Just under a year ago, one of Metro Vancouver’s favourite transit planners made his twitter debut responding to an unhappy customer’s video message about bus service in her area. A star was born – and ever since #DenisThePlanner has been responding to your tweets, posting videos here and on Facebook and sharing information about Service Changes through lighthearted and fun informational videos.
Posts tagged: twitter
Another edition of My TransLink coming atcha’!
ICYMI: My TransLink is a rider-focused series where we want you to share your transit photographs from across the system on social media and in turn, we share your amazing pics right here on the Buzzer blog. Basically, this is all about you!
Let’s see what you’ve captured over the last few weeks!
Train² ♦ ♦ ♦ ♦ #longexposure #longexposure_shots #nightphotography #ic_longexpo #global_hotshotz #longexpohunter #magicpict #night_shooterz #dream_image #longexposurephotography #focalmarked #trainspotting #trainphotographics #rsa_theyards #railfans_of_instagram #train_nerds #jj_theyards #railways_of_our_world #railfanning #railfan #railwayphotography #pnw #downtownvancouver #yvr #mustbevancouver #pnwonderland #vancitynow #dailyhivevan #mytranslink #skytrain
A photo posted by Stephen Collins (@alcesalces15) on
Now Back to our Regularly Scheduled Programming. Arriving at Moody Centre Station. Take a look at my other Long Exposure photos on the Evergreen Line with #evergreenlongexpo . . . . . . . #longexpoelite #LongExposurePhotography #LazyShutters #SlowShutter #nightscape #ShutterSpeed #theimaged #tv_transport #splendid_transpoort #vehiclegram #killtheunderground #kings_transports #ptk_vehicles #loves_transports #visualoflife #yvr #mustbevancouver #vancitynow #downtownvancouver #pnw #vancouverisawesome #vancityhype #vancitybuzz #translinkbc #skytrain #evergreenline #1pointp #amazing_longexpo #mytranslink
A photo posted by Jaemie Sures | ?Vancouver (@jaemiesures) on
A photo posted by Cherlens (@cherlens) on
Author: Adrienne Coling
Our latest poll was something of a hybrid. Dubbed as a Learn ‘n’ Poll, we posted many of the ways you can get information about your transit trips and TransLink.
Then, you voted on which were your “go-to” spots for transit info.
You did some learning, you did some voting and now we know that the majority of you head to the source, the mothership that is translink.ca! The TL website took the top spot with 88 votes.
Next up were the ever-popular transit apps with 54 votes, followed closely by @TransLink on Twitter with 48 votes.
Transit Alerts (either by SMS text or on the Alerts page) garnered 26 votes, “Other” – with a special nod to tcomm.bustrainferry.com – grabbed 13 votes, Facebook, radio and in-person info gathering tallied 12, six and five votes, respectively.
Thanks for everyone who voted! Until the next Learn’n’Poll, keep on keepin’ on!
Author: Adrienne Coling
Introducing #MyTransLink photo fun!
Our riders and community neighbours take some of the best photos of our region and transit and we love to share them on across our social channels.
Here’s how it will work:
- Use the #MyTransLink hashtag on Twitter and Instagram to get our attention.
- Tag @TransLink (Twitter) and @TransLinkBC (Instagram)
- Make sure that your profile is public so we can see your post.
- Every few weeks we will post right here on the Buzzer blog some of the best shots from around Metro Vancouver.
- Please note: Profanity or inappropriate content will not be shared.
That’s it, that’s all!
This is simply a way to showcase the wonderful creativity and keen eyes from all of the budding shutterbugs so get out there and get snapping!
Author: Adrienne Coling
From construction reroutes and weather to bus stop locations and Compass information, TransLink provides a virtual buffet of transit knowledge in a variety of places.
We strive to get you any and all the details you need to keep you on time, on route and on transit.
Let’s take a look at some of the avenues you can explore for all your transit needs.
TransLink.ca is our one-stop-shop for all transit information.
You can map your route using Trip Planner, see when your buses are arriving with Next Bus and learn all about TransLink and its operating companies in Schedules and Maps, Fares, Rider Guide, Getting Around, Plans and Projects and About Us.
Maybe you’re less interested in the Corporate Reports and more interested in what’s happening right now on transit.
Not a problem! You can visit the Alerts page for an overview of the conditions of all modes of transit, station accessibility as well as any detours, construction or delays that may impact your trip.
The best part about Transit Alerts is that you can sign up for alerts and receive SMS text or emails about your route and be the first to know about any changes in service.
You can easily tweet them @TransLink to receive answers to your questions about your bus, Compass information, operating hours, lost property and pretty much anything else you can think to ask!
Not a tweeter? Give them a shout by phone at 604-953-3333.
CI will be there to heed the transit call from 5:30 a.m. to 12:30 a.m. Monday to Friday and from 6:30 a.m. to 11:30 p.m. on weekends.
The TransLink Facebook page is a place for discussion, transit news, fun tidbits and lots more!
The page is manned by the Buzzer blog crew (^rw, ^ac and ^sk, respectively) from around 8:30 a.m. until 4:30 p.m. Monday to Friday and we are happy to answer your questions during those times.
If a major service delay occurs, CI will post outside of those business hours to update customers of impacts.
In 2012, TransLink released our transit data as open source.
This means that new transit apps based on our open API crop up giving riders access to information like GPS bus tracking.
Last year we did a poll about your transit app options. Do you use any of these? Have a new one? Comment below and let us know!
Remember! It’s always good to check in with Customer Information for clarification on any service issues.
Remember the radio? It’s that thing that plays songs you can’t skip!
In all seriousness, local radio stations are great resource for transit information.
If there is inclement weather, a disruption or a major accident, local media are informed by TransLink so they can reach out to their listeners who may be affected.
The West Coast Express Office is at Waterfront Station and our awesome SkyTrain Attendants and bus operators are across the SkyTrain and bus networks.
Take a trip to your local library or rec centre and you’re likely to find transit schedules, system maps and Compass information as well!
The time, as they say, is now. Let’s head to the poll!
**You can vote for two options**
Where do you get your transit information?
Total Voters: 151
Weigh in and tell your friends!
Author: Adrienne Coling
The @TransLink Twitter account started way back in February of 2010 during the Winter Olympics, providing riders with breaking news and key service updates.
In fact, our Customer Information team is in such high demand, on March 14th of this year, we extended our Customer Information service hours on Twitter from 6:30 a.m. to 11:30 p.m., seven days a week to:
Monday to Friday: 5:30 a.m. – 12:30 a.m.
Saturday and Sunday: 6:30 a.m. – 11:30 p.m.
to answer all your service-related questions and provide service updates, tips, and information to all 100,000+ of you!
#ThankYou100K 100K+ followers! THANK YOU for your continuous support! ^TLTwitterTeam
— TransLink BC (@TransLink)
To celebrate this excellent milestone, we’re having a giveaway (Prizing to be announced soon!) To enter, simply follow @TransLink and retweet one of the following tweets from our Twitter team:
It is amazing to see 100.000 followers on our twitter feed! We have the best tweeps! #THANKYOU100K ^jkd
— TransLink BC (@TransLink) May 24, 2016
Thank you to ONE HUNDRED THOUSAND followers on Twitter! We couldn’t do it without you. #THANKYOU100K
— TransLink BC (@TransLink) May 23, 2016
Rider Alert! We have reached 100,000 followers on Twitter! #THANKYOU100K
— TransLink BC (@TransLink) May 22, 2016
Contest closes at 11:59 p.m. on June 1st, 2016 and we’ll randomly select a winner on June 2nd, 2016. Make sure to check out the contest terms and conditions for all the details on the contest.
Author: Sarah Kertcher