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Translink Buzzer Blog

Category: You Keep Us Moving

You Keep Us Moving— Cheri

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Cheri is a Jack-of-all-trades in her role as a SkyTrain attendant.

You may have seen her around the system as she’s been with us for the last 17 years!

Her favourite part is that she gets to help people as a navigator, first aid responder, train operator, counsellor and more!

Cheri is proud to be part of one of the most reliable and cost-efficient transit systems on the continent.

She is all about customer service with a smile that makes you want to smile right back!

You keep us moving. Thank you!

Join in the conversation on Twitter, Instagram and Facebook with the hashtag #Transit125 and #YouMoveUs.

Read more at translink.ca/youmoveus.

Author: Laura Tennant

You Keep Us Moving — Bob

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If it involves our bridges, Bob Moore is on the job! As the Bridge Operations Manager he is responsible for making sure TransLink’s bridges are in good repair.

That means the West Coast Express, SkyTrain, cycling and pedestrian facilities as well as five major bridges are all on Bob’s watch.

He ensures that bridges are performing at their best to help traffic flow and keep bus service operations running smoothly and on time.

Bob loves that his job gives him variety.

Dealing with everything from bridge maintenance to working with the public, he likes that every day brings something new!

You keep us moving. Thank you!

Join in the conversation on Twitter, Instagram and Facebook with the hashtag #Transit125 and #YouMoveUs #transit125.

Read more at translink.ca/youmoveus.

Author: Laura Tennant

 

You Keep Us Moving— Derek Zabel

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As a Duty Manager at Coast Mountain Bus Company, Derek Zabel helps manage the day-to-day operations for CMBC.

Describing his job as air traffic control but for buses on the ground, he makes sure that service is prepared for whatever the day may bring.

Derek and his team communicate directly with Customer Relations to let riders know where buses are on the road.

Derek’s favourite part of the job?

He says it’s getting to work with so many different people and interacting with all of CMBC’s departments!

You keep us moving. Thank you!

Join in the conversation on Twitter, Instagram and Facebook with the  #Transit125 or #YouMoveUs hash tags.

Author: Laura Tennant

You Keep Us Moving — Carolyn

 

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Our transit system is one of the largest in all of North America!

Carolyn is helping riders connect from point A to point B across 1,800 square kilometres as an operator with CMBC.

She is trained in everything from fares to air brakes; customer service to operating trolley buses.

Carolyn loves people and loves driving!

Her job is all about getting people where they need to go safely and efficiently.

You keep us moving. Thank you!

Join in the conversation on Twitter, Instagram and Facebook with the hashtag #YouMoveUs and #transit125.

Read more at translink.ca/youmoveus.

Author: Laura Tennant

You Keep Us Moving – Derek

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No idling here!

As the Director of Safety, Environment & Emergency Management at Coast Mountain Bus Company, Derek knows the environment is important.

He is constantly working at making our system greener every day!

In fact, our system is one of the most environmentally friendly transit systems in North America!

He works to maximize efficiency and minimize the environmental impact and because of you, he can do this.

You keep us moving. Thank you!

Join in the conversation on Twitter, Instagram and Facebook with the hashtag #YouMoveUs.

Read more at translink.ca/youmoveus.

Author: Adrienne Coling

You Keep Us Moving — Marisa

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Marisa is a puzzle solver. She is a Senior Manager for System Planning.

Her job is to look at all 1,800 square kilometres of our system and see how the pieces of transit and the community fit together to form the bigger picture. Her team works to make the decisions of where to put what and why across the system for all modes of transit and how that will develop in the future.

For Marisa, it’s all about making change in the communities and their futures.

You keep us moving. Thank you!

Join in the conversation on Twitter, Instagram and Facebook with the hashtag #YouMoveUs.

Read more at translink.ca/youmoveus.

Author: Laura Tennant

You Keep Us Moving — Ajay

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Meet Ajay.

He is a General Investigations Officer for Coast Mountain Bus Company.

Ajay takes pride in providing safety and security for employees and passengers.

As a part of the CMBC Transit Security team he handles non-criminal incidents and helps keep an eye on the system to make it a safer environment for everyone.

Ajay has worked for CMBC for the past 10 years and loves that his job makes a difference!

You keep us moving. Thank you!

Join in the conversation on Twitter, Instagram and Facebook with the hashtag #YouMoveUs.

Read more at translink.ca/youmoveus.

Did you know that Transit Security now has a Bike Patrol? Check out our Buzzer Blog post to get the inside scoop!

Author: Laura Tennant

You Keep Us Moving — Wendy

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Meet Wendy.

She helps our system be one of the safest in North America as a sergeant with Transit Police and one of the original members of our service.

Wendy is internationally known for her anti-graffiti strategy and her work with schools in the Metro Vancouver area and beyond.

She is proud of her job because she knows she is making a difference

You keep us moving. Thank you!

Join in the conversation on Twitter, Instagram and Facebook with the hashtag #YouMoveUs.

Read more at translink.ca/youmoveus.

Author: Laura Tennant

You Keep Us Moving — Cameron

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You may not see Cameron out on the system but he’s always around digitally!

Cameron is a supervisor for Customer Information.

With 235 million rides this year, Cameron and the @TransLink team on Twitter, web forum and phone provide updates about service and responds in real time to all of your concerns.

He helps riders have as much information as possible to get where they’re going safely and quickly!

You keep us moving. Thank you!

Join in the conversation on Twitter, Instagram and Facebook with the hashtag #YouMoveUs.

Read more at translink.ca/youmoveus.

Author: Laura Tennant

You Keep Us Moving – Constable Smith

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Meet Constable Leanne Smith.

Leanne has been a police officer with the Transit Police since 2011.

She joined the dog unit in 2014 and currently works with Police Service Dog (PSD) Hershey.

PSD Hershey is a two and a half year old Labrador who detects for explosives throughout the transit system.

Hershey and Leanne are joined at the hip. The partnership is 24/7!

This duo is keeping the system safe for everyone. But they couldn’t do it without you.

You keep us moving. Thank you!

Join in the conversation on Twitter, Instagram and Facebook with the hashtag #YouMoveUs.

Read more at translink.ca/youmoveus.

Author: Adrienne Coling

You Keep Us Moving – Burney

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I had the pleasure of meeting Burney Reid and helped to put this video together. A nicer, more dedicated guy you couldn’t meet. Burney is a member of the Coast Mountain Bus Company road crew. As he points out in the video, he’s been a mechanic working on buses for twenty years!

Roughly seven years ago, CMBC started the Road Crew to avoid towing buses with small technical issues back to the garage. Instead, the Road Crew fixes issues on the road — flat tires, doors not working correctly and other minor issues. Fixing issues of this nature on the road decreases the customer impact.

Burney uses words like “triage” and “first responders” when he describes what he does. In the past, if a bus had an issue like a broken mirror, an operator might have had to leave their route and return to their depot to have it fixed. That of course disrupts riders journeys and is costly since another bus would need to be put in service. With the CMBC Road Crew, quick repairs can be made and a bus can get back on their route, often with minimal to no delays in service.

Let us know what you think of the video and if you have any questions about the Road Crew. We’ll pass them on and get them answered!

You Keep Us Moving – Sabrina

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This is Sabrina Lau Texier and she’s a plan-gineer! Half planner and half engineer, she works in the Engineering department at TransLink where she designs and builds passenger facilities across the system.

Sabrina plans this system for our customers but she couldn’t do it without you. You keep us moving. Thank you!

Fun fact about Sabrina

She is woefully behind on her New Year’s resolution to start riding a Vespa. If anyone out there knows of a good second hand one for sale, leave a comment for her!

Author: Adrienne Coling

You Keep Us Moving. Thank you!

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Yes, YOU!

We run this transportation system for our customers so we really couldn’t do it without you.

This year alone, we will provide 235 million transit rides and our riders are a key part of our world-class integrated transportation network!

Whether you’re on the bus, West Coast Express, the SkyTrain or the SeaBus, you’re contributing to one of the safest, most environmentally friendly and cost-efficient transit systems in North America.

Your tax dollars and fares help us serve the largest transit area in Canada and one of the largest on the continent.

235 million rides

Today, we are thanking you.

We couldn’t be prouder to have you on board so you will be seeing lots of posts across our channels for the next few weeks showing our appreciation.

This includes employees videos from all operating companies, stories about why our employees love what they do and facts about how you help us be top notch in the transit world.

Join in the conversation on Twitter, Instagram and Facebook with the hashtag #YouMoveUs.

Read more at translink.ca/youmoveus.

Author: Adrienne Coling