Family-friendly transit
Family-friendly transit
Before I became a parent, I didn’t think about the logistics of moving myself and my child around. When my little one was little, it was easy: Put the little squirt into some sort of carrying device that makes them hug your stomach, then throw everything else you want to bring with you into a backpack. If you have a car, plunk them in a car seat, and you’re good to go. But using transit with a child isn’t as simple, especially if you use a stroller (which you’ll want to do, especially as your child gets bigger).
Like the first time I put my bike on the bus, I was a little nervous about taking my child and my bulky stroller on transit. If the bus is not full it’s usually a pretty easy experience. Bus operators lower the bus ramp if it’s safe to do so and ask passengers to make room at the front for you and your stroller. Since 1996, TransLink has made an concerted effort to only buy solely low-floor buses (except for highway coaches) that are accessible to people using wheelchairs, scooters, walkers and strollers. If the bus is full, that’s another matter.
Despite operators and most customers usually making it easy to ride on transit with a stroller, there are challenges. This Seattle area blogger wrote an interesting piece on the challenges she’s faced on transit on different Northwest transit systems and in Denmark. She makes reference to TransLink’s rules around strollers (see below) and how the roomier MKII SkyTrain series have ample room for devices with wheels. Canada Line is roomier than the MKI and MKII’s, so getting your stroller on these trains is usually the easiest.
Strollers may use this area [accessible areas]; however, when demand dictates, the stroller must give way to people with mobility devices, including walkers. In this case, children in strollers should be removed and the strollers collapsed if possible.
*It’s important to note that if a bus operator deems your stroller or scooter a safety concern due to size and inability to collapse (the concern is if devices will block the aisle), they have the right to ask you not to bring your stroller or scooter on the bus. The maximum ‘footprint’ of a stroller is usually 2 feet by 4 feet.*
Even though there is room available for strollers at the front of the bus, if the bus is full or there are already strollers taking that space, you’ll have to wait for another bus to take you. I find that the smaller the stroller, the easier time you’ll have on transit. If I know I’m going to use the bus and my stroller, I’ll often take my umbrella stroller since it folds up easily, and I can carry it with one hand. The larger (usually three-wheels) strollers take up a lot of room, and during peek hours, it’s more difficult to find a bus to accommodate you. Also, if you have a stroller, be prepared to not find a seat for yourself. In the newer Nova buses, there are usually three seats on either side at the front of the bus that can be flipped up. In the older New Flyer buses, sometime only one side of the bus has seats you can flip up. A stroller will typically take the space of two of the seats leaving one or non left over. Even if this third seat is available, I usually leave it for someone who needs it more than me. Remember that It’s not necessary to use the wheelchair restraints, but the parent, or person in charge should hold the stroller in place and use the stroller brakes. Finally, there’s the fact that people with mobility devices like walkers usually have priority over strollers. So while you might find room for you and your little one for part of the trip, you’ll need to be prepared to fold up your stroller and pick up your child and move to the back of the bus. You can then store the stroller between the seats, or in the wheel-well. In these cases, I suggest bringing a backpack and possibly a carrying device for your child if you have one.
There’s a lot to talk about on this subject matter, so I’d love to hear about your experiences with your stroller, your child and your transit system.
I’ve found the Europeans have the best solution to this challenge – have wheeled accessibility devices (strollers, wheelchairs, scooters) board through the second door, not the front door, and provide a clear floor area from this door to the opposite wall. The buses are designed to lower the whole curb side of the bus and obviously have the ramp at the second door. While this works best with all-door boarding, it appears systems with front-door only boarding make exceptions for this. This configuration works really well with low-floor buses since it means there’s no complex manoeuvring past fareboxes, wheel housings and stanchions to get to the accessible space. Proper seats and stanchions can be provided at the front of the bus and the area near the second door is open for better passenger circulation. Fare payment is evidently a secondary consideration to efficiently getting people on and off the vehicle but I don’t know the details. Here’s an image:
http://www.flickr.com/photos/ian_yvr/5942428712/
Some US high-floor transit buses had the lift at the second door but the trend in North America with low-floor buses has been to put it at the front. Still, European transit practices tend to lead those here so it may be worth some investigation.
Ian (a TransLink planner)
When I had my first child 5 years ago, taking the bus with a stroller was a complete nightmare in Vancouver. Many buses still had stairs and some drivers would refuse to let us use the lift to board. I was stranded in all kinds of weather. I found there was no consistent policy about strollers or mobility devices at the time. I also have carpal tunnels syndrome, which makes it painful and a little unsafe for me to carry a baby in my arms. This “disability is somewhat invisible and thus garners no sympathy from bus drivers. Now that I have a 5 year old and a new baby, I am less inclined to take the bus and am more likely to drive. It will take more than a sunshiny article to change my mind on this matter. A real pity because as a rule, I prefer not to drive.
The problem I have with baby strollers/carriages is that many of the ones I see on transit are extra large to SUV sized. They’re paying for one fare and taking up the space of 3-4 people – how is that fair? (I might just start channeling Dr Seuss :)
I wish Translink would have a consistent rule (I agree they’re pretty inconsistent) that states that strollers/carriages up to X size are allowed and anything above that is too big. Just because all sizes are made doesn’t mean we need to accommodate them all on transit.
A little etiquette would help too. I can’t count the number of times I’ve seen people block Skytrain doors with oversized strollers, or better yet when two people with large strollers get on at the same Skytrain door and stand in the doorway chatting, while totally blocking access.
I’m not anti-baby – I’m anti-rude people who think that because they have a baby they’re more equal than everyone else, who of course have to make way for them.
Hi, I feel it’s challenging with young kids but I try to avoid bringing two. My youngest has gotten use to it a little since she’s 7 but has Attention issues and trying to get her to sit in one seat to take her to Speech therapy for one year at 4 years old was tiring. If we did go on the bus to the mall for fun I ask my mom to come, but we don’t do it often since my mom drives. I just don’t want to embarrass myself since I don’t like bringing a stroller on the bus. My youngest has weaker legs than my oldest so it’s a challenge without help. I am amazed at the women on the bus who can handle a baby and a child.
There is a stated maximum footprint. I have a double stroller for my two kids which has a footprint of 31.5″x21.5″, well under the limit, and smaller than the electric scooters that come on board. I’m sure the strollers in that Copenhagen photos are much bigger as they’re basically bassinets on wheels, but they’re a much more progressive society who would rather accommodate everyone in more environmentally responsible ways of transport — public transit and bicycles — than to shun them. Rude people — there are rude people all the time. Take people who keep backpacks on or crowd the front half of the bus. I deal with this everyday while other parents keep their strollers tucked away to the side of the bus while I can’t get to the back because 20 people are standing forward of the rear doors. Strollers don’t block aisles, people block aisles!
I take transit with my two sons, two and a half and 8 months, on the weekends because I feel it’s a way better way to get around. Luckily I’ve had my kids AFTER they changed the rules so that kids don’t have to get out of strollers anymore, that is as long as there are no wheelchairs occupying the two positions, in which case I would get the stroller onto the bus first, and then unload and fold the stroller.
Now if only Translink can order low floor community shuttles like they have in Edmonton… I’ve only had to take those buses with my youngest once, but I knew in advance to use my umbrella stroller instead. Dealing with one kid is ok, with two kids it’s difficult.
I’m really glad they made those changes! My youngest is 4 now and the older one 7.With my mom helping with the driving it’s quite rare I bring the kids on a bus since the school is behind my house. I find it hard to keep the kids still and not crying, no amount of preparing is helpful, so I ask my mom to come if the kids want to go on the bus during summer time. It’s convenient but not for young kids who are active. I have taught my older girl to use her compass card with support.
Many strollers are simply far too large to go on transit. Common sense people!
I’ll never forget the time, on a crowded Canada Line train, when we all politely shuffled round to make room for a lady with a stroller to get on – only to see, once the doors closed, she had a DOG in there and not a child.
I wish there was an overhead sign to quickly identify the door locations for luggage and strollers. This would make bordering quicker and easier on the Canada Line. Instead people shuffle back and forth for the door as the train pulls in.
@ Ian,
I have to disagree with you on this one. Back door wheelchair bording is done in Orange County (Los Angeles). Though it may alleviate congestion up front, the time it takes for the wheel chair to board is significantly longer. The driver has to get out of his seat, go to the back door with the controls, open and close the ramp and go back to his seat (similar to how our community shuttle lifts operate). In addition, regular passengers boarding in the front will not be checked for their fare, and it may encourage others to board from the back.
After witnessing it first hand, the back door definitely is not the way wheelchairs should be boarding.
To follow up with my comment above, here is orange county’s video on back door wheelchair bording: http://www.octa.net/media/wheel.htm
@ JKKT
Thanks for the pointer to the OCTA instructional video. They appear to still only use a front-facing accessible position, which requires the driver to assist with securement no matter which door is used to access it. My impression is that the European system has a much better designed bus where the entire curb side of the bus lowers, so the ramp is a lot shorter and easier to deploy, which may remove the need for operator involvement. The Compass Card will introduce fare readers at all doors of the bus so that will also assist with fare collection, recognizing that the driver only has a fare information role to play, not enforcement.
If we were to consider such a major change it would take a lot more research and consultation, but we should always be looking for better ways to do things!
Ian,
There’s a “stated maximum footprint” for baby carriages/strollers – where? When TransLink staff were at select stations giving out safety information (this was a little while back) I asked about this, and was told that as many sizes of strollers/carriages are made that they’re all accepted on transit.
[…] […]
[…] a subject we know well on the blog and on Facebook. We’ve also talked about talked about the challenges of taking your stroller on the bus and the ins and outs of just how you should navigate transit with your little one. But the two […]
Transit is for everyone. Period. Big stroller or not. Busy moms that choose not to drive need room for their child and all of the things you have to bring with you when you take a child out for the day. Diapers, water bottles, snacks, extra clothes, shopping bags with groceries etc. People who complain about strollers on the bus must not have the experience of this! Give moms a break people. So what if the stroller is big? There are a lot of seats on the bus for everyone.
And I agree, people are rude, moms or not, strollers or not – to consign all of us moms to the rude-people-with-big-stroller group is a mass generalization. I am completely aware of my footprint on the bus and don’t take a seat myself unless the bus is empty.
For me my stroller is my vehicle – I chose it instead of a big SUV – and it gets me and my son everywhere. It’s absolutely indispensable to me – and yes I have to get on the bus with it – and I do think it’s fine and fair. Transit is for everyone – all stages of life and in all situations. I find it hard to understand the resentment and irritation towards strollers. Should people who break a limb and suddenly have to have a scooter also pay an extra fare then? Should those disabled people who take extra seats pay more?
All those who take transit should be commended, as we are not adding to environmental issues.
@ Sky
“There are a lot of seats on the bus for everyone.”
No there are not. Crush loads and passups are a testament to that. You talk as if we don’t know what it’s like to be a mother. However, you also talk like you don’t know what it’s like to be passed up. That isn’t surprising since Translink lets you get on the bus before the rest of us.
You are adding to the environmental problems, because you push several people off the bus when it is crowded, and then they go and use cars. For every mother and a limo carriage, I bet 10 people avoid using transit. So, for every car a single mom takes off the road by using transit, she adds 10 more single occupant vehicles.
You talk as if transit space is unlimited, but no, it isn’t.
Nope.
@Eugene:
“There are a lot of seats on the bus for everyone.”
“No there are not. Crush loads and passups are a testament to that.”
If buses are going past, I assure you it’s not because of one person with a stroller… it’s because the bus is full and TransLink doesn’t have the funding for proper levels of bus service. It’s a money and politics issue.
“However, you also talk like you don’t know what it’s like to be passed up.”
People with strollers are often not picked up during peak times, so I don’t know what you’re talking about?
“That isn’t surprising since Translink lets you get on the bus before the rest of us.”
You think people with strollers should not get on the bus first? Wow…
“You are adding to the environmental problems, because you push several people off the bus when it is crowded, and then they go and use cars.”
Lol, people are using cars because of one person with a stroller? That’s complete malarky. If people are transit riders, they’re accustomed to rush hour being packed. We don’t have enough transit vehicles for our population of transit riders, nothing to do with the an ocassional stroller or wheelchair on transit.
“For every mother and a limo carriage, I bet 10 people avoid using transit.”
That’s a bet you would obviously lose, a ridiculous suggestion. People aren’t going to stop taking transit due to someone with a stroller. Also, strollers rarely go on transit during peak rush-hour, and during non-peak times they are not forcing anyone off the bus.
“So, for every car a single mom takes off the road by using transit, she adds 10 more single occupant vehicles.”
Wow, you’re really delusional!
When I had my kids (1990’s) I had to fold my stroller (at driver discretion) so I always tried to have a small stroller and a carrying device for my baby. I also had a leash and harness for my toddler. Believe it or not a harness/leash is not degrading it gives the toddler freedom to walk independently but not so far they can get into trouble. It also made it easier at loading and unloading. Also a bit of advice? carry less stuff. You should only need about 2-4 diapers for a couple hours, not the entire bag. I put baby wipes into a zip bag and there was no problem. Now that I am older and was injured and have to use a wheelchair…I find it frustrating that some people with strollers think it is their right to take a seat I need. It’s okay if a disabled passenger has to wait for over an hour in the heat or cold because the bus is packed up with strollers. It was at the point where I would have to leave 1-2hrs before an appointment to attempt to get there on time. (Sudden appointments are not possible to get “para trans” for, since I have to have 3 day ahead booking for a pick up for me). Oh and wait 2hrs for the pick up on a return call since the para can be very busy. I think stroller size, and number should be limited. Folding should be a requirement if a seat is needed by a disabled passenger. Oh and for those who say that a person with a bad knee walked to the bus stop they can move on down on a bus, wait till it’s your turn to have bad knees and then tell yourself that.