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Compass Update: Big news for Monthly Pass holders!

Compass Update: Big news for Monthly Pass holders!

imageThe transition to Compass is in full swing!

In fact, more than 300,000 riders now have a Compass Card with more and more people tapping every day!!

What’s next for Compass:

  • December 2015 is the last month to buy and use a paper Monthly Pass (FareCard).
  • For January, customers who want to travel with a Monthly Pass need to get a Compass Card and load a pass.
  • Customers can get a Compass Card today – December monthly passes can be loaded online starting November 16 and at Compass Vending Machines starting November 20.

What else is new?

On November 21, an additional gate will close at most Expo and Millennium Line stations as part of the transition to Compass.

This way, you can start getting used to tapping in and out with more closed gates!

Are you looking for more info? Check out translink.ca/monthlypass.

Remember!

All Compass customers are reminded to tap in and tap out on rail and SeaBus to ensure they are charged the correct fare.

Not tapping out on SkyTrain, West Coast Express and SeaBus could result in additional charges and “insufficient fare” message on the next trip. This is true for Compass Monthly Passes.

On buses, you only need to tap in!

If you get an insufficient fare message, you’ll need to top up your card with Stored Value before you can continue travelling.

Check out all the ways you can learn more about Compass and get tapping!
Order cards: compasscard.ca or 604.398.2042 or toll-free at 1-888-207-4055
View our Compass 101 video playlist: youtube.com/translink
Have questions? Ask away at askcompass.ca!


Author: Adrienne Coling