A tiny update about our website. Last week we put up a new Report Lost Item form on the Lost and Found page!
The form helps you quickly put in the minimum amount of information required to locate your lost item — especially mandatory information like a name and/or phone number.
It’s a replacement for the Lost Property email address, as our staff often found we weren’t getting enough information from many emails. And of course, it’s another method for you to reach us at your convenience.
Lost Property receives over 4000 calls and 2500 walk-in customers each month, so the new form makes the volume of requests a bit easier to handle. A Workleader at Lost Property collects the request from the form, and staff reviews the list daily to see if we have received any items that match. Once items that are matched to a report, the staff can contact the owner and put the item on hold until they can arrange a pick-up.
So if you have a lost item to report, click here to go to the new Lost and Found form!
The Lost Property office receives over 40,000 items annually and logs over 35,000 into the database system. And if you’re curious about our Lost Property office and what it collects, check out these past posts: