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Translink Buzzer Blog

Surrey Langley SkyTrain continues to move forward with third round of public engagement

The Surrey Langley SkyTrain project continues to move forward with a new round of public engagement that starts today. This round of public engagement offers a look at new station designs and seeks feedback on construction management plans. Engagement runs between September 18 and October 4.

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Broadway Subway station name to feature Emily Carr

TransLink is unveiling the final station names for the Broadway Subway Project, with the extension’s first station featuring the name of internationally acclaimed British Columbian Emily Carr.

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This is the ultimate guide to a bicycle adventure to Green Timbers in Surrey

Green Timbers Urban Forest

We know parks are a popular place to visit — that’s why we shared five Metro Vancouver Regional Parks to explore this summer by transit. We’re back to share with you how you can take a cycling adventure to Green Timbers Urban Forest in Surrey! Read more »

Enter to win a “Be Kind, Be Calm, Be Safe” Compass Card with a DayPass!

New compass card with "Be Kind Be Calm Be Safe"

As part of fall ridership campaign, we’re releasing a commemorative and limited edition, adult Compass Card to remind customers to “Be Kind, Be Calm and Be Safe” as we return to transit. This card recognizes the extensive efforts that have been made by leaders and individuals in B.C. in response to the pandemic.

Starting on Sept. 15, you can purchase the card at the Compass Customer Service Centre at Stadium-Chinatown Station, with a $6 refundable deposit, while supplies last. We ask everyone to practice physical distancing, and to wear a mask while on transit, in line and inside the service centre. You’ll also have the chance to win one with a DayPass loaded on it. Keep reading to find out how to you can enter to win!

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TransLink launches fall ridership campaign

TransLink is launching a new campaign aimed at boosting transit ridership while also reminding customers of the safety and reliability of its transit system.

“Since the restart of British Columbia’s economy in June, our regular riders have gradually been returning to transit,” says TransLink CEO Kevin Desmond. “We want to continue to build ridership over coming months, with systemwide ridership currently sitting at around 43 per cent of pre-pandemic levels. TransLink’s Safe Operating Action Plan includes several enhanced safety initiatives to ensure customers know that transit is a safe and reliable alternative to driving as British Columbia’s economy continues to reopen.”

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New interactive tool supports transit use for people of all abilities

TransLink is launching a series of online tools designed to help people of all abilities, including those on the autism spectrum, confidently and independently utilize Metro Vancouver’s transit system. The tools include an interactive 360-degree virtual tour of a TransLink bus and eight educational videos about how to use transit throughout Metro Vancouver.

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Bus bulbs reduce the travel times and transform Metro Vancouver streets

If you’ve taken a stroll along Robson street lately, you might noticed some recent changes. Temporary patios now line the sidewalk, live music playing at the street corners, murals coat the walls of buildings and three temporary bus bulbs have been constructed at the intersections of Burrard and Bute. These transit improvements are funded through TransLink’s Bus Speed and Reliability Program to support TransLink’s and the City of Vancouver’s response to COVID-19.

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PHOTOS: Taking you behind the scenes of the Expo Line weekend closure at Waterfront Station

Earlier last month, the Expo Line platform at Waterfront Station was closed for a weekend to accelerate maintenance work while there are fewer people on the system. This created a continuous 51-hours of maintenance for power and system upgrades, extensive power rail cleaning and rail repairs, track intrusion alarm maintenance and cleaning, guideway maintenance, detailed platform cleaning, bird prevention installations, lighting upgrades and repairs and CCTV camera repairs.

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The Patio Series feat. Downtown Vancouver’s Patio District

Emily from Donnellan's Pub

TransLink and HUB have teamed up to highlight patios across Metro Vancouver for the next few weeks. In the first of our Patio Series, we’re featuring the Downtown Vancouver Patio District.

Since June, the City of Vancouver has approved 326 patios throughout the city, 31 of which are in the Downtown Vancouver BIA district. Gavin from Downtown Vancouver BIA explains: “In many cases, these patios have allowed restaurants to remain operational during the pandemic, and we cannot underestimate the economic impact they have had. Most of the patios are in converted parking stalls, however, in some locations, vehicle travel lanes have been converted into space for patios.” 

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5 mask hacks you should know about

Who knew one year ago that face masks would become an inseparable part of our experience in 2020? With fall approaching, masks will remain an essential item in our wardrobe. So why not make mask-wearing more comfortable and better? If you ever foggy glasses, chaffed ears and or any other mask-related problem , check out our five hacks below that will hopefully make your life a little easier!

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92 per cent of TransLink customers now wearing masks

Spot checks show high compliance following the implementation of TransLink’s mandatory mask policy

TransLink is thanking customers for complying with its mandatory mask policy, with new spot check figures showing around 92 per cent of customers are now wearing masks on board transit vehicles. This comes just over a week after the new policy came into effect.

Staff conducted spot checks at high customer volume locations across the system over several days last week. Approximately 31,000 customers were counted as part of the spot checks. Results show about 92 per cent of these customers were seen wearing masks.

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Public asked to have their say on Burnaby Mountain Gondola

TransLink is asking the public for their opinion on the proposed Burnaby Mountain Gondola and the three potential routes the project could take. A gondola would provide fast, frequent and reliable service, improving connectivity for students, employees and residents who travel between Burnaby Mountain and other parts of Metro Vancouver. The consultation will run from September 1-30, 2020.

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Enter our #WearingIsCaring Instagram contest for masks and sooooo much more!

With face covering being mandatory on all modes of public transit in Metro Vancouver, we want to make sure that masks become a regular part of our transit system experience 😷.

In addition to our weekly weekday free mask giveaway events, this is another opportunity for you to win our singular prize that includes two great-looking masks alongside some awesome summer items that will help you to make a day of fun on transit:

  • 2 adult Compass Minis with a DayPass loaded
  • 2 Retro SeaBus Bottles
  • 2 TransLink-branded sunglasses
  • 1 multi-colour TransLink mode icon design mask
  • 1 two-tone TransLink mode icon design mask
  • 1 beach towel
  • 1 Vancouver Icon Tote Bag.

    The picture doesn’t include all the prizes. The size and colors of the actual prize may differ.

All you have to do is enter the contest. Keep reading to find out how 🙌

How to Participate

Our contest will take place across The Buzzer, Instagram (@translink), and Twitter (@TransLinkNews).

To enter, simply complete one or all of the following actions:

  • Share your response in the comment section below telling us you’d like to enter the draw. (1 entry)
  • Follow us on @TransLinkNews and retweet this Twitter post (1 entry)
  • Follow us on Instagram, like our Instagram post and tag three friends under this Instagram post. (1 entry)

If you do all three actions, you’ll have three chances to win!

The rules

Check out the official terms and conditions, but here’s the lowdown:

  • The draw for the TransLink-branded face coverings will open on Friday, August 28, 2020 and all entries must be received by 11:59 p.m. PDT on September 7, 2020. Late entries will not be considered.
  • The winning entries will be chosen randomly from all qualified entries on September 8, 2020.
  • The selected winners will be notified by TransLink within 48 hours of the random draw via the social media account provided by the entrant at the time of entry.

6 Instagrammable spots to check out in Vancouver

Joyce–Collingwood Station Public Art

It’s not secret that Vancouver is an incredibly photogenic city and offers numerous opportunities for taking great photos. If you’re looking for some spots to organize a fun photo shoot with your family and friends, while enjoying some other activities along the way, we’ve got you covered! Check out our list of instagrammable spots below 📷 🙌 Read more »

PHOTOS: How we rolled out the mandatory mask message to 1600 buses

Things are buzzing at TransLink and its operating companies as the mandatory mask policy came into effect today, Monday, August 24. We’re rolling out a robust marketing campaign and social media push that includes new and updated decals and signs, as well as customer notices and a new message for the destination sign on more than 1,600 buses.  

That means starting today, the destination signs found on the front and sides will not only show the route information, but also “MASK MANDATORY.” This is another highly visible way we’re communicating the message about mandatory masks to our customers. 

Photo provided by Derek Lee

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