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Participate in the 2016 International Bus Benchmarking Group survey

Take the survey for CMBC from April 4–May 1

Take the survey for CMBC April 4–May 1

Do you have thoughts about CMBC service you want to share?

Now is your chance to weigh in, on an international scale, and help us improve our bus service!

The International Bus Benchmarking Group (IBBG) is an association that compares experiences, performance, identifies best practices and allows participating transit organizations to learn from others in the group in order to improve performance on their own systems.

They do this by surveys completed by riders in these urban areas.

That means YOU!

You can take the 2016 IBBG Customer Satisfaction Survey for CMBC to help us improve our service across the region!

The survey will be available from April 4 to May 1.

Be sure to check out a quick interview we did last year with Associate Director of the Bus Benchmarking, Mark Trompet (below).

FYI – The members of the IBBG are:

Author: Adrienne Coling


1 Comment

  • By Jay, April 19, 2016 @ 12:54 pm

    I would like to see more Fare Enforcement from Transit Security on the buses. Random checks at random stops would be the best.

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