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Translink Buzzer Blog

Category: Service Optimization

The sun is shining and summer service changes are in the air!

june_svc_change_buzzer

Are you ready for the summer? TransLink’s transit services are changing to get more people to more places during these beautiful summer months!

Beginning June 22, you can expect increased trips heading out to Seaside and Buntzen Lake and fewer trips to post-secondary schools. There are also NEW trips during peak hours on some popular routes!

Services changes can be found on our website.

Even if you don’t see your route listed, service changes can affect many routes, so use TransLink’s trip planner to double check if your route has changed.

Take a look at some of the highlights of these service changes:

  • Increased connections for customers travelling between Carvolth Exchange in Langley and Lougheed Town Centre Station. The 555 will now end at Lougheed Station and directly link customers to a regional city centre with connections to key destinations. Late evening service is also being added on this route.
  • Extended route on the 395, which provides customers with more travel options between King George Station and Langley Centre.
  • More frequent trips to Stanley Park, Lynn Canyon Park, Buntzen Lake and White Rock Beach.
  • Late-night service increases between downtown Vancouver and SFU.
  • NEW trips on the 100 and 335 to reduce overcrowding just before/after peak periods. These are made possible by shifting resources from routes that currently have low customer demand.

Learn about all the travel choices in your community by visiting TransLink’s TravelSmart program for information, resources and tips.

How else can you stay in touch? Sign up for Transit Alerts at translink.ca/alerts, visit translink.ca, follow @TransLink or call Customer Service at 604.953.3333.

Author: Adrienne Coling

April showers bring… spring service changes!

april_svc_change_fbWarming up to weekend getaways and fun around town? TransLink’s transit services are changing to get more people to more places!

Beginning April 13, you can expect increased trips heading out to White Pine Beach, SeaBus and Tsawwassen Ferry, and fewer trips to post-secondary schools. There are also NEW trips during peak hours on some popular routes!

Services changes can be found on our website. Even if you don’t see your route listed, service changes can affect many routes, so use TransLink’s trip planner to double check if your route has changed.

Highlights

  • Increased midday service to UBC on the 49. All trips will now travel all the way to and from UBC.
  • NEW trips on the 640 during PM peak period service to better serve Delta’s Tilbury Business Park community.
  • Marine Drive Station bus loop is back in service, returning the 3, 10 and 17 to their regular routes and providing direct connection to the Canada Line.
  • Seasonal service on the 150 to White Pine Beach from May 2 to Labour Day.
  • Increased service on SeaBus, with trips every 15 minutes on Sundays and holidays, and increased trips to two each hour, on the 620 to Tsawwassen Ferry.
  • NEW trips on the 351, 402 and 410 to reduce overcrowding during peak periods. These are made possible by shifting resources from routes that currently have low customer demand.

Learn about all the travel choices in your community by visiting TransLink’s TravelSmart program for information, resources and tips.

How else can you stay in touch? Sign up for Transit Alerts at translink.ca/alerts, visit translink.ca, follow @TransLink or call Customer Service at 604.953.3333.

Author: Adrienne Coling

Come find a snowman and celebrate winter service changes 2014

Find the Snowman for the chance to win 1 of 3 great prizes!

Find the Snowman for the chance to win 1 of 3 great prizes!

Swapping out your sunglasses for a scarf and mittens? TransLink’s transit services are making some changes too!

Beginning December 15, you can expect new travel options, increased trips and service to better match customer demand. Translation…there are 10 NEW stops and improved service on 8 routes this winter!

Service changes can affect many routes, so “know before you go” and use TransLink’s trip planner to check if your route’s changed.

Highlights

  • NEW trips on the 49, 410, 555 and C28 to reduce overcrowding. This is made possible by shifting service hours from routes with low customer demand.
  • Bigger vehicles on the 188 and C98 serve more customers; conventional buses replace community shuttles on these growing routes.
  • 10 NEW stops for the 116 to better serve Burnaby’s growing Big Bend industrial area.
  • The 404 now ends at Riverport Recreation Complex; passengers travelling to or from the Ladner Exchange can access multiple travel options for various destinations.

Buzzer readers, to help thaw the winter chill, we are hosting a contest with three transit prizes (make sure to check out the terms and conditions)! Visit our Facebook page weekday mornings, from December 1 until December 22, every day after 9 am for a clue to where the Snowman icon is hiding on the service changes page. Once you solve the clue, click on the Snowman to enter the contest. Happy Snowman spotting!

Learn about all the travel choices in your community by visiting TransLink’s TravelSmart program for information, resources and tips.

How else can you stay in touch? Sign up for Transit Alerts at translink.ca/alerts, visit translink.ca, follow @TransLink or call Customer Service at 604.953.3333.

Author: Angela Salehi

What is next for the Downtown Bus Service Review?

 

DBRS Phases Diagram

The Downtown Bus Service Review began in summer 2013 and is just wrapping up Phase 2.

 

Hi Buzzer readers – a big thank you to everyone who participated in Phase 2 of the Downtown Bus Service Review! More than 300 of you attended the open houses in April and provided us with close to 1,000 completed questionnaires in-person and online.

The upside of receiving such great input is that we heard about issues and opportunities that are so important to the community. The other side of the coin is that with all these new ideas to consider and reasons to reanalyze some options, the team needs to take more time to provide recommendations.

More time? Yep more time. We are working closely with our partners at the City of Vancouver and really appreciate your continued enthusiasm for this project.

While we continue our technical work to identify the best possible solutions to the issues raised during consultation, we want to share what we heard with you. See the Consultation Summary for more details.

Stay tuned for Phase 3 — where we’ll present the final results of the review.

For anyone who missed our earlier posts on this process, more details can be found here and here.

Author: Angela Salehi

Service Optimization – 2014 Report is now available

2014 Service Optimization

The report is now available online!

Hey Buzzer readers, are you on transit right now? As you travel to your destination or think about travelling to your destination, ponder this: How can transit service continue to improve and better meet customer demand with the resources available?

Many transit authorities across North America, including Toronto, San FranciscoMemphis, and Nashville, are exploring ways to answer this challenge. Here at home, we continue to explore innovative ways to provide more service with the available resources. Since 2010, service optimization has played an important role in increasing the productivity of TransLink’s existing bus network. To date, more than 292,000 hours, or 6 per cent of total bus service hours in the region have been reallocated.

Back in February we told you about changes being proposed for routes in Burnaby, Delta, North Vancouver and Richmond as part of the 2014 Service Optimization Program. We listened and gathered your input on six proposed changes.  Based on your feedback and further technical analysis, TransLink will proceed with changes to the C15, C96, 116, 404 and 606/608 routes. TransLink will defer implementation of the proposed changes to the 49 while we continue to study alternative designs to better meet community needs.

The full report is now available.

 

Thank you again, to everyone who participated!

Author: Angela Salehi

Phase 2 of the Downtown Bus Service Review begins April 2

 

Downtown Bus Servivce Review

Join us at one of four open houses or complete the online questionnaire.

 

Since our last Buzzer post on the Review,  TransLink and City staff have worked together to develop and evaluate dozens of route alternatives that respond to the themes identified in Phase 1 and take into account the road closures being considered by the City of Vancouver that could affect which streets are available for transit use. Now we want to share the most promising design concepts and get your feedback!

To refresh your memory, our goal is to establish a shared vision for the future of the downtown local bus network. We asked for your input and heard a lot about how getting around downtown by bus could be improved. Service frequency, consistent and reliable routes, access to rapid-transit, and connections between downtown neighbourhoods were identified as four of the top ten themes.

Have your say and get involved!

Attend an open house or fill out the online questionnaire by April 21, 2014. Open Houses are taking place on:

  • Saturday, April 5 – 11 am to 2 pm – West End Community Centre
  • Wednesday, April 9 – 3 pm to 6 pm – Woodward’s Atrium
  • Thursday, April 10 – 3 pm to 6 pm – Roundhouse Community Centre – Great Hall
  • Saturday, April 12 – 11 am to 2 pm – Vancouver Public Library Central Branch – Atrium

All materials presented at the open houses are available on the TransLink website.

Author: Angela Salehi

Spring service changes begin April 14

April Service Changes

Check out our Facebook page each weekday morning for a clue.

 

Psst…Buzzer readers, it’s time to get your umbrella and sunglasses and check your route on TransLink’s trip planner. Spring service changes come into effect on April 14Watch for the bunny on the service changes page and enter to win a HUGE chocolate bunny! What is this, a contest? You got it.

Visit our Facebook page each weekday morning after 8 am for a clue to where the image of the Bunny is hiding on our service changes page. Once you find the bunny, click the image to enter the contest.* Use the #TLbunny hashtag on Twitter or Facebook to let us know what you think about the changes or the contest!

Service change highlights:

  • New 96 B-Line stops at 104th Ave and 140th Street, and at King George Boulevard and 80th Ave.
  • Three new trips traveling from Upper Lonsdale to the Lonsdale Quay have been added, increasing service frequency for the 230 to every 15 minutes.
  • Changes to the C41 improves peak periods connections to the West Coast Express at the Pitt Meadows and Maple Meadows stations.

Seasonal enhancements include:

  • Weekend/holiday SeaBus service increases to every 15 minutes;
  • Two 620 trips each hour, up from one per hour, coinciding with summer ferry service; and
  • Summer-only services like the 150 White Pine Beach and C26 Buntzen Lake.
  • The 9,25,28,41,43,44,84,125,130,143,145, routes, serving post-secondary schools, are modified until September.

For more information, check out the upcoming print Buzzer, tweet @translink or call 604-953-3333. Check your route before you go!

Find the Bunny Contest Terms and Conditions

Author: Angela Salehi