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Translink Buzzer Blog

Category: Contests

TransLink’s 12 Days of Giveaways: win a TransLink Store prize pack — new merch launches

12 Days of Giftmas - Day 3

Today, we’re launching 12 new products on the TransLink Store — just in time for the holiday shopping season!

The new products range from a pocket square, greeting cards, bus and SkyTrain ornaments, Vancouver icons pillow and wrapping paper, and so much more.

You can pick them up from starting today. Online shopping not your thing? Visit our Pop-Up Shop happening at Waterfront Station, December 13–15. It’s open 8 a.m. to 6 p.m. on Thursday and Friday, and 11 a.m. to 6 p.m. on Saturday. Read more »

TransLink’s 12 Days of Giveaways: win Compass Wristbands and Vancouver Aquarium tickets

We’re back for another day of TransLink’s 12 Days of Giveaways Giftmas!

Today, we’re upping the ante and giving away a pair of adult tickets to the Vancouver Aquarium AND a pair of adult Compass Wristbands each with $20 in Stored Value so you can take transit to get there.

The Vancouver Aquarium has a pair of holiday events that will be sure to be a jolly good time. Read more »

TransLink’s 12 Days of Giveaways: win Compass Wristbands

On Thursday, we announced the arrival of Compass Wristbands and we’re excited to give a pair of adult Compass Wristbands with $20 each in Stored Value to kick off TransLink’s 12 Days of Giveaways Giftmas!

Read more »

T’is the season for giving with TransLink’s 12 Days of Giveaways

12 Days of Giftmas

It’s beginning to look a lot like Christmas… well, not weather wise, but that calendar’s been steadily creeping closer and closer to those holiday days.

To kick off the holiday season, we’re launching 12 Days of Giveaways on the blog giving readers a chance to win some awesome prizes! Twelve days, 12 unique giveaways! While we won’t be sending you French Hens, Golden Rings or a Partridge in a Pear Tree, we’ll be gifting some drool worthy prizes like our all new Compass Wristbands, TransLink merch, and a host of other gold medal winning gear. Read more »

I Love Transit Week 2016 is coming! Register for kids camp!

transit_camp_2015The week we’ve all been waiting for is almost here! I Love Transit Week is taking place from August 29 to September 2, 2016.

This is a week dedicated to all of the things that we love about Transit – like that time Jarred and Nina tied the knot on the bus or when Annie and Mike got married on the 351 Crescent Beach!

We’ve also celebrated transit through poetry, LEGO, and more!

This year, we have a bus load of fun transit love to share with you, but first we’re excited to announce that I Love Transit Kids Camp is back for its third straight year!


Kids! Join us for I Love Transit Camp!

I Love Transit Camp is a once in a lifetime opportunity for kids between the ages of 8 and 12 to get a behind the scenes look at TransLink operating companies’ facilities.

Kids will learn about how transit works and have some fun at the same time! Check out all the fun that was had in 2014 & 2015.

This year’s camp is taking place on Thursday September 1st.

The plan

Meet at Gilmore Station for 9 a.m. then hop on a bus and ride to Burnaby Transit Centre (BTC)!

BTC is home to little known transit operations such as fleet overhaul, where they fix and update almost everything on a bus, including the painting of buses and reupholstering of seats.

We’ll also get a tour of the bus yard with articulated and 40-foot buses!

After that, we’ll have a little lunch then say goodbye to BTC.

Next, we’ll hop on SkyTrain and head to Edmonds Station and walk down to where SkyTrain Operations and Maintenance Centre (OMC) live.

At OMC, campers will get a behind the scenes look at the facility where SkyTrains are maintained and cleaned as well as visit SkyTrain Control! They will also get a chance to use the SkyTrain simulator, ask questions of SkyTrain staff.

Finally, a visit with Transit Police and Transit Security to tell us all about everything they do. I’m told they’ll be bringing their vehicles and a special guest if we are lucky!

We’ll wrap the day up around 4 p.m.

Throughout the day we’ll be taking breaks for fun games and more!

How to take part

Due to safety concerns for both OMC and BTC, we’re only able to take a maximum of 20 people in the camp. That means 10 kids (ages 8-12) and their guardians will be able to participate in the camp.

Interested in a fun day on transit? If you’d like to participate, we’ll need potential transit campers to tell us (in 50 words or less) what they love about transit!

If you like, you can also submit a photo and/or a video as part of your entry. Before you or your little one starts typing or writing, you’ll want to read the participation guidelines.

Send your submissions to with “I Love Transit Camp Kids” in the subject field, or you can mail it to The Buzzer, 400 – 287 Nelson’s Court, New Westminster, BC, V3L 0E7.
Be sure to include the following:

  • Name
  • Age
  • Where you heard about the camp
  • The phone number and name of the guardian you wish to bring with you

The deadline for submissions is August 22.
If you are selected, participation forms are due BEFORE August 26.

Looking for some inspiration for your submission? Check out some past successful applications.

We’re looking forward to learning about why you love transit and to seeing you at camp!

Author: Sarah Kertcher

Update: Check out our awesome pics from the 2016 I Love Transit camp!

Be a Mark III VIP and ride the new SkyTrains before anyone else!

Mark III and its older sibling, Mark II

Mark III and its older sibling, Mark II

Ok. This. Is. It.


The Mark IIIs are here, tested and ready for service but just before they’re available to all riders, we want to give you (yes, you!) a chance to get on that train first!

What you’ll get

  • A unique Mark III transit pin
  • A Mark III VIP certificate
  • An detailed tour of the train by BCRTC’s Director of Engineering Assets
    AND…. *drumroll please*
  • Have a guaranteed seat aboard the very first Mark III ride with passengers

The big day will be on August 18, 2016 with activities beginning around 11:15ish a.m. at Waterfront Station – the first ride will be after a public open house and media event.

How to enter

This one is simple!

Tell us why you should be a Mark III VIP.

Email us with your videos, poems, songs, photos or anything else you can think of with the subject line “Mark III VIP” to enter. The more creative, the better!! :)

Be sure to read the contest rules found here.

We will choose the most innovative and awesome entries to win one of 20 spots for this much-anticipated event!

All entries must be submitted before 11:59 p.m. on August 15, 2016.

More details of the event will follow for the lucky winners.

Please note: All entrants must have a Compass Card or Compass Ticket to enter the Fare Paid Zone.

Have contest questions? Comment below!

Author: Adrienne Coling

Congrats to our #Compass1Million winners!

A few weeks ago, we hit one million active Compass Cards!

To celebrate we wanted to thank you, our customers, who embraced Compass and use it to tap, tap, tap their way across the system.

Hence the awesome #Compass1Million contest!

We had 500+ entries and the lucky eight chosen at random will receive $50 of Stored Value on their Compass Card and a nifty transit prize pack.

Congratulations to our winners!

Jason – Surrey (Twitter)
Ben – Vancouver (Instagram)
John – Port Coquitlam (Twitter)
Jeannie – Vancouver (Instagram)
Michal – Vancouver (Twitter)
Claire   (Twitter)
Katelyn – Surrey  (Facebook)
Romela – Vancouver (Twitter)

Thank you to everyone who took pictures with us out on the system, shared the photos across social channels and celebrated one million Compass Cards with us!

Did you miss this contest? Fret not!
Stay tuned to the Buzzer blog for many more contests coming up for
I Love Transit, Mark IIIs & more!

Author: Adrienne Coling

Celebrating 1 Million active Compass Cards! #Compass1million

TransLink CEO Kevin Desmond and some other familiar faces celebrating!

TransLink CEO Kevin Desmond and some other familiar faces celebrating!

One million active Compass Cards are being used on our transit system.

One. Million. Wowza!

So, who is using a Compass Card? (spoiler alert – YOU ARE!!)

Check out these stats:

  • 100 per cent of Monthly Pass users are using Compass
  • 95 per cent of all other trips (Stored Value or other pass products) use Compass
  • Compass Cards have been tapped upwards of 400 million times since its launch

We are so happy that you, our riders, have embraced the change and switched over to tapping your way to seamless travel across Metro Vancouver whether it is on the bus, SeaBus, West Coast Express or SkyTrain.

To celebrate this amazing milestone, we want to thank you by having a super cool contest! You could be on of eight winners of $50 stored value!

How to enter (you can choose one or all entry modes!):

1. Tweet the following on Twitter (1 entry):

Celebrating 1 million @TransLink Compass Cards! Eight chances to win $50 of Stored Value & a transit prize pack! #Compass1million

2. Regram any of our contest photos on Instagram with the hashtag #Compass1million and tag @TransLinkBC. (1 entry)

3. Retweet any of our contest photos photo on Twitter with the hashtag #Compass1million and tag @TransLink. (1 entry)

4. Find us out on the system at SkyTrain stations this week and take a photo with our #Compass1million Instagram photo booth.

5. Share one of the TransLink social team’s #Compass1million photos on Facebook. (1 entry)

**Privacy settings for your #Compass1million posts
must be set to public to be entered**

The contest will run from Tuesday, July 19, 2016 to Sunday, July 25, 2016 at 11:59 p.m. PST. The winners will be chosen at random and notified within 48 hours of the contest closing.

Please read our official contest rules for more information.

Have questions about the contest? Ask away!
Comment below, email us or send us a tweet.

Author: Adrienne Coling

#ThankYou100K: Celebrating 100,000 followers with a contest!

ThankYou100KWe’ve been celebrating a lot here at TransLink! There was 40,000 followers on Twitter, then 50,000 of you following us and now you’ve helped us reach a monumental 100,000 Twitter followers!

The @TransLink Twitter account started way back in February of 2010 during the Winter Olympics, providing riders with breaking news and key service updates.

In November of 2010 we launched a one-month pilot project in an effort to better serve our customers. It was extended multiple times before becoming a permanent service in February 2011!

In fact, our Customer Information team is in such high demand, on March 14th of this year, we extended our Customer Information service hours on Twitter from 6:30 a.m. to 11:30 p.m., seven days a week to:

Monday to Friday: 5:30 a.m. – 12:30 a.m.
Saturday and Sunday: 6:30 a.m. – 11:30 p.m.

to answer all your service-related questions and provide service updates, tips, and information to all 100,000+ of you!

Contest time!

To celebrate this excellent milestone, we’re having a giveaway (Prizing to be announced soon!) To enter, simply follow @TransLink and retweet one of the following tweets from our Twitter team:


Contest closes at 11:59 p.m. on June 1st, 2016 and we’ll randomly select a winner on June 2nd, 2016. Make sure to check out the contest terms and conditions for all the details on the contest.

Author: Sarah Kertcher

Find the Compass Elf, take s-ELF-ie and win!

Compass Elf

Meet the Compass Elf!

During this time of year we see a lot of elves helping out the big guy in the red suit, but this is no ordinary elf.

THIS is the Compass Elf!

From December 14 to December 18 you have the chance to get a free Compass Card ($6 value) on SkyTrain!

Here’s how:

  • Spot the Compass Elf along SkyTrain lines and stations
  • Take a s-elf-ie with the elf
  • Tweet your s-elf-ie and tag @TransLink with the hashtag #CompassElf

We will be giving away 10 Compass Cards per day.

So, get out there next week and make a new elfy friend to win!


I Love Transit 2015 contest winners


Congratulations to our winners!

Congratulations to our colouring contest winners!

We received so many great submissions for our I Love Transit contests across our social channels.

Our big winner for the “#ILoveTransit because…” contest is Kevin (@KevKevs)!

Kevin Kevins I Love Transit 2015 winner TwitterSubmitted via Twitter, Kevin is all about the stress-free transit life!

Kevin is going home with a super awesome prize pack of great transit swag including a monthly FareCard.

The fabulous Vancouver blogger, Miss604 was also in on the I Love Transit fun.

The winner from her contest is Jenny Chung!

We had over 100 entries for our Buzzer colouring contest with ages ranging from 3 all the way up to people in their 60s!

There are some really imaginative and talented artists/transit lovers out there!

A draw was held for both the under 15 group and the over 15 group.

For the kids contest, nine-year-old Lucy came out on top!

Lucy - 9

Lucy says she loves transit because “it’s very clean and fast. It’s not too expensive. The transit takes me to where I want to go. I *heart* transit!”

In the adult category, our winning submission was from Anh, age 20.

Anh - 20
Anh says she “loves transit so much and that it is a wonderful way to travel.”

Thank you to EVERYONE who participated! It was wonderful to see your creativity and learn why you love transit.

Stay tuned for a full wrap-up of all of our I Love Transit adventures!

Author: Adrienne Coling


Come find a snowman and celebrate winter service changes 2014

Find the Snowman for the chance to win 1 of 3 great prizes!

Find the Snowman for the chance to win 1 of 3 great prizes!

Swapping out your sunglasses for a scarf and mittens? TransLink’s transit services are making some changes too!

Beginning December 15, you can expect new travel options, increased trips and service to better match customer demand. Translation…there are 10 NEW stops and improved service on 8 routes this winter!

Service changes can affect many routes, so “know before you go” and use TransLink’s trip planner to check if your route’s changed.


  • NEW trips on the 49, 410, 555 and C28 to reduce overcrowding. This is made possible by shifting service hours from routes with low customer demand.
  • Bigger vehicles on the 188 and C98 serve more customers; conventional buses replace community shuttles on these growing routes.
  • 10 NEW stops for the 116 to better serve Burnaby’s growing Big Bend industrial area.
  • The 404 now ends at Riverport Recreation Complex; passengers travelling to or from the Ladner Exchange can access multiple travel options for various destinations.

Buzzer readers, to help thaw the winter chill, we are hosting a contest with three transit prizes (make sure to check out the terms and conditions)! Visit our Facebook page weekday mornings, from December 1 until December 22, every day after 9 am for a clue to where the Snowman icon is hiding on the service changes page. Once you solve the clue, click on the Snowman to enter the contest. Happy Snowman spotting!

Learn about all the travel choices in your community by visiting TransLink’s TravelSmart program for information, resources and tips.

How else can you stay in touch? Sign up for Transit Alerts at, visit, follow @TransLink or call Customer Service at 604.953.3333.

Author: Angela Salehi

TransLink’s Secret Santa: Three chances to win a FareCard and more!


Say ‘hi’ to Santa!

He’s making a list and checking it twice! Gonna find out who’s naughty and nice. Santa Claus is coming to town!

Do you know somebody who’s on Santa’s Nice List? In the spirit of giving, TransLink wants you to nominate someone in your life who deserves a gift from our Secret Santa (valued at $170)!

Is that person a frequent transit rider who has contributed to the community, made a difference in your life, and inspired you to be better?

Then nominate this person by Wednesday, December 10 at 11:59 pm!

Santa’s elves will be reviewing all the entries on Thursday, December 11 and will be reporting back to Santa on the same day. Three lucky winners will receive a three-zone January FareCard plus a TravelSmart travel pack below!

The best part is – TransLink’s Santa may be able to surprise the winners on their regular transit route!

Play Santa and you could give a 3-Zone FareCard plus this TravelSmart travel pack to that lucky and deserving someone!

Play Santa and you could give a 3-Zone FareCard plus this TravelSmart travel pack to that lucky and deserving someone!


Nomination Form

Nominations have now closed.


Contest closes at 11:59 pm on Wednesday, December 10 and winners will be selected on Thursday, December 11. Nominators (you) may be contacted for additional information about the submission and the nominee. Both the Nominator and selected winner must be 19 years old or older and may be recorded and photographed for video production and Buzzer blog purposes. You’ll want to read the terms and conditions and judging criteria for all the details on the contest.

Author: Allen Tung

Five (last minute) things to do this Halloween on transit — win two passes to Fright Nights (contest)

The Car-N-Evil haunted house at Fright Nights at Playland! (Photo by John Biehle, CC BY-NC-SA 2.0)

The Car-N-Evil haunted house at Fright Nights at Playland! (Photo by John Biehle, CC BY-NC-SA 2.0)

Haven’t decided what you’re going to do? There’s still tons of last minute things to do this celebrate! Here’s five:

Fright Nights at Playland

Billed as “Western Canada’s scariest haunt,” Fright Nights has taken over Playland. The event features seven haunted houses, 13 rides, the Monsters of Schlock sideshow, and the Kinshira Fire Performers. New this year is a brand-new haunted house – the Keepers Doll Factory!

Fright Nights is open from 7 pm to midnight nightly until November 1. Admission is $32 at the gate and $29 online.

Get there by taking transit! The 14, 135, and 160 all stop right outside Playland and the 16 (connection with the Expo and Millennium lines) stops at the corner of Renfrew and Hastings Street.

CONTEST: Want to go to Fright Nights this weekend? We have two passes to give away!

All you have to do is comment on this post letting us know what you are doing this Halloween and how you’ll get there or simply retweet this message on Twitter!

Check out @thebuzzer’s 5 things to do this Halloween. RT to win passes to Fright Nights! #TLContest

Contest closes at 1:00 pm PDT on Thursday, October 30 and we’ll immediately randomly select a winner from all entries.

The winner must be available to pick up the prize on Friday, October 31 in-person from TransLink’s head office at 287 Nelson’s Court in New Westminster, between 8 am and 4 pm.

You’ll want to read the terms and conditions for all the details on the contest.

Stanley Park Ghost Train

Another annual Vancouver favourite is the Halloween Ghost Train in Stanley Park! The theme this year is “Experience Mother Goose’s Ghastly Garden.”

The train operates Monday to Thursday evenings from 5:30 pm to 9:30 pm and Friday and Saturday from 5:00 pm to 10:00 pm.

Admission is $11 for adults (18 – 64 years), $7 for children and youth (3 – 7 years), free for small children (2 years and under) and $7 for seniors (65 years and over). Purchase your tickets online in advance at

You can also enjoy the Spooky Barn for just $2 per person or go on a 30-minute lantern-lit walk with the Stanley Park Ecological Society, from Thursday to Saturday, starting at 6:30 pm.

Get to the ghost train by taking the 19 to Stanley Park.


The weather forecast calls for rain and temperatures in the low teens for the rest of the week, so if you’re looking for an indoor Halloween activity, head down to one of Vancouver’s newest Halloween attraction – the Gravecouver Haunted House.

Featuring 13 individual scary rooms, rides, zombies, and much more, Gravecouver is located inside Metropolis at Metrotown on the upper level between Winners and SilverCity Metropolis. The house is open nightly from 7 pm to 10 pm and admission is $13 per person.

Get there by taking the Expo or Millennium Line SkyTrain to Metrotown Station or one of our many buses that terminate at the station including the 19, 49, 106, 110, 116, 129, 130, 144 and 430.

Halloween in Yaletown

Photo by Yaletown BIA

Photo by Yaletown BIA

Have a young one? Take them trick-or-treating! It’s a timeless tradition.

The Yaletown Business Improvement Association is holding their 15th annual trick-or-treat in Yaletown event on Friday, October 31 from 3:30 pm to 5:30 pm. A carnival band will be marching through the streets and there will be hot chocolate for children in costumes at Xoxolat!

Parents and kids will want to look for the Spidey posters on the windows of businesses to see if they are handing out Halloween treats.

From 4 pm until 7 pm, there will also be a haunted hearse travelling throughout the neighbourhood.

Get to Yaletown by taking the Canada Line to Yaletown-Roundhouse Station.

Can’t make it out to Yaletown? Trinity Street in Vancouver between N Slocan Street and N Renfrew Street is apparently one of the best spots in the city.

Just take a walk!

My favourite thing to do every Halloween is to just take a talk around town on Halloween! It’s free and exciting seeing all the costumes and displays people come up with.

The Vancouver Public Space Network is also holding the ninth instalment of their Halloween SkyTrain Party this Friday. Get together with other ghosts and goblins and ride the Canada Line! Remember have your proof of payment before entering a fare paid zone. (Note: This is not an official TransLink event!)

Author: Allen Tung

#TLHIGHFIVE0: 50,000 high fives for our 50,000 followers (Win a FareCard Contest)

Thanks for 50,000 follows!

High five! Thanks for 50,000 follows!

It feels like it was just yesterday when we were celebrating 40,000 followers on Twitter, but now we have 50,000 of you following us and counting!

The @TransLink Twitter account got its start in February 2010 during the Winter Olympics, providing riders with breaking news and key service updates.

But it didn’t start answering questions from tweeps until November 2010 when a one-month pilot project was launched. It was extended multiple times before becoming a permanent service in February 2011!

Today, Customer Information staff are on Twitter from 6:30 a.m. to 11:30 p.m., seven days a week, to answer all your service-related questions and provide service updates, tips, and information to 50,000+ of you!

Contest time!

To celly, we’re going to give away three FareCards! To enter, simply follow @TransLink and retweet one of the following tweets from our Twitter team:

RT @TransLink: High Five x 50k!!! Ohhh our hands hurt, BUT every one of you is worth it! You’re AWESOME! #TLHIGHFIVE0

RT @TransLink: Nearly 4 years ago, we became a permanent service as a result of YOUR support. THANK YOU! #TLHIGHFIVE0

RT @TransLink: 2, 4, 6, 8, who do we appreciate? YOU – ALL OF YOU! Thank you for your ongoing support. #TLHIGHFIVE0

RT @TransLink: From us to all 50, 000+ of you – THANK YOU! Your tweets and kind words really mean a lot! #TLHIGHFIVE0

RT @TransLink: Many ways of spelling our ^ initials, but only one way to show appreciation. T-H-A-N-K-S #TLHIGHFIVE0

Contest closes at 11:59 p.m. on Thursday, September 11 and we’ll randomly select a winner on Friday, September 12. The FareCard will be for one, two, or three zones, depending on where the winner travels. You’ll want to read the terms and conditions for all the details on the contest.

One person cannot win more than once, so if we draw your name, you will be excluded from the other FareCard draws.

Author: Allen Tung