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Masters student seeks feedback on transit volunteer program

Masters student seeks feedback on transit volunteer program

Silas is a student interning with the TransLink planning department, and he’d love your feedback on a project he’s working on for his masters degree. Here’s the summary he’s given me:

Silas Archambault, a masters student at the School of Community and Regional Planning (UBC) is exploring the concept of a transit volunteer program. The program would see pairs of experienced transit users assist customers at stops, stations, and on vehicles with wayfinding and questions about the system. It would be designed to increase customer understanding and appreciation of the transit system, and facilitate communication between TransLink and users. The project is still in conceptual stages, and Silas would like feedback on program design and ways to engage potential volunteers. If you are interested in the project or have ideas, please email

Please be aware that this volunteer program is not yet approved or implemented! It’s just an idea he’s exploring for his schoolwork at the moment, and he’d like to get some feedback if possible :)


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