ALERT! : More info
Translink Buzzer Blog

Record-high 31,682 responses for Transport 2050 Phase One engagement

Three of the more than 4,000 bold and creative ideas submitted as part of Transport 2050: Phase One engagement.

Expanding and improving Metro Vancouver’s transit system is a top priority for residents regardless of whether they drive, cycle, or take transit. That is one of the conclusions of the first phase of engagement with Metro Vancouver residents as part of Transport 2050.

To help develop the next 30-year blueprint, TransLink asked the region to share its priorities, concerns, values, and ideas. Through the first phase of public engagement, TransLink reached 159,000 people and received a record-breaking 31,682 responses through its survey. Respondents also submitted over 4,000 ideas for the future of transportation.  Read more »

TransLink opens second round of public engagement with new Surrey Langley SkyTrain project details

TransLink has opened a new round of public engagement on the proposed Surrey Langley SkyTrain project, and rapid transit on 104 Avenue and King George Boulevard.

Following direction from the Mayors’ Council on Regional Transportation in July, TransLink is moving forward with project development on the proposed Surrey Langley SkyTrain. While current available funding would enable an extension to 166 St in Fleetwood, subject to business case approval by senior governments, TransLink has been tasked with planning for the full 16-kilometre line to 203 St in Langley City Centre. Read more »

Your ultimate 2019 guide to transit trick-or-treating

Your ultimate 2019 guide to transit trick-or-treating

You and your kiddo have planned for this day for weeks, months or even years! And now the only thing standing in the way of your epic superhero Halloween costume being unrecognizable, hidden under three layers of fleece and a raincoat, is Metro Vancouver’s unpredictably predictable rainy weather. Read more »

TransLink proposes two new major bus routes

TransLink is inviting customers and neighbours to have their say on two proposed new bus routes serving North Vancouver, Vancouver and Burnaby. During this round of engagement, customers are invited to provide their feedback on: Read more »

The 160 bus: perfect for seniors

The 160 Port Coquitlam Station / Kootenay Loop bus is one of the most versatile routes in TransLink’s entire network. It connects communities and municipalities from Burnaby all the way to Port Coquitlam, allowing riders to cross three zones with a single tap.

One group that finds the 160 particularly helpful in their day-to-day lives is seniors, so we decided to take a group out on an expedition along the bus route, so they could show us how they use the route and tell us a little bit about what transit means to them. Read more »

Compass Card taps into new modes of transport

Compass Cards will soon be used to pay for and unlock travel with TransLink, Modo, Evo, and Mobi by Shaw Go, as part of a limited pilot program launching today.  The Shared Mobility Pilot Program will see select Vancouver-based employers provide their employees with co-branded Compass Cards for use on trips with any of the four transportation providers.

“The Shared Mobility Pilot Program is ultimately about providing more choices and more convenience for customers,” says Kevin Desmond, TransLink’s CEO.

“Those participating can take transit on their morning commute, cycle to meeting locations throughout the day, and unlock carshare services for the journey back home. These individual trips will now all be possible with one easy and seamless payment method.” Read more »

Wordless Wednesday: #MyTransLink October 23

Read more »

More reasons to take the 160 bus: weekday, daytime offers!

If you’re here, you probably already know that TransLink provides one of the fastest, most convenient and affordable ways to zip around Metro Vancouver. We connect you to everything. Your errands, like grocery shopping and going to the pharmacy. Transit connects your social life, like restaurants and coffee shops. And your me-time, like exercise studios, parks and beaches. You can take transit to get anywhere and do anything – and one of our most versatile routes is the 160 Kootenay Loop / Port Coquitlam Station bus.

The 160 bus can take you from East Hastings Street in Vancouver all the way to downtown Port Coquitlam. Zoom through up to three zones with a single tap! Even if your destination is just a little further away, the 160 Bus connects you directly to the 95 B-Line into downtown Vancouver, as well as SkyTrain’s Millennium Line at Moody Centre, Inlet Centre, Lafarge Lake–Douglas, Lincoln and Coquitlam Central stations.

Along the route you’ll find everything you need for a productive day. The bus comes every 15 minutes during the daytime to ensure you’re never waiting too long to get moving. And since the 160 stops every few blocks, you’re never too far from your destination. It’s the next best thing to having a private driver to take you directly to where you’re headed. Once you’re on board, you’ll notice there’s plenty of space and plenty of seats, so you can settle in for a more comfortable ride.

If that’s not enough, there are five more great reasons to take the 160 bus. In partnership with some of the great cafés and restaurants along the route, we’re offering special deals when you show your Compass Card, Compass Ticket or bus transfer. Take advantage of these great offers with the 160 on weekdays, between 9:30 a.m. and 3 p.m., until December 31, 2019.

So, stop thinking about traffic, parking, and all the hassles that come with it. Take the 160 bus to your destination – it’s your ticket to the neighbourhood!

Wordless Wednesday : #MyTransLink – October 16

Read more »

SkyTrain Assistance Counter opens at Commercial–Broadway Station

The SkyTrain Assistance Counter at Commercial–Broadway Station will help customers with directions, system maps, brochures, and in-person service.

Customers travelling through Commercial-Broadway Station will have easier access to transit advice and services, with a new SkyTrain Assistance Counter opening today.  This is the first SkyTrain Assistance Counter on TransLink’s network and will be staffed by SkyTrain Attendants during all station operating hours.  Customers will be able to use the counter for directions, system maps, brochures, and in-person service.

“Commercial-Broadway serves as a key transfer point for our customers, connecting the Expo Line, Millennium Line, and 99 B-Line,” says TransLink CEO Kevin Desmond. “The central location of our new counter will ensure customers have easy access to the most up-to-date transit information. Today’s opening is another important step toward improving customer service and comes as we wrap up I Love Transit Week.”

Commercial-Broadway Station facts:

  • More than 8 million boardings on SkyTrain last year.
  • 30,000 transfers between Expo and Millennium Line on an average weekday.
  • 20,000 transfers between SkyTrain and bus on an average weekday.
  • Terminus of the 99 B-Line, the busiest bus route in Canada and the U.S.
  • 17,000 average weekday bus boardings.

The Commercial-Broadway SkyTrain Assistance Counter is in addition to the Stadium-Chinatown Compass Customer Service Centre, which remains the primary location for Compass enquiries.

I Love Transit 2019: 3 Reasons Why

I Love Transit 2019

It’s I Love Transit week, October 7–11, and we’re bringing you stories about our customers, staff, transit enthusiasts and all things we love about transit. 

TransLink’s a team of nearly 8,000 employees. We’re all united in support of our customers — all 500,000 of you — who depend on us to get to and from work, visit an old friend and everything else in between. We asked another employee, Mariee Devereux, to share why she loves transit. 

Mariee on the left!

By Mariee Devereux, Transportation Demand Management Officer at TransLink

When I first heard about, I Love Transit week, I thought it was a joke. I didn’t think anyone could LOVE taking transit. I was mistaken! In the past eight years, I’ve fallen in love with transit too (and it’s not just because I work for TransLink). Here are the top three reasons that I love transit:

Secret Exercise

Every transit trip starts with a walk or a bike ride. In a world where sitting has become the new smoking, taking transit helps me get 10,000 steps in a day and I always feel better for it.

More ‘Me’ Time

Taking transit means that I’ve got more time to read, to text my friends, or to just relax and get things sorted without having to worry about the ‘car-stipation’ situation’ on congested roadways.

Climate Champion

You don’t need to own an electric car to enjoy a zero-emissions trip. My commute is already zero-emission in that it combines a trolley bus trip with SkyTrain. It feels good to get where I need to go in a climate friendly way. Did you know that over half of TransLink’s fleet are already powered by clean and renewable energy sources? By 2050, the entire fleet is set to be zero-carbon.

Those are three reasons that I love transit, what are some of yours? Share your stories with us via email at thebuzzer@translink.ca with the subject “I Love Transit Stories” or share using the hashtag #ILoveTransit for a chance to have your story featured in the Buzzer blog!

Wordless Wednesday: #MyTransLink – October 9

It’s that time again for all things #MyTransLink!

Read more »

I Love Transit 2019: 40 years behind the wheel

I Love Transit 2019

It’s I Love Transit week, October 7–11, and we’re bringing you stories about our customers, staff, transit enthusiasts and all things we love about transit. 

TransLink’s a team of nearly 8,000 employees. We’re all united in support of our customers — all 500,000 of you — who depend on us to get to and from work, visit an old friend and everything else in between.

Some people come to TransLink for a job, and others come for a life-long career. Angus McIntyre is the latter, retiring from Coast Mountain Bus Company after nearly 41 years of service.

I Love Transit - Angus McIntyre

Angus began his bus operator training in August of 1969, back when buses had no right side mirrors and part of the job was to sell tokens to passengers and provide change as needed.

Through nearly 41 years of employment, Angus steered his way through four different employers, three unions and four major labour disputes.

Driving trolleybuses almost exclusively, Angus was a night owl working the evening shift most days. Even 41 years ago, a career as a bus operator provided ample flexibility with shift trades and holiday work taking Angus and his diesel buses to Richmond, Surrey and White Rock. Read more »

I Love Transit 2019: Mapping it all out for the customer

I Love Transit 2019

It’s I Love Transit week, October 7–11, and we’re bringing you stories about our customers, staff, transit enthusiasts and all things we love about transit. 

TransLink’s a team of nearly 8,000 employees. We’re all united in support of our customers — all 500,000 of you — who depend on us to get to and from work, visit an old friend and everything else in between.

We asked one of our employees, Jada Stevens from our wayfinding department, to share why she loves transit and what she loves most about serving you, our customers. Wayfinding designs the maps and directional signage you find at transit stations. 

Jada Stevens, Wayfinding Planner at TransLink

By Jada Stevens, Wayfinding Planner at TransLink

What I find fascinating about working in wayfinding is that this field encompasses three of my personal interests: graphic design, urban design and using transit to get around the city.

I am a lifelong transit user who has made the decision to use transit as my primary form of transportation. As a child, taking transit was my first introduction to independence in the city, and as an adult I see transit as being an affordable and environmentally sustainable alternative to car use.

From a young age, I have been curious about cities and how people use shared spaces and public amenities like parks, streets, and transit. I like to observe changes happening in the city and I try to understand how urban planners, elected officials, and community groups are transforming our cities to better serve the people who live in it.

This same curiosity extends into my profession. I’m fascinated in learning how our customers use and experience the transit network – where are they going, what transit services are they connecting to and what information they need to make that connection. Read more »

I Love Transit 2019: Enter to win a Monthly Pass!

I Love Transit 2019

These students from SFU's School of Contemporary Arts love transit because it gets them to dance!

These students from SFU’s School of Contemporary Arts love transit because it gets them to dance.

I Love Transit is here and we love that you love transit! That’s why we want to give you the chance to enter to win a Monthly Pass on your Compass Card. Read more »