The March Buzzer is now out!

The March 2010 Buzzer is now on all buses, SeaBus, SkyTrain, and West Coast Express!

Since the Olympic experience was so huge for us, this issue talks about stories from the Games, the ridership we carried, and some great quotes we heard from customers and the media.

You might recognize many of the stories from the blog — especially the salmon riding transit!

We also have travel info about the Paralympics, and the community events section lists the free Paralympic events that you can attend. Make sure to visit travelsmart2010.ca or the TransLink page on Paralympic transportation for all the details.

Again, we are happy to have a cover from a local illustrator: this time it’s Jesse Williams. Thanks Jesse!

And as always, if you can’t get the Buzzer on the system, you can always read it in PDF form on our website. Visit our Buzzer PDF archives. (Here’s the direct link to the March issue PDF.)

Remember to enter the FareCard contest too! You can win a free FareCard in every issue of the Buzzer: read the issue, then email in your info and the answer to the trivia question by Friday, March 26 at 9 a.m. — we’ll pick a winner from all the correct answers.

Enjoy the latest Buzzer as always! Comments are welcome below.

Get a (chocolate) medal on transit for being TravelSmart!

You might get a sweet treat on transit over the next few days, right as the Paralympics kick off!

Starting today, Friday March 12, we’re sending out street ambassadors to thank you for helping to contribute to the success of the Games by going TravelSmart. They’ll be handing out chocolate medals to those who can answer a few TravelSmart questions correctly.

As you may know, our transit system managed to move an average of 1.6 million people every day during the Olympic Games, which is about 50 percent more people on a normal day. And much of the credit goes to everyone in Metro Vancouver, for choosing to leave your private autos behind and using other means of getting around.

Our ambassadors will be on the bus, SkyTrain, SeaBus or West Coast Express today and on the weekend: so keep an eye out to win a medal!

Reminder: Paralympic Games opening ceremonies, Friday March 12

Just a reminder that the Paralympic Games opening ceremonies are at B.C. Place today, Friday March 12!

That means some road closures downtown, transit reroutes, and crowds heading to the event at B.C. Place. Full details are below.

Please do remember: as with the Olympic Games, tickets to Paralympic events (including the opening ceremonies) are also good for unlimited travel on the TransLink system on the date of the event!

Opening Ceremony at B.C. Place on Friday March 12

During the Opening Ceremony on March 12:

  • SkyTrain will operate “event level” service, with 55 trains running on the Expo/Millennium Lines before and after the ceremony and additional trains available for the Canada Line if needed.
  • SeaBus will run two vessels following the ceremonies to help deal with crowds, and Coast Mountain Bus Company will have additional buses available if needed.
  • Cambie Street Bridge and the Georgia Viaduct will be closed, 10am-Midnight on March 12. The #15 will only serve the south-of-False Creek portion of its route during that time; customers coming into downtown Vancouver will need to use Canada Line.
  • Buses to and from North Vancouver will travel via Georgia/Pender to Richards, then to Georgia for the return trip
  • Due to the closure of Cambie and Quebec Streets, the C21 and C23 Community Shuttles will be re-routed via Seymour, Pender and Main, returning via Main, Pender and Richards.
  • An accessible shuttle bus will provide service for those with mobility issues between Yaletown-Roundhouse Station and BC Place Stadium from 3-10pm.

For more information….

If you have any questions on these services or need help with tripplanning, feel free to contact Customer Information at 604-953-3333.

If you’d like more information about the Vancouver road closures, please see the City of Vancouver’s Paralympic Transportation Plan page.

Remember, you can follow the TransLink Twitter account for real-time service updates during the Paralympics! You can also sign up for alerts to be delivered to you via e-mail or text message. See this post for even more ways to get transit info during the Paralympic period.

Away today and Monday: back Tuesday, March 16

Just a note to say I will be away on Friday and Monday!

Sadly, this means I will be missing the beginning of the Paralympics — but I will definitely be back to cover the rest of it. If anyone catches any great photos of transportation around the Paralympic opening ceremonies or over the weekend, please do e-mail them to me: I would love to share them on the blog!

A few posts are scheduled go up while I’m away, and I’ll be back to answer your comments and e-mails on Tuesday, March 16.

And here’s some handy links in case you need info/help while I’m off:

Donate to Chilean earthquake relief along the Expo & Millennium Lines, Fri Mar 12

Our media relations staff just sent this notice out this afternoon — take note, if you are interested in contributing to Chilean earthquake relief!

SkyTrain customers will have the opportunity to contribute to relief efforts for the earthquake in Chile on Friday, March 12.

Members of the Chilean community will be at selected stations, collecting donations to the Canadian Red Cross Chilean Earthquake Relief Fund during the morning rush hour and from 2-6pm.

Teams will be on-hand at the following stations:

  • Waterfront
  • Burrard
  • Granville
  • Commercial-Broadway
  • Metrotown
  • King George
  • and Lougheed Town Centre

Chilean musicians will also be performing at Metrotown in the afternoon.

The BC Rapid Transit Company and TransLink are pleased to support this effort to get aid to victims of the disaster.

Transportation link roundup for Thursday, March 11

The SeaBus on a sunny day during the Olympic period!

The SeaBus on a sunny day during the Olympic period!

Here’s another set of links on transportation and more that I’ve collected in the past while.

Downtown Vancouver in 1981 and today

A look at downtown Vancouver near B.C. Place from the Vancouver Lookout, on Wednesday February 17.

A look at downtown Vancouver near B.C. Place from the Vancouver Lookout, on Wednesday February 17.

During the Games, I posted photos of downtown Vancouver from the Vancouver Lookout observation deck.

And then, in the comments, Dave2 posted a picture of downtown Vancouver in 1981: a very similar shot to one of mine, but how things have changed! Have a look: my photo is above and Dave’s is below.

A look at downtown Vancouver in 1981, toward where B.C. Place is today. Photo by <a href=http://farm5.static.flickr.com/4061/4372347298_0d8e24fb43_o.jpg>Dave2</a>.

A look at downtown Vancouver in 1981, toward where B.C. Place is today. Photo by Dave2.

Here’s what Dave added later in the comments too, after I remarked on how amazing the differences were:

Jhenifer, ain’t that the truth! Even by 1985 that view had totally changed, with all of the rail yards and the associated buildings cleared out, the opening of the Expo Preview Centre (now Science World) and the construction of Skytrain … And now, you can’t even _see_ Science World with all the highrises.

Transit service for the Paralympic Games, Fri Mar 12 to Sat Mar 21

With the 2010 Paralympic Winter Games underway Friday March 12 to Saturday March 21, that means some changes to transit service in the city of Vancouver.

Remember: as with the Olympic Games, tickets to Paralympic events are also good for unlimited travel on the TransLink system on the date of the event! (Your transit travel has already been included in the ticket price!)

Paralympic Torch Relay, Thursday March 11 and Friday March 12

For the Paralympic Torch Relay on Thursday, March 11 and Friday, March 12, there will be no bus service on Robson Street: the #5 and N6 NightBus will travel via Georgia/Pender and Denman in both directions, all day.

The #17 Oak returned to its regular routing along Robson following the Olympics, but on March 11 and 12, it will turn on Davie to avoid anticipated crowds downtown.

Opening Ceremony at B.C. Place on Friday March 12

During the Opening Ceremony on March 12:

  • SkyTrain will operate “event level” service, with 55 trains running on the Expo/Millennium Lines before and after the ceremony and additional trains available for the Canada Line if needed.
  • SeaBus will run two vessels following the ceremonies to help deal with crowds, and Coast Mountain Bus Company will have additional buses available if needed.
  • Cambie Street Bridge and the Georgia Viaduct will be closed, 10am-Midnight on March 12. So, starting at 7 a.m., the #15 will only serve the south-of-False Creek portion of its route during that time; customers coming into downtown Vancouver will need to use Canada Line.
  • Buses to and from North Vancouver will travel via Georgia/Pender to Richards, then to Georgia for the return trip
  • Due to the closure of Cambie and Quebec Streets, the C21 and C23 Community Shuttles will be re-routed via Seymour, Pender and Main, returning via Main, Pender and Richards.
  • An accessible shuttle bus will provide service for those with mobility issues between Yaletown-Roundhouse Station and BC Place Stadium from 3-10pm.

Reroutes and service for the general Games period, Fri March 12 to Sat March 21

During the Games themselves, CMBC will provide additional service to and from the Games venues:

  • 12 additional buses available on the 99 B-Line to and from UBC, where the ice sledge hockey events will be held.
  • Accessible shuttles between UBC Loops and Thunderbird Arena, and between King Edward Station and Vancouver Paralympic Centre (for wheelchair curling)

Re-routes in effect during the Games:

  • With the Robson Square Celebration Site still in operation, the #5 Downtown and N6 NightBus will travel via Thurlow, Smithe, Burrard and Pender Streets,. The #5 Robson will route via Pender and Burrard Streets.
  • NB: The #5 and N6 will continue on re-route via Burrard, Pender, Richards, Robson, Seymour and Pender to Burrard and Robson after the Paralympics and at least through the summer, due to the eventual reconstruction of the “Robson Street Bridge” between Howe and Hornby (Robson Square).
  • #50 False Creek South will continue to run along Seymour and Howe until March 21.
  • At UBC, buses are still detoured away from Wesbrook Mall. Buses will be approaching the UBC loops via 16th Avenue, Blanca and University Boulevard; and via Southwest/Northwest Marine Drive and Wesbrook Mall, approaching the UBC loop from the north. Community Shuttles will detour via University Boulevard and East Mall. Accessible shuttles will be available between the bus loops and Thunderbird Arena at event times.
  • The C21 and C23 Community Shuttles will be routed away from Expo/Pacific Boulevard for the first two days of the Games. They will return to their regular routes when Expo/Pacific Boulevard reopens on Tuesday, March 16.

For more information….

If you have any questions on these services or need help with tripplanning, feel free to contact Customer Information at 604-953-3333.

If you’d like more information about the Vancouver road closures, please see the City of Vancouver’s Paralympic Transportation Plan page.

Remember, you can follow the TransLink Twitter account for real-time service updates during the Paralympics! You can also sign up for alerts to be delivered to you via e-mail or text message. See this post for even more ways to get transit info during the Paralympic period.

C74 rerouted due to work on Highway 1

Oops — here’s a reroute notice for the C74 that I missed posting on Monday. It did go out to the media and was posted on our website though, so hopefully the word has been spread far and wide.

Due to the closure of the 152nd St. Overpass on Hwy 1, the C74 Fraser Heights/Guildford/Surrey Central Community Shuttle bus in Surrey will be re-routed indefinitely.

As of Monday, March 8, the bus no longer travels along 110th Ave between 156th St. and 152nd St.

Instead, the shuttle will use the 156th St. underpass both ways. The eastbound trip will use 108th Ave to 160th St., then turn on 104th and resume its “old” route.

The westbound trip will only go as far as 110th Ave. & 156th St., then turn south and take the underpass again to 104th Ave (on the south side of the freeway, near Guildford).

When the 160th Street Interchange has been completed and traffic patterns have been established, this route will be reviewed again.

Photos of our extra Olympic buses from David Lam!

Extra Olympic buses parked on Pender Street, waiting to pick up crowds from the PNE.

Extra Olympic buses parked on Pender Street, waiting to pick up crowds from the PNE. Photo by David Lam.

As I secretly suspected, David Lam from the Trans-Continental bus photo site was out during the Games taking photos of the buses roaming around!

He just recently sent an e-mail with some highlights, saying he dedicated most of his time photographing the older equipment due for retirement soon. Click through to enjoy his picks — and visit the full gallery for even more shots of the soon-to-be retired buses. Thanks Dave for all the lovely photos!

(PS: Dave also has a gallery devoted to VANOC’s Olympic bus network buses!)

Read more »

Monday fun draw: win a prize pack with Olympic stuff from YVR!

An Olympic-themed gift basket from YVR, glamourously photographed in our offices.

An Olympic-themed gift basket from YVR, glamourously photographed in our offices.

Argh—I meant to post this on Friday but my scheduling didn’t work!

Anyway, if you’re still a bit sad that the Olympics are over, maybe this will cheer you up. YVR has given us a gift basket filled with many Olympic-related items, and we’d like to give it away through a draw!

The value is $250 and it is filled with stuff from YVR’s many stores. The full list of items:

  • Two Olympic pins, Olympic toque, Quatchi plush toy, Sumi playing cards, and a Capilano Satchel Bag from the Olympic store
  • Assorted chocolates from Daniel Le Chocolat Belge
  • A First Nations aluminum water bottle from Discover BC
  • A hacky sack from from Life is Good
  • A plush seal from the Vancouver Aquarium
  • A Samsonite travel organizer from Travel and Leisure
  • A travel neck pillow from Virgin Books and Music
  • $35 in YVR Bucks (gift money to spend at YVR stores)

So, to enter, please send an email to thebuzzer@translink.ca by Tuesday, March 16 at 9 a.m. with the following info:

  • make your subject line “YVR draw”
  • include your name and phone number (so I can contact you quickly!)
  • write a paragraph or two about your favourite experience from the Games! (Keep it clean please!)

Key items to keep in mind:

  • One entry per person!!!!
  • If you enter, you must be able to pick this basket up from TransLink’s head office (16th floor Metrotower II in Burnaby, open from 8 a.m. to 5 p.m. on weekdays). We can’t mail it to you!
  • No entries from employees of TransLink or its family of companies.
  • This draw is only open to those in Canada.

I’ll randomly draw a winner from everyone who submits an eligible answer and contact you on Thursday. (All entries will be deleted after the draw is over — I won’t keep your personal info for anything.)

Behind the scenes with Trolley Overhead

A Trolley Overhead crew: Miles (driver), Doug, and Al (chargehand). Photo by Charlotte Boychuk.

A Trolley Overhead crew: Miles (driver), Doug, and Al (chargehand). Photo by Charlotte Boychuk.

Yes, the Olympics are over, but I still have a couple of articles left to share about our work! This is another article is by Charlotte Boychuk from CMBC’s employee communications team, and it recognizes the great work of our trolley overhead division — the folks who make sure the wires for the trolleys work!

A Trolley Overhead crew repairs lines at Homer and Hastings on Friday, February 19.

A Trolley Overhead crew repairs lines at Homer and Hastings on Friday, February 19.

Trolley lines stay in good shape thanks to Trolley Overhead crews checking and repairing as needed all the line switches, as part of a regular 6-month inspection just prior to the Olympics.

To ensure the system stays energized during the Olympics, Trolley Overhead also had coverage in the downtown core from 7 a.m. to 2:30 a.m. every day, plus, an additional floater crew standing by to handle trouble calls outside of the downtown core.

David, the Trolley Overhead Manager said his team is working hard to keep the system live in the Olympic zone, and despite road closures in many areas, they can still respond to an incident within 15 minutes, even less on Wednesdays and Thursdays when two crews provide extra coverage in the downtown core.

Read more »

Away today and tomorrow: back Monday, March 8

Just a quick note to say I will be away on Thursday and Friday this week!

A couple of scheduled posts will go up while I’m away, and I’ll be back to answer your comments and e-mails on Monday, March 8.

Here’s some handy links in case you need info/help while I’m away:

Maintaining our extra Olympic buses during the Games

One of our extra Olympic buses out at Oakridge Transit Centre. Photo by Charlotte Boychuk.

One of our extra Olympic buses out at Oakridge Transit Centre. Photo by Charlotte Boychuk.

Yes, the Olympics are over, but I still have a couple of articles left to share about our work! This article is by Charlotte Boychuk from CMBC’s employee communications team, and it recognizes the great work of our bus maintenance staff. And for a bit of context, part of our old Vancouver bus depot, Oakridge Transit Centre (OTC), was reactivated in order to store and maintain the extra 160 buses we used for the Olympic period. (Normally, OTC houses just CMBC’s trolley overhead department and some of our Community Shuttle fleet.)

Behind the Scenes with Maintenance at OTC ‘Olympic Central’

Jack helping oversee the Olympic fleet. Photo by Charlotte Boychuk.

Jack helping oversee the Olympic fleet. Photo by Charlotte Boychuk.

If you want to track down Jack, Burnaby Transit Centre (BTC) Maintenance Manager, he can be found at night and well into the morning during the Olympic period assisting Alan at Oakridge Transit Centre (OTC), who manages the garage on a day-to-day basis.

Jack and Alan oversee the Olympic fleet, consisting of 129 conventional and 20 community shuttle buses, currently used to augment our fleet of ‘Specials’ serving the various Olympic venues.

Together they work with the Special Work Team (SWT) and OTC Mechanics to help maintain the fleet.

Read more »

#5 to stay on detour route until March 21, #17 back to normal today

Update! Since the Robson Square zip line will remain open through to March 21, the #5 Robson/Downtown will stay on its detour route from before the Games until March 21 as well.

That means the #5 will operate via Denman, Robson, Burrard, and Pender until March 21. It’s gone back to this detour route as of Monday. Previously, we had expected it to return to its regular route by March 4. (And stay tuned: I’m finding out if the N6 will stay on this detour route too. Turns out the N6 will be a diesel route and will be on its regular route until the Paralympics starts.)

Also, I’m told that the #17 UBC/Downtown/Oak is entirely back on its regular route as of today, which is actually earlier than expected. So hurrah for that!

I’ve updated this info in the previous post on downtown bus routes returning to regular service. Check that post out for the full details on all the downtown routes!