Given significant ridership declines on transit due to social distancing measures in Metro Vancouver, TransLink will be making minor service reductions to SeaBus, bus, and SkyTrain services.
SeaBus will transition to sailings every 15-minutes during weekday rush hours, instead of every 10-minutes.
Bus routes which have excess capacity, including those with empty buses, will have some frequencies reduced.
Expo and Millennium Lines will see slight frequency reductions, with first and last train schedules remaining in place.
Passenger levels will be carefully monitored in order to balance lower ridership with the need to maintain social distancing. Customers should check Trip Planner or Transit Alerts before travelling, to ensure their route is not impacted by service reductions.
TransLink has also enhanced social distancing initiatives with the temporary closure of the Customer Service Centre at Stadium-Chinatown Station and the West Coast Express Customer Service Centre at Waterfront Station.
Customers requiring assistance are still able to use any of the below contact details:
Beginning March 20, customers will be asked to board buses using the rear doors only where possible. Given TransLink cannot collect cash fares at the rear doors, we are also suspending fare collection on the bus system.
We are taking this step to allow greater social distancing to protect our Coast Mountain Bus Company operators at this time. Customers requiring mobility assistance can continue to use the front doors if needed. Regular fares still apply on other TransLink modes.
TransLink has also implemented the following changes:
Customers will not be able to use seats close to operators on certain buses.
Accelerating the installation of operator protection barriers on buses.
Customers will not be able to use seats close to crew on SeaBus vessels.
Launching an education campaign promoting hygiene and asking customers to allow extra space for fellow passengers and transit staff.
Increasing cleaning and disinfecting on all modes of transit.
As extraordinary social distancing measures are being put into place across the region, TransLink has also seen a commensurate and significant decline in ridership. This means there are far fewer passengers using the system, which allows for greater social distancing.
We will keep customers up to date using social media channels, TransLink customer information (604.953.3333) and our website.
RapidBus service starts on January 6 in conjunction with our quarterly service changes.
We’re increasing bus service on January 6 to improve bus service frequency and reliability where customers need it most! The significant increases in service will add 65,000 more annual bus service hours to the system, making space for up to 20,000 more people each weekday.
Bus service changes happen every spring, summer, fall, and winter to reflect seasonal changes in demand and to deliver service improvements.
RapidBus service launching on January 6:
R1 King George Blvd (Guildford Exchange/Newton Exchange)
Eight-minute service during peak hours
R3 Lougheed Hwy (Coquitlam Central Station/Haney Place)
10-minute service during peak hours
R4 41st Ave (Joyce Station/UBC)
Three to six-minute service during peak hours
R5 Hastings St (Burrard Station/SFU)
Four to five-minute service during peak hours
Outside of peak hours, all RapidBus routes will have 15-minute service or better from 6 a.m. to midnight, sevendays a week. To make the bus system more efficient, there will also be adjustments to some Metro Vancouver bus routes. Key changes include:
41 Joyce Station/Crown
New terminus at Crown Street, instead of UBC Bus Exchange
15-minute service during service hours every day
43 Joyce Station/UBC
Service replaced by R4 RapidBus
Will run peak hours only
For faster service between Bridgeport and UBC, customers can take the Canada Line and the R4 RapidBus connecting with Oakridge Station
We’re pleased to share BC Rapid Transit Company and CUPE 7000 have reached a negotiated, tentative deal. Please expect delays while BCRTC works towards providing regular schedules on the Expo and Millennium Lines this morning, Dec. 10.
TransLink is informing customers of their options if union job action causes a total Expo and Millennium Line shut down December 10, 11 and 12. Customers should be aware the travel options will not match the level of service these SkyTrain lines provide.
While it will not be possible to replicate Expo and Millennium Line service, TransLink is highlighting options for customers should a full strike occur tomorrow. Most transit service will be operating normally including:
West Coast Express
Coast Mountain Bus
West Vancouver Blue Bus
TransLink has been told that given operational constraints and labour considerations, Coast Mountain Bus Company (CMBC) is not able to increase bus service in response to the planned strike by employees of the BC Rapid Transit Company (BCRTC). CMBC advises that service will be operating as it would on any regular weekday.
Customers should be prepared for heavier passenger volume as people migrate from Expo and Millennium Line to other services. If possible, customers are advised to make other arrangements such as:
Using one of our park and rides to connect to bus service
Free bike valet service at Vancouver Public Library from 7:30 a.m. to 6:00 p.m.
To plan a trip without SkyTrain, both TransLink’s Trip Planner and Google Maps have an option to exclude SkyTrain. Visit translink.ca/stayinformed to learn more about alternative travel options.
BCRTC remains committed to getting a deal done and will continue bargaining until the last moment to avoid disruptive job action for customers. Customers should check the status of service before travelling in the morning in case a deal has been reached.
Three of the more than 4,000 bold and creative ideas submitted as part of Transport 2050: Phase One engagement.
Expanding and improving Metro Vancouver’s transit system is a top priority for residents regardless of whether they drive, cycle, or take transit. That is one of the conclusions of the first phase of engagement with Metro Vancouver residents as part of Transport 2050.
To help develop the next 30-year blueprint, TransLink asked the region to share its priorities, concerns, values, and ideas. Through the first phase of public engagement, TransLink reached 159,000 people and received a record-breaking 31,682 responses through its survey. Respondents also submitted over 4,000 ideas for the future of transportation.Read more »
TransLink has opened a new round of public engagement on the proposed Surrey Langley SkyTrain project, and rapid transit on 104 Avenue and King George Boulevard.
Following direction from the Mayors’ Council on Regional Transportation in July, TransLink is moving forward with project development on the proposed Surrey Langley SkyTrain. While current available funding would enable an extension to 166 St in Fleetwood, subject to business case approval by senior governments, TransLink has been tasked with planning for the full 16-kilometre line to 203 St in Langley City Centre. Read more »
TransLink is inviting customers and neighbours to have their say on two proposed new bus routes serving North Vancouver, Vancouver and Burnaby. During this round of engagement, customers are invited to provide their feedback on: Read more »
Compass Cards will soon be used to pay for and unlock travel with TransLink, Modo, Evo, and Mobi by Shaw Go, as part of a limited pilot program launching today. The Shared Mobility Pilot Program will see select Vancouver-based employers provide their employees with co-branded Compass Cards for use on trips with any of the four transportation providers.
“The Shared Mobility Pilot Program is ultimately about providing more choices and more convenience for customers,” says Kevin Desmond, TransLink’s CEO.
“Those participating can take transit on their morning commute, cycle to meeting locations throughout the day, and unlock carshare services for the journey back home. These individual trips will now all be possible with one easy and seamless payment method.” Read more »