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Posts tagged: Tsawwassen Ferry Terminal

Fall Service Changes 2018: the first SWATP improvements arrive


You asked, we listened! Our Fall Service Changes adds 100 more trips every day and 6,000 more spaces for our customers across Metro Vancouver — made possible through new 10-Year Vision investments.

As part of this, we’re thrilled to be implementing the first improvements from the Southwest Area Transport Plan, which was finalized in July. The plan established a blueprint for the transit and transportation needs in Richmond, South Delta, the Tsawwassen First Nation and important connections to North Delta.

Starting on Sept. 3, we’re splitting the 401 and 410, both into two routes to improve speed and reliability. We’re also extending service to new areas: Port Royal and the Blundell Road Industrial Area! Read more »

Luggage racks deliver improved customer experience onboard the 620

The luggage lack onboard one of our articulated buses.

Five articulated buses operating out of Richmond Transit Centre are now equipped with luggage racks, improving the onboard experience for our 620 Tsawwassen Ferry / Bridgeport Station customers.

This means a more comfortable ride for our customers! The three-level luggage rack is located across from the middle doors on coaches 8060, 8063, 8064, 8065 and 8066.

The 620 service is unique compared to other service in the region as it’s designed to align with the Victoria ferry schedules.

How it began

Coast Mountain Bus Company first piloted a luggage rack-equipped bus back in April 2017. During the pilot, the luggage rack was installed near the rear doors of the bus.

Our transit operators and customers provided valuable feedback, letting us know that they really liked the idea, but the rack’s height and location were not ideal. Passengers were having trouble lifting their luggage onto the top shelf because they had to lift it over their shoulders. So, our maintenance team adjusted the rack’s height to ensure more customers could easily use the rack.

The luggage rack’s final design is lower and is installed across from the middle doors on all five buses, allowing for easier access.

Have you tried them yet? If so, let us know what you think!

Author: Allen Tung