Translink Buzzer Blog

Posts tagged: Survey

Transit Network Review – Thank you for participating!

PoCo2

Open House in Port Coquitlam

More than 1,600 people responded to our latest survey regarding Transit Network Review!

ICYMI: From February 14 to March 6, we asked the public to tell us what they think about proposed new bus routes and changes to the transit network in the Silver Valley, Clayton Heights and Morgan Creek communities as well as Port Coquitlam–South Coquitlam.

Over the next few months, we’ll go through all of the online surveys and feedback and share in detail what we heard.

Stay tuned for the Transit Network Review Report in summer 2017!

Next steps

We’ll use the feedback we received to make recommendations on adjustments and implementation of the three new service areas and re-alignment of the 159/169 routes.

Depending on what we hear from the public, we expect that implementation of the proposed changes to the 159/169 would occur in summer 2017 and the new service areas in fall 2017.

Want to learn more about the Transit Network Review?
Visit translink.ca/networkreview.

Author: Angela Madaski

Fare Review Phase 2 is a wrap!

Fare Review graphicThank you to everyone who participated in Phase 2 of the Transit Fare Review.

Over 11,600 people responded to our survey!

ICYMI: From January 30 to February 17, we asked the public to tell us what they think about varying fares by distance, service type and time of travel.

Over the next few months, we’ll go through all of the online surveys and feedback and share in detail what we heard.

Stay tuned for the Phase 2 Summary Report in summer 2017!

Next steps

We’ll use the feedback we received in Phase 2 to refine the long list of options into a short list for Phase 3.

We will be asking for your feedback on the narrowed down options for the new fare system in fall 2017. There will be lots of opportunities for you to get involved!

Want to learn more about Fare Review?
Visit translink.ca/farereview.

Author: Jessica Hewitt

The Transit Network Review is back and we want to hear from you!

Transit Network Review

The Transit Network Review is part of an ongoing process where TransLink takes a look at the transit network to identify service changes that will better meet the needs of customers and increase ridership.

With the 10-Year Vision in full swing, providing service improvements across the network in the coming months and years, we have an opportunity to deliver on more and better services for our riders, across Metro Vancouver.

The last review was in 2015 where we went out to the public for extensive consultation resulting in 12,000 completed surveys leading to 85 service changes.

The majority of these changes were implemented when the Evergreen Extension opened in December 2016.

Now, we’re back again looking at different service areas – Silver Valley, Clayton Heights, Morgan Creek communities, as well as Port Coquitlam-South Coquitlam.

Focus for the 2017 Review:

  • Delivering Service in new areas
    • Proposed transit network changes that will provide new service to areas that do not currently have service, or have limited service, including:
      • Proposed new 733 Bryant/Haney Place/Pt Haney Station
      • Proposed new 741 Anderson Creek/Haney Place/Pt Haney Station
      • Proposed new 372 Clayton Heights/Langley Centre
      • C53 Cranley/White Rock Centre
      • 354 White Rock South/ White Rock Centre/Bridgeport Station
  • Improving existing routes to better connect to key destinations
    • Develop options to improve the 159 and 169 routes.

Get involved!

You can get involved two ways: complete the online survey or attend one of our open houses.

The survey will run from February 14, 2017 until March 6, 2017.

You can find more information about the Transit Network Review at translink.ca/networkreview.

Author: Adrienne Coling

Fare Review Phase Two starts January 30, 2017!

Fare Review graphicIn 2016 TransLink began an in-depth look at our fare structure as we kicked off our Fare Policy Review.

In Phase One, many of you agreed that it’s time to take a fresh look at the way we price transit in Metro Vancouver.

We’ve taken your feedback and used it to generate possible options for three core components of the transit fare system:

1. Distance Travelled
2. Time of Travel
3. Service Type

Now, the second phase of the review is starting and we want to hear from you about these options!

How to get involved

Discussion Forum

As part of the second phase, we’ve launched a brand new discussion forum, moderated by our very own Fare Review experts!

The forum is a great place to share ideas, ask questions and learn more about potential fare options.

Don’t be discouraged if some discussions seem too technical – asking someone to explain is a helpful way to deepen everyone’s thinking.

If you’re a serious transit fan, on the other hand, you’ve found your playground!

Either way, let’s talk!

Next Steps

Based on the feedback you give us in Phase Two, we’ll narrow down to a short-list of options to bring back to you later this year in Phase Three.

At that point, we’ll also begin to map out the options for varying fares by product type and user type sot tht we can bring forward a complete package for review in Phase Four.

For more information on our current fare structure visit translink.ca/farereview.
Have questions about the Fare Review? Email farereview@translink.ca.

Author: Jessica Hewitt

Take a survey and have your say on proposed transit changes

Get involved today!

Get involved today!

Starting October 13, 2015 you’re invited to take part in an online survey and provide feedback on more than 85 proposed transit changes across Metro Vancouver. We’re asking for feedback now, so we can consider your input as we plan for the future. The survey is available until November 6, 2015.

The proposed changes aim to:

  • Integrate bus service to better connect customers to the Evergreen Extension
  • Decrease travel time on busy routes
  • Extend service to areas with high commuter demand
  • Take advantage of road and infrastructure changes
  • Make our system more efficient
  • Deliver on our plans

Check out all the details on specific proposals today!

For all our savvy followers who participated in previous consultations you might recognize some of these proposed changes from the Downtown Bus Service Review, Northeast Sector Area Transit Plan, North Shore Area Transit Plan or South of Fraser Area Transit Plan.

Author: Angela Salehi

2013 draft supplemental plan proposes removing time-limited property tax: share your feedback online

A detail from the cover of our 2013 draft supplemental plan.

A detail from the cover of our 2013 draft supplemental plan.

Heads up: TransLink has put together a draft supplemental plan for 2013, to remove a time-limited property tax that is part of our current funding.

Feel free to read through the draft plan now—and head to that same link from March 1 to March 15, 2013 to share your comments on the plan. Tell your friends!

The background on this plan

So why are we doing this? In 2011, the Mayors’ Council approved a two-year, time-limited property tax until a new, sustainable funding source could be found. This tax was part of our Moving Forward work plan for 2012 onward.

However, a new funding source was not identified and the Mayors’ Council has signaled to TransLink that they don’t want the time-limited property tax implemented in its setead. We’re responding to the Mayors’ request by putting forward a supplemental plan, which removes the time-limited property tax assumed in the 2013 base plan.

The supplement plan will address the removal of $60 million in total in 2013 and 2014. As well, to remove the property tax from being drawn in 2013, the supplemental plan must be prepared by March 31, 2013 and approved by the Mayors’ Council before May 1, 2013.

What are the impacts of removing this tax?

The answer to this question and more are in the Supplemental Plan page FAQ. Here’s a snippet though:

Without this additional funding, will my service be impacted?

We have been focused on operating efficiently and cutting costs. This has allowed TransLink to remove the time-limited property tax while maintaining existing services and implementing the projects outlined in the 2013 Base Plan. However, we will not be able to further expand the system at this time and will need to continue to manage ongoing financial risk.

What’s a supplemental plan?

To back it up all the way: a supplemental plan has to do with how we develop our work plans every year.

First, by law, we are required to come up with a base plan every year, outlining our work for the next three years, plus an outlook on services for the next seven years. In this plan, we have to describe exactly how we’ll pay for the work we’re planning to do and where the money will come from—which is why funding sources like property tax and such keep coming up year to year.

However, if we want to change something about this base plan—to expand, for example, or to change our funding sources—the law says we need to come up with a supplemental plan to amend the base plan.

This supplemental plan then must be approved by our Board, reported on by the Regional Transportation Commissioner, and approved by the Mayors’ Council.

And of course, there’s more on this on the main Supplemental Plan page.

So what’s next?

Your feedback is next! Give us your feedback on the plan, then we’ll incorporate it into the plan and present it to the Mayors’ Council in late March. It’s up to the mayors then to decide whether to approve or not.

I’ll have more info as it comes! Feel free to ask questions below.