As a Duty Manager at Coast Mountain Bus Company, Derek Zabel helps manage the day-to-day operations for CMBC.
Describing his job as air traffic control but for buses on the ground, he makes sure that service is prepared for whatever the day may bring.
Derek and his team communicate directly with Customer Relations to let riders know where buses are on the road.
Derek’s favourite part of the job?
He says it’s getting to work with so many different people and interacting with all of CMBC’s departments!
You keep us moving. Thank you!
Author: Laura Tennant