TransLink is the regional transportation network in Metro Vancouver, this includes public transit, major road, bridges, and walking and cycling infrastructure. The services are delivered through operating companies and contractors such as Coast Mountain Bus Company (CMBC), British Columbia Rapid Transit Company Ltd. (SkyTrain) and West Coast Express Ltd.
CMBC and BCRTC are currently in negotiations for new collective bargaining agreements with their respective unions. We want to keep our customers informed on the latest developments as they happen, so they can plan ahead.
TransLink understands and recognizes the crucial role transit plays in the lives of Metro Vancouver residents, tourists and visitors. CMBC and BCRTC are committed to reaching a fair and reasonable agreement with the unions.
Please choose the company’s updates you’d like to read:
Below are some useful resources to help prepare during job action:
Sign up for Transit Alerts
Stay up-to-date about disruptions, updates, or changes to the transit services you take by signing up for Transit Alerts. Get a text message (SMS) and/or email whenever your selected transit routes are impacted.
Follow us on Twitter
Follow our Customer Information team on Twitter for up-to-date service information, tips and news. Our Customer Information hours are Monday – Friday from 5:30 a.m. to 12:30 a.m., and Saturday – Sunday from 6:30 a.m. to 11:30 p.m.
Live Chat with us
Live Chat online with a Customer Information representative Monday – Friday from 6:30 a.m. to 11:30 p.m., and on Saturday from 7:30 a.m. to 10:30 p.m.
Reach a Customer Information representative via phone at 604-953-3333 Monday – Friday from 5:30 a.m. to 12:30 a.m., and Saturday – Sunday 6:30 a.m. to 11:30 p.m. Starting November 4, 2019, Live Chat will be available Saturdays from 7:30 a.m. to 10:30 p.m.