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Posts tagged: Wayfinding 101

Wayfinding 101: the SkyTrain, B-Line and SeaBus Network map (in depth)

This is part of our ongoing Wayfinding 101 series taking a closer look at wayfinding at TransLink, bringing you the ins and outs, and answers to your questions.

This week, we’re going to do something a little different and bring you a guest post from Jada Stevens, wayfinding specialist and graphic artist at TransLink.

She designs TransLink’s myriad of maps, including the SkyTrain, B-Line and SeaBus Network map that’s found at SkyTrain’s platform level. This map is used as a high-level snapshot of our fastest, most frequent and highest-capacity modes of transit. The routes on this map create the foundation of TransLink’s  entire network, and these routes have become synonymous to the growth and liveability of our region.

It’s up against Chile’s Santiago Metro in the World Cup of Transit Maps today, so we’d thought we’d reach out to Jada to write a guest post about all the quirks and details about this map! Read more »

Wayfinding 101: progressive disclosure

This is part of our ongoing Wayfinding 101 series taking a closer look at wayfinding at TransLink, bringing you the ins and outs, and answers to your questions.

Wayfinding signage at Main Street–Science World Station helps customers find the platform they need to be at to catch their train.

In our introductory post for the series, we talked about how wayfinding tools distill complex environments into easily navigable chunks for our customers by providing pertinent information only when needed. This is called progressive disclosure!

For example, if you are on the SkyTrain and planning to transfer to a B-Line bus, our in-car diagrams will show you the transfer stations to the B-Line, using the orange B-Line branding.

To confirm that you are travelling towards the B-Line stop, we use the same orange B-Line branding at all decision points as you exit a station. And you will recognize the B-Line stop as you will see the same branding on the bus stop sign. Read more »

TransLink Wayfinding 101: all about maps

Yours truly reviewing the “Buses from Here” map at Main Street–Science World Station!

This is part of our ongoing Wayfinding 101 series taking a closer look at wayfinding at TransLink, bringing you the ins and outs, and answers to your questions.

Who needs printed maps when you have Google Maps? We all do! And it’s not just in case the internet goes down. Printed maps help customers create “mental maps” of where transit services are located.

While Google Maps is effective to help you get from point A to point B, it doesn’t tell you much about the broader transit network.

“Maps instill network awareness in our customers,” says Jada Stevens, wayfinding specialist and graphic artist at TransLink. “No matter where they are, we want customers to have a general idea of what services run, how often they run and to what destinations. Our maps work in tandem with tools like Google Maps to get you where you need to go.” Read more »

TransLink Wayfinding 101: story of the “T”

The T symbol at Broadway–City Hall Station. Photo: Joe K/Flickr

This is part of our ongoing Wayfinding 101 series taking a closer look at wayfinding at TransLink, bringing you the ins and outs, and answers to your questions.

Think of the London Underground and you think of the blue, red and white roundel. Think of the Paris Métro and you think of the red lamppost sign with “Métro” in all-caps.

Read more »

TransLink Wayfinding 101: what is wayfinding?

This is the first post of our Wayfinding 101 series taking a closer look at wayfinding at TransLink, bringing you the ins and outs, and answers to your questions.

If you’ve taken transit, you’ve taken part in wayfinding on our system. So what exactly is it?

For the customer, wayfinding is much more than applying directional signage, and for us at TransLink, it’s much more than simply providing directional signage.

Read more »