Report your lost items in our handy new form
Report your lost items in our handy new form
A tiny update about our website. Last week we put up a new Report Lost Item form on the Lost and Found page!
The form helps you quickly put in the minimum amount of information required to locate your lost item — especially mandatory information like a name and/or phone number.
It’s a replacement for the Lost Property email address, as our staff often found we weren’t getting enough information from many emails. And of course, it’s another method for you to reach us at your convenience.
Lost Property receives over 4000 calls and 2500 walk-in customers each month, so the new form makes the volume of requests a bit easier to handle. A Workleader at Lost Property collects the request from the form, and staff reviews the list daily to see if we have received any items that match. Once items that are matched to a report, the staff can contact the owner and put the item on hold until they can arrange a pick-up.
So if you have a lost item to report, click here to go to the new Lost and Found form!
The Lost Property office receives over 40,000 items annually and logs over 35,000 into the database system. And if you’re curious about our Lost Property office and what it collects, check out these past posts:
Hello,
I lost my lunch bag in 503 bus, it is black and off white printer bag. It had a container, a tumbler in the main compartment.
and in the outer pocket, it had a book “how to win friends & influence people”, a Sephora foundation stick, Anastasia brow gel and a brow brush.
Please get back as soon as possible.
I boarded a bus from Langley city Bay 2 at 5:13pm; and moved out of it at Fraser Hwy & 148 St.
Dale Carnegie, great book!
My husband lost his black guess wallet at R1 from newton exchange going to Guilford mall around 4:20’sh PM (September 16,2022).All his ID’s are inside his wallet and his debit card. Please if you happen to see/find messGed me right away. Thank you.
Hello , I lost a mobile phone that has a pink foldable case with a little black string . The model is Huawei P-30 Lite and the screen is quite dusty and full with fingerprints . The battery should technically be almost full . The train was travelling to the Waterfront direction from Richmond Brighouse at around 4:35. I assumed that it was lost at around 4:40-4:45 . I do not remember exactly the model of the train , however the outside appearance was an advertisment of the Richmond Night Market . I was seated somewhere at the middle of the second cart beside the aisle and my final destination is Vancouver City Centre . Somebody was also seated beside me .
The exact date is 2 October . Please contact 7788677368 if anyone has found it .
Excuse me , I was incorrect about somebody sitting next to me . And more specifically , my phone most likely fell out of my bag when I was taking something else out at 4:40-4:45 . However , anyone who has found it probably discovered it around 5:15 or afterwards .