Well! Results are in from our service change poll, and our web outlets have come out on top!
Specifically: we asked you to pick the top 3 places where you find out about changes to your regular transit service, and the top answers were translink.ca (46%), followed by the Buzzer blog (34%). Signage at the bus stop (31%) was the third-highest info source — which makes sense, as it’s right where you need it!
I only stuck the top 7 entries into the chart above, to keep the graph easy to look at, but the rest of our outlets garnered a modicum of votes. Here’s the full results:
- translink.ca (46%, 54 Votes)
- Buzzer blog (34%, 40 Votes)
- signage at bus stop(31%, 36 Votes)
- Buzzer newsletter(18%, 21 Votes)
- Twitter (14%, 17 Votes)
- I only find out when the transit service actually changes (14%, 16 Votes)
- printed time table(7%, 8 Votes)
- friends, family, colleagues or other students (4%, 5 Votes)
- bus operator (4%, 5 Votes)
- newspaper (3%, 4 Votes)
- TransLink customer service (3%, 4 Votes)
- other (3%, 4 Votes)
- printed leaflets (3%, 3 Votes)
- radio (2%, 2 Votes)
- TransLink staff providing in-person outreach about changes (1%, 1 Votes)
- TV (1%, 1 Votes)
- Facebook (1%, 1 Votes)
Of course, this is an unscientific poll with only 118 respondents, but it’s a great indicator of where people get their info, and helps inform how we might get the word out about changes. Thanks again for taking the poll!