ALERT! : More info
Translink Buzzer Blog

Category: Cycling

Bike Patrol 2.0 hits the streets

Bike Patrol gets rolling May 19th

Bike Patrol gets rolling May 19th

In 2015, Bike Patrol hit the streets of downtown Vancouver as part of a four month trial.

Because it was such a success, Bike Patrol is back for a second season!

This year, Bike Patrol is stationed again in downtown Vancouver and will be attending some events in the Surrey Central area.

  • From May to September, officers patrol in shifts between 11:00 a.m. and 9:30 p.m.
  • A total of eight security personnel will be CAN-bike certified, which includes backup relief
  • No fair-weather riders! Bike Patrol will run rain or shine.

While Bike Patrol is around to respond to emergencies, they do so much more!

They act as an important resource for transit operators, passengers and the public.

A more mobile security team will also give Transit Security the opportunity to go places where they are restricted in a car while reducing carbon emissions and vehicle costs.

On two wheels, they can work more closely with riders and employees alike at SeaBus, Waterfront Station and the 43 bus routes that travel through the downtown core.

Be on the lookout for Transit Security officers donning their bright yellow uniforms in downtown Vancouver!

Author: Jessica Hewitt

BikeMaps.org and other cycling resources on TransLink.ca

cycling into the sunset

TransLink.ca has all your community cycling resources!

Are you looking to get into cycling in Metro Vancouver? Are you unsure of where the best, safest and longest stretches of cycling paths and lanes? Or maybe you want to learn more about the region’s cycling community in general.

TransLink.ca is a great place to start your cycling journey!

Nestled in the cycling section of our website is the Community Cycling Resources page.

FYI, you’re going to want to bookmark it because it’s a great repository for all things cycling!

bikemaps

Head to BikeMaps.org to view your cycling routes

Our latest addition to the page is a link to BikeMaps.org a crowdsource tool for the global mapping of cycling safety.

The focus on the map is, “… to identify areas with cycling safety issues. These results can be used by municipalities to prioritize infrastructure investments, resulting in safer streets for cycling.”

It’s pretty cool as you zoom into your area!

The map shows you detailed locations of bike thefts, accidents, rough or unfavourable cycling conditions and traffic jam hot spots.

Take a look and let us know what you think by commenting below.

Happy riding!

More BC Parkway renovations are complete!

new wayfinding sign 1 crop

New wayfinding signs along BC Parkway show the distance to your destination!

It’s update time!

More BC Parkway renovations have been completed!

Here’s a quick look at what’s been improved:

  • Wayfinding signs along the whole 26 kilometre length that include destinations and distances
  • Lighting, crossing safety and accessibility improvements in key areas
  • Pavement rehabilitation of approximately 2.6 kilometres in particularly rough segments

BC Parkway is an important facility for pedestrians, cyclists and wheelchair users in the region.

The path connects Surrey City Centre, New Westminster, South Burnaby and Vancouver and provides a facility for walking and wheeling around the area.

Continual improvements to the facility help keep the parkway in good condition and increase the safety and accessibility of the path while allowing users to get around with greater ease.

Make sure to read our past BC Parkway posts to see the progress with these improvements. See you on the parkway!

Author: Laura Tennant

Keep those bike wheels rolling with Fall Bike to Work week!

Bike to work week fall family
It’s baaaaaaaaack!

Bike to Work Week hosted by HUB Cycling begins today!

Cycling is a great way of getting around plus it’s one of the healthiest and most enjoyable ways to travel.

This week volunteers will be out at 40 celebration stations along bike routes to cheer on riders, give out free snacks, coffee and help with bike repairs.

Bike to Work Week includes over $20,000 of prizes, daily draws for new bikes and a bike trip for 2 to Vietnam from Exodus Travels.

To be eligible for prize draws, you can register for free at bikehub.ca/registration.

Here are some tips for this week:

1. Plan Your Route Ahead of Time. Take bike routes, whenever possible.
2. Use a U-Lock or Folding Lock, not a Cable Lock.
3. Use a Basket, Pannier or Backpack to carry your stuff.
4. Always keep lights and rain gear
in your bag just in case.
5. Wear Your Regular Clothes if possible.
 Ride at a leisurely pace and you will still look great upon arrival.

Curious about gear for fall biking? Fear not, HUB has got you covered!

Check out this fun bike fashion video from their Bike to Work Week launch party.

The week wraps up on Friday, October 30th with a Halloween Bike Wrap-up Party at Oxford Properties’ Oceanic Plaza.

Everyone is welcome to join HUB staff, volunteers and sponsors for free treats, hot chocolate, bike repairs and costumed fun.

Find HUB on Facebook and Twitter and
use the hashtag #BTWW to join the online conversation!

Author: Adrienne Coling

An update from Bike Patrol

Bike patrol 166
Remember Bike Patrol? The Buzzer covered the inception of this cool new Transit Security crew back in May.

That’s when Bike Patrol hit the streets in downtown Vancouver as part of a four month trial.

Six existing General Security Patrol officers traded their car for a bike and assisted front-line staff and customers downtown during daylight hours.

Each officer went through an intensive four-day training program to be CAN-bike certified.

Security officers had the opportunity to focus on fare inspections and security-related incidents, create a positive customer service experience first-hand and go places where they might otherwise be restricted by being in a car.

The trial is wrapping up on October 10, 2015 and Jessica Hewitt of CMBC checked in with staff to hear what they had to say about the experience.

Being able to be a part of the Transit Security Bike Patrol has been such a great experience. I feel I have greatly increased my contact with operators. Being on the bikes has us at eye level with operators, providing us with clear communication, giving us the ability to respond immediately to any situation. I can get to situations much faster, than if I was in a car.
Trevor Handford, Transit Security

Bike Patrol has been a joy to perform and the comments we’ve received from operators has been positive. Many are glad to see us, tell us that we are welcome on their buses and that they love our uniforms (since we’re hard to miss!). I am very thankful for the training course that we went through before starting as without it I would’ve been less comfortable riding in the downtown core.  I’ll be sad when it is over as this has been one of the best learning experiences at CMBC.
Jessica Stennes, Transit Security

What’s next for Bike Patrol?

Transit Security is in the process of collecting data and feedback from staff.

We are also looking at statistics to determine reduced carbon emissions and vehicle costs, number of customer contacts, inspections and assistance to the public.

Have you encountered Bike Patrol on any downtown summer transit trips?
Let us know what you think of the program by commenting below!

Author: Adrienne Coling

King George Station Bike Parkade is now open!

Our new bike parkade!

Our new bike parkade!

 

For those of you that have been eagerly awaiting the opening of the new Bike Parkade at King George Station — today is the day!

That’s right, it has now become even easier for cyclists to take transit!

For a $1 a day up to a maximum of $8 a month (plus a one-time $8 registration fee) you can now park at one of the 70 new bike lockers at King George Station.

These additional parking spaces are accessible by key card and double the capacity of the existing facility.

The way it works is that you pay a $1 a day, but if you park your bike eight days in a single calendar month, you won’t be charged again until the following month!

So, you may be asking, how do I get my hands on one of these coveted spots?

Well, first you need to register and here’s how you do it:

  • Head to www.translink.ca/bikeparkade and follow the link to the registration site.
  • Fill out the online registration, provide ongoing payment information and then pay the registration fee.
  • Finally, check the mail! Your very own access card will be mailed to you within the next five business days.

The King George Bike Parkade is the second of its kind on our system (first one opened in 2014 at Main St.-Science World Station) and over the next few years, we are expecting to replace even more bike lockers at some of our busiest stations and bus loops!

Improving cyclists’ connections to the transit network and encouraging people to hop on their bikes is pretty exciting.

By making cycling safer and easier we are one step closer to reaching Metro Vancouver’s goal to reduce single-occupancy car use and increase trips made by foot, bike and transit!

Happy 148th, Canada!

We hope you all enjoy Canada Day!

We hope you all enjoy Canada Day!

Ohhhhhhhhhhh Canada we stand on guard for theeeeeeeeeeeee!!

I do love a good anthem.

Canada Day is this Wednesday, July 1st and there will be tons of activities happening all over the region.

Know before you go! Check out the holiday service schedule for detours and extended service.

Heading downtown Vancouver to see the fireworks at Canada Place?

Avoid those crazy long lines and pre-purchase return tickets for the SkyTrain!

Customers can buy tickets at Vancouver City Centre, Granville, Burrard and Waterfront stations.

Portable fareboxes only accept exact cash fare and tickets are valid until the end of service.

Perhaps you’re more of a Granville Island Canada Day celebrator. If you’re planning to ride your bike there, prepare to feel pampered!

BEST’S Bicycle Valet will be providing cyclists FREE, secure temporary bike storage from 9 a.m. until 8 p.m.

You can check out more details here.

Wherever you celebrate this great land of ours, let us help you get there!

Plan your route with our Trip Planner or call Customer Information at 604.953.3333.

Remember! On holidays you only need a one-zone fare for the entire system!

Author: Adrienne Coling

New policy for electric and folding bikes on transit

Fashion Electric BicycleElectric and folding bikes are now being allowed on board the system!

BCRTC and CMBC are updating their operational policies to allow different types of cyclists access.

Electric bikes will now be permitted on SkyTrain, West Coast Express and SeaBus.

UPDATE Folding bikes will be allowed on all modes buses, when folded.

Riders of folding bikes are asked to use a slipcover or carrying pack while on buses.

All the existing rules for bikes on transit still apply. Here’s a refresher:

  • Bikes are not allowed at Metrotown Station at anytime.
  • There is a maximum of two bikes per SkyTrain car and one per Canada line car.
  • No e-scooters allowed on the system
  • Morning and afternoon rush hour restrictions are still in place — Canada Line: Peak times in all directions. Expo & Millennium Lines: Peak times except for the allowances listed below.

Westbound:
7am – 9am Monday-Friday travelling from Columbia Station to VCC-Clark Station; and from Columbia and King George Stations towards Waterfront Station.

Eastbound:
4pm-6pm Monday-Friday travelling from VCC-Clark Station to Columbia Station; and from Waterfront Station towards Columbia and King George Station.

You can read more about our bike policy here.

Author: Adrienne Coling

Share the Road Challenge 2015

Share the Road Challenge

Erin and Dave from TravelSmart participate in the Share the Road Challenge 2015

It was a Mad Max showdown (I’m a bit dramatic) of bikes versus transit versus car with HUB’s 9th annual Share the Road Challenge!

It all took place on Wednesday, May 20th with the finish line in downtown Vancouver.

Teams of three (one car, one cyclist, one transit user) started from locations across Metro Vancouver, leaving at the same time with the same amount of distance to travel to see who would get downtown first.

There were teams from Car2Go Vancouver, Vancity Buzz, Dish Jeans & Duer Denim, eProdigy Bikes, Modacity, The Georgia Straight, TravelSmart, Two Wheel Gear, Vancity, the Vancouver Airport Authority and the City of Vancouver with Mayor Gregor Robertson and City Councillors Andrea Reimer and Kerry Jang.

The results? In six out of eleven teams, cyclists reigned supreme!

Councillor Andrea Reimer took first prize for the City of Vancouver for her 14-minute trip on the SkyTrain from Commercial Drive.

Mayor Gregor Robertson came in two minutes later on his bike.

Councillor Kerry Jang placed last with a 22-minute drive in his car.

Even our very own TravelSmart team participated! They came in from the West End, with the bike commuter arriving in just 11 minutes while transit came in second with 20 minutes.

Remember, Bike to Work Week starts today!

Don’t forget to sign up at BikeHUB.

Author: Adrienne Coling

A ride-along with Transit Security: Training for Bike Patrol

Jessica goes to Bike Patrol training

Jessica goes to Bike Patrol training

Transit Security is going to be donning some new wheels this summer.

No, not new patrol cars but bikes!

Six volunteers from the Transit Security team signed up and suited up to be a part of the project.

Jessica Hewitt from Coast Mountain Bus Company was able to literally ride along during their first day of training.

She was kind enough to tell the Buzzer all about it so we can all be in-the-know!

Read on for the inside scoop from Jessica and meet two members of the Bike Patrol team.

Today marks the launch of Transit Security’s new Bike Patrol trial in downtown Vancouver. Recently, I had the opportunity to experience what Bike Patrol training was all about as I headed out for a full day’s worth of in-class instruction and cycling drills.

As a recreational cyclist and a triathlon enthusiast, I jumped at the chance, but knew I’d be far from qualified to be riding around Vancouver’s downtown core. I sat in on the first day of intensive training, but staffers still had three more days left, including a night ride in downtown Vancouver and a final exam before each of the six Transit Security members were CAN-bike certified.

The four days of training covered everything from traffic skills, bike maintenance and hours on the saddle riding through pylons, jumping curbs, signalling, gearing and so much more!

Meet Transit Security Bike Patrol members, Jessica and Dave

For the Bike Patrol, it’s not just about learning the rules of the road. Employees have to work in hectic conditions with cars, foot traffic and other cyclists. General Security Patrol officers Jessica Stennes and Dave Partridge both volunteered to be part of the new Bike Patrol.

“It’s a great opportunity to get outside and be active, while working with employees and customers first hand,” said Jessica. “A lot of what we do involves working with the public and getting them where they need to go.”

For Dave, he’s no rookie when it comes to cycling. An avid road cyclist and mountain biker, he often hits the trails in Whistler and had no trouble riding through the pylon courses in training on the first day.

“Bike Patrol provides the operators and the public with another level of safety and customer service on the transit system,” said Dave. “I’ll be able to respond to situations efficiently in the downtown area while doing something I love.”

Having a more mobile security team will provide an opportunity to go places where security can be restricted by being in a car. This means they can work more closely with the 43 bus routes that travel through the downtown core, attend to the SeaBus and engage in proactive security activities. They aim to make our employees and customers more safe and secure. They’ll also act as an additional resource to answer customer questions during the busy summer tourist season.

As for me, I enjoyed brushing up on my bike skills and learning just what it takes to be part of Bike Patrol for a day. It’s a big job to ride amongst traffic, know all the ways to get around the downtown core, and be first responders to transit incidents. And, that’s only a small part of what Transit Security deals with on a daily basis.

Be on the lookout for Jessica and Dave and other Bike Patrol members in downtown Vancouver this summer.

Things to know:

  • All six bikes were borrowed from Transit Police and were fitted to each rider.
  • Bikes will be stored at Waterfront Station and each member of patrol will meet at Waterfront before each shift.
  • No fair-weather riders! Bike Patrol will run rain or shine!

Thanks for riding along and filling us in, Jessica!

You can see the team in training, in uniform AND being a first responder on their very first day at a fire in New Westminster in the gallery below.

Keep your eyes peeled (they’re hard to miss with all that neon yellow!) for the team out on the streets, around buses and the SeaBus in downtown Vancouver this summer.

 

Bike to Work Week is May 25-31!

Grab your helmet and your wheels and let's ride!

Grab your helmet and your wheels and let’s ride!

For some, the idea of biking to work is attractive but also a bit intimidating. What’s the best route, what to wear… and who else will join me?

That’s why there’s Bike to Work Week each spring and fall! It’s the perfect opportunity to try out cycle commuting in a fun, friendly and rewarding way.

This spring Bike to Work Week is May 25-31 and registration is free at BikeHUB.ca.

When you create your account and log your bike trips, you become eligible to win over $15,000 in amazing prizes, including a trip for 2 to Europe! The more you bike, the greater your chances of winning.

To cheer you on and help you out along the way, TravelSmart and HUB are sponsoring over 50 celebration stations across Metro Vancouver, where you can load up on free coffee, snacks, maps, bike service, and encouragement!

You can register for Bike to Work Week on your own but it’s even more fun with a team of coworkers! Get together with some of your colleagues and register as a team for a chance to win extra prizes.

HUB provides tons of resources to help promote Bike to Work Week at your workplace.

Use the TravelSmart map to find bike routes around your home and workplace.

Keep in mind that you don’t have to bike the whole way and you don’t have to bike every day. The important thing is to get your body moving and have fun!

Don’t forget to stop by the FREE Bike to Work Week Wrap-Up Party and BBQ at Creekside Park on Friday, May 29th from 4pm-7pm.

Visit TravelSmart and BikeHUB to learn more about the health benefits of cycling and for tips on getting started.
Remember – whatever the weather, ACTIVE is better!

Author: Adrienne Coling

BC Parkway – Find your way with new wayfinding signs!

The new look to wayfinding signs along the BC Parkway

The new look to wayfinding signs along the BC Parkway

See what I did there? So clever!

Old BC parkway wayfinding sign

One of the old BC Parkway signs

If you are curious as to what wayfinding actually is, well, so was I before I started at TransLink!

The basic process of wayfinding involves four steps: orientation, route decision, route monitoring and destination recognition.

It’s essentially a decision making process related to navigation. The decisions we make are influenced by what we sense, our experience and the information we can obtain. Like signage and maps.

If you’ve been a part of the region for more than a few years, you may have noticed some of these sign changes around the transit system.

TransLink is continually implementing wayfinding enhancements as part of existing capital projects, routine maintenance or as specific opportunities arise.

Speaking of opportunities, the BC Parkway is one!

The BC Parkway is a 26-kilometre, multi-use path that connects Surrey City Centre, New Westminster, South Burnaby and Vancouver.

178  new signs are currently being installed along this path. These signs are designed to help everyone better understand the route.

History lesson time!

The BC Parkway was introduced just ahead of the Expo ’86 celebrations.

A new sign out on the BC Parkway

A new sign out on the BC Parkway

The creation and maintenance was (and still is) a partnership between BC Transit (now TransLink) and the municipalities along the route.

TransLink is upgrading BC Parkway as we speak!

This includes some renovation and maintenance work like lighting, crossing safety improvements and accessibility improvements in different areas along the route.

Here are a few of the changes:

  • Realignment of the BC Parkway, away from darker areas and bushes and closer to the road at Nanaimo Station, and along Slocan and Rupert streets.
  • New lighting on parts of the parkway in Vancouver, New Westminster and Surrey for increased visibility for BC Parkway users.
  • A new designated route at Nanaimo and Patterson stations to separate cyclists from vehicles and pedestrians.
  • Widened and paved paths with new ramps replacing steps at Slocan and Rupert streets. This improves accessibility for parents with strollers, people in wheelchairs/scooters and cyclists.

Just because I love old flyers and the like, check out an excerpt from the brochure that was distributed in the region at the time with a shot of the very first signs on the path.

BC Parkway brochure

 

 

 

 

 

 

 

 

 

Be sure to take a look at our guidelines for bicycle wayfinding to stay up to date on our regional cycling strategy and keep your eyes peeled for the new signs as you’re cruising on your bike!

Author: Adrienne Coling

Fall Bike to Work Week is Oct 27 to Nov 2, 2014!

Bike to Work Week is Oct 27 to Nov 2!

Bike to Work Week is Oct 27 to Nov 2!

Join thousands around Metro Vancouver and bike to work this fall! Bike to Work Week encourages both new and experienced riders to try cycling as part of their daily commute.

Cycling can be the fastest way of getting around, especially in more urban areas of Metro Vancouver. It’s also one of the healthiest and most enjoyable ways to travel.

HUB will be setting up over 30 celebration stations across the city offering free bike repairs, coffee, snacks and prize draws! Register and track your commute at bikehub.ca and be eligible to win prizes.

Each day that you log a trip you’ll be entered to win a new bike and you’ll help your organization win an organizational award.

And as always, our friends at TravelSmart will join in the fun and help out at the Celebration Station at King George Station on October 30. Swing by and visit their booth, and perhaps pick up some great bike goodies to take home!

First timer?

Planning to hit the road with your two-wheeler for the first time? It can be a little daunting, but we’re here to give you a few tips on how you can get to work safely, on time and ready for work!

  • Plan your route. Check out TransLink’s cycling maps, plan your trip using cyclevancouver.ubc.ca, or login and create maps of the routes you plan to take on HUB’s website.
  • Park your bike. Find out where at your destination or workplace you can lock your bicycle.
  • Be prepared. Dress accordingly, have a spare tube, pump, and tools, and plan ahead for showers, extra clothes, or extra time for a leisurely ride.
  • Ride safe. Wear a helmet and always follow the rules of the road.

Let’s reach back into the Buzzer blog archives and grab some of our existing pointers for biking to work too!

Do you plan to bike to work during Bike to Work Week or are you always biking? Let us know in the comments section below, tweeting us at @TheBuzzer, or emailing us at thebuzzer@translink.ca!

Author: Allen Tung

Psst….psst…do you use the BC Parkway?

BC PArkway

Accessibility and safety improvements are coming to the BC Parkway.

 

I’ve got good news if you cycle or walk along this 26-kilometre, multi-use path. We are making safety and accessibility improvements along the BC Parkway which connects Surrey, New Westminster, South Burnaby and Vancouver.

These improvements include:

  • Realignment of the BC Parkway, away from darker areas and bushes and closer to the road at Nanaimo Station, and along Slocan and Rupert streets.
  • New lighting on parts of the parkway in Vancouver, New Westminster and Surrey for increased visibility for BC Parkway users.
  • A new designated route at Nanaimo and Patterson SkyTrain stations to separate cyclists from vehicles and pedestrians.
  • Widened and paved paths, with new ramps replacing steps at Slocan and Rupert Streets. This improves accessibility for parents with strollers, people in wheelchairs and scooters, and cyclists.

Minor detours will be in place at specific sections of the BC Parkway during construction. Cyclists should watch for signs along the corridor.

For more details on the BC Parkway, check out our previous posts here and here or visit our website.

Author: Angela Salehi

New cycling infrastructure opens at Main Street-Science World Station

1406307

Check out the inside of the Secure Bike Parking area!

Are you one of the many cyclists in Metro Vancouver that’s participating in Bike to Work Week? Then read on because we’ve got some exciting news for you.

The brand new Secure Bike Parking area at Main Street-Science World has opened, and we’re very excited to introduce this new cycling infrastructure to the system!

Wondering what a Secure Bike Parking area really is? Well, it’s an indoor facility at Main Street-Science World Station where registered customers can store their bikes for the day and connect directly to SkyTrain. The facility has over 80 racks, increasing bike storage four times more than the lockers that were there before.

Parking your bike in the Secure Bike Parking area costs just $1/day up to a maximum of $8/month. After parking your bike eight days in a single calendar month, you won’t be charged again until the following month. The more you ride your bike, the more you save!

To use the Secure Bike Parking area at Main Street-Science World Station, all you need to do is register for an account! Registration officially launched today and there are limited spaces, so don’t put it off.

How do I register?

Registering for an account is quick and easy. Call C-Media at 604-924-1076 and provide your account information and initial payment. Your access card will be mailed to you within five business days, then all you need to do is bring your card, bike and lock to Main Street-Science World Station and you’re ready to go! Online registration will be available very soon.

Like the sounds of this new facility, but don’t use Main Street-Science World Station very much? We’ll open additional facilities in the coming years as we replace bike lockers at some of our busiest locations – a Secure Bike Parking area could be coming to a neighbourhood near you!

To learn more about Secure Bike Parking areas, visit www.translink.ca/bikeparking

Author: Jennifer Morland