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Keep your eyes peeled for president & general manager of BCRTC Fred Cummings on SkyTrain – July 6, 2011

Fred Cummings

BCRTC president & general manager

If you’re on the system Wednesday morning, come talk with BCRTC president & general manager, Fred Cummings! That’s right. Fred will be talking and answering questions and asking for feedback.

This is another installment of a newish project we’ve been running where we send our executives out into the system in an official capacity. Fred, like our other executives, rides and knows the system, but Wednesday is about proactively talking to customers.

Fred will be on the Expo and Millennium Lines just after 9 a.m., stopping at the Commercial-Broadway and Lougheed Town Centre Stations along the way. You’re invited to submit questions in advance via the blog here! (Edit: You can also leave a comment on our Facebook page.)

On Wednesday, you can follow Fred on his trip via our Twitter feed. Erin McConnell, our manager of corporate communications, will be tweeting about Fred’s ride periodically. During his trip, you can send in questions to our TransLink Twitter feed.

As before, feel free to offer your feedback on this initiative as it unfolds. We want to hear your thoughts on this project and how we can make it better.


6 Comments

  • By Eugene T.S. Wong, July 5, 2011 @ 9:51 am

    Robert, do you need volunteers? I ask, because I’m a bit concerned that he might get lost, since decision makers don’t use transit. ;^D

    Sorry, I couldn’t resist. I hope that it works out well for him.

    I wish that they would be able to get rid of the stereotype. I’m tired of seeing Mayors drive around, talking about transit, or big wigs getting on buses and then having to announce it.

    ;^p But since they do it, I want to announce that I ride buses and SkyTrain on Sundays, and every other Tuesdays. Come on out and meet me!

  • By Robert Willis - Buzzer Editor, July 5, 2011 @ 9:56 am

    Hi Eugene: Your comment made me laugh for sure! I think we’re alright for helpers tomorrow, but thanks for the offer. By the way, Fred uses the system on a regular basis.

    If you think of anything you’d like to ask him post or tweet it!

  • By @SkyTrainLady aka Jennifer Siddon, July 5, 2011 @ 12:33 pm

    @SkyTrainLady is going to be out there too … likely trying to speed-fold paper cutouts of SkyTrains and West Coast Express trains. Hope to see you there!

  • By Donald, July 5, 2011 @ 3:45 pm

    Cutouts! I’m so there.

  • By Eugene T.S. Wong, July 6, 2011 @ 7:51 pm

    Robert, thanks for the feedback. I gave you a thumbs up. I forgot that even regular transit users don’t always get feedback from throughout the day. In other words, if he had no car, and relied only on transit, then it would still be hard for him to get customer feedback during the business day, every day. Therefore, an occasional ride during the day is a good thing.

    On a more interesting note, if people came up with the idea of just making transit suggestions to every transit worker out there, then I think that the staff would be overwhelmed. So maybe focusing our attention on these special occasions helps to keep things in check.

    I’m reminded of the time when I volunteered at Greek Day. This lady started just telling me her suggestion, as if I were empowered to enact it. She should gave gone to a web site, or a big wig and made her thoughts known.

    So, this transit ride is probably a better idea than people, such as me, realize.

    Good!

  • By Mr Potato Head, October 1, 2013 @ 9:28 pm

    why does not anybody check tickets on the Skytrains anymore? There must be alot of freeloaders riding. Why are there always alot of skytrain staff standing around at the broken escalator at commercial station and at main st station and not at other stations? I’m not buying next month’s farecard.

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