Update, February 11, 2011: Yay: our Twitter pilot has been permanently extended!
Update, February 1, 2011: The Twitter pilot has been extended to the end of February 2011! Things are looking positive for the indefinite extension of the pilot—stay tuned for more!
Just a quick note to let you know that the TransLink Twitter pilot will definitely be extended until the end of January 2011!
We are still in the process of getting approval funding for the project to keep it going indefinitely, but so far, the month of January has definitely been confirmed.
In the meantime, you can still help show your support for the pilot by sharing your feedback in our Customer Feedback Form.
Again, the Twitter pilot has been a ramped up level of service delivered by our call centre workleaders monitoring and responding on Twitter from 6:30 a.m. to 11:30 p.m. Check out our TransLink Twitter account here: twitter.com/translink
As well, you can check out past posts about the pilot, including a deep dive into the stats and results from the first month!