Translink Buzzer Blog

Category: TravelSmart

TransLink’s I Love Transit Week is now award winning!

The TransLink Social Media Team and their APTA AdWheel Award!

The TransLink Social Media Team and their APTA AdWheel Award!

We have some exciting news to share with our Buzzer blog readers and everyone who has been part of I Love Transit Week since it’s inception in 2009—it’s now award winning!

The 2017 edition of I Love Transit Week, our week-long celebration of all things public transit, won a First Place Award in the 2018 American Pubic Transportation Assocation (APTA) AdWheel Awards for Best Marketing and Communications Educational Effort (Special Event).

Steve Vanagas, TransLink's vice-president of customer communications and public affairs, accepted the award for TransLink at APTA’s 2018 Marketing & Communications Workshop in San Francisco earlier this week with JC Vannatta, Chair, APTA Marketing & Communications Committee.

Steve Vanagas, TransLink’s vice-president of customer communications and public affairs, accepted the award for TransLink at APTA’s 2018 Marketing & Communications Workshop in San Francisco earlier this week with JC Vannatta, Chair, APTA Marketing & Communications Committee.

The annual AdWheel Awards, arguably the most prestigious marketing and communications award program in public transportation, recognizes the outstanding efforts of APTA members. TransLink competed among “public transportation systems with more than 20 million annual passenger trips,” which means we were up against some of the largest public transit systems in North America!

The 2017 I Love Transit campaign, while still celebrating our love of transit, expanded to included a week of free transit on bus for kids. This year’s focus was to get youth excited to use transit, and enhance their positive perceptions and understanding of public transit.

Throughout the entire week, Oct. 2–6, K-12 students rode the bus for free and teachers were challenged to unleash their inner explorer and take learning beyond the classroom through field trips on transit. As well, two new contests were launched where classes could win DayPasses for field trips or a behind-the-scenes “I Love Transit Camp” field trip to TransLink’s operating facilities. We also added theme for the first time, Beyond—the future of transit in Metro Vancouver. 

This is TransLink’s fourth AdWheel Award recognizing our social media initiatives, previously snagging three awards in 2012 for best social networking (Pet Peeves campaign, best blog (The Buzzer) and best Twitter account (@TransLink). The Pet Peeves campaign also won a prestigious Gold Quill Award of Excellence from the International Association of Business Communicators. Last year, TransLink won an AdWheel for its Evergreen Means Go campaign.

Putting I Love Transit together couldn’t have been done without the huge contributions of our larger TransLink Customer Communications and Public Affairs team…especially our good pals in TravelSmart! We’d also like to congratulate our colleagues from across North America on their APTAwins!

We’re starting to plan for I Love Transit 2018, so stay tuned for what we have in store!

11 ways walking can make your life better

TravelSmart

Some I Love Transit campers...walking!

Some I Love Transit campers…walking!

Our good friends at TravelSmart, the group within TransLink that helps Metro Vancouverites make better travel choices by offering tips and tools on cycling, walking, carpooling and taking transit across Metro Vancouver, have some great knowledge to share with all of us. Here are 11 reasons walking rocks and makes life better!

1. Develop the memory of an elephant: Studies have shown, particularly for senior citizens, that walking improves memory skills as well as concentration and abstract reasoning.

2. Mr. Einstein, I presume: Walking improves concentration and abstract reasoning and increased cognitive functioning.

3. Reduce risk of stroke: cut that by 57% just by walking 20 minutes a day.

4. Get heart healthy: a study of women showed that those who walked three hours or more per week reduced risk of a coronary event by 35%

5. Getting in shape: walking helps to keep you fit and supplies you with some wonderful endorphins

6. Feeling good: a recent study found that after 12 weeks, the further a woman walked, the better she feels about her appearance.

7. C’mon get happy: Just 30 minutes, three to five times per week for 12 weeks reduced symptoms of depression by 47%.

8. Lowered risk of diabetes: reduce risk of type 2 diabetes in high-risk individuals.

9. Lowered risk of cancer: 30 minutes daily reduce risk of colon cancer by up to 50%, as well as decreasing lung, breast and prostate cancers.

10. Nice bones: postmenopausal women who walk about a mile a day have better whole-bone density.

11. Live long and walk: 30 minutes of walking a day adds 1.3 healthy years.

TravelSmart to the BMO Vancouver Marathon!

On your mark. Get set. GO!

On your mark. Get set. GO!

Where can you find 31,000 litres of water, 13,000 bananas, over 90,000 spectators and 4,000 volunteers?

At the 45th annual BMO Vancouver Marathon and it’s happening this Sunday!

Runners from around the world will lace up and descend on our fair region on May 1 for this award-winning race.

Not up for the 42 kilometre trek? Not to worry!

There are races for everyone! You can participate in the marquee marathon, a fast half marathon, a relay, an 8 km run, a kids run or a 2.5 km walk.

The big news on the transit front is that the Vancouver International Marathon Society is offering free, single-use Compass Tickets to all runners.

There will also be free TravelSmart Bus Shuttles available in five locations for registered Marathon and Half Marathon runners.

You can find more information and register for the shuttle here.

Canada Line is one of the most convenient ways to get to the race with peak service levels in effect until 8:15am — meaning trains will be running every 6-7 minutes.

Remember! Different races have different starting points and times.

Check out this handy-dandy chart to help you get to the starting line!

Let transit help you get to the starting line

Let transit help you get to the starting line

*Relay Exchange Zones are located near Imperial Drive and W 16th, NW Marine and 4th Ave, plus Chestnut and Cornwall.

Get those pompoms and bullhorns out because the day isn’t just for the runners!

If you come out and cheer for the thousands of runners as they race toward the downtown Finish Line Street Festival, YOU could win prizes!

Know before you go!

The following bus routes will be modified at certain times during the day to accommodate the marathon: 2, 9, 15, 17, 19, 22, 25, 33, 41, 49, 99, 160, 210, 211, 240, 246, C18, C19, C20, C21, and C23.

SkyTrain and SeaBus will operate regular Sunday service; there is no Sunday service on the West Coast Express.

More race details as well as road closure information can be found online at bmovanmarathon.ca/travelsmart.
For transit information and detours, visit translink.ca/alerts.

Author: Adrienne Coling

TravelSmart to the FIFA Women’s World Cup

Shuéme is hoping on the system to get to the games!

FIFA mascot, Shuéme is hoping on the system to get to the games!

The moment Vancouver soccer fans have been waiting for is nearly upon us – the FIFA Women’s World Cup is coming to BC Place!!

From June 8 to July 5, 2015 Vancouver will host six soccer matches plus the World Final Game.

Hosting the world’s best female soccer players is an honour that will inspire us all, but especially women and girls who love the sport.

The FIFA matches will bring thousands of additional people to the downtown core, so now is a great time to start thinking about the most TravelSmart mode of transportation to avoid heavy traffic and parking stress.

FIFA matches will take place at BC Place Stadium located at 777 Pacific Blvd. BC Place is easily accessible by SkyTrain, SeaBus, Bus and the Seaside Bike Route.

You have lots of alternatives, so consider leaving your car at home. Here are a few ideas to get you started:

Planning your Trip

You can plan your route online on our trip planner by simply typing in your starting location and final destination. You can also get real-time Next Bus information on your mobile device.

Public Transportation

TransLink’s integrated system of buses, commuter rail, SeaBus, and SkyTrain will get you to the game for a fraction of the cost of driving and parking.

If you take SkyTrain just hop off at Stadium-Chinatown Station and walk South along Expo Boulevard to BC Place.

Park & Ride Lots

Save big bucks on parking by leaving your car at one of TransLink’s Park and Ride facilities available at many transit hubs.

Simply park your car, hop on bus or SkyTrain and relax while we whisk you off to the Game.

Carpooling

Save gas and money by carpooling! Don’t have a carpool buddy yet? Or maybe you want to fill that extra seat in your car? Connect with carpoolers along your route at ride-share.com.

Walk or Bike

Why not build some exercise into your FIFA experience? Walking and biking is a great way to arrive energized and to get home quickly.

Take the Seaside Bicycle Route and enjoy stunning views of False Creek on your journey – and yes it’s family-friendly!

Free Bike Valet service will be available at all matches. You can also lock your bike securely at the Main Street Bike Parkade and then ride the SkyTrain the rest of the way.

For more great tips and tricks for driving less and moving your body more, be sure to check out the TravelSmart homepage.

Author: Adrienne Coling

Congratulations to the Graduating Class of 2015!

Let GradPass take you there!

Let GradPass take you there!

Every graduating Grade 12 student attending school in the TransLink transportation service region is eligible for a GradPass.

This means you can enjoy two free days of unlimited travel including bus, SkyTrain, SeaBus and West Coast Express!

That’s right, FREE!!!

Here’s how to use it:

Grab your pass from your school, either through your homeroom or the principal’s office.

When you get your GradPass, sign the back of it right away because you are the only person eligible to use it.

You validate your pass by scratching off the grey panels for the day and month of travel before you board.

The pass must be used with your student GoCard.

Keep in mind that your GradPass is valid for any two days (non-consecutive) between May 15 and June 30, 2015.

Do your part, TravelSmart!

Choose active and sustainable modes of transportation like walking, biking and transit.
By traveling smart you’ll save money and help our environment.
Check us out at TravelSmart.ca, on Facebook and Twitter

Author: Adrienne Coling

Getting to the 2015 BMO Marathon start line

Starting line

BMO Marathon starting line 2014

How are you getting to the starting line on Sunday?

Whether you are planning to run or cheer on the sidelines, make sure you TravelSmart to the race!

The race begins is in Queen Elizabeth Park and you can get there via the Canada Line Oakridge/41st Station.

Here are some helpful hints for race day:

Canada Line

The first train from Waterfront Station is at 4:48 a.m. and from Richmond Brighouse at 5:02 a.m., and extra trains will be in service until 8:00 a.m.

Portable fare boxes will be set up at Waterfront, Vancouver City-Centre and Yaletown-Roundhouse Canada Line stations.

Bus

CMBC will provide regular Sunday service and will modify several bus routes at certain times during the day to accommodate the marathon.

Shuttle Bus

Runners who pre-booked a seat on special shuttles to the start line can check departure details on the BMO Vancouver Marathon website.

The early-morning shuttle service leaves from Lougheed Town Centre, Scott Road Station, Lonsdale Quay, Brentwood Mall and Patterson Station.

Cyclists

TransLink’s TravelSmart is sponsoring BEST’s Bicycle Valet, which will offer secure temporary bike storage for up to 120 bikes, free of charge.

The valet will be open from 6 a.m. until 5 p.m. on Bute Street, between Hastings and Cordova so you can park your bike downtown and take the Canada Line to the race.

Good to Know

SkyTrain’s Expo and Millennium Lines, West Vancouver Blue Bus and SeaBus will operate their regular Sunday service. There is no Sunday service on the West Coast Express.

Know before you go! Check our Trip Planner to map out your route.
Sign up for Transit Alerts, follow us on Twitter (@TransLink) or call Customer Service at 604-953-3333.

Author: Adrienne Coling

Festivals and Races and Fireworks Oh My!

Summer photo

TransLink helps you get where you need to go this summer!

 

To help you get where you need to go this summer, TransLink will adjust services around some events to make your travel more comfortable and convenient. To stay abreast of any detours or service changes related to events around the region, check out the alerts or special events pages.

 

Upcoming events include, but are not limited to:

July 8: UBC Grand Prix

July 9: Gastown Grand Prix

July 10: Giro Di Burnaby Race

July 12: Khatsahlano Music Festival

July 12 to 13: Caribbean Festival – Maple Ridge

July 26 to 27: Caribbean Days – North Shore

July 26, July 30 and August 2: Celebration of Light

August 3: Sunset Beach Festival & Market and Pride Parade

August 16 to September 1: A special shuttle service operates during the Fair at the PNE, 7 days a week.

 

TravelSmart continues to sponsor BEST’s Bicycle Valet, which offers cyclists free and secure temporary bike storage. If you plan on enjoying any of the festivities listed above, check BEST’s calendar of events to see if there is a bike valet that can serve you.

 

For transit service information on the go, sign up for Transit Alerts, visit our mobile page, follow @TransLink or call Customer Service at 604-953-3333.

Author: Angela Salehi

Service Optimization – 2014 Report is now available

2014 Service Optimization

The report is now available online!

Hey Buzzer readers, are you on transit right now? As you travel to your destination or think about travelling to your destination, ponder this: How can transit service continue to improve and better meet customer demand with the resources available?

Many transit authorities across North America, including Toronto, San FranciscoMemphis, and Nashville, are exploring ways to answer this challenge. Here at home, we continue to explore innovative ways to provide more service with the available resources. Since 2010, service optimization has played an important role in increasing the productivity of TransLink’s existing bus network. To date, more than 292,000 hours, or 6 per cent of total bus service hours in the region have been reallocated.

Back in February we told you about changes being proposed for routes in Burnaby, Delta, North Vancouver and Richmond as part of the 2014 Service Optimization Program. We listened and gathered your input on six proposed changes.  Based on your feedback and further technical analysis, TransLink will proceed with changes to the C15, C96, 116, 404 and 606/608 routes. TransLink will defer implementation of the proposed changes to the 49 while we continue to study alternative designs to better meet community needs.

The full report is now available.

 

Thank you again, to everyone who participated!

Author: Angela Salehi

Spring service changes begin April 14

April Service Changes

Check out our Facebook page each weekday morning for a clue.

 

Psst…Buzzer readers, it’s time to get your umbrella and sunglasses and check your route on TransLink’s trip planner. Spring service changes come into effect on April 14Watch for the bunny on the service changes page and enter to win a HUGE chocolate bunny! What is this, a contest? You got it.

Visit our Facebook page each weekday morning after 8 am for a clue to where the image of the Bunny is hiding on our service changes page. Once you find the bunny, click the image to enter the contest.* Use the #TLbunny hashtag on Twitter or Facebook to let us know what you think about the changes or the contest!

Service change highlights:

  • New 96 B-Line stops at 104th Ave and 140th Street, and at King George Boulevard and 80th Ave.
  • Three new trips traveling from Upper Lonsdale to the Lonsdale Quay have been added, increasing service frequency for the 230 to every 15 minutes.
  • Changes to the C41 improves peak periods connections to the West Coast Express at the Pitt Meadows and Maple Meadows stations.

Seasonal enhancements include:

  • Weekend/holiday SeaBus service increases to every 15 minutes;
  • Two 620 trips each hour, up from one per hour, coinciding with summer ferry service; and
  • Summer-only services like the 150 White Pine Beach and C26 Buntzen Lake.
  • The 9,25,28,41,43,44,84,125,130,143,145, routes, serving post-secondary schools, are modified until September.

For more information, check out the upcoming print Buzzer, tweet @translink or call 604-953-3333. Check your route before you go!

Find the Bunny Contest Terms and Conditions

Author: Angela Salehi

Bus service improvements coming to West Vancouver on April 5

West Vancouver Blue Bus

West Vancouver service changes come into effect on April 5!

Hey Buzzer readers – do you remember when we told you about the North Shore Area Transit Plan in a post back in 2012?

To refresh your memory, public consultation began in the fall of 2010 and concluded in the summer of 2012. The upcoming changes respond to what we heard from more than 2,500 North Shore residents and stakeholders during the North Shore Area Transit Plan public consultation process.

Drum roll please….on Saturday, April 5, TransLink and West Vancouver Transit will implement the following improvements:

250A Dundarave/Vancouver

  • Significant increase in weekday AM and PM peak period service increases to every 7.5 minutes, from Dundarave to Vancouver.
  • Weekday off-peak period and weekends/holiday buses increases to every 10 minutes.

251 Queens and 252 Inglewood

  • The current one-direction service along both routes will be replaced by a two-direction service with 51 new stops long Queens and Inglewood.
  • Service will operate every 30 mins during peak periods and every 60 mins in off-peak periods.
  • Customers who travel to downtown will transfer at Dundarave or Park Royal.

For more details on the consultation process visit the North Shore Area Transit Plan.

Author: Angela Salehi

All aboard the live opera train on the SkyTrain!

Get a little culture on the rail this weekend with the Opera Train!

Get a little culture on the rail this weekend with the Opera Train!

Looking to do something you’ve never done this weekend? How about some live opera on a SkyTrain courtesy of our friends at TravelSmart!

That’s right, starting at Surrey Central SkyTrain station at 11:30 a.m. on Sunday, March 9 (don’t forget to spring forward before you go) live performances will be happening until approximately 12:30 p.m. at all Expo line stations between Surrey Central and Stadium-Chinatown station.

For more info on the schedule and why this is happening in the first place, check out the TravelSmart post!

 

 

New year, new service

Happy January everyone! This week we return to our regular routines, so if you were away last month or just not taking your usual routes, you might want to take a look at the recent service changes made on December 16, 2013.

Four times a year TransLink performs a round of service changes to ensure a reliable, efficient and safe transit service to help you get where you need to go.

All the details can be found on TransLink’s Transit Service Changes page.

hot coffee

Getting back to the grind isn’t so bad

Author: Angela Salehi

2013 Holiday Service Adjustments: New Year’s Eve & New Year’s Day

 

happy-new-year

Wishing all Buzzer readers a safe and happy 2014!

Happy holidays!

We hope you’ve had a chance to relax and spend some time with family and friends, perhaps enjoy a cup of hot chocolate (or two).

As always, rides will be free of charge on New Year’s Eve (Dec 31) from 5:00 pm until 5:00 am on New Year’s Day. All services (Bus, SkyTrain, SeaBus, West Coast Express) on New Year’s Eve will operate a normal weekday schedule with additional trips or extended service.

New Year’s Day (Jan 1) will offer a normal Sunday/holiday schedule for Buses, SeaBus and SkyTrain. The West Coast Express and TrainBus will not be in operation.

Regular services resume on Thursday, January 2, 2014.

Details can be found on the Winter Holiday Service Schedule page. Please see below for some resources to request current updates in regards to transit service conditions:

Author: Angela Chang

2013 Holiday Transit Service: Christmas & Boxing Day

Sparky the Elf and Santa!

Sparky the Elf and Santa!

Hello Buzzer readers!

With the winter holiday season soon approaching, the holiday service schedule will begin on Christmas Eve (Tues, Dec 24).

On Christmas Day (Dec 25), buses, SeaBus, and SkyTrain will be running on Sunday/holiday schedules. Some routes will be adjusted to reflect customer demand. The West Coast Express and TrainBus service will not operate.

Boxing Day (Dec 26) will have an enhanced holiday schedule for buses, SeaBus and SkyTrain, especially on routes to popular shopping destinations!

Services returns to their normal schedules on Friday, December 27.

You can find all the details on the Winter Holiday Service Schedule page. For the very latest news on transit service conditions or for more details, visit or call:

 

Please Note: The Buzzer blog is on holiday until at least Thursday, December 27, 2012. Tina and Stefanie will be checking in, but brand new content (we have scheduled some content over the holidays) won’t be online until the new year.

We wish all of our Buzzer friends a safe and happy holiday season!

Author: Angela Chang

Winter service changes start today!

Take note everyone!

Take note everyone!

The new 188 Port Coquitlam Station/Coquitlam Station provides direct connections between Coquitlam and Port Coquitlam, extending transit service options to community destinations in the growing Burke Mountain area.

TransLink introduces the new 178 Coquitlam Station/Port Moody Station peak-only service to provide a direct connection to/from the West Coast Express commuter rail service. The 159, C28, C29, C30 and C38 routes will also be modified.

There are also changes at the Brentwood Exchange to allow for the redevelopment of Brentwood Town Centre. The 25, 123, 130, 134 and 136 have been relocated to temporary street locations.

For more information, check out the print Buzzer and the full list of Transit Service Changes. Check your route before you go!

Have more questions?? Check out @translink or call 604-953-3333.

Author: Angela Salehi