Participation Guidelines and Privacy

We consider the Buzzer blog to be an honest, ongoing conversation about TransLink and its work. But the blog isn’t much of a conversation if our readers aren’t talking to us.

So we highly encourage you to provide your feedback through comments and e-mail, and we welcome the diverse range of opinions that you have to share.

That being said, we’ve got a few ground rules to keep the conversation running smoothly and to ensure a positive experience for all our readers.

Everyone participating on the Buzzer blog is expected to follow these rules, which are:

Respect everyone

A good conversation requires participants who are considerate with one another. So please be polite and treat everyone who you refer to with respect, including TransLink, its family of companies, and its staff. We won’t tolerate attacks, and we’ll definitely remove any content that advocates or encourages expressions of violence, bigotry, racism, or hatred.

Keep it clean

Keep your posts free of profanity and obscenity. All kinds of people come to the blog, and we want everyone to feel comfortable reading or participating in the discussion.

Be constructive

A spoonful of sugar makes the medicine go down. Please try to focus on what we can do to help you instead of simply taking out your frustrations on us!

Don’t misinform or mislead

We will remove any comments that make obviously false or unsubstantiated allegations.

No marketing

The Buzzer blog isn’t the place to market your business or sell your services.

Don’t spam

We want to entertain all legitimate comments, but we don’t want anyone to overwhelm the conversation by hammering us with repeat messages or dragging topics completely off-course. So, we will remove any instances of spamming: specifically, comments that do not fit the topic of the post, excessive commenting (commenting multiple times in succession within the same post), or cross-posting (providing the same comment in multiple blog posts).

Don’t break the law

Illegal content or behaviour is not allowed on the Buzzer blog. Don’t link or post any copyrighted or pornographic material, and don’t engage in behaviours like harassment, impersonation, intimidation, or abuse. TransLink is not responsible for any use of material posted by users.


If you’re an employee of TransLink or a TransLink subsidiary (SkyTrain, Coast Mountain Bus Company, West Coast Express, Canada Line, AirCare, Intelligent Transportation Systems, Transportation Property & Casualty Company Inc), you are required to identify yourself as such whenever participating in the discussion.

The last resort

We don’t really want to have to do this, but at its sole discretion, TransLink will warn, suspend, and if necessary permanently ban commenters that continue to ignore, flaunt or disregard these guidelines.


Remember, comments, e-mails, tweets and the like will be responded to during normal business hours (around 8:30 a.m. to 4:30 p.m. Monday to Friday), unless your host finds herself otherwise occupied.

A note about privacy

TransLink may use and disclose personal information in accordance with provisions of Part 3 of the Freedom of Information & Protection of Privacy Act and the TransLink Privacy Policy found at Please contact the TransLink Privacy Officer at for further information.