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Translink Buzzer Blog

I Love Transit: “My Best Passenger”

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It’s here, it’s here! I Love Transit 2016 is here!

Some of the best stories of transit love come to us from our front line staff like our bus operators.

Vickie Bowne has been an operator since 1998 and has been working out out of the Port Coquitlam transit centre for the past 17 years.

Recently Vickie had, what she describes as, the the best day of her transit career thanks to her bus buddy, 10-year-old Aidan (aka her ‘best passenger’) and everyone at the PoCo depot who made HIS day!

Read on about Vickie, Aidan and the best. day. ever.

I first met Aidan about a month ago when he rode my bus.  He then got on again a few weeks later and after discussing things with him and his nurse we arranged to have Aidan tour the Poco Transit Depot.

Once there, the staff in the front office welcomed him. He was given all kinds of fun stuff!

Then the maintenance supervisor showed him the maintenance yard where the buses get fixed. We then walked through the depot and introduced him to quite a few drivers, some who knew him. He was sure in his element! 20160727_133933

He talked about wanting to work here someday. Said he could empty the fare boxes as a job, or work with computers. I told him he definitely could do anything!

When I had to get to Coquitlam for my second piece of work, Aidan was not tired and asked to join me.

When we went out to Poco Station, my transit Supervisor got him a private ride in a shuttle that just happened to be deadheading there. Aidan loved the ride in the Community Shuttle bus.

Then Aidan boarded my #152 and rode that route and stayed on for my #151 back to Coquitlam where he insisted he wanted to ride the bendy #701 bus home. We made sure that happened.

Thank you to all the drivers who introduced yourself to him! He was talking about many of you later on in the day.

Oh, and I am happy to say that according to Aidan, I am the best bus driver! Yup, and then his next comment “I am your best passenger, right?” You sure are, Aidan! Also I am suppose to print out a picture of him and I together and put it on my desk. Too cute.

What a gift to the world he is. I am blessed to call him friend.

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What does Vickie love about transit?  For her, it’s all about the connections she makes!

“As a driver I love the interaction with the people that ride our buses.  I have seen kids grow up, new refugees figuring out the bus routes, many seniors struggling to get by, and many that have passed away.  The connections we make affect their lives and I just hope that if they ride my bus it is in a positive way.”

Author: Adrienne Coling

49 detour ending September 5!

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Good news, 49ers! (The riders of the route, not San Fran’s team)

The City of Vancouver sewer main construction and road work along Marine Drive is almost complete. And that means…the 49 will go back to its regular route!

On Monday, September 5, the 49 will service the following as part of its regular route:

  • 49th Avenue between West Boulevard and SW Marine Drive;
  • SW Marine Drive between 49th Avenue and Dunbar Street; and
  • Dunbar Street between SW Marine Drive and 41st Avenue.

An added bonus, on weekends, the 49 will now be sporting full articulated buses (see above photo) giving customers more options to travel to UBC.

We appreciate your patience during the City’s construction work.

Don’t forget! Fall service changes also go into effect September 5. Visit translink.ca/servicechanges for more details.

Author: Jessica Hewitt

Links and Tidbits – August 26, 2016

Links and tidbits is our semi-regular roundup of interesting fodder about transportation from the last few weeks or so. If you have links to contribute, put them in the comments, or email us.

Interior view of a panda-themed subway train of subway Line 3 in Chengdu city, southwest China's Sichuan province, 31 July 2016. A train full of Panda elements ran from Taipingyuan stop at 8:30 am on Sunday (31 July 2016), marking the official opening of the first phase of subway line 3 in Chengdu city, Southwest China's Sichuan province. During the initial operation of subway line 3, the trains operated from 6:30 am to 10:50 pm by charging passengers in accordance with their travel distances. With 2 yuan ($0.3) as the base rate, the line's total 17 stops, covering 20.3 km, cost only 4 yuan. The operation hours will be adjusted in accordance with the passenger flows. "Subway line 3, running through the urban center, will shorten the commuters' one-way travel time to 34 minutes. However, this also means an upcoming traffic burden for the line, which is expected to witness a daily passenger flow of 400,000," said an insider from Chengdu Subway.

»   This ^^ new subway and station in China is sheer panda-monium!

»   What’s on trend for Russian subway commuters? CRAZY! Check out these St. Petersburg residents trying to one-up each other with their commuting attire.

»   ” I couldn’t help it. It just popped in there… It’s the Stay Puft Marshmallow Man.” (In Waterloo Station!)

»   This London, Ontario police office is using public transit for his job in a new way. Not a bad idea!

»   I know of a few local SkyTrain and bus fans who could relate to this awesome effort!

»   JUST TAKE MY MONEY! You can buy vintage pieces of MTA assets online!

»   Transit haute couture. Would you wear this?

»   Talk about some crabby commuters.

»   Ew. Boston subway is surely not the exclusive transit home to these microbes but I just don’t want to think about it!

»   There’s been subway pizza rat. Now meet subway bagel and cream cheese rat!

»   Worried you’re missing out on the latest social media fodder on your commute? You could always print it out like this woman!

»   NO. Nononononono clipping nails (toe or otherwise) on transit!

»   From NYC underground subway to a NYC underground park, Mr. Subway Symphony finds a home for his melodic tones.

»   From subway rapper to Netflix star just like that!

»   The Philadelphia subway vent guy saga continues!

»   LA Metro is serious about riders safety! Their new PSAs may showcase stick people, but the effect is real. What do you think? W

»   NYC always gets the cool tech! This StreetEasy map shows the best subway stops for singles.

»   This is real life. Be careful on transit and don’t make decisions like this – for Pokemon or any other reason!

»   Transit riders took a survey about what they want. What they really, really want.

»   Mercedes unveils their self-driving bus. It certainly looks slick! Thoughts?

»   You think your backpack (or others’ bags) are a nuisance on transit? What if you had to carry a 3D printer on your commute?

»   Edmonton bus shelters are going green by installing solar panels!

»   Retired subway trains make for great graffiti art spaces for this interesting festival.

»   MTA is looking to the future. What do you think of the proposed changes?

»   I would LOVE this! Although with this new subway strap design, there may be less ‘meetcutes’ on transit!

»   Transit heroes to the rescue again!

»   That must have been one holy ride.

»   Think you know better than MTA planners? Here’s your chance to prove it! Design your own NYC subway system.

»   A personalized portrait of your commute for your very own. What a fun and artistic endeavour!

»   Here’s a list of people who apparently should be BANNED FOREVER from transit. What’s your take? Anyone to add or save?

»   An awesome still-standing and soon to be restored 1916 Rochester subway train is the very last one!

Author: Adrienne Coling

99 bus stop at Commercial–Broadway returns to its original home

99 B-Line stop at Commercial–Broadway Station

99 B-Line stop at Commercial–Broadway Station

Good news, 99 users!

The bus stop for the 99 B-Line at Commercial–Broadway Station will move back to its original location, outside of Shoppers Drug Mart, on Friday, September 2.

Earlier this year, we moved the 99 stop location so construction crews could use the area to relocate utilities and build support columns for the new walkway over Broadway.

We are happy to report that this work is now complete!

Queueing lines will also be repainted, making it easier for passengers to board buses and keep sidewalk space available for pedestrians.

We recognize that bus stop moves have an impact on our customers and we thank everyone for their patience while we improve Commercial–Broadway Station.

**Please note** The 9/N9 stop will remain in its current location on the other side of Commercial Drive.

What will the upgraded station look like?

Summary of Phase 2 upgrades at Commercial-Broadway Station

Summary of Phase 2 upgrades at Commercial-Broadway Station

Upgrades at Commercial-Broadway Station which are expected to be complete by summer 2017 include:

  • An additional platform for Expo Line trains, a widened crossing over the Grandview Cut and a new walkway over Broadway to enable the system to expand for future customers, particularly as our region grows.
  • New elevators and up and down escalators to improve access for customers with disabilities.
  • Better integration with the surrounding community to make it easier to connect to and from the SkyTrain system

Want more information?

More information about the Commercial–Broadway Station upgrades and project benefits can be found at translink.ca/commercialbroadway.

Author: Jessica Hewitt

All you need is love. Jeff and Nathaly get married on SkyTrain!

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Congratulations Nathaly and Jeff!

Congratulations Nathaly and Jeff!

We have had some pretty cool events happen on SkyTrain.

There has been the live opera train, filming of many different TV shows and movies (including an intense Ben Affleck being narrowly missed by a Mark II), Halloween parties, no pants rides and more!

But this, this is something truly special.

Today, Nathaly and Jeff got married on our SkyTrain!

Read more about this lovely couple’s story in their own words:

You could say that our meeting on the Canada Line three years ago was a coming together of a lot of things that were going on in our lives at the time. We both used public transit. Realizing that it was a much better way to travel in the city. But, more importantly, we were both aware of how hard it had become to connect with people in Vancouver – ask any single person in the city and they will agree – plus how much of life we were missing out on by being buried into the screens of our cell phones.

Jeff was travelling from a day of business meetings in Richmond and bound for Vancouver.

Nathaly was researching a new job opportunity South of the city and was making her way downtown on the Canada Line.

Both of us had made a decision that day to make sure that we had a looked around, put the smart phones away and become the change we wanted to see in people in the city.

Nathaly was OK being that weird person that opens doors and looks at people in the eye and Jeff was going to smile.

Jeff was sitting two seat rows back from the door on the train facing the door. He was wearing a suit. Nathaly entered the train as the door opened wearing a stunning blue dress. Their eyes met. There was a connection from the past, a feeling almost familiar.

Both of them had come across each other during Nathaly’s tenure at the Four Seasons Hotel, a place that Jeff had frequented as well. Nathaly was the first to move forward with a simple, “Hi, I know you…” Three stations later and three years after that an “on-line” marriage is planned.

We didn’t dream of getting married on a train. The idea came up in very whimsical fashion, way before our engagement, after encountering a group of people that were going to “party” on the train to celebrate Halloween. We thought “Hey…wouldn’t that be fun?” We also thought it would be a lovely way to honour the way we met three years earlier.

Talk about I Love Transit!!

Nathaly and Jeff even invited us along to witness their big day as they exchanged vows on a white (of course) Mark II train at Stadium–Chinatown Station.

It was our honour to share in this awesome and unique wedding day.

Take a look at some of the SkyTrain matrimonial magic!

Author: Adrienne Coling

Pattullo Bridge set to reopen one month ahead of schedule!

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The Pattullo Rehabilitation Project began in May 2016.

Now, a month early, we are ready to open the bridge fully to four lanes on August 29, 2016.

For safety reasons, the bridge will still have the regular schedule of overnight lane closures that occurred before the rehab work began with one lane open in each direction.

To prepare the bridge for the full, four lane opening, the following closures are necessary:

  • 8 p.m. Wednesday, August 24 to 5 a.m. Thursday, August 25
  • 8 p.m. Thursday August 25 to 5 a.m. Friday, August 26
  • 8 p.m. Friday, August 26 to 5 a.m. Monday August 29 (full weekend closure)

Crews will continue working below the deck into the fall. However, this work does not require immediate lane or bridge closures.

If closures are needed, the public will be notified well in advance.

The closure originally scheduled for September 30 to October 3, 2016 will not be occurring.

We realize the impact of the Pattullo construction work on commuters, goods movers and local residents and businesses.

Thank you for your patience during this necessary construction period.

Completed work

Despite some rainy West Coast weather in June, crews were able to get more done in a shorter period of time by scheduling additional weekend and overnight closures and reducing the number of concrete pours.

In total, crews repaired 1,180 square metres of bridge deck with 67 full-depth repairs.

Repairs included:

  • milling off the asphalt surfacing from the deck
  • removing all deck concrete down to the top layer of rebar
  • repairing concrete delamination and cleaning or replacing rebar
  • repaving the deck area with a concrete overlay

The focus of the work was on these essential deck repairs to address the concrete delamination on parts of the 79-year-old bridge.

These repairs are designed to extend the life of the bridge with minimum maintenance and keep the Pattullo operational while a replacement bridge is designed and built.

TransLink will continually inspect the bridge and make any needed repairs in the future to maintain safety and functionality.

Interested in what’s happening with the Pattullo Bridge Replacement Project?
Visit translink.ca/pattulloreplacement.

Author: Jennifer Morland

I Love Transit: Share the love and win!

buzzer_header_templateIf you love transit and you know it, clap your hands… and then enter the the I Love Transit contest!

We know it isn’t I Love Transit week JUST yet, but we couldn’t wait any longer!

This is your chance to show the world what you love about riding buses, SkyTrain, SeaBus and West Coast Express in Metro Vancouver. For instance:

I love transit because… it helps me get me where I’m going without worrying things like gas prices or driving in gridlock traffic.

I love transit because… I use my commute for some “me time” whether that be reading, listening to music or enjoying the scenery whizzing past.

Now it’s time for you to get creative as you tell us why you love transit.i_love_transit_2016_banner_300x90

Snap a photo, write a Haiku, draw a picture, perform a song, or however you want to show transit some love then share that on social media with our hashtag.

The Prize!

  • A Monthly Pass on your Compass Card!
  • A tote bag
  • Transit swag
  • A special secret prize!

How do I enter?

Twitter

  • Follow @TransLink and send a tweet to us that includes and completes this sentence:

@TransLink #Ilovetransit because…

  • An acceptable entry (on many levels): “@TransLink #ILoveTransit because it allows me to sleep more!”
  • Be sure to include the correct #Ilovetransit hashtag and complete the sentence to be entered
  • Accounts must be public to participate

Instagram

  • Follow @TransLinkBC and post a selfie on transit or a great photo from anywhere across the system with a caption that includes and completes this sentence:

@TransLinkBC #Ilovetransit because…

  • Please note that we’re @TransLinkBC on Instagram, not @TransLink—that’s somebody else’s account!
  • Remember to use the hashtag and not just tag us in your photo
  • Accounts must be public to participate

The Buzzer blog

  • Leave a comment on this post that completes the sentence:

I love transit because…

Rules

Check out the I LOVE TRANSIT 2016 contest terms and conditions, but here’s the lowdown:

  • The Contest will open on August 23, 2016 and all entries must be received by 11:59 p.m. on September 2, 2016. Late entries will not be considered.
  • One entry per channel, per person so make it count! You can enter up to three times in total.
  • The Monthly Pass will be for one, two, or three zones, depending on where the winner travels.
  • We’ll announce the winners from a random draw on the blog, Twitter and Instagram!
  • To be fair to everyone, one person cannot win all three draws. So, if we draw your name for one of the channels, you will be excluded from the other two Monthly Pass draws.

Photos may be used in the print Buzzer, the Buzzer blog, tweeted by @TransLink, posted on the TransLink Facebook page and @TransLinkBC Instagram account.

Author: Adrienne Coling

Fall Service Changes are coming soon!

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Summer is winding down. The leaves will soon be falling, apples are coming into season and parents around the world are celebrating because… they’re going baaaaaaaaaaack!!

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With schools heading back for the fall semester sooner rather than later, our Fall Service Changes will reflect this annual ridership change.

Beginning September 5, there will be increased frequency to routes travelling to post-secondary institutions, new service on 208th Street in Langley, a new connection to the Tsawwassen Mills mall and more!

Take a look at just a few of the highlights:

  • Return of service to post-secondary institutions including BCIT, SFU, UBC and Capilano University, with increased capacity on the 49 to improve service to UBC on weekends.
  • Introducing new service to 208th Street in Langley and Highway 10 in Surrey, providing users with direct access to transit.
  • Another brand new service  will begin for passengers connecting to the new Tsawwassen malls on the 601 and faster, more direct service to the Tsawwassen Ferry Terminal on the 620.
  • Implement several recommendations as a result of the 2015 Transit Network Review to the 320, 341, 394, 501, 502, 531, 590, 595, and C63.

609 update: The 609  route adjustment to Tsawwassen Mills outlet mall will not take effect on September 5, 2016. Tsawwassen First Nation has confirmed that roadways will not be open. We will adjust routing to the mall when road and bus stop construction is complete.

Full Service Changes can be found online at translink.ca/servicechanges.

These changes are a part of our regular, seasonal service changes that occur four times each year in April, June, September and December to bring more service to more people with the resources available.

How else can you stay in touch? Sign up for Transit Alerts at translink.ca/alerts, visit m.translink.ca, follow @TransLink or call Customer Service at 604.953.3333.

Author: Adrienne Coling

Take the “T” to the PNE!

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Get your runners out for the 2016 donut dash, go prehistoric at the Dinosaurs Alive! exhibit or fly through the air as an Angry Bird on the new zip line because The Fair at the PNE is back and we have your added transit to get you to the fun!

Additional bus service includes:

  • #16 PNE Special from 29th Avenue Station – stopping at Renfew SkyTrain Station
  • #210 PNE Special from Phibbs exchange in North Vancouver
  • The West Vancouver Blue Bus Special from Horsehoe Bay

For the PNE free days on Tuesday, August 23 and Tuesday, August 30 there will be extra shuttles from 29th Avenue Station to PNE.

Remember! The Fair at the PNE is closed on August 22 and August 29.

Know before you go! Head to our Trip Planner to map out your route to the PNE grounds!

Author: Adrienne Coling

The I Love Transit 2016 issue of the Buzzer is now on the system

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I Love Transit is back and so is the annual special print Buzzer edition!Bordered

In this issue you will find the Fall Service Changes – for more detailed  information and up-to-date changes visit translink.ca/servicechanges.

Don’t miss the fantastic colouring contest!

Colour the I Love Transit illustration and you will be entered for a chance to win a Monthly Pass!

We will have two draws; one for children under 15 years old and one for adults.

The next issue of the Buzzer, out on September 22, will be a special one as well as we celebrate 20 years of Poetry in Transit!

Happy reading! Pick it up today on the bus, SkyTrain, SeaBus and West Coast Express or you can download it here.

Author: Adrienne Coling

That’s a wrap! The Mark III enters service

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What a beaut!

August 18th, 2016 “marks” another momentous day in SkyTrain history. The highly anticipated Mark III entered revenue service for the first time and it wasn’t without fanfare!

If you’re as excited as we were about its arrival, you likely followed the Mark III’s journey across the country, endeavoured to #SpotTheMarkIII during system testing, entered our contest to become a Mark III VIP, or stopped by in person to take the inaugural ride.

If not, don’t you worry – you can catch all that you may have missed right here!

Watch as SkyTrain President & General Manager Vivienne King and TransLink CEO Kevin Desmond welcomed the new Mark III into Waterfront station.

If you haven’t had a chance to already, get up close and personal by checking out the behind the scenes tour with Chris Morris, our resident Mark III expert and Director of Engineering Assets at BCRTC.

But wait, there’s more!

Below is a gallery of some of the photos “mark”-ing the special day.

Make sure to check out Facebook and Instagram for even more!

This Mark III is now in regular service and will be joined shortly by its sibling Mark III SkyTrains once they have completed their testing and are rail ready!

Author: Sarah Kertcher

An update on Metrotown Station upgrades

West Stationhouse loop truss

West Stationhouse loop truss

***UPDATE:

Construction crews were successfully able to lift the first of two loop trusses into place in the early hours this morning! Therefore, Metrotown Station will remain open and shuttle buses between Patterson and Royal Oak stations will no longer be required this weekend.

The lifting of the second loop truss on September 9 and 10 will go ahead as planned and SkyTrain will not run between Patterson and Royal Oak stations after 11 p.m. on Friday, Sept. 9 and after midnight on Saturday, Sept. 10.

Please note single-tracking as part of regular SkyTrain maintenance will continue. For more information, visit translink.ca/alerts.


As you are likely aware, upgrades to Metrotown Station are well underway that will improve accessibility, capacity, safety and security at one of the busiest stations on the SkyTrain system.

What’s new

  • New escalators, stairs and elevators to improve access for all our customers.
  • More access to and from the platforms to enable the system to expand for future customers, particularly as the region grows.
  • Updated design features to improve safety and security for all our customers.
  • Better integration with the surrounding community and bus exchange to make it easier for people to connect to and from the SkyTrain system.
  • Improved bus connections.

What’s happening now

Crews have completed assembling the large loop trusses on the ground.

The loop trusses, which will be installed above the west stationhouse as the station’s structural roof, arrived in four separate pieces.

Crews have assembled them on the ground in two pieces. Once fully constructed, the loop truss will weigh approximately 120 tons (240,000lbs) and will be around 64.5 metres (212 feet) in length!

Upcoming work

Construction crews will lift the loop truss, over two weekends: August 26-28 and September 9-10.

In order to lift the 120 ton structure into place, two cranes will be used – a 250 ton crane and a 500 ton crane.

And guess what? We’re going to have a video time lapse of the installation for you!

However, this is some big time work and in order to give crews the time and space they need to safely install the loop truss, SkyTrain will not run between Patterson and Royal Oak stations during the following times:

  • After 11 p.m. on Friday, Aug. 26
  • After midnight on Saturday, Aug. 27
  • After 11 p.m. on Friday, Sept. 9
  • After midnight on Saturday, Sept. 10

Frequent shuttle buses will run between Patterson, Metrotown and Royal Oak stations for customers who want to travel to or from Metrotown Station, eastbound beyond Patterson Station, or westbound beyond Royal Oak Station.

Eastbound train service from Royal Oak Station will also be extended to allow connections from the last train and shuttle bus.

You can find more information at translink.ca/alerts.

Please plan for an additional 15 to 20 minutes of travel time while the work is underway.

Thank you for your patience as we complete these much-needed upgrades to Metrotown Station and stay tuned for additional updates throughout the project.

Contact Us

Have questions? We’re here to listen.

Customer Information: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Station Upgrade Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.
For more information visit:
translink.ca/metrotown

Author: Jessica Hewitt

I Love Transit: Tour the new Hamilton Transit Centre!

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HTC Photo

The Hamilton Transit Centre (HTC) is Coast Mountain Bus Company’s (CMBC’s) newest transit bus operations and maintenance centre for buses.

This location will house up to 80 Community Shuttle buses and 150 Compressed Natural Gas (CNG) fuelled buses. HTC will perform three main functions including bus dispatch, bus service (fuel and wash), and bus maintenance. With its higher capacity for bus maintenance and storage, the HTC will increase efficiency and prepare our transit operations for growth in the region.

In celebration of I Love Transit Week, we’re opening the doors of HTC at 10:00am on Friday September 2nd for 10 lucky Buzzer Blog readers to take advantage of a behind the scenes look at everything that our newest facility has to offer.

How to enter

Entry is simple! Comment on this blog post below with your favourite bus route to be entered to win this one of a kind experience!

Be sure to read the contest rules found here.

All entries must be submitted before 11:59 p.m. on August 26, 2016.

More details of the event will follow for the lucky winners.

Author: Sarah Kertcher

Come out and meet the Mark IIIs!

After building, shipping and extensive safety testing, our shiny new Mark III SkyTrains are ready to enter service!

These beauties are fully articulated (you can walk from one end of the train to the other), have more room for standing passengers, wheelchairs, bikes, strollers and riders with luggage, are more environmentally efficient and so much more!

If you want to see more of the new trains, come on out to our Mark III public open house this Thursday – from 11:30 a.m. to 1 p.m.

While our Mark III VIP contest winners will have some extra fun, everyone is invited to see the stationary train on the inbound platform at Waterfront Station before it heads into service.

Remember! This event takes place on the SkyTrain platform so, if you plan to attend, you will need to have proof of valid fare while in the Fare Paid Zone.

Mark III VIP contest

We had 83 entries from riders of all ages with everything from songs to poems, drawings to heartfelt transit stories.

Take a look at just a few of our fantastic winning entries:

Bruce not only rocks a banjo but also met his SO on SkyTrain!

Anat is celebrating 13 years in Canada with a poem about her first ride!

Thirteen years ago that day,
Stepping off of a plane,
Keeping my fears at bay,
Was the knowledge of so much to gain.

Such beauty lay before me,
I scarcely believed,
New memories were forming,
My dreams I have achieved.

That first Skytrain ride,
I will never forget,
It beat back the fear tide,
I stayed here, without regret.

Nine-year-old Kalen tells us all about SkyTrain – and can recite all stations in order!

Alejandro Mejía Greene created this awesome transit-inspired Mark III logo!

Life is full of moments…
Moments are snapshots…
That move from one place to another…

AMG Mark III entry
Thank you to everyone who entered! It truly was a series of difficult choices to select just 20 of you.

Be sure to check out contests coming up for I Love Transit 2016!

The Mark III and I hope to see you on Thursday!

**Update**

Missed the public event?

Take a look at our Facebook LIVE videos:

Author: Adrienne Coling

New seating pilot project for Canada Line begins

Canada Line

Canada Line riders may have noticed a little change of seating on their train.

We’ve modified a couple of Canada Line cars to improve traffic flow and customer experience.

In two trains (#119 and #120), we’ve removed 10 seats.

Accessibility seating is completely unaffected.

Why are we doing this?

The seat removal is part of a pilot project to provide additional room near the train doors.

By doing this, customers can get on and off the trains more easily – especially during peak travel times when the trains are fully loaded!

Goals of the project:

  • Provide greater passenger flow at train doorways which increases safety and improves passenger boardings.
  • Create a safer and improved vehicle flow for passengers.
  • Reduce door faults that are caused by crowding which often lead to minor service delays.

The results of this pilot will determine how the fleet is modified now and in the future.

Have you experienced one of these pilot trains? What do you think?
Comment below or email thebuzzer@translink.ca!

Author: Adrienne Coling