Translink Buzzer Blog

Posts tagged: Freedom Mobile

LTE wireless connectivity arrives for Freedom Mobile customers in SkyTrain’s Dunsmuir Tunnel

Customers disembark the SkyTrain

Freedom Mobile customers now have access to fast LTE service at Waterfront, Burrard, Granville and Stadium–Chinatown stations, as well as in the Dunsmuir Tunnel that connects them!

We’re excited more customers will now be able to email, text, stream music and surf the web through one of the busiest sections of the SkyTrain network. It’s all part of our commitment to improve the customer experience.

TransLink and Freedom Mobile are working to expand wireless connectivity throughout the SkyTrain network so Freedom Mobile can have access throughout their commute.

“The tunnel between Waterfront and Stadium–Chinatown stations is one of the busiest SkyTrain sections, so we’re pleased to have partnered with Freedom Mobile to offer wireless connectivity to our mutual customers throughout their downtown ride. We know that uninterrupted connectivity is important to transit users and we’re pleased that these kinds of partnerships can improve our customers’ experience at no cost to transit customers or taxpayers.”

—Derrick Cheung, TransLink’s vice-president of strategic sourcing and real estate

This is the latest initiative TransLink and Shaw Communications, Freedom Mobile’s owner, has worked on together to improve the customer experience. We partnered to bring Shaw Go WiFi to the SeaBus terminals in 2015 before expanding it to include the SeaBus fleet in 2016.

Last December, Rogers completed installing cellular-network infrastructure, bringing LTE wireless connectivity to Rogers and Fido customers throughout the entire SkyTrain network.