eastbound platform (Platform 2 to King George or Production Way–University) will close on weekends for re-tiling and the Expo Line will operate skip-stop service eastbound through Joyce–Collingwood Station.

Author: Allen Tung

The Bike Parkade at Joyce–Collingwood Station is now open!

The Bike Parkade at Joyce–Collingwood Station is now open!

Exciting news for our customers that start their journey by cycling. A Bike Parkade is now open at Joyce–Collingwood Station, so come park your bike with us!

There are spots for 50 bikes inside the Bike Parkade and there’s additional (unsecured) capacity outside. Use of the parkades only costs $1 per day per use, up to $8 per month! That means after eight uses, it’s free for the rest of the month.

Never used our Bike Parkades before? It’s super easy. If you haven’t already, register your Compass Card at compasscard.ca, and go to the bottom of the “My Cards” tab under “My Programs,” to enroll.

At the station, tap your Compass Card to gain access to the Bike Parkade and don’t forget to bring a lock to secure your bike to the rack.

Learn more about our Bike Parkades at translink.ca/bikeparkade.

 

New Joyce–Collingwood east stationhouse is now open!

The east stationhouse at Joyce–Collingwood Station is now open!

Exciting news for SkyTrain passengers who use Joyce–Collingwood Station! Construction has finished at the east stationhouse and its now open to the public. 

Key features of the upgraded stationhouse: 

  • New elevator, as well as new up and down escalators (only one escalator previously)
  • Improved station design with better lighting and visibility
  • Glass panels replace mesh screens to improve visibility and help control platform noise
  • New commercial retail unit — coming soon!
  • Bike parkade — coming soon!
  • Better integration with the community for easier connections

We thank our customers and neighbours for their patience as we made these much-needed improvements to Joyce-Collingwood Station. The upgrades improve passenger capacity, accessibility, safety and security, and the overall customer experience.

The art!

If you happen to be in the area, it’s worth a pop-in at Joyce–Collingwood just to see the artwork. The stained glass panel was created by Vancouver artist Renée Van Halm and is made up of 10 pieces of glass. You’ll see the panel adds a healthy dose of colour to the station! 

 

To learn more about the Joyce–Collingwood Station Upgrades, visit translink.ca/joyce.

More station upgrade progress at Joyce–Collingwood!

Outside shot

View from east station house down Vanness Avenue

Joyce–Collingwood Station is looking more refreshed by the day as work continues on upgrading our fourth busiest Expo Line station outside of downtown Vancouver.

These upgrades seek to improve safety and security for riders as well as accessibility to the station.

Completed work

  • Escalator installation work is complete.
  • Timber ceiling installation in the new east stationhouse is now complete.
  • New lighting on the platform improves safety and security.
  • Bus shelter footings are now installed. Look for two new bus shelters at the station later this summer!
  • Newly installed glass panels improve visibility on the platform.

What’s next?

  • Elevator testing and commissioning
  • Public art installation
  • Ceiling panel installation on the platform
  • Installation of glass walls for the east stationhouse
  • Bike Parkade work is ongoing and when complete, customers can access the parkade using their Compass Card.

Thank you for your patience as we complete these much-needed upgrades to the Joyce–Collingwood Station and stay tuned for additional updates throughout the project.

Get in touch!

Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information on this project visit translink.ca/joyce.
For up-to-date construction info, visit translink.ca/ontrack.

Author: Jessica Hewitt

An update on Joyce–Collingwood Station upgrades

Joyce
If you are one of the thousands of riders passing through Joyce–Collingwood SkyTrain Station each day, you will have noticed some features of the upgrade work have already been completed!

Project Update

  • New roof and side panels for the east stationhouse are now installed.
  • Newly installed lighting improves visibility on the platform.
  • Steelwork framing for the new east stationhouse is underway.
  • Glass panel installation on the north side of the platform is now complete.

These upgrades will improve accessibility, safety and security at the fourth busiest Expo Line Station outside of downtown Vancouver.

Thank you for your patience as we complete this much-needed work.

Check back on the Buzzer blog for additional updates throughout the project.

Need to get in touch?
Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information:
translink.ca/joyce
translink.ca/customerservice
translink.ca/ontrack.

Author: Adrienne Coling

Station upgrade news from Joyce–Collingwood

Joyce

Rendering of what the station will look like when the upgrades project is complete

As you may well know, upgrades to Joyce–Collingwood Station are underway!

The upgrades will improve accessibility, capacity, safety and security at the fourth busiest Expo Line Station outside of Downtown Vancouver.

Project benefits

  • New elevator and up and down escalators in the east stationhouse
  • Improved station design with better lighting and visibility
  • Better integration with the community for easier SkyTrain connections

Project update

  • The majority of ground-level demolition work is now complete.
  • Installation of concrete columns and footings to support the new east stationhouse is ongoing.
  • Painting work has begun.

Upcoming work

On July 24, 2016, construction crews are switching out the power source at the station. During this time, several bus stops will be relocated from 5:30 p.m. to end of service to in order to give crews the space they need to work. Signs will be installed at the bus loop to direct customers to their stop. Escalators and elevators will also be out of service during this time.

Below is a summary of what customers can expect at the station over the coming months:

  • The east entrance will remain closed until upgrades are complete in fall 2017, when the project is expected to be complete.
  • Steel and roofing work is expected to begin later this summer.
  • Noise associated with large construction projects, including nighttime work with varying levels of noise while trains are not operating will continue.

Thank you for your patience as we complete these much-needed upgrades to the Joyce–Collingwood Station and stay tuned for additional updates throughout the project.

Contact Us

Have questions? We’re here to listen!

Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information visit:
translink.ca/joyce

Author: Jennifer Morland

Children bring the feeling of home to Joyce–Collingwood Station

IMG_20160627_175030

Welcome home

Home. It’s a word we use all the time and a luxury we often take for granted.

When your home is destroyed and you are forced to leave, where does home become?

For nearly 1,700 government-assisted Syrian refugees arriving since November, B.C. has become their new home. Many of these refugees are part of families that have settled right here in Metro Vancouver with almost half of them living in Surrey.

When the construction hoarding needed to be put up at Joyce–Collingwood Station for upgrade work, a mural project was created to expand and strengthen the sense of community of our region and it turned out to be a great opportunity to include the children of these affected families!

The project was a partnership between TransLink, Collingwood Neighbourhood House and the City of Vancouver’s Mural Program.

The imagery throughout the mural was created by neighbourhood kids through lively and fun workshops of brainstorming, drawing and painting, then transferred to the overall design by the lead artists, Kim Villagante and Aly de la Cruz Yip.

It was the artists’ job to organize and arrange the variety of sketches and concepts they received during the workshops.

The concept of home, place and the natural environment were themes that came up a lot during their time with the kids, so the artists ran with that for the finalized piece.

It wasn’t just the youth involved who took something special away from this experience.

“In my experience as a community arts facilitator, I have walked away with memories of the conversations, discussions and the relationships that were built behind the scenes,” said Kim Villagante. “The symbol of the mural is powerful because it is a public and visual reminder on a wall of the community that exists behind it.”

Aly believes art can heal, support and nurture growth within communities and enjoys being a part of that process.

“Art is medicine. I have experienced firsthand the powerful role art can play in the processing of trauma and healing of communities,” said de la Cruz Yip. “I love being a grounding presence to youth; present, engaged and ready to step in with advice or encouragement whenever needed.”

You can look at some photos of the project below:

Be sure to see this wonderful, welcoming piece of community art in person outside the East stationhouse at Joyce–Collingwood Station.

Author: Adrienne Coling

Update: Joyce–Collingwood station upgrades

JoyceStation13

Joyce–Collingwood Station at Joyce St and Vanness Ave

If you use Joyce–Collingwood SkyTrain station as much as the rest of the region (it’s the fourth busiest station outside of downtown, you know!) you may have noticed that upgrade construction has begun!

So, what does this improved design give you?

Upgrades include a new elevator, up and down escalators in the East stationhouse, better lighting and visibility and better integration of the transit system into the Joyce–Collingwood community.

Project status

Beginning May 7, the east station entrance will close and work will begin to construct a new elevator and up and down escalators.

The east entrance will remain closed until upgrades are complete in fall 2017, when the project is expected to be complete.

What to expect

Our top priority is the safety of the public, passengers, employees and contractors.

Due to the nature of construction activity, we recognize there will be impacts to the public, including noise, traffic impacts and changes to SkyTrain service and station access.

Below is a summary of what customers can expect during this upgrade work:

  • During this time, customers can access the station through the west station entrance on the other side of Joyce Street.
  • Customers will be able to use the new temporary staircase to exit east stationhouse (exit only, no entry access permitted).
  • Signs will be in place to direct customers to appropriate entrances and exits.
  • Noise associated with large construction projects, including nighttime work with varying levels of noise while trains are not operating will continue.

Thank you for your patience as we complete these much-needed upgrades to the Joyce–Collingwood Station.

Got questions? We’re here to listen!

Customer Service: 604.953.3333
Monday to Friday: 4 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.
Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 4 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information visit: www.translink.ca/joyce or www.translink.ca/customerservice.

Author: Jordan Keim

Joyce-Collingwood SkyTrain station is about to get a makeover!

Joyce

Artist rendering of Joyce-Collingwood station

We’re about to start our much needed upgrades to Joyce-Collingwood Station.

Once complete, the upgrades will improve accessibility, capacity, safety and security at the fourth busiest Expo Line station outside of Downtown Vancouver.

Some of the changes you will see

  • New elevator and up and down escalators in the east stationhouse.
  • Improved station design with better lighting and visibility.
  • Better integration with the community for easier SkyTrain connections.

Project status

On site setup is expected to begin late this month.

During the first few weeks, equipment will be brought in and hoarding (fencing) will be installed around work areas. Construction is expected to continue until fall 2017.

What to expect as construction begins

Construction impacts include noise, traffic disruptions, and changes to SkyTrain service and station access. Our top priority is the safety of the public, passengers, employees, and contractors.

Work will be focused on the east stationhouse. Ongoing information about construction impacts can be found on the Joyce-Collingwood Station Upgrades page. Please note that timelines are subject to change based on construction activity.

  • Beginning in late-January, hoarding (fencing) will be installed on the platform and outside the east stationhouse, which will affect how you can enter and exit the stationhouse. Watch for entrance/exit signs to help you get around.
  • A temporary staircase will be built in the east stationhouse in February. Once complete, you’ll only be able to exit the east stationhouse until construction is complete fall 2017. Use the west stationhouse to enter the station, and watch for signs to help you get around.
  • Single tracking of SkyTrains in the area may be required.
  • Neighbours of the station can expect varying levels of nighttime noise while trains aren’t operating. Notifications will be sent in advance of particularly noisy work.

Got questions? We’re here to help!

Customer Service: 604.953.3333
Monday to Friday: 4 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.
Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 4 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.

For more information visit: www.translink.ca/joyce or www.translink.ca/customerservice.

Information sessions for Joyce-Collingwood Station Dec. 1

Hear what’s coming up at Joyce-Collingwood station

Hear what’s coming up at Joyce-Collingwood station

Joyce–Collingwood Station serves a high-density, mixed-use neighbourhood and is an important bus transfer location. As the number of passengers using the station grows, the station will need upgrades that increase passenger capacity and improve accessibility.

An information session for the upgrades is being held on Dec. 1. Drop by the open house to learn about the upcoming station upgrades and provide input into the long-term vision for Joyce–Collingwood Station and Exchange.

Date: Monday, Dec. 1, 2014

Time: 2:30 p.m. – 6:30 p.m.

Location: Joyce-Collingwood Station, tents west of East Station House 

Get involved online

Can’t make it to one of the sessions No problem! We will also have information and a feedback survey posted at translink.ca/joyce beginning Dec.1. 

We hope to hear from you soon!

Author: Jennifer Morland

Accessible transit pilot at Joyce-Collingwood Bus Exchange

Check out the new tactile strips that have been installed to improve accessibility at bus stops!

Last year, when I traveled the system with Richard Marion, a visually-impaired man and member of the Access Transit User Advisory Committee, and created a podcast of the experience, I discovered that it takes a lot of effort to get to your destination if you’re unable to see where you are going. In TransLink’s efforts in making the system more accessible, we are rolling out a universally accessible pilot project at Joyce-Collingwood Bus Exchange aimed at improving the wayfinding of the bus system for those who are visually impaired.

If you’ve visited Joyce-Collingwood Bus Exchange since June of this year, you’d have noticed something a little different:

UPDATE: All of the bus stops at Joyce Bus Loop now have tactile strips!

New tactile strip and new bus stop sign installed!

New tactile strip and bus stop sign!

The newly added bright, yellow, tactile strips to Bay three. The colour of the tactile strips helps people who have some sight, and the raised bars point towards the location of the bus stop pole, which helps both people with limited sight or none at all. People are able to feel the tactile strips with their feet or canes.

This portion of the pilot project was started last year in consultation with the a number of user groups including the Access Transit Users’ Advisory Committee, CNIB, formerly known as the Canadian National Institute for the Blind, as well as CMBC (Coast Mountain Bus Company).

Now that the tactile strips have been in place for several months and the feedback on them has been generally positive, it’s been decided that Bays 1, 2, 4 and the Handy Dart bus stop at the Bus Exchange will also be retrofitted with these additions.

A prototype of new wayfinding signage at Joyce-Collingwood Bus Exchange

Along with the addition of the tactile strips, Bay 4 at Joyce-Collingwood Bus Exchange will include a new bench and wayfinding signage similar to the wayfinding signage that can been seen at some stops on the Canada Line. In addition, the bus stop pole will also have a tactile information panel which will be on one side of the information cube (which also includes a walking map, SkyTrain map, and transit schedule information). The tactile information panel will have raised text and braille with information about the Joyce-Collingwood Bus Exchange, bus schedules and contact information.

Once everything has been installed, TransLink will be in touch with the users groups and CMBC to gather feedback.

This project is a pilot only and contributes to the finalization of TransLink’s draft universally Accessible Bus Stop Design Guidelines. We’ll look at the results of the pilot and consider how to move forward considering many factors including funding.

So, what do you think? Are you visually-impaired and have used any of these new accessibility features at Joyce-Collingwood Bus Exchange? If so, please take this poll. Since much of the pilot doesn’t start until November, the poll will be open until the middle of December. Of course, anyone can leave a comment about their experience with this pilot and how it could be improved by leaving a comment.

Do these accessibility additions at Joyce-Collingwood Bus Exchange help you with your commute?

  • No (55%, 18 Votes)
  • Yes (45%, 15 Votes)

Total Voters: 33

 

 

 

 

#MyTransLink – May 7

From sunrise to sunset, the landscape and scenery around the region brings a stunning display of beauty each and every day. As the days are getting lighter and trees are getting brighter, it’s reflected in the stunning shots that you share with us. #MyTransLink is an in transit themed photo series where Metro Vancouverites, neighbours and visitors alike to snap and share their favourite transit-related shots from around the region.

Each week we gain a new perspective of ever-changing landscape around Metro Vancouver.

So scroll on down, and check out the people, places and things featured in #MyTransLink.

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Top 10 busiest SkyTrain stations in Metro Vancouver

Transit ridership is on the rise again, in fact, 2018 saw a 7.1 per cent system-wide increase in boardings over 2017 (our biggest annual increase ever!) which brings us to  record 437.4 million!

The 2018 Transit Service Performance Review (TSPR) measures ridership, cost, reliability, on-time performance and crowding across all transit modes. The findings are an important planning tool that help inform upcoming service change requirements and identify other opportunities to improve service for our customers.

Top 10 Busiest SkyTrain stations

SkyTrain ridership alone was up 5.7 per cent in 2018, rising to 160.0 million annual boardings.  The Expo and Millennium Lines together had 111.3 million annual boardings (5.9% increase) and the Canada Line had 48.7 million annual boardings (5.3% increase).

That’s a lot of people Metro Vancouver!

We’ve compiled a list of the Top 10 Busiest SkyTrain stations around the region.

Top 10 Busiest SkyTrain stations

 

 

 

 

 

 

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